Local Reviews
Great service, Thanks!
Diane - East Brunswick, NJ
Service was great!
Rosaria
Rosaria - Brick, NJ
Tyler was very helpful and takes the time to answer all my questions. He even adds information.
Great Service!
Marlyn - New Rochelle, NY
Great service and complete job
M Harris - Queens, NY
on time and great service.
Trevor did ma great job.
Oscar - Upper Freehold, NJ
Disappointed
Barbra - Brick Township, NJ
Whirlpool sent out a defective oven panel and will not replace with out a cost of part and labor Never used the oven how can they let this range leave the factory with out Inspecting The Range
H
David - Brooklyn, NY
J
Another Successful Repair
Debbie - Lacey Township, NJ
This was the service technician's second time to the house. He is very laid back, easy going. He knows what he is doing. He is an excellent diagnostician. I don't think he would ever give up until he solved a washer or dryer issue.
Outstanding Customer Service
Charmain - Maplewood, NJ
Roberto was amazing and patience answering all of my concerns about my whirlpool dryer. Thanks again Roberto my dryer is working.
great service
Stephen - Mahwah, NJ
A1 Service
Kerwin - New Providence, NJ
Technician was courteous, knowledgeable, and fast.
Very helpful! Great service!
Deena - East Hanover, NJ
Elmer was very kind and helpful.
Great service! Very kind and helpful
Deena - East Hanover, NJ
Great service. Very kind and helpful
Fred
Fred - Brooklyn, NY
Great
Fantastic service
Carmela - Toms River, NJ
Very good
Carol - Toms River, NJ
Fantastic company - exceptional techs
Nicole - Wayne, NJ
Dan Marc is a pleasure to deal with. They deliver excellent customer service. Their techs are professional, competent and solve the problem.
Miscommunication!
Joseph - Hasbrouck Heights, NJ
The first repair man (I believe his name was Louis) came the Friday before Memorial Day. He said I needed a new compressor, but he didn't do "sealed work". He said the part was in stock and he could schedule the repair for Tuesday(the day after Memorial Day) or Wednesday. I told him to go ahead and schedule it for Wednesday since I had to make arrangements to be home and have someone cover me at work. He said fine and put it in his computer for Wednesday. I also told him that the company was calling the wrong phone number - they kept calling my fax machine. He put that in the computer also. On Tuesday I get a call from the repair people saying they were coming on Thursday. I told the man I was told it would be Wednesday , but he said OH NO it will be Thursday. Since I had no choice and all my refrigerated food had spoiled, I said okay. So I had to make another day of arrangements to cover me. (They were still calling the fax machine instead of the main number.) The repairman that came on Thursday was very good. He explained to me that when they put in the new compressor 2 years ago they never cleared the lines so it clogged up with air. The refrigerator is working now and I hope it lasts because I don't want to go through this again!
S
Seymour - Fair Lawn, NJ
Great service
Great service!
"Ferralasco - Ogdensburg, NJ
great service; professional; expediated
Reshanda - Rahway, NJ
I know requests are difficult but I had to take a full day off because of the afternoon time slot. I asked for a morning time slot but was not given. My appointment was made 6 days in advance therefore my request should not have been challenging.
PROFESSIONAL
Stephen - Metuchen, NJ
karl was a 5 star rep. on time, courteous, exclt knowledge, communicative, followed up to insure my satisfaction.
Awesome service
Carmela - Toms River, NJ
On time, knowledgeable and courteous
Service man who came was very competent, friendly and efficient.
Agnes - Blairstown, NJ
Quick Service
Elizabeth - Pequannock Township, NJ
Serviceman came the day after we made the call. He was knowledgeable, quickly identified the problem and ordered the part. Came back the same week and made the repair.
Poor attitude
Zipei - Brooklyn, NY
Really poor attitude
Excellent service
Sindy - Queens, NY
John
John - Wayne, NJ
Susan
Susan - Hoboken, NJ
Overall, a good experience. Prompt service, good communication and knowledgeable technician.
Ice maker problem
Gloria - West New York, NJ
check up
Francine - East Windsor, NJ
My washing machine rocks and it was confirmed this is a normal process for this type of machine. Nothing was actually corrected just confirmed.
Maureen
Maureen - Allendale, NJ
Tim was excellent; parts came in wrong so he had to visit 3x. Not convenient for me or Tim but Tim was highly professional and did a great job.
Great service
Sherrine - Hawthorne, NJ
Service was efficient friendly and professional
Great service
Angela - Teaneck, NJ
Great service
John - Queens, NY
Very professional and knowledgeable
Great service technician!
Jeffrey - Gladstone, NJ
Jason the service technician has been to our house a couple of time to repair a refrigerator. He is Dan-Marc Appliance!
Great srvice
Charlotte - Cresskill, NJ
Good
M
Marji - Morristown, NJ
Rose
Rose - Old Bridge Township, NJ
Great service , excellent employee
Amazing service!
Brandon - Hackensack, NJ
Service technician was extremely helpful and solved my problem
Very Impressed!
Jesse - Queens, NY
Not only was the technician on time and professional, he also helped me understand what and where the problem was and how he was going to fix it. I gotta say, I was skeptical at first when scheduling the appointment but boy am I glad I did!
great service
Rosario - Upper Freehold, NJ
Great person
Cindy - The Bronx, NY
The guy that came provided such great service as well as educational tips on my washer.
Great service
Leonardo - Elizabeth, NJ
Great service
Gloria - Queens, NY
I was very happy. Very professional staff who you can trust
great service
Donald - Hillsborough Township, NJ
Jason Telesford did an awesome job with the repair of my refrigerator. Very professional and knowledgeable about the needed repairs. Kudos to Jason, great job thanks
Whirlpool refrigerator repair
Jane - Pequannock Township, NJ
Lewis G. was knowledgable about the product. Made a correct diagnosis of the problem and fixed it. He was very personable and did a great clean up job after the repair.
Great service tech for a faulty refrigerator.
Giovanni - Queens, NY
Knowledgeable tech.
Great service
Ashley - Montgomery, NJ
very pleased with service
Francis - East Orange, NJ
OK, but did not follow up on damage during delivery
Paul - Mahwah, NJ
Arrived on time for scheduled appointment and returned to correct poor installation of new refrigerator door (replacement for damaged new refrigerator). But original damage to our front door during initial delivery was never addressed or compensated as promised after we reported it. We would have appreciated a follow-up and some small compensation for the damage done to our front door (hinges and hardware were smashed and broken off).
Should have done it.
Brett - Ocean Township, NJ
I fixed it myself. The tech said there was fresh mouse droppings. I had Terminix come out and they said they were really old and there no detectable evidence of mice in the house. I’m all good. Thanks
Sony TV
Suzanne - New York, NY
Great service
Kathy - Brick Township, NJ
Very professional and on time
Great service, very personable!
Michael - Whitehouse, NJ
Mr
Peter - West Windsor Township, NJ
I like that Robert is our service guy, he always bring with him a pleasant smile, service is awesome
Dependable service
Scott - Colts Neck, NJ
Friendly. Great service. Punctual
Giuseppina
Giuseppina - Queens, NY
Outstanding service!
