Local Reviews
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Kage M.
DRYER MAYTAG MGDC555DW3 Customer complaint was a scraping noise checked and found a screw in between drum removed screw and left the unit working as designed
Arden D.
REFRIG/FREEZER WHIRLPOOL WRS315SNHM00 "AD. Checked unit, found faulty harness and control. Ordering parts.; ordrng 1 W10911770 (HARNESS ) and 1 W11190849 (CONTROL )"
Trevor B.
KITCHEN WHIRLPOOL AMV2307PFS2 TB- Assisted RD. See RD notes.
Trevor B.
WASHER MAYTAG MVWB765FW2 "TB- Complaint is that load is excessively wet after cycle is complete. Found F0 E3 (overload) error code. Also noticed spin speed was set on low. Ran diagnostics and found no issues. Tested full rinse and spin cycle with towels. Load came out completely rinsed and spun without any problems. Customer also admitted that she frequently washes towels and sheets together in the same load. Advised customer of potential causes to previous issue, how to avoid and explained that machine is working as designed."
Trevor B.
WASHER MAYTAG MVWB835DW4 TB- Customer accidentally had delay start option selected. Advised customer that unit will not start immediately id delay start option is enabled. Tested all buttons on UI and found no issue. Educated customer in proper use and care. Unit working as designed.
Trevor B.
MICROWAVE WHIRLPOOL GMC305PDS07 TB- Installed new door latch. Tests good. Balance $119.82 paid by check #123.
Trevor B.
REFRIGERATOR KITCHENAID KRFF300ESS TB- Cleared condensate drain tube and removed ice buildup from freezer. Tests good.
Trevor B.
RANGE KITCHENAID KSDB900ESS2 TB- Found stored F2 E1 (stuck key) error. Tested all button functions and found no issues. Advised customer on common causes of issue and how to avoid. No functional failures found at this time.
Trevor B.
LAUNDRY WHIRLPOOL WTW8500DC0 TB- Unit needs replacement user interface. Gave customer estimate for repair. Declined repair at this time. Paid service charge $122.57 by cc ref# 1605970887.
Damian T.
LAUNDRY WHIRLPOOL WTW5000DW1 Checked and found unit has a faulty lid latch.; ordrng 1 W11116590 (cntrl-elec) and 1 W11307244 (LID LOCK)
Omar S.
DRYER WHIRLPOOL WGD4815EW2 "Normal sound level,found noise coming from vent Instruct costumer to replace vent with shorter one."
Kenly S.
REFRIGERATOR WHIRLPOOL WRT519SZDT02 check and I found that the thermistor and control board are defective; ordrng 1 W10838965 (THERMISTOR ) and 1 WPW10643378 (CONTROL BOARD )
Omar S.
WASHER AMANA NTW4516FW2 "Installed control board test ok,just received one control board."
Omar S.
WASHER WHIRLPOOL WTW5000DW1 "Pass diagnostics test recalibrate Washer test ok,Instruct not to overload washer and balance load,washer is been use in a commercial place..."
Omar S.
WASHER MAYTAG MVWB835DW Not locking Installed new door lid lock test ok..; used 1 W10810403 (LID LOCK) from stock
Marc M.
KITCHEN WHIRLPOOL AGG222VDW4 Unit tested & checked more parts needed to complete repair line needed to burner for repair to be completed; ordrng 1 WP98017582 and 1 WPW10110343
Marc M.
RANGE WHIRLPOOL WFE510S0AS0 More parts needed to complete repair incorrect part ordered switch is the opposite side. Will use element on next trip if needed. Rtr.; ordrng 1 WP3149400 and 1 WP3149404
Arden D.
DRYER WHIRLPOOL WGD4815EW2 "AD. Checked unit, found unit functioning within designed operation. Advised customer on cycle selection and routing of vent (less elbows and short as possible) o. Unit ok."
Arden D.
WASHER MAYTAG MVWC416FW1 AD. Replaced defective control and latch. Recalibrated and ran diagnostics. Unit tested ok.
Arden D.
REFRIGERATOR WHIRLPOOL MRT118FFFH01 "AD. Checked unit, unit functioning within design. Advised customer on product arrangements inside fresh food compartment. Unit ok."
Paul D.
WASHER WHIRLPOOL LCE4332PQ1 Checked unit found pump and drain hose needs to be replaced not draining ; ordrng 1 W10536869 (pump-water) and 1 W10849778 (hose) and 4 WP3934872 (caster)s and 4 WP3935130 (pin)s
Paul D.
RANGE JENN AIR JGS8850BDS Installed need additional right rear burner not igniting properly ; ordrng 1 74007734 (burner asy)
Arden D.
WASHER MAYTAG MVWB835DW1 "AD. Checked unit, found faulty clutch, damper and control. Customer will contact Whirlpool for coverage."
Arden D.
