Local Reviews
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Roberto C.
WASHER MAYTAG MVWC555DW1 Reset control run diagnostics all check good
Clayton G.
KITCHEN KITCHENAID KDTE204GPS0 Unit needs rails and adjusters. 2ct; ordrng 1 W11259785 (ADJUSTER) and 1 W11259786 (RAIL) and 1 WPW10195839 (dishrack adjuster) and 1 WPW10546503 (adjuster)
Clayton G.
LAUNDRY WHIRLPOOL WTW7500GW2 F8e1FoE4F3e2F0e3Needs watervalve & control.; ordrng 1 W11130238 (CONTROL ) and 1 W11165546
Arden D.
WASHER MAYTAG MVWC565FW "AD. Checked unit, cleaned latch Assy. Recalibrated and ran diagnostics. Unit functioned within designed operation."
Clayton G.
WASHER MAYTAG MVWX655DW1 Unit needs gearcase and parts.2ct. ; ordrng 1 W10721967 (drive pulley) and 1 W10752719 (basket) and 1 W10902814 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11239857 (BELT)
Gerry Q.
RANGE WHIRLPOOL WFG540H0ES Knobs and burner valve replaced tested ok
Clayton G.
WASHER MAYTAG MVWX655DW0 Ran selftest found no faults. Ran service cycle. Unit needs inner tub and gear case. 2ct; ordrng 1 W10721967 (drive pulley) and 1 W10752719 (basket) and 1 W11035751 (gearcase)
Stan F.
DISHWASHER JENN AIR JDTSS243GX0 Found start and cancel button not working will need control panel.; ordrng 1 W11183674 (CONTROL PANEL BLACK )
Darren S.
DRYER WHIRLPOOL WGD5000DW3 Found vent clogged.. customer instruct
Roberto C.
WASHER MAYTAG MVWB835DW4 Needs water pump and control ; ordrng 1 W10876600 (drain pump) and 1 W11170706 (CONTROL )
Darren S.
DRYER WHIRLPOOL MDG9700AWM Found defective gas coils ..; used 1 279834 (Coils) from stock
Darren S.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Found gears tuck on icemaker .. adjust fingers .. advance ice maker .. machine ok
Vlad C.
WASHER WHIRLPOOL WTW4616FW2 Reseted main control board. Inspected for proper function. Working fine now. Drain system must be inst. based on manual.
Stan F.
D/WASHER UNDCTR KITCHEN-AID KDTE204DSS0 Found glass in drain pump causing noise remove glass drain ok no noise.
Wayne D.
REFRIG/FREEZER WHIRLPOOL WRS325SDHZ01 "Instruct customer to clean ice bin once a month,and to replace water filter, filter clogged causing poor water pressure"
Chris H.
DISHWASHER WHIRLPOOL MDBH969 CH - customer canceled service
Gerry Q.
KITCHEN WHIRLPOOL KDTE334GPS Intermittent lost communication between control board and panel; ordrng 1 W11120155 (CONTROL BOARD) and 1 W11165145 (CONTROL PANEL)
Darren S.
KITCHEN WHIRLPOOL WFE520SOFS0 Found red wire at terminal block burnt out ...power cord burnt out ... ; ordrng 1 220V POWER CORD and 1 WIRE HARNESS and 3 3400029 (NUT)s and 1 W10245259 (TERMINAL BLOCK )
Eddy P.
DRYER WHIRLPOOL LTE5243DQB Dryer vent is blocked needs to be cleaned out. Advise customer
Keyel H.
REFRIGERATOR MAYTAG MFC2062FEZ01 Smell was coming from drain pan clean drain pan check ok.
Keyel H.
REFRIG/FREEZER KITCHEN AID KBLS19KTMS1 Frost build up on evap force unit into defrost heater respond defective board. MAIL CUSTOMER Receipt; used 1 WPW10503278 () from stock
Keyel H.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Install part now operating normal.
Robert D.
FREEZER KITCHENAID KFXS25RYMS1 Removed blockage and installed updated drain tube with part from truck stock. No further issue. ; used 1 W10619951 (TUBE) from stock
Moses D.
DISHWASHER KITCHEN-AID KUDE70FXPA5 "Made checks needs needs new control panel, vent and leaking from diverter. Customer will think about repair"
Enerve B.
MICROWAVE JENN-AIR JMW2430DS01 "Checked out the mw, found latch jammed; cleared and adjusted latch; rechecked ops; unit works fine now; tested on all options.; Job Cmpltd"
Enerve B.
WASHER MAYTAG MHWE500VW11 "Checked the washer,founded the faulty of the improper used.Unit works fine as designed,leaks free after a full cycle,totally dry,no leaks."
Enerve B.
COOKTOP JENN-AIR JGD3430WS00 "Checked out the cooktop,founded the faulty of the right font burner electrode.Repaired the R/f burner electrode,tested ok,customer education as well."
Enerve B.
