Local Reviews
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Eric P.
DRYER WHIRLPOOL WGD9150WW1 "Ep-Installed new catch, tested. Machine functions as designed"
Jerel L.
LAUNDRY WHIRLPOOL MVWB765FW3 Installed new ui harness. F5e4 error code present. Customer had licensed electrician swap out outlet. Unit checked ok
Clayton G.
RANGE WHIRLPOOL WFE515S0ES2 Unit needs switches and left rear burner.WPW10434452WP3149404 x2WP3149400 x2W11047722W11171119; ordrng 1 W11047722 (elmnt-surf) and 1 W11171119 and 1 WP3149400 (switch-inf) and 2 WP3149404 (switch-inf)s and 1 WPW10434452 (switch-inf)
Kenly S.
REFRIGERATOR WHIRLPOOL WRT111SFDW03 check and found that THERMOSTAT is defective; ordrng 1 WPW10530058 (THERMOSTAT )
Felipe T.
DISHWASHER KITCHENAID KDTE234GPS0 Removed broken piece of ceramic stuck in the drain pump
Stoyan S.
DISHWASHER WHIRLPOOL KDFE104HBL0 Ck unit works as designed garbage disposal knock out is still in this is the reason not to drain Maintenance on building will fix the problem
Jerel L.
WASHER MAYTAG MVWC565FW1 "Checked unit. Reset control. no error codes. Instruct cust she is using 5 cups of detergent. Ran cycle, unit stopped as its supposed too."
Jerel L.
REFRIGERATOR KITCHENAID KRFF302ESS01 Customer installed filter incorrect. Removed and reinstalled. Unit checked ok
Adrian R.
DRYER MAYTAG MDE6700AYW Need the control board.This part is n/a; ordrng 1 35001269 (CONTROL BOARD )
Jerel L.
WASHER WHIRLPOOL WFW8300SW05 Found dispenser clogged with old fabric softner. Instruct cust of how to clean dispenser. Unit checked ok paid by CC
Eric S.
DISHWASHER KITCHENAID KDTE104ESS3 Found broken adjusters s23010; used 2 WPW10546503 (ADJUSTER) from stock
Eric S.
REFRIG KITCHENAID KBLO36FMX02 Found door no closed all the way. Advised customer
Elmer A.
DRYER WHIRLPOOL WGD4950HW0 "Vent clogged restricting air flow, machine ok."
Eric S.
REFRIGERATOR WHIRLPOOL W8TXNGZBQ01 Found ice maker leaking. Ice maker not on truck. Need part; ordrng 1 WPW10715709 (ICE MAKER )
Kenly S.
ICE MAKER WHIRLPOOL GI15NDXZS1 parts installed the unit is working well
Eric S.
REFRIG/FREEZER AMANA ART104TFDW00 Found bad compressor. Talked to Sam Cordero. Need compressor and sealed system tech ; ordrng 1 WPW10507886 (COMPRESSOR )
Jesse F.
REFRIGERATOR JENN-AIR JB36NXFXRE01 Found icemaker’s bail arm locked in off position. Dropped down and instruct customer...
Jesse F.
REFRIG/FREEZER WHIRLPOOL WRS325SDHZ01 Found evaporator severely frosted over/customer states it’s the second time. Heater o.k. O&i parts. 2 count for defrosting...; ordrng 1 W11174836 (CONTROL ) and 1 W11214887 (U.I.) and 1 WPW10384183 (thermistor)
Darren S.
WASHER WHIRLPOOL CAE2745FQ0 Error code f7e1 .. f5e1 .. ran diagnostics.. calibrate unit ... check connections on motor .. shifter and capacitor .. customer instruct..
Jesse F.
REFRIGERATOR WHIRLPOOL JUB24FRERS00 "Lower fan slightly noisy, door had been left open. O&i parts/instruct to defrost(lower fan may have been scraping ice)...; ordrng 2 W10854409 (motor-evap)s"
Peter B.
DRYER MAYTAG MGD5630HC0 Remove and replace failed part listed tested functions fine
Paul D.
WASHER WHIRLPOOL WFC7500VW2 Replaced part wire harness to pump came apart also need latch ; ordrng 1 WPW10192993 (harns-wire) and 1 WPW10192995 (latch)
Peter B.
DRYER MAYTAG MGDB835DW4 "Check unit ran cycle for 20 minutes functions fine no gas odor,installation issues must use clamps on exhaust pipe instead tape."
Paul D.
REFRIG WHIRLPOOL MFI2269FRZ03 Water value wasnt sent out with paul d spoke to tech line needs to order tank and value ; ordrng 1 W11346622 (WATER TANK ) and 1 WPW10312696 (water inlet valve)
Jason T.
72" BM JENN-AIR JFC2290VEP8 "Replaced damper & gasket, tested ok...; used 1 W10830046 (GASKET), and 1 WPW10594329 (CONTROL) from stock"
Karl G.