Maria - Ho-Ho-Kus, NJ
Seamless service from beginning to resolution. Tim was fantastic, took care of my repair very efficiently and did a great job!
Great job
Julie - Rockaway, NJ
Determined the problem was not our dryer but the venting. Suggested we call vent/duct company.. we did, & that was exactly the problem! Good call!
Great Service
Linda - Hazlet, NJ
Dennis was on time and very friendly and helpful
very good
Johnjohn - Queens, NY
Jose was professional and very efficient.
Charles - East Stroudsburg, PA
Excellent service!
John - Hightstown, NJ
Promot, punctual and knowledgeable.
Excellent & Prompt Service
Louise - New York, NY
Best service ever
Karen - Tarrytown, NY
My experience was excellent
DJD
David - Franklin Township, NJ
Great service man, Jason
Ariella
Ariella - Brooklyn, NY
Excellent Service on New Maytag Commercial washing machine
Walter - Millburn, NJ
serviceman was great .. the barely used still-on-warranty residential Maytag Commercial washing machine is terrible - zero stars .. it doesnt spin the clothes dry .. too often they are left completely soaking wet and it takes us forever to have the machine spin them more or less the way they should be .. and the serviceman mentioned I am not the lone ranger with this problem .. he electronically reset the machine and we are still having the same problem and i dont think there is a fix .. machine design is apparently defective .. what should we do ?? walter ... WCMozart@aol.com
dryer
Barbara - Queens, NY
Excellent service, very knowledgable and pleasant personality.
Arthur - Wayne, NJ
Excellent service
Edward - Englewood, NJ
Great Service!
Mary-ellen - Gladstone, NJ
The gentleman who fixed my freezer was awesome! He had to take the door off & the inside of the freezer was full of frost so he took a steamer & got rid of all the frost & re-installed the door. He was very careful to keep the melted frost off my floor & did an amazing job.
DISHWASHER REPAIR
William - Eatontown, NJ
Eric was very friendly and personable. He seemed very knowledgeable about my dishwasher that he was repairing, and he seems genuinely concerned about solving the issue that I have been having with my dishwasher.
Satisfied
Julia - Brooklyn, NY
Satisfied with the service and will use it again when the need arises.
Great service, great technician.
Robert - Brooklyn, NY
Kage was very knowledgable and a master of his craft. He’s a great technician.
Great service
Leah - Brooklyn, NY
Great service
Richard - Millstone, NJ
Technician came to look at microwave. He was knowledgeable and easily remedied it. He also as a courtesy looked at all the other appliances and gave me excellent maintenance tips. Overall, excellent experience for my family.
Kevin
Kevin - Saddle Brook, NJ
Mo was great
Jay - Plainfield, NJ
Great Experience
Richard - West Orange, NJ
Our technician, Louis, was top notch. Knowledgeable, fast and courteous.
Washer
Maria - Brooklyn, NY
awesome services.
great after first tech was horrible..he did the job
P - River Vale, NJ
recommend
Prompt, courteous service
Lori - Brick Township, NJ
If you’re looking for great service just give them a call. Technician was polite, knowledgeable and on time!
Very fast service with great solution to our problem!
Jeffrey - Brooklyn, NY
Paul was able to think on the spot and come up with a way to access our washer without having to un-stack our dryer that is sitting on top. He was really fast in getting our washer drain cleaned out.
Great Service Company
Susan - Manalapan Township, NJ
They came quickly, assessed the problem immediately and within no time the parts were installed.
Great service!
Ali - Newark, NJ
My technician was prompt. He even called when he was on his way. He took his time to properly assess the problem and was able to repair it the same day. He was kind and professional!
Hi, just an update, Terrible customer services and complete rip off!! My Whirlpool unit had hot water available to the unit. Your tech did not do dia
Jonathan - Manalapan Township, NJ
Terrible!!!
Great service
Ronald - Pocono Township, PA
Lizzy
Leslyn - South Orange, NJ
Very professional and courteous
Nice people
Judith - Brick Township, NJ
I've had several appliances serviced by Dan Marc, and always the technicians have been sweet and personable, highly efficient, and solved the problems.
Great service provided
Bernadette - Queens, NY
Great Service Great Person
Robert - North Brunswick Township, NJ
In all me years have never met someone that’s cares so much about the service and experience he brings to your home If more were like Jason what a much more wonderful world we be living in
KitchenAid Stove
Dan - Lincoln Park, NJ
Genevieve
Mrs Morales - Toms River, NJ
Service was great . Repairs were done in a shorter period of time than we were told it would take .
Great service!
Andrew - Aberdeen Township, NJ
Fast responsive and adept
Len
Leonard - Fairview, NJ
Professional and polite. Was great.
v gr8 serv
Robert - Vernon Township, NJ
Great Service!
Felicia - Ramsey, NJ
Very pleased with the service I received from Tim of Dan Marc Appliance. He was on time, professional, neat and fixed the problem. Thanks very much!
Service Good - Price Crazy High
Jared - Brooklyn, NY
The service was good, completed my repair quickly. The price however for the amount of work and the 20 mins the technician was at my home was absurd
Great customer service
Aurea - Queens, NY
I was very pleased with the service provided by your technician, his knowledge, and professionalism.
Great Service
Raquel - Union, NJ
Jesse is a great technician, with a friendly personality.
Susana
Susana - Queens, NY
Great prompt service. Kept informed. Courteous.
Awesome!!!! Thank you.
Sharon - West Milford, NJ
Everything went well. The service men were excellent! Kind, polite, and very professional. I also want to say that when I called DanMarc everyone, again was polite, respectful and very professional. It was pleasure.
Professional service!
Travis - Atlantic Highlands, NJ
Eric was great. Quick, clean, and best of all, my dishwasher now works!
very nice service person
Alexandria - Hillsborough Township, NJ
service person came on time, called on time, also fixed problem and showed me a couple things---good repairman Unfortunately today something else happened must call whirlpool again
Excellent service
Mildred - Jackson Township, NJ
Vincent was on time, professional, and knew what to do. His customer service was excellent. He replaced defective parts and the fridge seems to be working as it should.
Great service
Daisy - Brooklyn, NY
The technician know his job
Chris was great!
Ron - Ocean Township, NJ
See iceman
Linda - Monroe Township, NJ
I was finally so thrilled to get Brian. I had two prior servicemen who did absolutely nothing regarding my problem. Brian came, listened and actually had a different approach and one day later I actually believe that our two problems have been solved. Brian, you rock !!
Carole
Herman - Warren, NJ
There are no amounts of payment for service on my receipt. Please send a receipt showing payment of $114.99 and $65.99 for the the appointment.
Warranty service
Bill/barbara Fox - Bloomfield, NJ
Pleased with serviceman but concerned appliances are only 6 months old. Both oven & refrigerator were serviced same day which was appreciated. Both servicemen were very attentive & answered all questions.
Professional Service
Richard - Dover, NJ
The technician arrived promptly and quickly fixed the problem. He was very pleasant.
Gary
Gary - Pompton Lakes, NJ
Warranty service
Bill/barbara Fox - Bloomfield, NJ
Pleased with repairman but concerned that the appliance is only 6 months old & needed service. Service was required for oven & refrigerator. Thankful that service was performed on same day.