M/W OTR KITCHENAID KMHS120ESS4 "Checked put the mw,founded the failure of the parts listed below,will not be ordered until customer call for ,from there they pay the sc."
Enerve B.
DRYER WHIRLPOOL MLG2000AWW "Checked out the dryer,founded the failure of the drum baffles,off.Reinstalled the drum baffles and replaced two screws and washer."
Enerve B.
WASHER MAYTAG MVWB835DW3 "Checked out the washer,founded the faulty of the drain pump,improper drain hose.Corrected the hose ,cleared the computer and tested ok on full diagnostic test point"
Mike D.
REFRIGERATOR AMANA ART104TFDW01 Replaced defective fan motor unit checked ok
Mike D.
REFRIG/FREEZER WHIRLPOOL WRS325SDHZ02 Check found no air glow from freezer to refrigerator section due to air return blocked up with foam insulation removed foam unit operating as design unit checked ok
Wayne L.
REF T/M 14 CFFF WHIRLPOOL n/a Check unit evaporator motor is faulty and start device keep chipping out; ordrng 1 WP2315539 (FAN MOTOR ) and 1 WPW10448874 (START DEVICE)
Mike D.
WASHER WHIRLPOOL WTW4950HW1 Check found drain clogged up cleaned out unit operating as design unit checked ok
Paul D.
WASHER WHIRLPOOL WFW75HEFW0 Check unit found no problem with washer tech got a f8e3 code tested everything also removed a kink spot of the drain hose .advised customer if has same problem call back
Kenly S.
DRYER WHIRLPOOL WGD6400SW2 parts installed the unit is working well
Kenly S.
RANGE - ELECTRIC WHIRLPOOL GY397LXUS03 parts installed the unit is working well
Aris S.
DRYER WHIRLPOOL WGD7000DW1 "Found a bad coil, install one test it is working good ; used 1 WPW10328463 (COIL) from stock"
Mike D.
MICROWAVE AMANA AMV2307PFS2 Check found unit needs complete high side will order ; ordrng 1 W10754299 (magnetron) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W11256462 (DIODE)
Robert D.
DISHWASHER KITCHENAID KDTE334GPS0 Cust is using a thick rubber hose as dishwasher drain house. The hose is made up of multiple pieces and wraps behind his lazy susan. Dishwasher has no issue. Fully inspected and removed drain and found no blockage. Informed cust he needs to have proper drain hose installed. Disposal also has knockout removed. Cust will contact installer.
Arden D.
REFRIGERATOR WHIRLPOOL KRFF300ESS01 AD. Replaced defective control and switch. Unit tested ok.
Kenly S.
RANGE WHIRLPOOL WFE510S0AS0 "check and found that the Element, Surface (2500 W - RF) is defective; ordrng 1 WP8273992 (ELEMENT)"
Matt S.
REFRIG/FREEZER KITCHENAID KRSC503ESS01 Not a sealed system. Dead rc evap fan/ thermistor issue. Frozen over rc evaporator and valve not switching over. Ordering W11098695 W10316760; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)
Eddy P.
DRYER WHIRLPOOL MDEH8000AYW "Customer declined estimate. Part # WP33002535, W10410997"
Arden D.
REFREGERATOR WHILPOOL WRS571CIHZ01 "AD. Checked unit, found faulty separator Assy and valve. Ordering parts.; ordrng 1 W10341320 (VALVE ) and 1 W10781994 (SEPARATOR ASSY.)"
Karl G.
WASHER WHIRLPOOL MVWC565FW1 KG 6/18 checked unit through diagnostic no error codes stored. Reset control through calibration mode. Drain hose connected to 1 inch copper tubing and extends about 9 ft into drain . Advised customer drain too high.Kirk@techline file# 7725129657
Karl G.
REFRIGERATOR WHIRLPOOL WRF991BOOM01 KG 6/17 checked unit found frost build up inside freezer causing unit to leak when defrosting . Door was not sealing due to package blocking bin from closing. Defrosted ice build up and adjusted rails to close properly. Unit operating as designed
Gerry Q.
REFRIGERATOR MAYTAG MTB2155BRW Unit need door gasket; ordrng 1 WP61004009 (seal- frz.) and 1 WP61004009 (seal- frz.)
Eddy P.
DRYER - ELECTRIC MAYTAG MGDE500VW0 Replaced bracket pulley from truck stock. Dryer is working fine now ; used 1 W10837240 (BRACKET) from stock
Robert D.
MICROWAVE WHIRLPOOL WOC54EC0AS03 Init has error regarding loss of communications. Microwave will not start and cust states oven had cut out a few times as well during use. Ordering microwave and oven control. 2 men on return with 2 job count. ; ordrng 1 W10852640 (CONTROL) and 1 WPW10586836 (MW CONTROL)
Vlad C.
WASHER WHIRLPOOL WTW5000DW2 Alt. (347)375-0344 Leida. Repaired/Secured water valve. Inspected for proper function. Working fine now.