REFRIG/FREEZER WHIRLPOOL MFI2570FEZ06 KG 5/22 installed fresh food door. Unit opening/closing properly. Operating as designed
Felipe T.
DISHWASHER AMANA ADB1400AGS0 Replaced defective hinges inner panel and gasket. Unit leaks no more
Paul T.
REFRIG/FREEZER KITCHEN AID KRMF706ESS01 "Installed new left ff door that was sent to home, test ok."
Derrell D.
DRYER WHIRLPOOL WGD6620HC0 "Unit will not power up. Has 120 vac into main control, order for return ; ordrng 1 W11223753 (NAMEPLATE ) and 1 W11321064 (CONSOLE ) and 1 W11350212 (MAIN CONTROL )"
Paul T.
REF T/M 19 CFFF WHIRLPOOL n/a "Checked unit, unit is right on the beach in a small room. Condenser, compressor lines, and compressor all have rust and corrosion on lines causing gas leak. Advised customer that this voids contract and warranty and could not be repaired at this point due to condition. Shower customer all rust and corrosion and customer understood."
Derrell D.
WASHER WHIRLPOOL WFW7EBW1 Bellow torn replaced test unit working properly no other faults found ; used 1 W11106747 (BELLOW) from stock
Felipe T.
M/W OTR WHIRLPOOL n/a Ordered mw door; ordrng 1 W10860351 (door/mw)
Derrell D.
WASHER MAYTAG MVWX655DW1 New unit not installed customer unaware how to operate unit explained cycles and loading for optimum performance
Elmer A.
WASHER MAYTAG MVWX655DW1 Installed pump & control checked operation ok.
Elmer A.
WASHER WHIRLPOOL WFW92HEFW0 Recalabrate checked operation ok.
Sam C.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Customer state that he will not pay the trip charge unit failed on defrost control,defrosted ice installed new electronic control cycle check; used 1 WPW10503278 () from stock"
Robert D.
DISHWASHER JENN-AIR JDB9000CWS2 Upon arrival cust told me she had fixed issue and was gonna cancel but left call setup. She had pushed gasket back inside channel and ran it twice with no leaks. Inspected gasket and ran unit. Checked operations and everything test ok. No leaks.
Elmer A.
WASHER AMANA NTW4516FW2 Damaged control .; ordrng 1 W11170317 (CONTROL )
Robert D.
DISHWASHER KITCHENAID KDTE104ESS2 Replaced parts. Ran diagnostics. Checked operations and everything test ok. No further issue.
Clem S.
REFRIG/FREEZER WHIRLPOOL WRS321SDHZ01 "Leaking coil,order part 3ct; ordrng 1 W10771114 (drier-tube) and 1 W10904626 (CONDENSER )"
Damion M.
MICROWAVE IKEA IBMS1455WW0 Check microwave and found display bottom was lose came out of the housing ... I reinstalled and check left unit working has design..
Omar S.
WASHER MAYTAG MVWC565FW1 "Found loose connector on capacitor,reconnect connector recalibrate test ok..."
Robert D.
COOKTOP JENN-AIR JGD3536BS00 Tribbles shows orifice assm including electrode as part number 11 but its only just the orifice. Ordering electrode. Send unused parts on return. ; ordrng 1 WP74009336 (ELECTRODE)
Felipe T.
OVEN WHIRLPOOL JJW2430DS01 Item needing service is the range hood name brand Fabre. Not a Jenn Air product
Paul T.
RANGE - GAS WHIRLPOOL WEG745H0FS0 "Checked unit, found left rear burner flame cutting out on low. Tried adjusting but no god, will order parts ; ordrng 1 W10836467 (BURNER) and 1 W10885072 (MANIFOLD) and 1 W11161846 (CAP)"
Marc M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit tested and spray arm replaced cx instructed. Unit now working to specifications.
Elmer A.
DRYER WHIRLPOOL WGD4616FW1 "Vent clogged need to change, machine ok."
Jesse F.
REFRIGERATOR AMANA AFD2535DEW10 "Water dripping @ dispenser(inside f.f. section, behind mullion, and onto floor). O&i part...remove tape from water line, tech pinched plastic line to stop water from dripping/also turn icemaker back on...; ordrng 1 WPW10420083 (valve)"
Frank G.
WASHER MAYTAG MHW5100DW0 Needs Main Control...in accordance with service pointer W11029844UNITS STACKED...need second man to get dryer off washer; ordrng 1 W11029844 (cntrl-elec)
Frank G.
DRYER WHIRLPOOL WED9550WL1 "Call husband 973-945-1964Needs thermal fuse and main control...heater relay contacts fusedThermal fuse installed...order control and return...; ordrng 1 WPW10169969 (cntrl-elec), used 1 3392519 (fuse) from stock"
Brian H.