WASHER MAYTAG MVWB835DW4 "AD. Checked unit, found faulty valve housing and drawer. Ordering parts.; ordrng 1 W10794835 (DRAWER) and 1 W11096285 (HOUSING )"
Arden D.
DRYER MAYTAG MGD5100DW1 "AD. Checked unit, found faulty control and valve. Customer undecided on repair. Collected via check#3713"
Tyler S.
REFRIGERATOR KITCHEN AID KBLO36FMX01 "Once water supply to unit is turned on icemaker fills non stop with water and floods. Needs inlet valve and icemaker. Customer paid in full $499.05. Trip $114.95, Labor $135.00, Icemaker $123.59, Valve $94.50, tax $31,01.; ordrng 1 4317943 (ICEMAKER) and 1 WP2313917 (VALVE-INLT)"
Wayne D.
REF T/M 21 CFFF WHIRLPOOL W1TXEMMWS02 Repaired ice maker arm
Wayne D.
REFRIG/FREEZER WHIRLPOOL WRT311FZDW00 Bill customer for trip
Tim S.
REFRIGERATOR KITCHEN AID KRSF505ESS01 Fresh food not defrosting . 2- count ; ordrng 1 W10316760 (thermistor) and 1 W11098695 (SCROLL) and 1 WPW10226427 (cntrl-elec)
Wayne D.
REFRIGERATOR WHIRLPOOL WRT111SFDM03 Removed ice from fan blade and vents
Wayne D.
REFRIGERATOR WHIRLPOOL WRT111SFDM03 Adjusted freezer door
Tim S.
REFRIG/FREEZER KITCHEN AID KRFC302ESS00 Replaced defective gluide.Had to reorder left glide ; ordrng 1 WPW10170835 (glide)
Damian T.
DISHWASHER KITCHENAID KDPE234GPS0 "Checked and found unit has a broken dispenser door. Replaced dispenser assembly,rechecked functions and unit tested ok.; used 1 W10861000 (DISPENSER) from stock"
Tim S.
REFRIG/FREEZER KITCHEN AID KBFN502ESS02 "Requires specialist & extra man,2- counts; ordrng 1 2267193 (extension) and 1 2316758 (bracket) and 1 W10854523 (hinge-door) and 1 W11171640 (MYLAR KIT)"
Damian T.
WASHER WHIRLPOOL WFW97HEXL2 "Replaced door latch, rechecked functions and unit tested ok."
Damian T.
DISHWASHER KITCHEN AID KUDS50FVPA2 Checked and found unit has a defective user interface board which is no longer available.
Eric P.
M/W OTR WHIRLPOOL n/a "Ep-H/L will not turn off or change power, light is on constantly. H/F works properly-all speeds. Ordering (1) W11182110 cntrl-elec; ordrng 1 W11182110 (CNTRL-ELEC)"
Damian T.
REFRIG/FREEZER WHIRLPOOL WRS321SDHZ01 "Checked and found freezer not closing properly. Adjusted freezer door and gasket, rechecked functions and unit tested ok."
Clayton G.
RANGE JENAIR JGS9900CDF01 W10235815 Main top white.2man 2ct. Customer must update their gas hookup. Tech cannot wait for gas company to preform every service call. Per code house requires a 6ft flex gas line with a shut off. ; ordrng 1 W10235815 (cooktop)
Clayton G.
COOKTOP KITCHENAID KGCD807XSS02 7513P421Switch right side and left side. 2mn 2ct; ordrng 1 7513P421-60 (manifold p) and 2 WP74010857 (switch- sp LT SIDE)s and 2 WP74010858 (switch- sp RT SIDE)s
Damian T.
DISHWASHER WHIRLPOOL KUDD01SSSS0 "Replaced rotor, rechecked functions and unit tested ok."
Kenly S.
WASHER WHIRLPOOL WFW94HEAW0 parts installed the unit is working well
Kenly S.
WASHER WHIRLPOOL WFW92HEFW0 cleaning the drain and clear the errors of the control board
Derrell D.
WASHER WHIRLPOOL WFW9150WW00 Found crack on baffle as possible cause to clothing damage during wash. Gave estimate for basket $655 customer declined
Marc M.
DISHWASHER JENN-AIR JDB9000CWP2 Unit tested & checked removed drain motor and cleared debre preventing unit from draining tested & checked ok.
Marc M.
OVEN AMANA AGR4230BAW3 Unit tested and checked igniter replaced & tested ok; functions well no issues detected after repair.used part number 12400035 to complete repair.; used 1 12400035 (igniter) from stock
Jose R.
DISHWASHER KITCHENAID KDTM404EBL2 Found tub leaking from rt front corner weld seam.Note: tub has life time warranty on parts and labor.; ordrng 1 W10300924V (door seal) and 1 W10681512 (tub-dishwr)
Marc M.
MICCROWAVE WHIRLPOOL WMH31017FS0 Prts installed unit tested & checked ok.