Matt S.
REFRIG/FREEZER WHIRLPOOL WRS325FNAM01 Customer said she has an extended warranty. I told her i cannot order any parts until it is dispatched correctly. Needs diffuser and drain cleared of ice. WPW10151374; saved tckt
Felipe T.
MICROWAVE WHIRLPOOL KMHS120ESS8 Screws were interfering with blower operation
Vlad C.
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Parts inst. Inspected for proper function. Working fine now.
Arden D.
WASHER MAYTAG MVWX655DW1 "AD. Checked unit, found faulty gearcase and pulley Assy. Ordering parts.; ordrng 1 W10006384 (BELT ) and 1 W10006481 (GEARCASE ) and 1 W10597177 (ACTUATOR ) and 1 W10721967 (PULLEY ) and 1 W11158831 (CAPACITOR )"
Vlad C.
REF T/M 15 CFFF WHIRLPOOL n/a Part inst. Inspected for proper function. Working fine now.
Arden D.
WASHER MAYTAG MVWB835DC3 "AD. Checked unit, found faulty stator, shifter and clutch. Ordering parts.; ordrng 1 W10734521 (CLUTCH ) and 1 W10754448 (CLUTCH ) and 1 W10811956 (SHIFTER ASSY ) and 1 W10915701 (ROTOR)"
Vlad C.
RANGE WHIRLPOOL WFG505M0BS3 Repaired/Secured light socket. Inspected for proper function. Working fine now.
Arden D.
DISHWASHER MAYTAG MDB8959SAB0 "AD. Checked unit, found faulty control, console and wheels. Ordering parts.; ordrng 4 W10195416V (WHEELS )s and 1 W10589069 (CONTROL ) and 1 WPW10475779 (CONSOLE )"
Frank G.
WASHER AMANA NTW4516FW3 Replaced control and checked ok
Matt S.
WASHER WHIRLPOOL WTW5000DW2 "Has motor fault code. Cleared code and tested tested. Code did not return, hoses are not reversed Called techline. SR#7725131213. Techline said to advise customer on loading, size load vs cycle selection. Customer was unhappy to hear that and was a bit argumentive I told her I’m sorry there is nothing more i can do and to have a nice day as i left. Working as designed."
Darren S.
REFREGERATOR WHIRLPOOL WRS571CIHZ00 Install parts
Jason T.
REFRIGERATOR GLADIATOR GAFZ21XXRK02 "Installed heat prob kit sent to customer, tested ok..."
Jason T.
REFRIGERATOR JENN-AIR JFX2897DRP02 "Made checks” found defective water valve, replaced defective water valve, defrost ice maker fill, tested ok...; used 1 WPW10341329 (WATER VALVE ) from stock"
Jason T.
REFRIG/FREEZER WHIRLPOOL WRT371SZBB00 "Made checks” found defective evaporator fan, replaced evaporator fan motor tested ok...; used 1 WP2315539 (EVAP FAN) from stock"
Felipe T.
DISHWASHER KITCHEN AID KUDS30IXBL7 Replaced defective control panel and fill valve ; used 1 WPW10327249 (
Roberto C.
WASHER WHIRLPOOL WTW5000DW2 Reset control baord / tested OK
Wayne D.
REFRIG/FREEZER MAYTAG MFF2558FEB00 Needs ice maker and grille; ordrng 1 W10884390 (icemaker) and 1 WPW10175909 (grille)
Roberto C.
WASHER WHIRLPOOL WED6200SW0 Needs main control decline estimate will go for a new dryer...do not order any parts this is a estimate only for the customer
Roberto C.
WASHER MAYTAG MVWC565FW0 Making a loud noise on wash cycle needs gearcase..
Frank G.
WASHER WHIRLPOOL MHW8200FC0 Incorrect part sent in proper boxDo parts research...spoke to Tech-Line !; saved tckt
Chris H.
WASHER WHIRLPOOL WTW6600SG2 "CH - unit has large rusted out area on lh side of lid and top panel- approximately three inch area of top at the lh hinge is missing due to rust and the lid is not connected to top on that side. Also, tub bearings sound like they are failing. Could not diagnose further nside or under machine without risk of causing further damage due to extent of rust corrosion. Unit needs new lid {8565267}, bearing {WPW10052730}, hinge {WP8563963}, top {WP8565314}. Lid is discontinued - can not be repaired"
Wayne D.
REFRIGERATOR WHIRLPOOL JCD2389DTB Cleaned and defrosted drain
Roberto C.
DRYER WHIRLPOOL WGD5620HW0 Dryer check ok found vent pipe clog
Kenny G.
LAUNDRY WHIRLPOOL MHW7000XW2 Found bad MCU and CCU customer found repairs to not be worth it. They will buy new one
Derrell D.
WASHER MAYTAG MVWB765FW3 Found hot and cold fill hoses reversed. Test unit working properly.
Derrell D.