DISHWASHER WHIRLPOOL KDTM404ESS3 Diagnosed seized pump assembly W10861526 $244.15 and broken Upper rack rail W10914507 $60.37.; ordrng 1 W10861526 (PUMP ASSEMBLY) and 1 W10914507 (RAIL)
Chris H.
WASHER MAYTAG MVWX655DW1 CH - no stored error codes. Ran diagnostic cycle - tests good. no functional issues found at this time. Advised customer of loading and normal water levels during use.
Brian H.
WASHER WHIRLPOOL WFW5090GW Diagnosed cracked drain hose outside of machine. Informed cons this issue is not covered under warranty.Unit diagnosed working ok.
Brian H.
WASHER WHIRLPOOL WTW7040DW1 "Replaced faulty control board, unit working ok."
Omar S.
WASHER AMANA NTW4516FW2 Installed control board test ok...
Chris H.
REFRIGERATOR WHIRLPOOL WRF989SDAH00 "CH - unit has frozen over fc evap - ice is making contact with fc evap fan. Also, unit has condensation/ice formation on rear wall of rc below im air duct, consistent with service pointer W10545058. Unit needs new motor {WPW10514110}($153.97), fan blade {WP67006337}($38.31), adapter {W10612142}($79.46). Gave customer estimate for repair: servic fee $114.95, parts $271.74, labor $135, tax $34.56, total $556.25. Customer paid half of total, $278.13 by check# 5106. $278.12 due on return. 2 job count on return; ordrng 1 W10612142 (ADAPTER) and 1 WP67006337 (BLADE) and 1 WPW10514110 (MOTOR)"
Omar S.
DRYER WHIRLPOOL MGDX655DW2 Found object on the blower wheel remove test ok...paid with card $202.54#1588983408
Frank G.
DRYER WHIRLPOOL WGD9151YW0 Replaced thermal fuse and checked; used 1 3392519 (fuse) from stock
Paul D.
OVEN AMANA AGR230BAW3 Checked unit found bake ignitor cracked replaced tested all function ok ; used 1 74007498 (IGNITOR) from stock
Brian H.
DISHWASHER WHIRLPOOL WDT720PADM "diagnosed leaking vent assembly. Order parts:Vent WPW10428211, gasket WP8269259, deflector W11112070; ordrng 1 W11112070 (DEFLECTO) and 1 WP8269259 (GASKET) and 1 WPW10428211 (VENT)"
Jose R.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Found freezer door not reaching switch to allow for ice production..adjusted door to correct..tested ice maker ok
Darren S.
DRYER WHIRLPOOL WGD9470WW2 Found f70 code .. ran diagnostics.. chek and clean all connections on main control ...needs control board ...est part 250 .. labor 70 +tax .... customer instruct on vent ... as of now customer not repairing..
Jose R.
DISHWASHER KITCHENAID KDTM404EBL2 Ran unit and found no leaks@ time off service.
Aris S.
REFRIGERATOR MAYTAG MFX2676FRZ00 "Run unit on service diagnostic, reset control, need 24 hours to adjusted, if problem continues then need to send the main board w10843055"
Elmer A.
WASHER MAYTAG MVWC565FW0 Damaged agitator & hub.; ordrng 1 W10528947 (drive hub kit) and 1 W11161960 (AGITATOR )
Aris S.
REFRIGERATOR WHIRLPOOL WRT104TFDW00 "Found a bad evap fan motor, install one test it is working normal ; used 1 WP2315539 (EVAP FAN) from stock"
Wayne D.
REFRIGERATOR KITCHENAID KSC24C8EYY02 Leak seal system problem 3count order parts; ordrng 1 W10309988 (compressor) and 1 WPW10643261 (evaporator)
Wayne D.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Needs compressor order part; ordrng 1 W10903340 (compressor)
Marc M.
DISHWASHER KITCHENAID KDTM354DSS3 Unit tested & checked adjusters needed to complete repair cx told that part was ordered no record of that ordering part cx reschd.Do Not Order any parts cx refused to pay because app. Would be on wensday not happy declined only payed for trip.
Chris H.
DISHWASHER WHIRLPOOL MDB4949SDZ0 CH - dispatch sent for wrong unit - updated mod/ser/dop - unit is iw. Found dispenser drawer gasket out of alignment - adjusted and reinstalled to correct. Tests good. No other functional issues found at this time
Jason T.
REFRIGERATOR KITCHENAID KBFS22EWMS3 "Replaced defective evaporator drain 3refrigerator door gaskets & pantry cover, defrost tested ok...; used 1 W10619951 (grommet) from stock"
Jose R.