Jose R.
RAN EL 30 SC WHIRLPOOL WFE710H0AS1 Found code F6E1 faulty oven control..runaway temperature.; ordrng 1 WPW10340304 (cntrl-elec)
Marc M.
RANGE WHIRLPOOL WFG525S0HS1 Prt installed & unit tested ok.
Jose R.
M/W OTR MAYTAG n/a Door coming apart..; ordrng 1 W11037847 (door/mw)
Karl G.
WASHER MAYTAG MVWB835DW1 KG 6/3 checked unit found washer extremely noisy during cycle. Gearcase making loud noise Needs new gearcase repair. 2 CC; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10915700 (stator)
Tim S.
REFRIG/FREEZER MAYTAG MRT711SMFZ00 Checked drain ok . Raised front of unit for better seal
Tim S.
REFRIGERATOR WHIRLPOOL KSSC42MFS05 Reset drain pan. Needs complete refrigerator doorPart no longer made. Must replace unit
Sam C.
REFRIGERATOR KITCHENAID KSF26C6XYY04 "Flushed lines installed new compressor and uv drier check both evaporators x leaks,pressurized,vacuum,charge,"
Clayton G.
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 Replaced control and cleared out freezer. Unit tests ok.
Clayton G.
RANGE WHIRLPOOL KDRS807SSS04 Issues seems to be with gas delivery. Customer running propane on their own from a small grill propane tank. Advise customer to call a gas company professional.This is the only appliance in the home on propane.
Tim S.
REFRIGERATOR KITCHENAID KSSO42FTX02 Replaced defective evaporator fan motor Per Pete $115.27 + tax
Clayton G.
WASHER WHIRLPOOL WTW8040DW4 Replaced valve unit test OK.
Clayton G.
LAUNDRY WHIRLPOOL WFW90HEFC1 Customer states unit vibrates during wash. Found unit out of level.Releveled unit. Ran self test found no recorded fault codes. Unit passes self test ok. Advised customer on load size and wash practices. Unit should be loaded to 3/4 full so unit can evenly distribute load for spin.
Derrell D.
WASHER MAYTAG MVWX655DW1 Wrong part sent still no action on pump; ordrng 1 W10876600 (PUMP)
Tim S.
REFRIG/FREEZER KITCHEN AID KRFF507ESS01 Reprogram board to timed defrost cycleIf fails w10830278 need to be replaced.S code for part
Jose R.
REFRIG/FREEZER WHIRLPOOL WRF540CWHZ01 "Replaced defective control electric,,tested unit all ok"
Kenly S.
DISHWASHER WHIRLPOOL ADB1400AGS1 check and found that the heater and the control board are defective; ordrng 1 W10518394 ( HEATER ELEMENT ASSEMBLY (INCLUDES HEATER WASHER & NUT)) and 1 W10906422 (CONTROL BOARD )
Jose R.
DRYER MAYTAG MEDC215EW1 Replaced faulty timer..tested unit ok; used 1 WPW10185982 (TIMER) from stock
Stan F.
RANGE JENAIR JGS9900CDF01 Main top damage reorder part #. W10235815 all parts on Clayton I pad; O-emld tckt
Jose R.
WASHER MAYTAG MVWB855DC3 Fond code F0E3 overload..check basket for mechanical friction tested ok.calibrate and tested unit..ok..instruct customer on cycle selections for best results..
Stan F.
COOKTOP KITCHENAID KGCD807XSS02 I’m the helper on this call ; O-emld tckt
Matt S.
OVEN WHIRLPOOL WEG750H0HZ0 Ordering a new control W11205353 light stays on and bake/broke functions not activating. ; ordrng 1 W11205353
Jose R.
WASHER MAYTAG MVWB835DW0 Tested unit found no codes to back up complain..calibrate control and tested unit ok
Karl G.
WASHER MAYTAG MVWB765FC2 "KG 6/3 installed gearcase, motor, rotor and clutch. Checked unit through cycle. Unit operating as designed"
Karl G.
LAUNDRY WHIRLPOOL MGDB765FC0 KG 6/3 checked unit found control not adjusting to higher temp or dryness level. Restart unit through hard reset and recalibrated control through diagnostic mode. Unit heating and operating as designed
Jason T.
REF BOT/MT 21CF JENN-AIR n/a "Made checks” found defective ice maker, replaced defective ice maker, tested ok...; used 1 W10884390 (ICEMAKER) from stock"
Jason T.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Made checks” replace defective damper control, tested ok...; used 1 W10594330 (DAMPER CONTROL ) from stock"
Jason T.
REFRIG/FREEZER WHIRLPOOL WRF555SDHV00 "Made checks” advised customer unit needs to be manually defrosted, units ok..."
Tyler S.