WASHER WHIRLPOOL WTW4816FW2 Test unit working properly found no faults
Derrell D.
WSH FRT/LOAD MAYTAG n/a Found unit stuck in evacuation mode ran diagnostics test found no faults with unit
Stan F.
D/WASHER UNDCTR MAYTAG MDB6759AWS3 "Found plastic parts in chopper area causing noise also will need new impeller screw fell Thur hole . Wash motor not pushing water to top will need wash motor also.; ordrng 1 6-919922 (WASH ASSEMBLY ) and 1 WP99002659 (WASH IMPELLER), states that autho needed"
Jose R.
COMPACTOR WHIRLPOOL KUCS180S1 Bucket slides broken..need to replace slides; ordrng 1 4162448 (track kit)
Dennis B.
WASHER WHIRLPOOL CAE2795FQ0 Db installed parts tested unit unit ran to specs need to send customer bill was a Mcdonalds
Derrell D.
WASHER WHIRLPOOL LBR6233AW0 Found faulty timer pull to start acting sporadic on normal cycle setting will not let water in at times; ordrng 1 285938 (TIMER)
Frank G.
WASHER MAYTAG MVWC465HW2 No error codes...ran diagnostics and recalibrated control...
Kenly S.
WASHER MAYTAG MVWC400XW4 check and found that the tub and the suspensions and the latch are defective; ordrng 1 W10324648 (TUB OUTER ) and 1 W10404050 (LATCH ) and 1 W10780051 (SUSPENSION )
Kenly S.
DRYER WHIRLPOOL WED7300DW check and found that the HANDLE is broken but that is a cosmetic problem and the warranty does not cover; ordrng 1 W10861225 (HANDLE )
Frank G.
DRYER WHIRLPOOL WGD4900XW4 Needs gas valve coils...replaced coil kit and checked ; used 1 279834 (Coils) from stock
Kenly S.
RANGE KITCHENAID KSGG700ESS0 check and found that the control board and the display and cooling fan are defective; ordrng 1 W11107275 (COOLING FAN ) and 1 W11176109 (HARNESS DISPLAY ) and 1 WPW10453983 (CONTROL BOARD ) and 1 WPW10603096 (ASSEMBLY DISPLAY )
Wayne D.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Needs stainless freezer door, order part; ordrng 1 12977864SQ (dor-fip ss)"
Wayne D.
REFRIGERATOR WHIRLPOOL MBB1956GES "Needs compressor, customer decline"
Chris H.
REFRIG/FREEZER WHIRLPOOL WRT314TFDW00 "CH - unit shows signs of low charge/possible ss leak. Needs new compressor {WPW10507886}, mounting kit {482801}, drier {W10843121}, sealed system tech and extra time on return; ordrng 1 482801 (MOUNTING KIT) and 1 W10843121 (DRIER) and 1 WPW10507886 (COMPRESSOR )"
Dennis B.
WASHER WHIRLPOOL WTW5000DW2 Db unit has bad drain pump unit needs; ordrng 1 WPW10581874 (pump-water)
Trevor B.
REFRIGERATOR WHIRLPOOL WRT316SFDM00 TB- Unit has been maintaining correct temperatures since dye drier installation. Advised customer to reschedule appointment with office when cooling temps become abnormal again.
Jose R.
DISHWASHER WHIRLPOOL KUDL03ITSS0 Found faulty fill valve and silverware basket ..clean chopper screen..; ordrng 1 WP8562043 (baskt-ware) and 1 WPW10158389 (valve-inlt)
Jose R.
REFRIG/FREEZER KITCHENAID KRFF302ESS01 Found faulty compressor..Customer is to have TV removed from top of unit prior to service..Allow 3 cc ; ordrng 1 876764 (valve) and 1 WPW10233570 (tube) and 1 WPW10507886 (compressor)
Frank G.
WSH FRT/LOAD WHIRLPOOL n/a "F3 E1, and wet clothes at end of wash cycleOrder control and pressure switch; ordrng 1 W11031829 (cntrl-elec) and 1 WPW10448876 (switch-wl)"
Frank G.
WASHER WHIRLPOOL WTW4816FW2 Replaced control and checked
Frank G.
WASHER MAYTAG MVWB765FW3 Removed pillow case out from underneath upgraded and service pointer agitator replacementRan diagnostics and recalibrated control...
Moses D.
RANGE WHIRLPOOL JGS1450FS0 Replaced faulty broil igniter. Tested ok
Vincent D.
WASHER WHIRLPOOL WTW4816FW1 Vd unit needs gear case (W11255272) motor (W10890624) pulley (W10721967) needs ext time auth and 3xlabor ; ordrng 1 W10721967 (drive pulley) and 1 W10890624 (motor-drve) and 1 W11255272 (gearcase)
Moses D.
WASHER MAYTAG MVWC450XW4 Made checks needs new gearcase and cam. Customer does not want repair at this time.
Frank G.