DRYER WHIRLPOOL MED5500FW0 Replaced warped blower wheel..; used 1 WPW10211915 (WHEEL) from stock
Kyron G.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Ice maker and rail issues. Not making ice. Problem with rails and not closing and opening correctly. ; ordrng 1 12002646 (LIGHT SWITCH ) and 1 ADAPTIVESLIDE(R) (WPW10284685) and 1 RACKSLIDE (WPW10516603 (L) ) and 1 W10884390 (ICE MAKER ) and 6 WP489474 (SCREW )s and 2 WPW10120018 (FREEZER RAIL )s and 1 WPW10280608 (BRACKET (L) ) and 1 WPW10280613 (BRACKET (R) ) and 1 WPW10284684 (ADAPTIVE SLIDE (LEFT) ) and 1 WPW10330991 (DOOR BRACKET (L) ) and 1 WPW10330993 (DOOR BRACKET (R) ) and 1 WPW10516602 (RACK SLIDE (R) )
Chris H.
DISHWASHER KITCHENAID KUDE40FXSP0 "CH - unit had torn door gasket. Installed new gasket {W10300924V} from truck stock. Tests good. Charged customer servic fee $114.95, part $60.83, labor $75, tax $16.61, total $267.39. Customer paid in full by credit card, ref# 1588990362"
Kage M.
WASHER WHIRLPOOL WFW75HEFW0 "Installed the user interface and ran the unit in a test mode to fund everything working as designed no further repairs advise the customer to reduce the amount of soap they use , unit is working as designed no further repairs"
Kage M.
OVEN IKEA IGS505DS0 Installed parts left unit working as designed no further repairs
Kage M.
DRYER WHIRLPOOL CGM2745FQ0 Installed the thermostat and left the unit working as designed
Stoyan S.
WALL OVEN WHIRLPOOL KSGB900ESS1 Replace defective cooktop All op ok
Kage M.
REFRIG/FREEZER WHIRLPOOL WRS571CIHV00 Checked and found the air damper making a loud noise ; ordrng 1 W11164593 (AIR DIFFUSER )
Tim S.
DISHWASHER KITCHEN AID KDTE204DSS0 Replaced defective panel & control under 5 yearWarranty.
Tim S.
WASHER MAYTAG MHW5500FC1 Replaced defective drain pumpCustomer was told about dog hair Cannot tell but pump is seized Sr7724925440; used 1 WPW10425238 (PUMP) from stock
Tim S.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Replaced defective right fresh food door sent to customer Slight dent on new customer was ok with it
Felipe T.
RANGE AMANA AGR6603SFS0 Replaced defective oven ignitor ; used 1 WP9758079 (ELECTRODE) from stock
Marc M.
RANGE JENN-AIR JGS1450DB0 Prts installed unit tested & checked.part replaced and tested ok cx unhappy with replacement part says it is scratched and doesn’t want it .Reorder part as per Tm Part installed however re ordering part due to scratch on panel. Cx unhappy with replacement reordering part. Please send different tech.; ordrng 1 W10911396
Chris H.
ICEMAKER WHIRLPOOL KRSF505ESS01 "CH - unit has goods issue date of 8/7/18 - 7nit is iw. found above normal temps in fc. Im harvest and fill functional in diagnostic tests - half formed ice present in tray upon arrival. Fc is vap is encased in ice. Rc temps normal. unit needs new fc harness {W11170613}, extra time on return; schdld next appmnt for 5/30 THU !"
Derrell D.
WASHER WHIRLPOOL MHWE550WR01 Replaced drain pump article of clothing on impeller test unit working properly ; used 1 280187 (pump) from stock
Tyler S.
WASHER WHIRLPOOL WTW4850BW1 Bad gearcase. All parts under unit contaminated with oil and bearings are loud. Ordering parts. Told customer either our office or CPS will contact them. Return tech would need a 2 job count on return.; ordrng 1 W10721967 (CAM) and 1 W10771759 (GEARCASE) and 1 W10885487 (MOTOR-DRVE) and 1 W10913953 (ACUATOR) and 1 WPW10006384 (BELT)
Derrell D.
WASHER WHIRLPOOL WFW75HEFW0 No faults found in unit working properly. Advise customer to use clean washer cycle to reduce strong odor
Derrell D.
WASHER WHIRLPOOL MAV7700AWW Replaced hose test unit working properly no other faults found
Derrell D.
WASHER WHIRLPOOL WTW4616FW2 Found original drain hose not attached reapplied test unit working properly. Cold water fill hose old an worn advise to replace
Derrell D.
WASHER MAYTAG MVWX655DW1 No action with unit not powering up drain pump sounds muffled ; ordrng 1 W10625696 (MAIN CONTROL ) and 1 WPW10581874 (DRAIN PUMP )
Stoyan S.
MICROWAVE WHIRLPOOL N/A 1234 Customer have MW to be installed Unit is still in the boxWrong invoice send from PC Richard&son
Ken K.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Not cooling checked unit found restriction at cap tube going into the evaporator, fixed same, vacuum tested and refilled"
Jason T.