Wonderful
Donna - Denville, NJ
Such a great team. Thank you
Great service
Susan - Monmouth Beach, NJ
Service was great but person who made the appointment from whirlpool was less than adequate. It took her 35 minutes to make the appointment and told me the time of service was 5:15. Luckily your company called w a message for arrival of 1-4. Happy to get service come so quickly the very next day after calling. Thx Dennis was great
Great experience
Donna - Denville, NJ
Your team was professional, courteous and made sure the repair was complete.
Fridge fix
Linda - White Plains, NY
Appointment time was just as promised. Knowledgeable, friendly technician. Worked efficiently and neatly
great service in a very timely manner
Kathy - Morristown, NJ
Technician was great!
quoted a price that way way too high . wrong on his diagnosis
Paul - River Vale, NJ
we had another technician come and fix it.....
Mike
Michael - Kinnelon, NJ
Great Service
John - Brooklyn, NY
A
Adele - Queens, NY
Professional and excellent result
Great service
Elizabeth - Hoboken, NJ
The technician was on time, thorough and professional
Great Service
Anne - South Amboy, NJ
Was a warranty service issue, no problems were found and there was no charge. Service Tech was very knowledgeable and very thorough.
customer service
Maryjo - Bloomfield, NJ
Felipe T was an excellent . He explane very clear on how to operate the dish washer control panel!
great,friendly,fast service
Dennis Berube - Brick Township, NJ
The tech worker Tyler was very efficient and courteous. He really knew how to detect the problem and correct it after ordering the part. A real pleasurable experience!
Great service. Knowledge person.
Sulan - New York, NY
Long Wait
Michael - Woodbridge Township, NJ
I expected to get my machine fixed sooner than a week which really caused a huge inconvenience. The machine was expensive to fix considering it's only around 3 years old.
Mark
Mark - Belmar, NJ
Great Service
Joyce - Fair Lawn, NJ
The technician was very friendly and knowledgeable. He told me exactly what I had to do to remedy the odor emitting from my washer and took the time to show me a picture of the product I needed to purchase. He was correct in his assessment because the problem has been eliminated.
Milena
Milena - Queens, NY
The service guy was very polite, courteous, and professional. Changed the gaskets and provided insights on the next 24 hours to ensure that we would get a proper seal. Very good service!
Very Polite
Frederick - Queens, NY
The problem was not fixed.
Excellent service
Mike - Flemington, NJ
Jason took the time to help straighten out and correct the problem with my refrigerator. He knew right away what to do when a previous tech said that it wasn’t fixable. Definitely a good experience!
Freezer service x 2
Nelle Jennings - Glen Ridge, NJ
Jesse did a great job diagnosing the problem in each of our fridges and making the needed repairs courteously and with a great customer relations approach. He also explained the pro lens and the solutions he implemented. In the future would be happy to work with Jesse in preference to other techs.
Thomas
Thomas - Oakland, NJ
Good service
Great service!
Milo - Mendham, NJ
Quick, efficient and easy!
Maryella - Plainfield, NJ
The technician was terrific. He immediately knew what the issue was. I was under warranty....so there was no cost. thank you!!
Service was excellent and repairman was professional
Doris - Hawthorne, NY
I would recommend Dan Marc to anyone who needs repairs.
Dino
Dino - Edgewater, NJ
Excellent Service
Matthew - New Rochelle, NY
The gentleman who came to service my dryer was very helpful and professional.
Great service
Sylvia - Little Falls, NJ
Great service
What service should be: Ontime, Friendly, Focused
Stephan - Roxbury Township, NJ
Dryer
Mark - Hazlet, NJ
Professional and courtious employees.. highly recommend
Review
Nevena - Queens, NY
Grace
Grace - Robbinsville Township, NJ
I wish the microwave could have been fixed by Dan instead of wasting another day. So I had Home Depot come and remove it to get my money back. Terrible installation had 4 men at my house 2 different times. Dad came from Kitchen Aid and old me the microwave wasn’t installed correctly. I wish Dad could have fixed the problem. Instead I had it returned. So disappointed!!!
great response
Dan - Edison, NJ
Robin
Robin - River Edge, NJ
Great
Darlene - Norwood, NJ
Great service and efficiency
Jennifer - Ocean Township, NJ
Would recommend to anyone needing service
Good Service
Vincent - Staten Island, NY
Good service, techs are great , Company should stock trucks with parts . 3 visits to fix ! Overall satisfied ****
Larry
Larry - Old Tappan, NJ
Cutern
Rochelle - Union, NJ
Felipe was excellent. He was very professional and gracious. He fixed the problem and left the stove area clean.his work and respectful attitude was excellent.
Pleasant efficient repairman
Joyce - East Meadow, NY
Quick and great service
Maria - Allendale, NJ
Great service
Ann - North Brunswick Township, NJ
Excellent
Waste of time and money
Hong - Queens, NY
It was not worthy
Great service! And helped us find what was wrong
Susan - Manchester Township, NJ
On time professional yet friendly. Was knowledgeable
Great Service
Yvette - Jackson Township, NJ
Very good experience. Would recommend
Great, friendly service
Chuck - Wyckoff, NJ
Our technician was punctual, identified the issue quickly and was very personable.
Speed
Fernando Building manager - Hawthorne, NJ
The process for the following up need to be more informative.
Great and efficient
Chris/rosanna - Wyckoff, NJ
He was so kind and so fast !
Audrey
Audrey - South Brunswick Township, NJ
Great service and very pleasant service man.
dryer svc
Fernando - Elizabeth, NJ
Eric was fantastic! Thanks so much!
Ashley - Little Silver, NJ
Excellent
Cindy - Mount Olive Township, NJ
I especially appreciated the explanation of how things work..... understanding the ice maker function is valuable
Kathryn
Kathryn - Bernards, NJ
Great technician. Extremely nice, efficient.
Awesome Service
Joe - Upper Freehold, NJ
Matt was extremely professional and knowledgable. He fixed our fridge and we're super happy with everything. We highly recommend him.
Disappointing
LL - Passaic, NJ
The tech was friendly and tried his best. When he left the dishwasher wasn’t working the same as before he was here. I called for them to come back and I have to wait 2 days and was given a very inconvytime. They can’t accommodate requests
Tim
Tom - Mahwah, NJ
awesome
Stratford - Old Bridge Township, NJ
Did the job.
Charles - Manchester Township, NJ
Bailed out the business where we bought the appliance. Very efficient and convenient. Nice person.
Great service
Tom - Flemington, NJ
My technician was the best
Excellent service. Gentleman professional courteous kind. Would certainly call again if I have problem
Celia - New York, NY
Oven burning everything
Betty - New York, NY
Efficient, nailed problem, fixed it
Thank you.
Aaron - Brooklyn, NY
Very professional, knowledgeable and courteous service technician.
Great Service
Karen - Bayonne, NJ
Rep (Keyel) was friendly, professional, and efficient.
Great service, honest opinion
Jaclyn - Scarsdale, NY
Great service, honest opinion
Knowledgeable service
Gregory - Tobyhanna, PA
Jose was on time for both visits. He understood the problem, and was very competent in diagnosing the solution. Installing the required parts was done quickly. Jose was friendly, and explained each step he was performing. I am very satisfied.