WASHER MAYTAG MVWB835DW2 Needs console (UI) complete W11112656...using S code (S61361); ordrng 1 W11112656 (console)
Tyler S.
FREEZER JENN-AIR JFX2897DRM02 "Sealed system issues. Found freezer with no cool and RC with very minimal cool. Checked frost patterns, Fan operations, compressor ect. Ordering drier and compressor. 3 count on retur.; ordrng 1 8201675 (COMPRESSOR) and 1 WPW10143759 (DRIER-UV)"
Moses D.
DISHWASHER WHIRLPOOL WDF330PAHS2 "Made checks found that lower spray arm fell off and melted, replaced lower spray arm. Tested ok; used 1 WPW10319027 (SPRAY ARM) from stock"
Moses D.
MICCROWAVE WHIRLPOOL WML55011HS3 "Made checks vent blows air to corner of microwave. Spoke to tech line SR 7725130284 said to check for air leaks took unit down did not see any vent put of place. Called tech line back with findings, they said normal for some air to escape, its not air tight SR 7725130950"
Marc C.
M/W OTR WHIRLPOOL WMH31017HS2 Installed New door tested unit OK switch is not needed
Marc C.
WASHER MAYTAG MVWP725BW0 Tested unit found rotor bolt loosened up and rotor fell down i tightened bolt tested unit ok also signs of tub bearing starting to leak. Customer does not want that fixede
Moses D.
DISHWASHER WHIRLPOOL MDB4949SDZ0 Made checks needs OWI sensor. Ordering part; ordrng 1 W11084121 (SENSOR)
Edwin M.
REFRIG/FREEZER KITCHENAID KUDF204ESB00 Replaced failed icemaker. Unit tested ok; used 1 4317943 (ICEMAKER) from stock
Moses D.
RANGE KITCHENAID KSGB900ESS0 Made checks found F2E1 error and convect fan not coming on. Ordering parts; ordrng 1 W10913685 (CONSOLE) and 1 W11048093 (CONVECT FAN) and 1 W11251351 (TRIM)
Trevor B.
WASHER WHIRLPOOL MVWC465HW2 TB- Use and care issue. Customer was holding start button for too long causing machine to shut off. Ran diagnostics tests. All tests normal. Went over use and care with customer.
Edwin M.
DISHWASHER MAYTAG MDB8959SFH4 "Control has open fuse in drain cycle; ordrng 1 W10348269 (pump,dran) and 1 W10838695 (cntrl-elec)"
Edwin M.
DISHWASHER WHIRLPOOL XXXXXX Adjusted float switch.. loose nut.. need m/s info from management. Will be sent next day; saved tckt
Edwin M.
RANGE AMANA AGR5330BAW3 No access to unit prescreen front door panel from supers info. White panel confirm m/s on return; ordrng 1 W10535777 (glass-door)
Edwin M.
WASHER MAYTAG MHW5630HW0 Motor is not responding control board not responding; ordrng 1 W11329040 (CONTROL)
Marc C.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Tested unit found set screws on handle and loose I tightened set screws unit OK no parts needed
Tyler S.
DISHWASHER KITCHENAID n/a "Has error codes for OWI sensor and control. Quoted for both parts $527.74. Declined repair and paid $122.57 by card. Please send a paper receipt to customer, does not use email. Trip $114.95, Labor $135, Parts $245.00, tax $32.79."
Tyler S.
DISHWASHER WHIRLPOOL WDF518SAHM "Installed dispenser assembly, tests good."
Trevor B.
REFRIG/FREEZER WHIRLPOOL WRS322FDAW04 "TB- Installed new freezer and main f/f led modules. Tests good.; used 1 WPW10515057 (LIGHT), and 1 WPW10515058 (LIGHT) from stock"
Tyler S.
DISHWASHER WHIRLPOOL WDF518SAHM Installed kickplate. No further issues.
Damion M.
D/WASHER UNDCTR MAYTAG MDB7749SAQ1 Check unit and found faulty control panel shorted keys...I installed control panel and check left unit working has design...
Karl G.
REFRIGERATOR WHIRLPOOL WRT318FZDM05 KG 6/18 checked unit found fresh food section not cooling properly. Evap fan motor was not turning on during cooling. Replaced evap fan motor unit checked ok.; used 1 WP2315539 (EVAP FAN) from stock
Marc C.
DISHWASHER KITCHENAID KDTE254ESS2 Tested unit found sump and motor no good no water pressure little spray arm no good upper rack adjusters no good broken2 CC on return; ordrng 1 W10902372 (pump&motor) and 2 WPW10195839 (dishrack adjuster)s and 2 WPW10195840 (positioner)s and 1 WPW10340542 (manifold) and 1 WPW10448645 (arm-spray) and 2 WPW10546503 (adjuster)s
Karl G.
WASHER MAYTAG MVWB725BW0 KG 6/18 installed fill valve assm. Checked unit for leaks. No leaks detected unit operating as designed
Karl G.