REFRIG/FREEZER KITCHEN AID KBFS20ETSS01 "Replaced defective ice maker water valve, tested ok..."
Jason T.
REFRIG/FREEZER KITCHENAID KRFC302ESS00 "Made checks” found defective compressor & or evaporator leak, order parts..; ordrng 1 876764 (VALVE ) and 1 W10507884 (COMPRESSOR ) and 1 WPW10317014 (EVAPORATOR )"
Omar S.
WASHER WHIRLPOOL WFW5620HW0 Pass diagnostics test ok working as designed.
Stan F.
RANGE WHIRLPOOL WFE320MOEW2 Found control board in F9 power to it is good.; ordrng 1 W11122557 (CONTROL BOARD WHITE)
Jose R.
REFRIGERATOR MAYTAG MFI2269VEM3 Replaced HV control electric..unit tested ok; used 1 WPW10310240 (HV CONTROL) from stock
Wayne D.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Replaced control and defrosted EVAP
Gerry Q.
DISHWASHER WHIRLPOOL KDTE334GPSO Control board replaced unit tested ok
Arden D.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "AD. Checked unit, found faulty drain hose install. This is causing water siphoning out and unresolved pods. There is no loop directed downward under customer’s sink into drain pipe as instructed in installation manual. Showed customer install instruction in manual. Advised reinstall and will need plumbing fitting attachments under sink to facilitate correct drain install."
Arden D.
KITCHEN KITCHENAID KICU509XSSOO AD. Assistance completed
Kyron G.
REFRIG/FREEZER WHIRLPOOL GW397LXUS06 "Installed parts (ignitors, door seal, door hinges) unit checks ok. Parts were old and faulty. Unit is working as designed"
Karl G.
REFRIG/FREEZER WHIRLPOOL KSRG25FKSS16 "KG 5/22 installed door, hinge and cams. Checked unit through operation. Door closing and sealing properly. Unit operating as designed"
Clem S.
DRYER EL MAYTAG MEDC215EW1 Arrive customer 03 ; ordrng 1 279816 (thermal cut off hi)
Damion M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ0 Check refrigerator and found ref door mullion came off hooks I reinstalled and check left refrigerator working has design...
Kage M.
REFRIG/FREEZER WHIRLPOOL WZC3115DW01 Called the trades partners team cause it needs a special screw to secure the lock arm to the barrel they will do a parts research-and get back to us ;
Tim S.
DRYER WHIRLPOOL MGDX655DW2 Needs electrician to replace outlet. Replaced defective gas coils. Also needs vent serviced ; used 1 WPW10328463 (COIL) from stock
Paul D.
WASHER MAYTAG MHW5630HW0 Need 2 man on return ; saved tckt
Darren S.
WASHER MAYTAG MVWC565FW1 Found unit not coming on .. secure all connections on board ... board comes on ... ran diagnostics... no error codes ... calibrate unit... customer instruct..
Trevor B.
WASHER MAYTAG MVWX655DW1 TB- Customer displeased with the fact that unit water level doesn’t completely submerge clothing. Read to customer straight out of use and care guide that this is normal operation. Ran diagnostics and found no functional issues. Customer not happy with machine and will contact selling dealer for final resolution.
Tim S.
WASHER MAYTAG MHW7000AW0 "Pls order , needs white; ordrng 1 W10468535 (handle) and 1 WPW10365855 (DISPENSER )"
Stan F.
DISHWASHER KITCHENAID KUDE40FXSS1 Found control board burnt gave est to customer decline est.refund the different only charge trip charge called Lise refund customer the different.
Enerve B.
WASHER MAYTAG MVWX655DW1 "Checked the washer ,founded the failure of the cold water line,improper installation and the drain pump.Corrected the water line and cleared the drain pump and unit tested ok now."
Chris H.
DISHWASHER KITCHENAID KDTE104ESS4 "CH - found a large amount of rodent feces below unit. Symptoms indicate unit may hav a damaged wiring harness. Advised customer that we can not work on unit, and he should contact a licensed exterminator. Called tradecare to document, sr# 7724913685"
Clem S.
REFRIG/FREEZER KITCHENAID KRFC300EWHO1 "Broken mullion ,order part . ; ordrng 1 12722803W (rail-mulln)"
Ken K.
REFRIG/FREEZER JENN-AIR JFC2290REP00 "630-248-7107..... update phone number added shim to RC door still need mullion and door gasket; ordrng 1 W10830046 (GASKET) and 1 W11177238 (MULLION ), used 2 WPM0274057 (SHIMS) from stock"
Vincent D.
REFREGERATOR JENN AIR JS48NFXDE01 Vd found spring on refrigerator door loose resacured tested unit ran to specs
Aris S.