Everything was good.
Guo - Red Bank, NJ
It was great!
Great Service
Angel - The Bronx, NY
Good service
Gary - Fanwood, NJ
Michele
Michele - Fair Haven, NJ
Excellent service technician, very professional, prompt So glad my warranty company sent you!!!!! Thanks
My Experience
William - The Bronx, NY
The Tech. was very good, Wish I could say the same of your phone staff.
Hillsboroughmom
Sue - Hillsborough Township, NJ
Great Service
Maria - Florham Park, NJ
Great Service
Patrick - Staten Island, NY
The service man was quick and thorough. Solved the problem, and gave me a clear explanation of how it happened.
Great Service
Arlene - Brooklyn, NY
The technician quickly diagnosed the problem and had the immediate solution
Great service
Justine - Howell Township, NJ
Great Service
David - Long Branch, NJ
Great Service
Great Service
David - Long Branch, NJ
Great Service
Good service
Deepti - Westfield, NJ
Awesome repair visit
Alicia - Queens, NY
Derrell was so into his job. He taught me so much about my machine. He is really terrific
Easy, competent and effective dishwasher repair
EP - New York, NY
Awesome
Maureen - Tinton Falls, NJ
Well versed, top notch, very professional thanks so much
Roberto is a good repair person.
Richard - Cranford, NJ
Our only problem was the delay in waiting for the part to come in.
Smart repair person
Robert - Madison, NJ
Been dealing with Danmarc for years. Always professional and I feel a great value compared to others I have spoken to.
Great service
Erik - Eatontown, NJ
The technician that came to my home to replace to major parts of my dishwasher was timely, polite, respectful, personable, thorough and efficient. The dishwasher is working better than it did the first day it was installed.
Terrific Service Person
Hope - Fair Lawn, NJ
Sam was friendly, informative and took his time to do the best job he could.
Efrain R.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Ice bin stuck was able to get out and found ice jam at head of bin and it seem it was in bin long time causing to stick to gether unit is making ice .and dispensing ok.
Lewis G.
MICROWAVE WHIRLPOOL WML75011HZ6 Microwave is working properly however display is not working at all please review parts for repair; ordrng 1 W11244090 (cntrl-elec) and 1 W11286014 (CONTROL -ELEC)
Vincent D.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Vd found unit leaking from water valve connection advised cust install issues. And to call installer or plumber and how it will need to be corrected
Lewis G.
REFRIGERATOR WHIRLPOOL ED5FHEXMS00 Water continually leaking from the icemaker in the water valve in refrigerator is left on stuck open position causing leakage please review parts for repair; ordrng 1 W10408179 (water vavle asm)
Lewis G.
MICRO OVEN JENN-AIR JMV9196CB2 Replaced transformer tested unit everything is repaired....
Lewis G.
REFRIGERATOR WHIRLPOOL KTRC22ELWH01 Customer education on how to replace the water filter for the unit installed new water filter unit is repaired
Darren S.
WASHER MAYTAG MVWC565FW1 Install parts .. check splutch assembly... ran diagnostics .. calibrate unit.. machine ok
Marc C.
WASHER WHIRLPOOL WFW85HEFC1 Tested unit found multiple codes communication error between use renovation control board pressure switch out arrange also to cc on return; ordrng 1 W10903217 (panel-cntl) and 1 W11201290 (CONTROL) and 1 WPW10367632 (noise filter) and 1 WPW10448876 (switch-wl)
Lewis G.
REFRIG/FREEZER KITCHEN AID KRFF707ESS01 Apartment number 6a. Replaced bottom and top left and right side shelf assemblies and also Evap motor assy..... unit is working perfectly everything is resolved and fixed....
Chris H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "CH - fc door not making contact with door switch. Unit needs new switch {W11445850}, spacer {WPW10221048}, spacer {WP2177331}; ordrng 1 W11445850 (SWITCH) and 1 WP2177331 (SPACER) and 1 WPW10221048 (SPACER)"
Gabino P.
MICROWAVE KITCHEN AID KMHS120ESS5 2 cct need to take down microwave Apt 816 Open door need SWITC ; ordrng 1 W11244490 (interlock)
Marc C.
DRYER MAYTAG MEDC200XW3 Tested unit replaced squeaking rear rollers tested unit OK; used 2 WPW10314173 (
Marc C.
LAUNDRY WHIRLPOOL WED92HEFC0 Tested unit found dryer vent pipe behind dryer 6 foot length kinked also dryer vent is clogged advise customer to have service clean vent properly unit working as designed error code for poor airflow
Vincent D.
LAUNDRY WHIRLPOOL WFW6620HC0 Vd found clamp off bellow reattached tested unit ran to specs
Stan F.
DISHWASHER KITCHENAID KUDD01DPPA0 Found rotor not washing .; ordrng 1 WP8194092 (rotor)
Gerry Q.
DISHWASHER WHIRLPOOL JDB9800CWS1 Unit leaking from diverter board. Need new pump assy; ordrng 1 W10630204 (Cup shelf) and 1 W11319349 (Wash pump)
Dennis B.
WASHER WHIRLPOOL WFW85HEFW1 Db installed parts tested unit unit ran to specs
Stan F.
M/W OTR KITCHEN AID KMHC319ESS3 Was helper on this call .
Adrian R.
RANGE - GAS WHIRLPOOL KGSS907XSP01 Check and found that the gas valve is defective. The tenant will get back in touch with us when ready.; ordrng 1 WP9763716 (GAS VALVE ) and 1 WPW10131825 (TEMPERATURE SENSOR )
Stan F.
MICROWAVE IKEA IBMS1455DS00 Found start button broken. Part use w11086664 and w11116990 customer had parts installed tested ok.
Adrian R.
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Refrigerator has a puncture on the bottom of the door due to a screw from the lower door hinge. The customer had both doors interchange which causes the screw to punched the coil inside the body of the refrigerator. This refrigerator needs to be replace.
Adrian R.
DISHWASHER WHIRLPOOL KUDS30IXSS8 "Check and found that sump pump motor is defective. Replace the sump pump motor assembly, leave working properly.; used 1 WPW10780877 (SUMP PUMP MOTOR ) from stock"
Clayton G.
WASHER WHIRLPOOL WTW4816FW2 Unit has out of alignment tub. Will replace inner tub.Spanned needed. DonÂ’t send cg. ; ordrng 1 W10554251 (spin basket) and 1 WP21366 (nut-spaner) and 1 WP389140 (drive block)
Arden D.
DISHWASHER WHIRLPOOL WDF518SAFM "AD. Checked unit, found no power supplied to unit. Found unit shares circuit with outlets. Reset outlet, unit tested ok."
Clayton G.
REFRIG WHIRLPOOL JF42NXFXDW01 Unit had freezer drain clog and has a bad Ice maker. WPW10277450 ice maker 164.61$ labor 135.00$standard labor 31_60 ; ordrng 1 WPW10277450 (icemaker)
Frank G.