LAUNDRY MAYTAG MVWX655DW1 KG 6/18 checked unit found control locked out preventing washer from starting. Reset control through diagnostic mode. Unit turns on and operating properly.
Karl G.
WASHER WHIRLPOOL WTW5000DW2 KG 6/17 checked unit through diagnostic mode no error codes stored. Checked unit through automatic test cycle. All components tested properly. Spoke to Kirk@techline documented service File# 7725130288.
Vincent D.
OVEN WHIRLPOOL n/a Vd found unit does not a model serial tag called safety was advised they are unable to do repair at this time and they are trying to contact pc Richards to find model and ser # Unit needs outer glass stainless steal
Marc C.
REFRIG/FREEZER WHIRLPOOL WRS555IHZ00 Tested unit found frozen fill tube for icemaker causing no fill I defrosted fill tube tested unit ok. Advise customer to wait 24 to 48 hours for unit to make ice
Vincent D.
REFRIGERATOR KITCHENAID KBFS22EWMS9 Vd found unit with a full frost pattern and unit cooling properly did find ice maker arm out and in off position reinstalled and tested unit completed a cycle no issues at his time
Vincent D.
WASHER WHIRLPOOL WTW5000DW2 Vd tested unit found no issues at this time unit running to specs
Chris H.
DISHWASHER KITCHENAID KDTM354DSS5 CH - installed new lh and rh upper rack tracks - tests good. Customer expressed concern about lingering odor from burnt plastic - advised customer to contact WP cust serv to resolve
Vincent D.
REFRIG/FREEZER KITCHENAID KSC24C8EYP02 Vd found harness at bottom disconnected reconnected and jumped out ice ran cycle collected trip 114.95 labor 75 tax total 202.53 paid in full by cc #
Matt S.
REFRIGERATOR JENNAIR JFC2290VEP8 Installed a new icemaker W10884390. Working properly.; used 1 W10884390 (ICEMAKER) from stock
Robert D.
COOKTOP JENN-AIR JGD3430GS00 Replaced parts. No further nuisance spark. Everything test ok. No further issue.
Tyler S.
REFRIG WHIRLPOOL GX5FHDXVY010 "Icemaker not working for a different reason now. Fill tube completely frozen. Thawed fill tube and fill cup of icemaker. Likely needs a new inlet valve but customer not sure he wants to put anymore money into icemaker. Left him with estimate for inlet valve $223.91. Part $75, Labor $135. Service fee is still good."
Dennis B.
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 Db found leak at dye drier unit needs following parts and fc on return did call vd ; ordrng 1 WPW10143759 (dryer)
Elmer A.
WASHER WHIRLPOOL WTW4616FW2 Leveled legs checked operation ok.
Clem S.
OVEN JENN-AIR JJW8527DDW "Worn door hinge and broken glass . Decline hinge . Replaced glass,test okay"
Matt S.
REFRIG/FREEZER WHIRLPOOL WRX735SDHZ01 Installed new switch. However during removal of the old switch it started breaking apart because it was glued in tight with the expanding foam. The removal process wound up causing some damage to the liner. Ordering liner epoxy. W10841140; ordrng 1 W10841140 (adhesive)
Keyel H.
REFRIGERATOR WHIRLPOOL MCD2257KES Adjust ice bucket now operating normal. FILE # 7724996735
Dennis B.
WASHER MAYTAG MVWC555DW1 Db unit needs WASH PLATE (W10902814) $106. Hub kit (W10528947) $30 trip $114.95 tax $22.59 total $363.53 cust paid trip and tax
Tyler S.
REFRIGERATOR KITCHENAID KBFS25EWMS8 Ordering broken RC shelf parts.; ordrng 1 W10874836 (ENCAP) and 1 WP67005930 (LID-PANTRY) and 1 WPW10235370 (GLIDE)
Jose R.
RANGE WHIRLPOOL WFG510S0HW1 Found oven door latch bent and preventing door from closing ..adjusted latch..tested unit ok.
Brian H.
WASHER WHIRLPOOL WTW4816FW2 "Unit was non responsive when i arrived. Unplugged unit and got it to power up, cons stated this is what happens all the time. Ran diagnostics and found no faults, confirmed electrical outlet is correct. Order ACU W11170319; ordrng 1 W11170319 (ACU)"
Edwin M.
DISHWASHER KITCHENAID KDFE104HW0 Advised cust about rinse agent
Dennis B.
RANGE WHIRLPOOL WFC310S0EW0 Db customer thought safety was covering unit will call in to Whirlpool and will call back-if needed
Vincent D.
WASHER MAYTAG MHW5500FC1 Vd found drain hose inside free from holder causing banging against cabinet reatached tested unit ran to specs
George T.
WSH FRT/LOAD MAYTAG MHW5400DW0 F0e1 came up while in diagnostics...possibly someone had clothes in washer while clean washer was picked on console..not suppose to do that..was able to clear the code.and test accordingly..advised customer the stand pipe for drain must be raised another 20 inches..