WASHER MAYTAG MVWX655DW1 "Need parts, 2ct; ordrng 1 W10721967 (DRIVE PULLEY ) and 1 W10913953 (ACTUATOR ) and 1 W11035751 (TRANS ) and 1 W11239857 (BELT)"
Arden D.
WASHER AMANA NTW4516FW2 "AD. Checked unit, found faulty control. Also advised customer to have electrician replace outlet. Ordering control.; ordrng 1 W11101098 (CONTROL )"
Aris S.
WASHER WHIRLPOOL CAE2745FQ0 Need parts ; ordrng 1 W11188527 (CONTROL ) and 1 WOW1091734 (INTERFACE)
Clem S.
REFRIG/FREEZER JENN AIR JS42PPDUDB02 "Broken dispenser tube in door Chanel ,order part 2ct; ordrng 1 W10292432 (dor-fip us)"
Vincent D.
RANGE JENN-AIR JDRP548WP03 Vd unit needs control (WPW10464534) three calls resch together resc cust ; ordrng 1 WPW10464534 (cntrl-elec)
Marc C.
FREEZER WHIRLPOOL WRT518SZFM00 See photos. Hot air leak in liner to cabinet i called tech line to report issue talked to auston file #. 7724865553. Customer states unit is new and does not want unit fixed. Mullion strip between freezer and fresh food compartment has excessive gaps and cabinet looks bowed out. Tech line advized me to tell customer to call customer service for replacement
Eric P.
M/W OTR AMANA AMV2307PFS0 "Ep-Installed new mag and diode, tested for heat. Functions as designed"
Marc C.
MICROWAVE WHIRLPOOL WOC54EC0HS01 Tested unit found oven stalls when set to bake 400 degrees on bake. On rapid bake unit works ok need 2 men 2CC. On return; ordrng 1 W10859573 (sensor) and 1 W11261167 (CONTROL BOARD) and 1 W11297728 (CONTROL PANEL) and 1 WPW10546517 (elmnt-bake)
Aris S.
REFRIG/FREEZER WHIRLPOOL WRS321SDHZ01 "Install parts, need 24 hours to adjusted."
Arden D.
REFRIGERATOR WHIRLPOOL KBFS22EWMS9 "AD. Checked unit, found leak on suction line. Seal system leak repair on return."
Arden D.
REFRIG/FREEZER AMANA ASI2575GRS01 AD. Replaced harness and control. Also found faulty evaporator fan/thermistor. Ordering part.; ordrng 1 W11366397 (HARNESS )
Aris S.
MICROWAVE O.T.R. IKEA IBMS1455DS00 Install parts test it is working good
Aris S.
RANGE WHIRLPOOL WFG550S0HZ0 "Run unit on service diagnostic, reset the control, test it several times is working good"
Aris S.
RANGE WHIRLPOOL WFG320M0BB0 "Unit need door glass w11176456 $256.02, but customer refused to pay service call"
Aris S.
REFRIG/FREEZER WHIRLPOOL WRT138FZDB00 "Check the temperature, ajusted the damper and the temperature control, need 24 hours to adjusted"
Arden D.
WASHER MAYTAG MAH2400AWW "AD. Checked unit, found clogged drain pump. Cleared drain pump. Unit tested ok."
Marc C.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Tested unit found control lock on turned off lock tested unit ok
Arden D.
WASHER WHIRLPOOL WTW7340XW AD. Replaced lid switch and bezel. Also found faulty tub/bearing. Ordering part.; ordrng 1 W10128830 (TUB/BEARING )
Marc C.
REFRIG/FREEZER KITCHENAID KRFC604FSS01 Installed main control board and fresh food evaperator cover tested unit ok. Fresh food fan working at time of service
Dennis B.
M/W OTR AMANA AMV2307PFS0 Db installed parts tested unit unit ran to specs
Vincent D.
DRYER WHIRLPOOL WGD85HEFW0 Vd installed part tested unit ran to specs
Elmer A.
DRYER WHIRLPOOL WHD5090GW0 Sr#7724849262 damaged heater sensor & strike.; ordrng 1 461975011651 (sensor) and 1 W10693989 (strike) and 1 W10863066 (harns-wire)
Elmer A.
WASHER MAYTAG MVWB765FW2 Installed lid checked operation ok.
Lewis G.
D/WASHER UNDCTR KITCHEN AID KDFE104DBL2 Customer was not home at this time both we’re not available going to return as my last call customer is happy that I’ll be returning; saved tckt
Felipe T.
MICROWAVE WHIRLPOOL WMH31017HS Ordered parts ; ordrng 1 W10422269 (filter) and 1 W10892389 (cntrl-elec) and 1 W11175576 (PANEL )
Arden D.