WASHER WHIRLPOOL WFW92HEFW0 "Washer needs fill hoses, rotor and bolt****rotor bolt broke off in basket shaft to motor...will make an attempt on return to to heat up up shaft and use a speed out to pull it out...otherwise we will have to do a tub job on it2 COUNT ON RETURN ; ordrng 1 W11253212 (screw) and 1 WPW10544980 (rotor), used 1 8212545RP (5' FXF BAGGED SET (2)) from stock"
Trevor B.
N/A N/A KIRD861XSS2 TB- Unit needs replacement up down switch and button as well as fan switch. Parts discontinued.; ordrng 1 4360135 (FAN SWITCH (NLA)) and 1 4360209 (PUSH BUTTON (NLA)) and 1 WPW10323305 (SWITCH)
Clayton G.
WASHER WHIRLPOOL WTW5000DW1 Unit has bad trans. Customer will buy new.
Trevor B.
WASHER MAYTAG MHW6630HW0 TB- Found spin speed on normal cycle defaulted to no spin. Spin is not automatically coming on on normal cycle. Replacement control needed.; ordrng 1 W11322883 (CONTROL )
Trevor B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 TB- Wrong part ordered. Needs upper freezer drawer wheel. Also needs water filter housing cover.; ordrng 1 WP67006331 (COVER) and 1 WPW10474715 (GEAR RIGHT) and 1 WPW10474716 (GEAR LEFT)
Tyler S.
WASHER WHIRLPOOL WFW70HEBW1 "Unit needs a new door lock. Customer not happy we did not come with part when she told Whirlpool what the problem was over the phone. Quoted $344.05 total. Trip $124.95, Part $97.72, Labor $100.00, tax $21.38. Collected $133.23 by CC, owes $210.82 on return."
Frank G.
WASHER WHIRLPOOL WTW5000DW3 Ran multiple checks...unit checked out ok...1 error code for unbalanced load
Trevor B.
WASHER WHIRLPOOL WFW92HEFW0 TB- Installed new drain pump. Tests good.
Tyler S.
DRYER WHIRLPOOL WGD4850HW0 Door seal is all chewed up and allowing air to escape.; ordrng 1 W10906683 (DOOR SEAL) and 1 WPY055980 (ADHESIVE)
Trevor B.
REFRIGERATOR WHIRLPOOL WRS331SDHB00 TB- Installed new control and inverter. Tests good. Advised customer that unit should not be plugged into GFI circuit as per manufacturer recommendation.
Efrain R.
WASHER WHIRLPOOL MVW6230RHW0 No lock on drain and spin .on normal cycle no lock dr and after 5 mns tub does rotateion no stick; ordrng 1 W11394572 (LATCH)
Elmer A.
WASHER MAYTAG MHW8200FW0 Damaged hinge & bellow customer does not want to repair.
Elmer A.
WASHER WHIRLPOOL WFW5620HW0 Installed bellow checked operation ok.; used 1 W11314648 (BELLOW) from stock
Marc C.
DRYER MAYTAG MGDX655DW2 Install timer tested operation OK board not needed
Stan F.
DISHWASHER KITCHENAID KDTE304GPS1 Installed drain hose ok no leaks.
Stan F.
MICROWAVE WHIRLPOOL WMH53520CS-6 Installed interlock switches tested ok.
Clayton G.
DISHWASHER WHIRLPOOL WDF540PADM3 Unit needs control and latch. ; ordrng 1 W10906428 (cntrl-elec) and 1 WPW10653840 (door latch)
Clayton G.
MICROWAVE WHIRLPOOL WMH53521HZ2 YouÂ’re hooked in series with TV. He had blown fuse. House has no power to outlet. Advise customer they need an electrician; ordrng 2 W10138793 (fuse)s and 1 W10313274 (brkt-mount) and 1 W11182110 ( CONTROL )
Jesse F.
REFRIG/FREEZER WHIRLPOOL WRF540CWHB00 "Unit has sealed system complications. O&i parts. 3 count. On return, check pressures first to determine if compressor is inefficient or if thereÂ’s a leak...; ordrng 1 978025 (valve) and 1 W10507884 (compressor) and 1 W11256565 (EVAPORATOR )"
Roberto C.
WASHER WHIRLPOOL WTW5000DW0 Burn water pump 2 cc washer is full with water ; ordrng 1 WPW10581874 (pump-water)
Clayton G.
REFRIG/FREEZER WHIRLPOOL WRX986SIHZ01 Replace listed parts unit test OK. Customer had parts shipped to their home
Jesse F.
REFRIG/FREEZER KITCHEN AID KRFF507ESS01 Assist GS...
Kage M.
WASHER WHIRLPOOL WTW5000DW1 Checked and found agitators making a skipping noise installed cam unit agitator sounds very weak ; ordrng 1 W11116590 (cntrl-elec) and 1 W11395618 (CAPACITOR ) and 1 W11454734 (GEAR CASING )
Aris S.
OVEN WHIRLPOOL WFG320M0BS3 Install parts test it is working normal
Trevor B.
WALL OVEN KITCHEN AID KOST100ESS00 TB- Installed new thermal fuse. Unable to remove oven completely from wall space due to insufficient slack on electrical whip. Advised customer to have electrician disconnect wiring from junction box to make unit accessible for repair. Replacement t.o.d was left with customer. Customer will call back to reschedule once unit has been made accessible. ; O-emld tckt
Roberto C.
DRYER - GAS WHIRLPOOL MGDE400XW1 Tested and found vent clog using my venting kit shows red
Felipe T.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced defective user interface
Stoyan S.
RANGE - GAS WHIRLPOOL JGS8850CDS2 "Bad igniters broil/bake and surf igniters clicking all the time Order new parts ; ordrng 2 74007498 (igniter,oven)s and 1 74011652 (burner asy) and 2 8215559 (base- burn)s and 1 W10203534 (burnr-base) and 2 W10203537 (burnr-base)s"
Aris S.
DISHWASHER WHIRLPOOL MDB4949SHZ0 "Found a bad dispenser, install one test it is working normal ; used 1 W10861000 (DISPENSER) from stock"
Aris S.
DISHWASHER WHIRLPOOL KDTM384ESS1 "Replace a broken adjuster, test it is working properly ; used 1 WPW10546503 (ADJUSTER) from stock"
Aris S.
REFRIG/FREEZER JENN-AIR JS42PPDBDA Need parts; ordrng 1 W10199913 (pan-drip)
Marc M.
RANGE WHIRLPOOL MGR6600FZ0 Unit tested and checked explained to cx what repair would cost of repair which is not covered by warranty. Infestation of roaches which was previously documented on original app. Explained to cx and gave estimate for repair.W11162730 DSI $129.41 W11323275 ERC $298.70 WPW10299227 L Hinge $33.26WPW10299224 R Hinge $44.25
Felipe T.
DISHWASHER WHIRLPOOL WDT720PADM2 Tenant requested reschedule ; saved tckt
Marc M.
DISHWASHER WHIRLPOOL KDTM604KBS Unit tested and checked tightened inlet into cavity of dishwasher unit tested and checked again ok.
Ken K.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Not making ice... checked unit found door not touching the door switch, installed spacer, tested ok; used 1 WP2177331 (SPACER) from stock"
Ken K.
REFRIGERATOR KITCHENAID KRFC300ESS "Customer stated unit was not making noise now, rescheduled out one week, customer will monitor and advise. ; schdld next appmnt for 1/21 THU !"