Tim S.
REFRIGERATOR MAYTAG MRT118FFFH01 Needs compressor. Also do not run unit on a extension cord Left estimate
Jose R.
DISHWASHER WHIRLPOOL WDF760SADB2 Found faulty sump and motor..; ordrng 1 WPW10671942 (sump and motor assy)
Vincent D.
DRYER WHIRLPOOL WGD5000DW3 Vd found catch not lined up properly adjusted tested unit ran to specs
Arden D.
OVEN WHIRLPOOL WFE320M0EW1 "6/18/19 14:29: AD rspndd 6/18 TUE, REPLACED DEFECTIVE PARTS/ CHECKED OK"
Dennis B.
REFRIG/FREEZER WHIRLPOOL WRS321SDHZ01 Db dent on ff door unit needs; ordrng 1 LW10913407 (dor-fip)
Trevor B.
COOKTOP JENN-AIR JGC3536GS00 TB- Front left burner switch is non-operational. Needs replacement switch harness. 2 man return.; ordrng 1 W11043536 (SWITCH HARNESS)
Stoyan S.
WALL OVEN COMBO JENN AIR JJW3430DS00 Vent damaged during delivery ; ordrng 1 WPW10327374 (vent-oven)
Eric P.
REFRIG WHIRLPOOL WRT311FZDZ01 "Ep-preordering (1) WP2163777 blade-fan, (1)WP2315539 motor-evap, (1) WPW10384183 thermistor , (1) extra time. Rescheduled for 6/21/19; ordrng 1 EXTRATIME and 1 WP2163777 (BLADE-FAN) and 1 WP2315539 (MOTOR-EVAP) and 1 WPW10384183 (THERMISTOR)"
Keyel H.
REFRIGERATOR KITCHENAID KRMF706EBS01 Ice maker failed test 57 read 02 test 45 and 36 check ok.; ordrng 1 W11294907 (ICE MAKER)
Kage M.
OVEN KITCHENAID KGRS205TSS4 Checked and found faulty gasket; ordrng 1 WPW10162385 (OVEN GASKET )
Omar S.
WASHER WHIRLPOOL WFW95HEDC0 Not starting sensor error need parts 2CC; ordrng 1 W11032117 (cntrl-elec) and 1 WPW10467289 (sensor)
Brian H.
WASHER WHIRLPOOL WTW5000DW Found unit in need of calibration but failed several attempts to complete through ACU. Confirmed Rotor Position Sensor is working ok. Replace ACU W11116590; ordrng 1 W11116590 (ACU)
Marc C.
REFRIGERATOR WHIRLPOOL WRB329DMBM00 Either ice maker or water valve bad no water or electric hooked up to test unit i am ording both for return visit will send back one not needed; ordrng 1 W10884390 (icemaker) and 1 WPW10498976 (valve)
Kenly S.
DRYER WHIRLPOOL WED5620HW0 we checked and found that the control board and the were harness are defective; ordrng 1 W11310055 (WIRE HARNESS ) and 1 W11316370 (MAIN CONTROL )
Darren S.
WSH FRT/LOAD WHIRLPOOL WFW92HEFW Install parts... ran diagnostics
Derrell D.
DRYER WHIRLPOOL WED5620HW0 Found relay and wiring burnt. Parts not available ordering for return ; saved tckt
Keyel H.
REFRIG/FREEZER WHIRLPOOL WRT519SZDM02 "Unit is operating normal gaskets and temps check ok. instruct customer to make sure doors are close, unit is located in basement next boiler/pipes also instruct if Ambient temp in room get to hot it can cause humidity/condensation to build up easier in unit."
Keyel H.
REFRIGERATOR KITCHENAID KSC23C8EYY00 Water reservoir was frozen customer had temp in fresh food set to cold defrost reservoir now operating normal customer ice maker check ok instruct customer on temp settings.
Keyel H.
REFRIGERATOR JENN-AIR JB36NXFXLW05 Inverter box fail replace part now operating normal.; used 1 WPW10449006 (INVERTER BOX ) from stock
Aris S.
WASHER WHIRLPOOL WFW5620HW0 "Run unit on service diagnostic test it, call up tech line spoke chris sr #772514202, need parts; ordrng 1 W11319991 (CONSOLE ) and 1 W11322903 (ACU)"
Keyel H.
REFRIGERATOR KITCHEN AID KBRP20ERSS Display board not responding board needed order parts.; ordrng 1 WP67005949 (keyboard-) and 1 WPW10207861 (cntrl-elec)
Omar S.
WASHER WHIRLPOOL CAE2743BQ0 Installed control board and interface test ok...
Omar S.
ALPHA WHIRLPOOL WFW7590FW0 Installed control board test ok..
Adrian R.
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 Check and found that the freezer door cannot be open at this time the door is stuck. Customer going defrost the unit and call us when it’s can be open.; O-emld tckt
Omar S.