MICROWAVE MAYTAG MVWP575GW0 "AD. Checked unit, recalibrated and ran diagnostics. Unit functioned within designed operation. Advised customer on load and cycle selection."
Tim S.
WASHER WHIRLPOOL WTW5000DW1 F0e2 code suds. Found loose connection on shifter/ Reinstalled plug. Rebooted control
Felipe T.
KITCHEN WHIRLPOOL WFG505M0BS3 Replaced defective oven control
Derrell D.
WASHER WHIRLPOOL WTW8800YC1 Water leaking from dispenser hose found bearing worn order for return ; ordrng 1 W10435302 (BEARING KIT) and 1 WPW10172154 (DISPENSER AND BEZEL)
Felipe T.
DISHWASHER KITCHEN AID KDTE234GPS0 Removed plastic plug from disposer
Felipe T.
OVEN WHIRLPOOL KDRS407VSS04 Replaced defective user interface(membrane switch)
Darren S.
WASHER WHIRLPOOL WFW5620HW0 Install parts.. found open wire at harness .. need to order harness; saved tckt
Felipe T.
DISHWASHER KITCHENAID KDTE104DSS0 "Reset control board, cleared error codes and cleaned float assembly"
Wayne L.
WASHER WHIRLPOOL MVWX655DW1 Check unit installed drain pump unit working fine
Jerel L.
REF BOT/MT 25CF WHIRLPOOL n/a Jumped t&h Icemaker doesnt cycle. Jumped L to V. Valve is faulty. Needs to be replaced. ; ordrng 1 W10882923 (ICEMAKER) and 1 WPW10349187 (valve)
George T.
D/WASHER UNDCTR WHIRLPOOL WDF320PADB3 Poor water circulation due to debri within spray arms..had to remove both spray arms and clean them out..test again after repair. All ok...also advised customer to use proper detergent and jet dry..
Jerel L.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Found low side leak. Needs sealed system work. Would need evap and compressor. 42 degree freezer temp. 57 degree fridge temp. ; ordrng 1 W10836706 (EVAP) and 1 WPW10507886 (COMPRESSOR)
Derrell D.
WSH FRT/LOAD WHIRLPOOL n/a Complaint not spinning out small loads of jeans. Found customer washer with too little of a load. Explained load size for proper performance
Derrell D.
WASHER MAYTAG MVWC565FW0 "Replaced defective actuator, main control, and latch test unit working no other faults found."
Darren S.
REFRIG/FREEZER WHIRLPOOL KUDR204EPA00 Found lower panel vibrating .. adjust and secure panel .. no more irregular noises ..
Jerel L.
REFRIGERATOR MAYTAG MFI2269VEM7 Removed ice buildup in freezer drip pan. Checked nipple in back. Clear of debri. Installed p trap. Unit checked ok; used 1 W10619951 from stock
Darren S.
KITCHEN WHIRLPOOL KDTE204EPA4 Install parts ..
Darren S.
30" FDBM WHIRLPOOL WRF560SEYM05 Found no water from dispenser ... Found reservior frozen ... clean condenser .. adjust temps .. clean condenser ... customer instruct..
Wayne D.
REFRIGERATOR WHIRLPOOL KSRI22FNBT00 Sr# 7724867850 needs optics ; ordrng 1 W10757851 (cntrl-elec)
Brian H.
DRYER AMANA NED4655EW1 Adjusted door latch. Unit working ok
Dennis B.
WASHER WHIRLPOOL WTW8600YW0 Db left hinge is broke unit needs following part; ordrng 1 WPW10358931 (hinge)
Jerel L.
REFRIG/FREEZER MAYTAG MFI2269VEM10 "installed water valve. Ran diagnostic. Advised customer cant have 3/8 inch water line connecting to fridge. Allowing a lot of air in line which causes water to come out of line when not dispensing. Recommended plumber. Called techline, found user interface at fault. After diagnostic. Unit operational. SR # 7724866655"
Michael I.
WASHER WHIRLPOOL WFW9750WW01 Replaced hose. Check ok.
Wayne D.
REFRIG/FREEZER WHIRLPOOL WRS325FNAW00 Installed LED lights
Dennis B.
REFRIGERATOR MAYTAG MFF2558DEM00 Db ice maker is leaking in to ice bin unit needs following parts ; ordrng 1 W10884390 (icemaker) and 1 WPW10498976 (valve)
Dennis B.
OVEN JENN-AIR JJW2830DP03 Db upper convect fan will not activate unit needs to come out to check connections will need 2 man and extended time and oven cart; ordrng 1 2MAN and 1 OVENCART and 1 W10860984 (motor-fan)
Wayne D.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 Replaced ice maker ; used 1 4317943 (ICEMAKER) from stock
Wayne D.
REFRIG/FREEZER JENN AIR JFC2290REM00 Replaced rails
Michael I.