WASHER WHIRLPOOL WTW7300DW0 Different problem from last time. Now unit doesn’t drain. Found pump doesn’t even come on at all in load activation. Ordering new drain pump and control. Extra time needed due to very tight space and basket is full of water.; ordrng 1 W10812422 (CNTRL-ELEC) and 1 WPW10581874 (PUMP-WATER)
Jason T.
ICEMAKER WHIRLPOOL KUIS18NNZB0 "Made checks” reinstalled ice dispenser hose, tested ok..."
Jason T.
72" BM JENN-AIR JFC2290REP00 "Made checks” instructed customer water filter, tested ok..."
Ken K.
ICEMAKER KITCHENAID KUIX305ESS1 "Not making ice ... checked unit found broken wire on cutter grid, ordered same ....3 year warrant on this unit...new phone # 973-294-2363....; ordrng 1 W10919199 (CUTTER GRID)"
Robert D.
KITCHEN WHIRLPOOL AMV2307PFS2 Replaced parts. Checked operations and everything test ok. Unit is heating as intended. No further issue.
Robert D.
OVEN CALORIC RWS214UWW Unit needs parts that are NLA. Unit is over 20 years old. Cust will replace unit. Collected trip.
Sam C.
REFRIG/FREEZER KITCHEN AID KBFN502EBS02 Wrongly packed parts need to reorder inside box was jar x blender; ordrng 6 W10908166 (module)s
Ken K.
REFRIG/FREEZER WHIRLPOOL WRR56X18FW00 "Not cooling... checked unit not defrosting, ran diagnostics not getting power to the heater, needs control and defrost thermistor ; ordrng 1 W10861719 (CONTROL) and 1 WPW10383615 (THERMISTOR )"
Eddy P.
WSH FRT/LOAD WHIRLPOOL WFC7500VW2 Tub broke off with counter weight. Unit is leaking and making noise ; ordrng 1 W10192954 (counterfeit ) and 1 WPW10192953 (basket) and 1 WPW10192959 (tub-outer) and 1 WPW10192960 (tub-outer) and 4 WPW10192964s
Stan F.
RANGE KITCHENAID KSGB900ESS3 Found drawer not closing found cover in back causing drawer not close made adjustments to cover in back door closing now.
Stan F.
RANGE WHIRLPOOL WFG320MOBW2 Found bulb socket ok lamp broke inside remove replace new bulb tested ok.
Dennis B.
RANGE JENN-AIR JGD3430BB00 Db installed part tested unit unit ran to specs took pic of unit 4 screws had to e drilled customer declined to further repair of unit no more gas leak
Chris H.
ICEMAKER WHIRLPOOL KRSF505ESS01 "CH - replaced fc wire harness, tests good. Set temps to recommended, set max ice on."
Chris H.
REFRIGERATOR KITCHENAID KRFF507HPS00 "CH - installed new ice maker, tests good. Set temperatures to recommended and turned on max ice setting. Advised customer to discard any ice produced in first 24 hours."
Chris H.
REFREGERATOR KITCHENAID KRFF507ESS01 "CH - symptoms match service pointer W11092686D, labor covered by s-code S16360. Manually defrosted evap and drip tray, optimized position of thermistor. Tests good. Charged customer service fee $114.95, tax $ 7.62, total $122.57. Customer paid total by credit card, rf# 1605629879"
Marc M.
RANGE WHIRLPOOL WFG505M0BS3 Unit checked cx had plummer connect gas and cleaned stove and tested ok cx said plummer connected back gas and cleaned unit . unit working now; .
Eddy P.
DRYER WHIRLPOOL WTW4955HW0 Did not complete call. Latch is still not working. Need to reorder parts. Return date asap; ordrng 1 W10682535 (latch) and 1 W11230135 (BOARD) and 1 W11307244 (LATCH)
Keyel H.
ICEMAKER WHIRLPOOL MCD2257KES Defective dispenser motor order parts needed.; ordrng 1 WP10114901 (coupling) and 1 WP67003226 (motor) and 1 WPM0223101 (nut)
Vincent D.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Vd found l1 wire nut melted and not connected under unit reattached temporary advised cust to contact a electrician to reconnect l1 permanently advised cust to not use unit till after electrician repairs unit
George T.
REFRIG/FREEZER WHIRLPOOL WRF993FIFM00 Had to defrost evaporator..used steam and heat..installed new evap cover as listed..customer to monitor temps.
Jose R.
WASHER WHIRLPOOL WTW5000DW2 "F7E6 motor fault.replaced faulty actuator,calibrate control and tested unit ok; used 1 W10913953 (ACTUATOR) from stock"
Karl G.
WASHER WHIRLPOOL WTW4815EW0 KG 6/3 installed control board. Checked unit through diagnostic mode all components tested properly. Operating as designed
Kenly S.
REFRIGERATOR KITCHENAID KRMF606ESS01 parts installed the unit is working well
Peter B.
WASHER WHIRLPOOL LSQ9549PW6 Remove and replace failed parts listed tested functions fine
Gabino P.