Adrian R.
DISHWASHER WHIRLPOOL KUDP01DLBS6 Check and found that the dishwasher is filling with clean water on itÂ’s own without using. Needs a water inlet valve.; ordrng 1 WP8531669 (WATER INLET VALVE )
Aris S.
WASHER WHIRLPOOL WTW6120HC0 "Fixed a loose dispenser hoses, test it is working good, but if problem continues then need to send,hose w11094606 , hose w11174978, w11238377, assy dispenser w11423407."
Ken K.
REFRIGERATOR KITCHENAID KBFS25EWMS10 "Water leaking into the ice bin, checked unit found ice maker leaking water into the bin, ordered ice maker; ordrng 1 W10884390 (ICE MAKER)"
Aris S.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Ajusted, the freezer door was out of tracks, test it is working good"
Marc C.
WASHER WHIRLPOOL MVW7232HW0 Tested unit fill wash drain spin no leaks on machine sink next to washer machine drain is rotted out leaking on the floor when unit drains out advise customer to get plumber advise
Aris S.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Found a bad evap, fan, motor, install one, need 24 hours to adjusted ; used 1 WP2315539 (EVAP FAN) from stock"
Marc C.
REFRIGERATOR WHIRLPOOL WRF767SDHZ02 Tested unit dripping water from dispenser hose I pulled off hinge cap Reinserted hose into John guess fitting tested unit OK not dripping at time of service
Jesse F.
REFRIGERATOR WHIRLPOOL KTRC22EMSS01 Water filter housing leaking. O&i part...; ordrng 1 WP2225521 (housing)
Antonio C.
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Ran diagnostics and found no issues Advised customer to vacuum the condenser coil for better efficiency Unit operates as designed
Jesse F.
REFRIGERATOR JENN-AIR JS48NXFXDE01 "Replaced r/s, lower, freezer light module...; used 1 W11462342 (LED) from stock"
Jesse F.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Found short in heater harness. O&i parts. 2 count on return for defrosting...; ordrng 1 W10913629 (harns-wire) and 1 W11220371 (HEATER) and 1 WPW10384183 (thermistor)
Felipe T.
DISHWASHER MAYTAG MDB9959SKZ0 Replaced defective drain pump
Jesse F.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Pantry door and u.i. needed(see pictures on SD-Mobile), as well as dispenser parts. O&i parts. 2 count on return...; ordrng 1 W10815674 (dor-fip ss) and 1 W10822606 (motor) and 1 W11347434 (PLATE) and 1 WPW10347114 (shaft) and 1 WPW10677119 (cntrl-elec)"
Frank G.
WASHER WHIRLPOOL WTW5000DW0 Needs:Drive hub $28.45Washplate $116.04Gearcase $263.77Cam $$39.91Drive belt $24.98Parts $472.45Labor (2 count) $180.00Trip charge $124.95Sub total- $777.40Tax $51.50Est. Total $828.90
Ken K.
REFRIG/FREEZER WHIRLPOOL WRF757SDEM01 "Leaking water onto the floor, checked unit found defrost drain iced up, cleared same tested ok. Fixed water line with connector.; used 2 WP2198677 (CONNECTOR) from stock"
Jesse F.
REFRIG/FREEZER KITCHEN AID KRSF505ESS00 Replaced freezer door...
Jose R.
WASHER MAYTAG MHW8630HC1 347-849-5385 wifeFaulty dispenser...; ordrng 1 W11316271 (motor-pump) and 1 W11316372 (dispenser)
Jose R.
REFRIGERATOR KITCHENAID KRMF706ESS01 Sealed system issue..need to return with nitrogen tank to pressurize system and determine leak..; ordrng 1 876764 (valve) and 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)
Jose R.
RANGE AMANA AGG222VDW4 Adjusted low flame ???? on surface burners ..tested ok
Jose R.
N/A N/A MVWX700XL2 Customer stated that unit restart the cycle after it completed the wash..; ordrng 1 W10480132 (cntrl-elec)
Stan F.
DISHWASHER JENN-AIR JDTSS244GP0 Installed control board tested ok.
Frank G.
WASHER WHIRLPOOL MVWB765FC3 Floor is way off level...leveled machine properly...Unit checked out ok...2 error codes stored in computer 1. Overloaded2. Oversudsing Advised customer on both...Ran diagnostics and recalibrated control
Jose R.
REFRIGERATOR JENN-AIR JF42NXFXDE02 Found both led light module in RC ..; ordrng 2 W11462342 (LIGHT MODULE)s
Jose R.
DRYER WHIRLPOOL WED5620HW1 Dryer tested ok.. vent issues..no safety issue..Advised to have vent installation corrected so vents outside the home..
Jose R.
DRYER AMANA NED4655EW1 "Replaced faulty motor drive,,tested unit ok; used 1 279827 (motor) from stock"
Aris S.
REFRIGERATOR WHIRLPOOL GI5SVAXVL01 Need parts; ordrng 1 W10882877 (cntrl-elec) and 1 WPW10310240 (cntrl-elec)
Jose R.
REFRIGERATOR WHIRLPOOL WRF532SMHZ01 Replaced frame and support..ok
Jose R.
REFRIGERATOR WHIRLPOOL WRT318FZDW06 Replaced roller cab and add shim..to level door and close air gap..ok
Jose R.
REFRIG/FREEZER WHIRLPOOL WRS555SIHZ00 Replaced faultyTy icemaker ..ok
Stoyan S.
DISHWASHER WHIRLPOOL WDT750SAHZ Replace defective control Test unit works as designed ; used 1 W11305297 (CONTROL) from stock
Aris S.
DRYER WHIRLPOOL WGD49STBW2 Install parts test it is working properly
Darren S.
DISHWASHER WHIRLPOOL MDB8969SDM0 Cust say door hard to open ... customer instruct to remove steel wool from door links ... customer say runs entire night and too much suds in unit .. ran diagnostics .. no error codes... spoke to Bruce @ techline...SR# 7729756924 .... customer instruct
Darren S.
DRYER - GAS WHIRLPOOL WGD85HEFC1 Install parts.. clean blower wheel.. machine ok
Ken K.
REFRIG/FREEZER JENN-AIR JF36NXFXDE01 Replaced both KED on the ceiling in the RC ; used 2 W11462342 (LED) from stock
Antonio C.
REFRIG/FREEZER WHIRLPOOL KSSO48QMB02 Installed main control board onlyTested ok
Moses D.
DISHWASHER KITCHEN-AID KDTE254ESS3 Cleaned drain pump and replaced pivot. Tested ok ; used 1 WPW10082853 (PIVOT) from stock
Roberto C.
WASHER WHIRLPOOL WTW7300DW0 Needs washplate paid in full ; ordrng 1 W10752283 (washplate)
Arden D.
DRYER WHIRLPOOL WGD8000BW0 "AD. Checked unit, found faulty lint housing, belt, rollers and pully. Ordering parts. ; ordrng 1 W11129408 (LINT HOUSING ) and 1 WP8547157 (BELT ) and 4 WPW10314173 (ROLLERS )s and 1 WPW10547292 (PULLY )"
Ken K.