WASHER WHIRLPOOL WFW5620HW0 Replaced control and ui. Found broken harness. 2 man 2 count ; ordrng 1 W10919932 (HARNESS) and 1 W10919942 (HARNESS) and 1 W11316252 (HARNESS)
Dennis B.
DISHWASHER KITCHENAID KDTE204EBL0 Db door seal was pulled off reinstalled seal tested unit unit ran to specs
Dennis B.
REFRIGERATOR WHIRLPOOL GB2FHDXWS04 Db customer has service plan will call to have that company come out
Stoyan S.
MICROWAVE O.T.R. JENN AIR JMV9196CS1 Replace defective magnetron and cap &diode Test it all op ok
Kenny G.
KITCHEN WHIRLPOOL KDTM354DSS Found defective door. Will order. ; ordrng 1 WPW10195869 (panel)
Trevor B.
WASHER WHIRLPOOL WFW7590FW0 TB- Assisted Rd. See RD notes.
Stoyan S.
MICROWAVE WHIRLOOL WML55011HS0 Loose connection on cntrl board Re install Test it all
Damion M.
WASHER WHIRLPOOL WFC7500VW2 Check washer and found clothe tie up inside pump I remove try unit work a little then stop need parts..Pls order thank you; ordrng 1 W10193054 (SWITCH) and 1 W10193055 (RETAINER) and 1 WP10465252 (PUMP DRAIN)
Stoyan S.
RANGE WHIRLPOOL WFG320M0BB0 Loose screw on handle Re install screw All op ok
Kenny G.
DISHWASHER WHIRLPOOL KDTM704EBS2 Found bad heater on unit. Can not remove dishwasher from socket due to custom installation. Cust will have PC Richards to remove dishwasher and we then can install the heater. Pc Richards will call us to schedule return appointment. Wednesday 22nd we can come back to install heater. ; saved tckt
Stan F.
DISHWASHER KITCHENAID KUDS35FXSS9 Found some led on touch pad working and door seal need replacing leaks.; ordrng 1 W10300924V (DOOR SEAL.) and 1 WPW10481125 (CONTROL PANEL)
Stoyan S.
MICRO OVEN TOP KITCHEN-AID KMHS120ESS5 Replace defective magnetron capacitor &diode Test it all op ok
Stoyan S.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Replace defective pump motor Test it all op ok
Chris H.
REFRIG/FREEZER KITCHEN AID KBSN608ESS01 CH - installed new aurora and vultan boards - tests good.
Elmer A.
WASHER MAYTAG MVWC555DW0 Damaged washplate & hub; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)
Trevor B.
REFRIGERATOR MAYTAG MBF2258FEZ02 TB- Preordering f/f door as per service notes. Unit has full concession given. ; ordrng 1 W11301206 (DOOR) and 1 WPW10612926 (NAMEPLATE )
Stan F.
WALL OVEN KITCHEN AID KEBS279BSS00 I’m the helper on this call
Gerry Q.
REFRIG/FREEZER KITCHEN AID KODC304ESS00 Helper job completed tested ok
Stan F.
KITCHEN WHIRLPOOL WDT720PADM2 Installed control board tested ok.
Kenny G.
REFRIG/FREEZER WHIRLPOOL JF42NXFXDE02 Helped George with two man job.
Tyler S.
DISHWASHER KITCHENAID KDFE104DSS5 "Unit had bad wash motor, ordering new sump. ; ordrng 1 W11085683 (PUMP&MOTOR)"
Kenny G.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 SR# 7724867690 Called tech support about issue on items freezing in fresh food department they advised raise the temp on both fresh food and freezer and try that for two days. ; Job Cmpltd
Frank G.
WASHER MAYTAG MVWB835DW4 Customer is very angry with the product...in that theres not enough water entering the machine for the wash cycle and clothes are not getting clean....spoke with Tech-Line and they said that even this model on “deep water wash” doesn’t get the same amount of water in deep water wash as the older models do !
Vincent D.
OVEN WHIRLPOOL WOS51EC7HS01 Vd tested unit found no issues at this time unit running to specs
Clem S.
MICROWAVE WHIRLPOOL MMV1174FZ2 "Defective motor ,order part ; ordrng 1 W10642989 (motor-turn)"
Kenny G.
VENT HOOD WHIRLPOOL WVW53UC0FS1 Installed light and transformers. Control not used.
Wayne D.
REFRIG/FREEZER KITCHEN AID KFIS29PBMS00 "Replaced compressor,EVAP, filter,and gaskets"
Damion M.
DRYER-ELECTRIC WHIRLPOOL WED9290FW0 I arrive on call but front said she cant let me up without ... C.O.I ... I waited still did bot resolve cus will resch...; O-emld tckt
Tyler S.
DISHWASHER WHIRLPOOL KDTE204ESS1 Installed new left and right upper rack tracks. Tests good.