WASHER WHIRLPOOL WFW8540FW1 Replace main computer and door lock and check ok.
Clem S.
REFRIGERATOR WHIRLPOOL KSSC36QMS03 Found unit dispenser ice door not closing due to broken door panel and weak ice maker motor. Order ice maker . Customer decline door # Lw10193489; ordrng 1 WP2198661 (BOTTOM ) and 1 WPW10277449 (icemaker)
Roberto C.
WASHER WHIRLPOOL WTW5000DW1 Replace water valve run test okay
Clem S.
DISHWASHER WHIRLPOOL WDF520PADW7 Customer 03 said was not told of visit ; schdld next appmnt for 6/7 FRI !
Sam C.
REFRIG KITCHEN AID KSRS25MWMS02 Installed new temperature control cycle check unit operation
Adrian R.
REF BOT/MT 19CF WHIRLPOOL n/a "Needs part, must be defrost before the repair done.; ordrng 1 WPW10383615 (THERMISTOR )"
Vincent D.
WASHER WHIRLPOOL WTW5000DW2 Vd found 1 code off bal cleared ran diag unit ran through no issues did find door latch out of position coursing unit to not see door shut repositioned it and advised cust
Jerel L.
REFRIGERATOR GLADIATOR GARF30FDGB00 Found unit operational. Adjusted door gasket. Applied shim under wheels. Unit checked ok; Job Cmpltd
Gabino P.
WASHER WHIRLPOOL WFW92HEFW0 Found code F8E1 computer damage ; ordrng 1 W10911023 (CONTROL PANEL ) and 1 W11201293 (CONTROL ELECTRONIC )
Frank G.
WASHER AMANA NTW4516FW2 Replaced valve and checked...advised customer that residue from his boiler is clogging up the hot water side of his inlet valve...; used 1 W11210459 (VALVE) from stock
Dennis B.
WASHER WHIRLPOOL WFW7590FW0 db unit is stacked called tech line unit has f5 e2 door lock error tech line advised to have control and latch on return visit with count Sr#7724998081 customer declined repair decided to replace unit
Roberto C.
WASHER MAYTAG MVWC415EW1 Replace agitator and dispenser test ok
Dennis B.
DISHWASHER WHIRLPOOL WDF330PAHS0 Db tested unit unit ran to specs no faults found heater tested and running as designed
Eddy P.
DRYER - GAS WHIRLPOOL WGD8000DW4 Installed user interface ran full test unit is working fine now
Marc C.
WASHER WHIRLPOOL MVWX655DW1 Installed lid lock new lid was damaged reorder also needs spring hinges and screws; ordrng 1 W10270398 (hinge) and 1 W10270399 (hinge) and 1 W11117421 (lid) and 4 WPW10078270 (screw)s
Dennis B.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Db tested unit unit ran to specs could not duplicate at this time did go over use and care about moisture build up is norm no leaks found
Marc C.
OVEN WHIRLPOOL WFE540H0AH0 Inner door liner bent hindes and recivers bent also; ordrng 2 W10647259 (hinge-recv)s and 2 W10763667 (glide-drwr)s and 1 WPW10297318 (liner-door) and 2 WPW10440013 (hinge-door)s
Dennis B.
FREEZER WHIRLPOOL WRF535SWHZ01 Db tested unit. Adjusted door gasket. unit ran to specs
Dennis B.
WASHER WHIRLPOOL WTW7600XW0 Db installed parts tested unit unit ran to specs had some one come open door told her I couldn’t be left i house alone went to fix washer down stairs when done came up no one was there with me called customer to tell her job was done and told her again I’m not suppose to be in home alone
Dennis B.
COOKTOP WHIRLPOOL MGC5430BDS Db tested unit unit ran to specs could not duplicate at this time
Keyel H.
REFRIGERATOR KITCHENAID KFIS29BBMS00 Frost build up on fresh food evap replace sensor/harness defrost ice from evap.; used 1 WPW10277799 (WIRE HARNESS ) from stock
Keyel H.
REFRIG/FREEZER WHIRLPOOL KSSC42FJS00 Pressures low on Gauge Leak in seal system did leak check with flashlight and goggles do not find any leaks pull vacuum charge system.IF CUSTOMER CALL BACK ORDER PART.condenser tube part #2002999Allow 2 counts.
Clem S.
REFRIG/FREEZER WHIRLPOOL WRF989SDAH00 "Replaced parts,test okay"
Clem S.
WINE CELLAR WHIRLPOOL WUW35X15DS "Found compressor running hot due to unit against back wall and stacking of wine on lower base causing door not to seal properly . Remove unit from touching wall and rearrange wine on lower base ,test okay"
Jesse F.
REFRIG/FREEZER KITCHENAID KRFC300ESS01 "Slight drip @dispenser. O&i part. Call customer 15 minutes prior, as early as possible...; ordrng 2 8201815 (connector)s"
Roberto C.