DRYER WHIRLPOOL WGD7500GC0 "Found clog vent screen,instruct costumer to check vent screen every month to make sure is not clog."
Adrian R.
DISHWASHER WHIRLPOOL KUDP02CRBS2 "Check and found that the dishwasher is working fine, it’s just the water that going inside the dishwasher is not hot enough to water the dishes. Soap dispenser cap is also burned from the heating element. Customer going to replace replace.; ordrng 1 WP8564929 (SOAP DISPENSER CAP)"
Adrian R.
OVEN WHIRLPOOL GS395LEHS0 Did my check and found that the clock and the ignitor is defective. The clock is no longer available ; ordrng 1 WP3186491 (IGNITOR )
Brian H.
WASHER WHIRLPOOL WTW7500GW2 Replaced parts. Working ok
Brian H.
DRYER WHIRLPOOL WGD5000DW3 Replaced parts. Working ok
Edwin M.
REFRIG/FREEZER WHIRLPOOL WRS571CIHZ01 Unit is misreading temp; ordrng 1 W10280385 (thermistor)
Tyler S.
DRYER WHIRLPOOL WGD4616FW1 Complaint was of how door latches. Found no issues. Strike and catch in tact. Showed customer how to properly close door.
Marc C.
MICCROWAVE KITCHENAID KMHC319ESS4 Assist tech with a 2 man job
Marc C.
REFRIGERATOR KITCHENAID KFIS20XVMS7 Installed right side fresh Food gasket and caps and auto dampener tested unit OK
Moses D.
DISHWASHER JENN-AIR JDB9600CWS0 Replaced power cord per recall instructions. Tested ok
Kenly S.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Check and found that the unit does not dispense water or ice because they need to replace the filter. the custome told me that she does a year that does not change it
Derrell D.
WASHER AMANA NTW4516FW2 "Found long fill, no fill error code. Cold water pressure low. Adjust water flow to unit. Test unit working properly"
Wayne D.
REFRIG/FREEZER WHIRLPOOL WRS315SNHM01 Ordered control box W11190849 and sensorSr# 7725115141; ordrng 1 CONTROLBOX and 1 WPW10384183 (thermistor)
Derrell D.
DRYER WHIRLPOOL WED5000DW2 "Found no faults with unit, test outlet not getting proper voltage L1 to L2 9 vac and L’s 1&2 to N 5vac. Advise to get licensed electrician"
Derrell D.
WASHER AMANA NTW4516FW1 Test unit working properly found no faults with unit
Aris S.
WASHER MAYTAG MTW5840TW0 "Run unit several times, is working normal at present time, but the trans, is no good is leaking oil, & is rusted"
Trevor B.
DRYER WHIRLPOOL WED92HEFW0 "TB- Installed new drum. Since previous visit old drum issue worsened. Broken drum piece wore a hole all the way through right side of unit cabinet. Issue will be reported to extended warranty company. With new drum installed, unit tests good.; ordrng 1 W11233548 (SIDE PANEL)"
Keyel H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "IChecked unit Advised customer about temp setting unit operating normal check gasket/doors for air leaks, temps check ok."
Keyel H.
REFRIGERATOR WHIRLPOOL WRB329DMBM00 Unit operating normal at the moment full frost pattern on evap temps check ok.
Adrian R.
RANGE WHIRLPOOL KGSA906PSS00 Replace the thermostat fix leave working fine .
Edwin M.
WASHER WHIRLPOOL WFW9550WL00 Washer had a blocked drain and kinked drain line
Edwin M.
REFRIGERATOR KITCHEN AID KSCS25FKSS01 Unit has damaged water lines will not repair
Eddy P.
DRYER MAYTAG MLG2000AWW Customer paid with credit card on file authorization 06587D. Replace belt idler bearings and motor ran test unit is working fine
Eddy P.
WASHER MAYTAG MHW5500FW0 "Replaced pump, ran test washer is working fine"
Eddy P.
DRYER MAYTAG MEDB950YW0 Replaced belt pulley and bracket. Unit runs but has noise customer will use as is
Jerel L.
REF BOT/MT 25CF WHIRLPOOL n/a Installed valve. Advised cust to defrost FF section. Ice bin is stuck to the point it will break if forced. Used steamer for 30 minutes. Water valve at fault for overflow of icemaker.
Jerel L.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Simulated noise coming from harvest cycle of icemaker. No water source connected. Noise is coming from water valve calling for water. Explained to cus that is normal operation. They can set icemaker to off position until water line is installed to water source. Unit checked ok
Jerel L.
REF BOT/MT 19CF WHIRLPOOL n/a Installed new door and sticker. Unit checked ok
Jerel L.
REFRIG/FREEZER KITCHEN AID KSC23C8EYY03 "Installed parts, defrosted ice. Cycled i.m. Instruct to allow 24 hours. Unit checked ok"