REFRIG/FREEZER AMANA ART308FFDW07 Making noise.... checked unit found noise coming from the ; used 1 4318168 (SEALER) from stock
Antonio C.
DISHWASHER WHIRLPOOL WDF520PADM7 Found dispenser broken; ordrng 1 WPW10671905 (deterg disp asm)
Antonio C.
WASHER MAYTAG MVWX655DW1 Found unbalanced load Recalibrated unit.Tested ok
Antonio C.
DISHWASER WHIRLPOOL JDB3600AWP5 Found control panel not responding No voltage from main boardVent not working; ordrng 1 WP8269259 (gasket) and 1 WP8533965 (screw) and 1 WP8572611 (vent) and 1 WPW10077877 (deflector) and 1 WPW10275464 (panel-cntl) and 1 WPW10285178 (cntrl-elec) and 1 WPW10348409 (screw)
Ken K.
REFRIGERATOR KITCHEN-AID KBSD602ESS00 "Not making ice... checked unit defective ice maker and Optics replaced both; used 1 4317943 (ICEMAKER), and 1 w10757851 (CONTROL) from stock"
Arden D.
WASHER/DRYER WHIRLPOOL NTW4516FW1 AD. Replaced defective valve. Unit tested ok.
Antonio C.
N/A N/A WGD6400SW2 Replaced idler pulley Tested ok ; used 1 8547174V (IDLER PULLEY) from stock
Antonio C.
DISHWASHER WHIRLPOOL KUDS35FXSS5 Installed pump and motor Tested ok
Antonio C.
WASHER WHIRLPOOL WET4027EW0 Checked and found customer trying to wash an oversized blanketExplained to customer that water proof items tend to float and that they wont get wet properly Unit operates as designed
Arden D.
DRYER WHIRLPOOL MGDB765FW0 AD. Replaced defective catch and strike. Unit tested ok.
Arden D.
WASHER WHIRLPOOL MVWC565FW2 "AD. Checked unit, found water supply hoses in wrong position on inlet valve. Reversed correctly, recalibrated and ran diagnostics. Unit tested ok."
Arden D.
WASHER WHIRLPOOL WTW4855HW1 "AD. Checked unit, found loose agitator. Reinserted agitator and tightened screw securing agitator in place. Recalibrated and ran diagnostics. Unit tested ok."
Moses D.
RANGE WHIRLPOOL WFG320M0BS3 Replaced inner door glass. Tested ok. Documented with safety SR 7729648149.
Ken K.
REFRIG/FREEZER KITCHEN AID KSCS25INSS00 Replaced water valve
Clayton G.
DISHWASHER KITCHEN AID KUIC15NRXS1 Unit is at the shop for repair by freestanding icemaker sealed system expert. Part should be left at shop. Unit is not in Augusta New Jersey it is in the Dam Marc warehouse; saved tckt
Ken K.
REFRIGERATOR WHIRLPOOL WRQA59CNKZ "Not making ice, checked unit found problem with the water line"
Ken K.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Replaced defective board due to unit not running, no display; used 1 WPW10503278 (JAZZ BOARD) from stock"
Chris H.
DRYER WHIRLPOOL WED4815EW1 "CH - unit needs new cutoff {W10900067}, timer {WPW10185982}; ordrng 1 W10900067 (CUTOFF) and 1 WPW10185982 (TIMER)"
Kenny G.
WASHER WHIRLPOOL MVWX655DW1 Found unit has worn shocks will order and replace ; ordrng 1 W10748956 (Shocks (set of 4 ))
Paul D.
DISHWASHER KITCHEN AID KDTE204EPA1 Installed new dispenser. Checks ok
Paul D.
RANGE JENN-AIR JDS1750ES0 Installed new bake element. Checks ok
Jose R.
N/A N/A WFW8300SW03 "Found faulty tub bearing..3cc and two men on return; ordrng 1 280251 (tub,outer) and 1 WPW10165321 (basket)"
Paul D.
DRYER WHIRLPOOL WGD80HEBW0 Installed new hinge. Checks ok
Vincent D.
WASHER MAYTAG MHW5630HW1 Vd tested unit found no issues at this time unit running to specs
Trevor B.
RANGE JENN-AIR JGRP548HL00 TB- Installed new broil burner assy. Tests good.
Jesse F.
REFRIG/FREEZER JENN-AIR JF42NXFXDE02 "Replaced r/s freezer light module, as well as upper left side f.f. light module...; used 2 W11462342 (LED) from stock"
Stan F.
M/W OTR WHIRLPOOL WMH31017HW2 Install all parts order tested ok.
Stoyan S.
DISHWASHER JENN-AIR JDTSS246GL0 Unable to verify customer complaints Unit works as designed
Gabino P.
DRYER WHIRLPOOL MGDC400BW2 2 cat need motor customer must take dryer out ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel) and 2 WPW10314173 (cables)s
Dennis B.
MICROWAVE WHIRLPOOL MMV4207JZ0 Db installed parts tested unit unit ran to specs
Vincent D.
DISHWASHER MAYTAG MDB9959SKZ0 Vd found item in drain pump cleared tested unit ran to specs
Arden D.
WASHER WHIRLPOOL WFW3090JWO "AD. Checked unit, found faulty control. Ordering part. ; ordrng 1 W11334214 (CONTROL )"
Arden D.
WASHER WHIRLPOOL WFW3090JW0 "AD. Checked unit, found faulty controls. Ordering parts. ; ordrng 1 W11334214 (CONTROL ) and 1 W11367297 (CONTROL BOARD )"
Felipe T.
DISHWASHER WHIRLPOOL KDTE204EWH1 Cleared drain hose clog
Kenny G.
WASHER WHIRLPOOL MHW6630HC0 SR# 7729756287 Called tech support. Explained we do not find any issues with the operation of the unit there are no codes stored in the control board and every time we run a service test the unit pass the service test with flying colors so according to Whirlpool there is no further action we can do its probably a loading issue with the customer and they are going to document that.
Elmer A.
DRYER WHIRLPOOL WGD97HEXL4 Damaged hinge & caps customer does not want to repair.
George T.
WASHER MAYTAG MVWX655DW1 Gave customer an estimate for a gear case replacement.Did not decide right now.
Moses D.
RANGE KITCHEN AID KSDB900ESS4 Adjusted simmer orifice. Tested ok
Eric P.
WALL OVEN JENN-AIR JJW3830DP "Ep-contacted office, entered for wrong date"
Trevor B.
REFRIGERATOR KITCHENAID KBLC36FMS02 "TB- TB / FC ran call, found faulty evaporator fan motor. Faulty fan motor has possibly damaged new control. Reordering control and replacement evaporator fan assy. ; ordrng 1 W10822580 (FAN) and 1 W10823805 (CONTROL) and 1 WP2169142 (BLADE), used 1 WPW10384183 (THERMISTOR ) from stock"
Trevor B.