WASHER WHIRLPOOL MVWC6ESWW1 Agitator screw warn out rust won’t come loose ; ordrng 1 WP358237 (screw) and 1 WPW10093672 (agitator)
Adrian R.
OVEN WHIRLPOOL WFC310S0EW1 Check and found that the complete stove is working properly.
Adrian R.
WASHER AMANA NTW4516FW3 "Replace the door latch, leave working fine."
Eric P.
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Ep-F/C evap is frozen over, fan is not running. Also has broken water valve and supply tube. Ordering (1) W10633627 motor-evap, (1) WPW10277799 harns-wire, (1) WPW10455331 valve, (1) WPW10678708 tube; ordrng 1 W10633627 (MOTOR-EVAP) and 1 WPW10277799 (HARNS-WIRE) and 1 WPW10455331 (VALVE) and 1 WPW10678708 (TUBE)"
Jerel L.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Door switch broken. Heat treated freezer gaskets. Explained to cus about leaving the freezer door open creating condensation above light switch and switch is staying closed.
Adrian R.
DISHWASHER WHIRLPOOL MDB4949SDM "Check and found that the water inlet value is defective.Replace the defective part , leave working properly.; used 1 WPW10327249 (VALVE) from stock"
Peter B.
WASHER MAYTAG MVWX655DW1 Remove and replace failed parts listed tested functions fine
Clem S.
REFRIG/FREEZER WHIRLPOOL WRS571CIDMO1 "Defective evap motor ,order part ; ordrng 1 WP2315549 (motor-evap)"
George T.
REFRIG/FREEZER WHIRLPOOL WRF535SMBW00 Found top area of door liner not activating door switch properly causing ice maker not to work...loosened and raised door asmuch as possible so switch is activated..tested ok while present..
Kage M.
WASHER WHIRLPOOL WTW4915EW2 Checked and found a bad control remaining 117.59 scode the control ordering the door latch as a precaution ; ordrng 1 W11124821 (MAIN CONTROL ) and 1 W11307244 (DOOR LATCH )
Derrell D.
DRYER WHIRLPOOL WED4815EW1 Found no faults with unit dryer vent clogged restricting airflow. Advise to replace dryer vent.
Adrian R.
MICROWAVE KITCHENAID KEMS308GSS0 Need the oven door hinges and the door latch.; ordrng 1 WP4451424 (DOOR LATCH ) and 2 WP4455526 (OVEN DOOR HINGES )s
Marc C.
REFREGERATOR KITCHEN AID KBFS20EVMS8 Installed freezer fails glides and tracks tested unit ok
Adrian R.
72" BM KITCHENAID KRFC302ESS0 Needs a part. Damper control ; ordrng 1 WPW10594329 (DAMPER CONTROL )
Marc C.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Tested unit found bad evaperator fan motor replaced motor unit ok; used 1 WP2315539 () from stock
Marc C.
DRYER WHIRLPOOL WED95HEDW0 Installed idler pulley and rear rollers tested unit ok
Wayne D.
REF S/S 20 CF WHIRLPOOL WRS571CIHZ00 Order partsW11239666 unit not defrosting found no power going to heater ; ordrng 1 BOARD and 1 W11035841 (cntrl-elec)
Derrell D.
DRYER WHIRLPOOL WGD5620HW0 Found no faults with unit. Test unit working properly
Gabino P.
DRYER GAS WHIRLPOOL WGD8500BW0 "Replace rollers and pulley dryer working ok. Still customer complaints for cabinet noise normal sound.; used 1 279640 (idler pulley), 1 WPW10314173 ("
Peter B.
WASHER WHIRLPOOL WTW4816FW Remove and replace failed parts listed tested functions fine
Peter B.
WASHER WHIRLPOOL WFW75HEFW0 Remove and replace failed parts tested functions fine
Jerel L.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 "Found tank reservoir frozen and icemaker in off position. Turned on icemaker, defrosted tank and applied cloth tape to provide a barrier between tank and supply air. Unit checked ok; Job Cmpltd"
Paul T.
REFRIG/FREEZER WHIRLPOOL WRF535SWHZ00 "Checked unit, found slight ice buildup throughout freezer from air getting in. Customer must have had door slightly open causing air to get in and condensate and freeze. Door is sealing good and found no further sign of issue. Adjusted light switch to work properly and all test and check ok."
Brian H.
RANGE JENN-AIR JGD3430BB00 Assisted DB to install parts. Working ok
Enerve B.
WASHER AMANA NTW4516FW3 "Checked out the washer,founded the failure of the drain pump,long hose, improper installation. Re installed the drain hose and cleared the pump, unit tested,works fine as designed."
Ken K.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Not making ice, Checked unit E-1 error code on IM (to warm) ran diagnostics found ice compartment fan motor not running, ordered same; ordrng 1 W10846539 (ICE COMPARTMENT FAN MOTOR) and 1 W10864519 (Adapter FAN MOTOR)"
Ken K.
REFRIGERATOR KITCHENAID KRSF505ESS01 "Not making ice.... ran diagnostics filled with water, bin sensor working ordered IM ; ordrng 1 W10873791 (ICE MAKER)"
Derrell D.
WASHER WHIRLPOOL WFW5620HW0 Customer has issue with powered oxi detergent not dissolving during some wash cycles. Customer to try different detergent for next wash
Eric P.
REFRIG/FREEZER WHIRLPOOL WRS325SDHZ01 "Ep-evap cover is frosted over again. Ran diagnostics to test thermistors, fans and diffuser. Checked return vent-minor icing but not restricted. Damper did function in diagnostics but there is no air flow once system is running normally . Ordering (1) W11317276 diffuser ; ordrng 1 W11317276 (DIFFUSER )"
Eric P.
WASHER WHIRLPOOL WTW5000DW1 "Ep- Installed new hub, ran diagnostics and calibration. Machine functions as designed"
Stan F.
DISHWASHER KITCHENAID KDFE104DBL5 Installed control panel tested ok.
Eric P.
REFRIGERATOR KITCHEN AID KRFF507ESS01 "Ep-tested unit, compressor is running and can hear the valve shifting. Heat on discharge and drier, return lines are not cold, no visible frost on evap. Needs new U/V drier and recharge.; schdld next appmnt for 6/4 TUE 8 am"
Adrian R.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 Check and found that the thermistor is defective.Replace broken part leave working fine.; used 1 WPW10383615 (THERMISTER) from stock
Paul T.
REFRIGERATOR MAYTAG MFF2055FRZ00 "Customer had unit unplugged, unit was dirty inside and full of flies. Plugged unit in and compressor kicked on and all fans are running. Advised customers that if insects get into control area, control may hiccup and not work properly. Right now everything kicked on and started to cool. Advised customer to let it run for 24 hours and see what happens.; Job Cmpltd"
Paul D.
D/WASHER UNDCTR KITCHEN-AID KDTM354ESS2 Checked unit found heAter deformed will order ; ordrng 1 W10703867 (heater)
Jason T.
REFRIG/FREEZER JENN AIR JB36NXFXLE00 "Replaced defective ice maker & cycle, no water coming up to ice maker fill, ordering parts..; ordrng 1 W10508673 (ICE MAKER HARNESS ) and 1 W11085027 (LIGHT SWITCH ) and 1 W11225845 (WATER VALVE) and 1 W11246413 (WATER VALVE ) and 1 WPW10624574 (POWER SUPPLY ) and 1 WPW10739408 (CENTRAL ELECTRIC )"
Wayne D.
REFRIG/FREEZER JENN AIR JB36NXFXLE01 Replaced 3 WAY valve; rechcked ops; unit ok now; Job Cmpltd
Moses D.
DISHWASHER WHIRLPOOL WDF520PADM5 "Made checks heater was changed out by other service company, but control was not reset so heater would not turn on, reset control. Tested ok"
Jerel L.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Customer storing meat in icemaker section. Causing arm to fall off. Put arm on and cycled i.m - unit checked ok
Tyler S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Track for humidity crisper drawer is dented. Ordering.; ordrng 2 W11226546 (RAIL)s and 1 WPW10346890 (SLIDE) and 1 WPW10346891 (SLIDE)
Jerel L.
REFRIG/FREEZER WHIRLPOOL WRF736SDAF10 Installed new compressor and drier. Pulled vacuum and charged to 7 psi low side. 165 high side. Unit checked ok. Advised cust leak from dispenser was ice melting.
Eddy P.
WASHER WHIRLPOOL MVWC500VW1 Unit needs new transmission. Customer will use machine with issue. Part # W10140307
Moses D.
DISHWASHER WHIRLPOOL WDF520PADM7 Made checks error F4E3 for wash motor. Ordering parts; ordrng 1 W11025157 (PUMP&MOTOR ) and 1 WPW10082861 (STOP CLIP)
Marc C.
WASHER MAYTAG MVWC215EW0 Installed suspension rods tested unit ok
Ken K.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 "Ice maker fell off the wall, checked unit found broken bracket and arm not staying on unit, replaced Ice maker; used 1 4317943 (ICEMAKER) from stock"
Derrell D.
WASHER WHIRLPOOL WFW92HEFW Installed door seal test unit working properly
George T.
REF BOT/MT 26CF WHIRLPOOL n/a Not going into defrost properly..need to return with parts as listed.correct zipcode is 11433.must call customer 30 min ahead; ordrng 1 WPW10514110 (motor evaporator) and 1 WPW10589838 (cntrl-elec)
Ken K.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 "Leaking, checked unit found defrost drain iced up, cleaned out same and duck bill, tested ok"
Clem S.