RANGE JENN AIR n/a "TB- Customer states that last tech out (JX) was working on built in microwave and shut power off to range from circuit breaker box. After flipping breaker for range back on, control became non-responsive. Display control on range is stuck on loading screen and is non-responsive. Dispatch came through without any type of authorization covering repair. Customer states she spoke with Susan R. at office and was told that tech would come out to diagnose without charge. No notes provided by office on call. Unit needs replacement control (WPW10464535). Gave customer full c.o.d estimate and advised customer to contact Jenn-Air for authorization to be sent to office covering repair. Office will need to rectify issue before ordering replacement part. Customer was emailed with pertinent information and note was left with office.; O-emld tckt"
Vincent D.
WASHER MAYTAG MHW6630HW1 Vd unit needs drain pump (W11458345) ; ordrng 1 W11458345 (DRAIN PUMP )
Trevor B.
RANGE WHIRLPOOL WFC310S0EB3 "TB- As per last visit, unit needs replacement control. Advised customer that part has been ordered and office will contact to reschedule.; ordrng 1 W11122531 (CONTROL )"
Tim S.
DISHWASHER WHIRLPOOL KDFE104DSS3 Dead motor ; ordrng 1 WPW10605057 (pump&motor)
Efrain R.
DRYER WHIRLPOOL WGD4815EW2 "Replace tmr tested and waited to c tmr advance and it stop restart and once let go start sw no run ordering motor and start sw also blower 2 cc; ordrng 1 279827 (MOTOR) and 1 WP694089 (BLOWER) and 1 WPW10117655 (SW), states that autho needed"
Roberto C.
WASHER WHIRLPOOL WFW95HEDW0 Need rotors 2cc needs to pull washer out customer must remove sliding door to get access to the washer machine ; ordrng 1 WPW10544980 (rotor)
Stoyan S.
OVEN KITCHENAID KEBS208SSS04 Gasket door ripped off Order new ; ordrng 2 WP8304493 (gaskt-door)s
Kage M.
WASHER MAYTAG MVWP475EW0 Checked and found unit making a loud noise during spin cycle gear casing and spin basket needed; ordrng 1 W10521298 (spin basket) and 1 W10721967 (drive pulley) and 1 W11454372 (GEAR CASING )
Kage M.
DISHWASHER WHIRLPOOL WDT780SAEM2 Checked and found unit not draining because upper rack clips fell off and got stuck in drain pump removed clubs clubs no good because they melted ; ordrng 2 WPW10508950 (stop)s
Damion M.
REFRIGERATOR WHIRLPOOL WRF560SEYM04 Check refrigerator and found unit making lots of ice broken ice maker and door gaskets rips ...need parts pls order thank you...; ordrng 1 4317943 (icemaker only) and 1 W10836785 (gasket-fip) and 1 WPW10460580 (gasket-fip)
Kage M.
REFRIGERATOR WHIRLPOOL WRT112CZJW00 Checked and found refrigerator door gasket not sealing properly door locks misaligned tried adjusting a couple of times on able to get refrigerator door to seal properly unit might have defective door; ordrng 1 W11217747 (HIGEN) and 1 W11374238 (REFRIG DOOR WHT)
Mike D.
DISHWASHER WHIRLPOOL KDTE104ESS1 Check found wash motor defective will order ; ordrng 1 WPW10605057 (Motor)
Vincent D.
DRYER WHIRLPOOL WGD92HEFW0 Vd unit needs motor (W11086656) control (W10875487) fan (WPW10211915) ; ordrng 1 W10875487 (cntrl-elec) and 1 W11086656 (motor-drve) and 1 WPW10211915 (blower wheel)
Wayne D.
REFRIGERATOR KITCHENAID KRFF302ESS01 Leaking from filter housing/order new filter housing and valve/ install housing first; ordrng 1 W11346623 and 1 WPW10420083
Paul T.
OVEN WHIRLPOOL KSGB900ESS2 "Checked unit, console is not responding properly and has error, also fan motor has no code but is noisy, will order; ordrng 1 W10913685 (CONSOLE) and 1 W11107275 (FAN)"
Paul T.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Unit was purchased from costco and has extended year, found motor not running, also screen is warped and not clipping into sump, will order.; ordrng 1 W10872845 (FLTER) and 1 W11087376 (SUMP AND MOTOR) and 1 WPW10463906 (SCREEN)"
Kenny G.
DRYER WHIRLPOOL WHD560CHW0 Found condenser fan is not working. Causing issues. Will order; ordrng 1 W11175941 (Compressor fan) and 1 W10467289 (Thermosat)
Omar S.
DRYER WHIRLPOOL WED9150WW1 02#Found bad pulley and belt need extra time 2CC paid full balance $358.10#3550483688; ordrng 1 661570V (belt) and 1 W10837240 (bracket)
Enerve B.
DISHWASHER WHIRLPOOL WDT7750SAHZ0 "Checked out the dishwasher,founded the failure of the part listed below.; ordrng 1 W11087376 (PUMP MOTOR)"
Marc C.
LAUNDRY WHIRLPOOL MEDB855DC4 "Tested unit found motor overheats and turns off cools down and comes back on also relay sticks on main control; ordrng 1 279640 (pulley,idler) and 1 W11158453 (BOARD) and 1 W11162091 (BELT) and 1 W11448775 (MOTOR) and 1 WP697772 (wheel)"
Kenny G.
WASHER WHIRLPOOL WFC7500VW2 Installed board only to find out board would not light up correctly or work. Called tech support verified part number and part number is correct. Tech support advised call trade team have office order part directly from whirlpool instead of marcone ; ordrng 1 WPW10192966 (Control assy)
Kenny G.
DRYER WHIRLPOOL WGD88HEAW0 Found filter housing has broken clips that go inside. Will order. ; ordrng 1 W10219012 (Housing filter)
George T.
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Air diffuser getting stuck in open position also making abnormal sound while opening and closing needs to be replaced.; ordrng 1 W11317276 (DIFFUSER)
Moses D.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Made checks found faulty UI. Ordering part ; ordrng 1 W11368911 (UI HOUSING )
Omar S.
DRYER WHIRLPOOL WHD862CHC1 02#Not starting found bad motor need 2man 2CC paid full balance $678.97#3550059675; ordrng 1 W10364994 (flywheel) and 1 W11209428 (MOTOR )
Darren S.
DISHWASHER WHIRLPOOL WDF760SADB3 As per customer .. doesnt clean dishes well ..ran diagnostics .. customer instruct ..Lh adjuster broken ...; ordrng 1 W10250162 (COVER) and 1 W10837306 (LH ADJUSTER) and 1 W11162099 (LH ADJUSTER)
Trevor B.
REFRIGERATOR WHIRLPOOL KRFF300ESS01 TB- Installed new right side ff door. New door has door handle holes drilled out in wrong spots (see picture). Needs door reordered.; ordrng 1 LW10721542 (DOOR)
Kenny G.
DISHWASHER WHIRLPOOL KDFE104DBL4 Found washer machine motor is not working will order. ; ordrng 1 W10605057 (Sump assy)
Trevor B.
REFRIGERATOR WHIRLPOOL ED5LHAXWQ00 TB- Found after market start device wired onto compressor. At time of service call unit had full frost pattern but compressor was not running. Compressor was hot to touch. Also found faulty thermostat. Needs replacement compressor and thermostat.; ordrng 1 W10233961 (COMPRESSOR ) and 1 WP2315562 (THERMOSTAT ) and 1 WPW10366605 (CONTROL )