REFRIG/FREEZER WHIRLPOOL WRT111SFDM03 "Blocked diffuser and not sealing . Unclogged diffuser ,balance and shim door hinge ,test okay ; used 2 WP487576 (WASHER ) from stock"
Clayton G.
WASHER WHIRLPOOL WTW7040DW0 F3e2Unit has bad transmission. And bad control board and console. 2mn 2ct; ordrng 1 W10811956 (drum assy) and 1 W10811957 (spin basket) and 1 W10812423 (cntrl-elec) and 1 W10858298 (console assy.)
Gabino P.
WSH FRT/LOAD WHIRLPOOL n/a Use bellow from truck stock and replace hose tub and check ok.; used 1 WPW10381562 (
Jesse F.
REFRIG/FREEZER WHIRLPOOL WRB119WFBM00 Leveled unit. Shelf needed. O&i parts...; ordrng 1 W10251970 (ladder) and 1 W10840992 (frame-shlf)
Gabino P.
WASHER WHIRLPOOL WFW3090GW2 Customer cancel went arrived at home say washer have kid lock now working ok.
Jesse F.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Diffuser noisy. O&i part...; ordrng 1 W11164593 (DIFFUSER )
Omar S.
WASHER WHIRLPOOL WFW92HEFC0 Not dispensing need dipenser paid $125.00#1605944581 balance due $93.53; ordrng 1 W10862190 (dispenser)
Gabino P.
DRYER MAYTAG MEDB766FW0 Replace LACHT and check ok customer must repair vent .; used 1 WPW10610880 (LATCH ) from stock
Chris H.
DRYER WHIRLPOOL WGD6620HW0 CH - unit is short cycling. Advised customer to have vent line professionally cleaned to resolve. No other functional issues found at this time
George T.
OVEN KITCHENAID KGRS303BSS1 Shorted key pad..need to return with parts.; ordrng 1 W10324433 (swtch-memb) and 1 WPW10340700 (cntrl-elec)
Roberto C.
WASHER MAYTAG MVWB835DW4 Replace gearcase run test ok
Dennis B.
MICCROWAVE MAYTAG MMV1174FZ0 Db tested unit unit ran to specs o faults found
George T.
REFRIG/FREEZER KITCHEN AID KBFO42FTX02 Built in ref...electronics going on and off. Cooling system shuts off and comes back intermittenly..customer went through this a while back...doesnt want to go through it again..will hold off till the unit breaks down completely.and will buy a new one.
George T.
REFRIG WHIRLPOOL WRB119WFBW00 Part installed as listed.vacuumed and charged accordingly.test ok.
Paul T.
KITCHEN KITCHENAID KVWB406DSS2 "Checked unit, found blower motor noisy and vibrating heavily, will order.; ordrng 1 W11244048 (BLOWER MOTOR)"
Eddy P.
WSH FRT/LOAD WHIRLPOOL WFW85HEFC1 Installed bellow ran test unit is ok.
Eddy P.
DRYER - ELECTRIC WHIRLPOOL WED9290FC0 Dryer is working ok. Instruct customer about load settings and cycle selection
Moses D.
OVEN JENN-AIR JJW2430DP01 Replaced UI that customer got by mail from jenn air. Tested ok
Frank G.
WASHER MAYTAG MVWX655DW1 Use Authorization # MKJ3F00APL1Made adjustment to drain hose clamp and drain hose...but could not verify any leak after numerous filling of washer with water and emptying
Frank G.
DRYER MAYTAG MGDB955FC0 Installed water valve and hose nut ordered and checked...all ok...
Eddy P.
WASHER WHIRLPOOL WFW9290FC0 checked unit and functions; all working well Customer not aware of the wash and go function of washer. Instruct customer unit is working fine
Jesse F.
REFRIG/FREEZER JENN-AIR JFC2290REP00 Replaced r/s f.f. door gasket...
Matt S.
MICROWAVE WHIRLPOOL WOC75EC0HS01 Ordering outer oven door panel. W11110283; ordrng 1 W11110283 (glass-door)
Eddy P.
DRYER WHIRLPOOL WGD6620HW0 Replace igniter and coil valves unit is not heating still. Ordering anew gas valve and main board ; ordrng 1 W11321060 (CONSOLE) and 1 W11350212 (cable)
Roberto C.
WASHER WHIRLPOOL WTW8500DW1 Replace lid test ok
Wayne L.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Check unit ice maker arm was in the wrong spot reinstalled ice maker arm unit working fine
Jerel L.
REFRIG/FREEZER WHIRLPOOL WRS315SNHM01 Installed new doors. Ordering badge and cus will install. Unit checked ok; ordrng 1 W11223753 (BADGE)
Matt S.
DISPOSER WHIRLPOOL GC1000PE4 Found a wood screw in the disposal. Removed and tested. Working properly.