Great service, Thanks!
Diane - East Brunswick, NJ
Service was great!
Rosaria - Brick, NJ
Tyler was very helpful and takes the time to answer all my questions. He even adds information.
Marlyn - New Rochelle, NY
Trevor did ma great job.
Oscar - Upper Freehold, NJ
Very helpful! Great service!
Deena - East Hanover, NJ
Elmer was very kind and helpful.
Frederick - Queens, NY
The problem was not fixed.
Ken worked hard to ensure the right part was found
John - Roxbury Township, NJ
Ladio - Union City, NJ
Thanks very much for repear very nice of you thanks .
Repair man was wonderful
Kristina - Fairfield, NJ
The repair man was friendly and so knowledgeable. He was a pleasure to have in our home. Arrived within the expected time frame and was done fast. We had a great experience. Thanks for getting the oven working for Easter!
Great diagnosis of problem & knowlege of parts needed
Susan - Fair Lawn, NJ
I'm very satisfied with Kitchenaid using your repair service..It was easy to set up original appointments and repeat visit to replace needed parts. Samuel was very knowlegeable and an asset to your company.He completed the repairs quickly & successfully.
Marguerite - Washington Township, NJ
My technician Ken was superb. I would definitely recommend Dan Marc appliance
Yu - Hoboken, NJ
Anna - Middletown, NJ
Repair Well Done
Mimi - Old Tappan, NJ
Courteous and professional.
Washing Machine Repair
Melissa - New York, NY
The person who delivered the service was very nice, prompt and finished the job quickly. However, there was a lot of confusion around the COI from the company. I sent the requirements as soon as the appt was scheduled, but they only replied with the worker's comp portion; It was missing the individual liability. The service person had something on him that was adequate, but no one told him he needed to provide this information before he was on his way. This meant that I had to make several phone calls, email back and forth, and stay home waiting longer.
Thanks for great service
Jacob - Queens, NY
Very satisfied with the service and advice.
William - Toms River, NJ
Very quick complete service
Sara - West Orange, NJ
Ilona - South Amboy, NJ
Krzysztof - Queens, NY
Ester - Queens, NY
He was very good and satisfactory he knows his job, I would recommend him any day Thank you.
Andrew - Newton, NJ
He listened. and fixed the problem
Great service, technicians are very professional!
Getine Taylor - Bloomfield, NJ
Great service, technicians are very professional!
Timely excellent service, though disappointed it’s not covered by my PC Richards warrantee.
Diane - Montclair, NJ
Lilian - Verona, NJ
Front light repair
Laura - Freehold, NJ
Dan was a pleasure to work with . He was friendly and polite. He called me immediately after I spoke with a HomeAdvisor representative and was ready to come within 45 minutes to do the job . His pricing was fair and work was well done. I would definitely use this company again !
Awesome service. Professional technician
Sara - New York, NY
John - Lacey Township, NJ
Minor problem - under warranty.
Katherine - Cranford, NJ
I was so happy to learn that it was something minor and was covered under my warranty.
Iris - Cliffside Park, NJ
Punctual, knowledgable, informative Very professional.
Thomas - Sea Girt, NJ
Fast, courteous servicd
Richard - Clinton Township, NJ
It was easy to schedule an appointment on lline, and the tech was at the house the next day. The repair was done quickly and competently
Yes - Middletown, NJ
Job done quickly, cleanly
Gerard - South Amboy, NJ
I made a call, the appointment was made and confirmed, the technician arrived on time and did a fine job.
Bennie - Middletown, NJ
On time courteous thorough and efficient
A job done well
Donn - Freehold, NJ
A great guy on your staff
Very knowledgeable and a gentleman!
AnnMarie - Yonkers, NY
Robin - Scotch Plains, NJ
Amazing service, highly recommend!
Michael - Haworth, NJ
We are thrilled with our experience. Thank you!!
Michelle - Upper Saddle River, NJ
Tim was extremely knowledgeable, professional, and helpful!
Sanguinetti - Sparta Township, NJ
Petrina - Bethpage, NY
Water hose leak was repaired. Had no idea or knowledge that the entire hose would not be replaced. Very polite serviceman
Barbara - Caldwell, NJ
Erik - Eatontown, NJ
Your company is very communicative and your service windows are much more handleable than most companies. Your service tech was very friendly, personable and knowledgeable. The only suggestion I would make, is that when you receive an order for a possible Functional Failure (as mine was), that your service tech is scheduled enough time to automatically run a Diagnostic on the appliance, not just turn on the machine and see that it is initially working. Especially, when the Washer Motor error code was flashing. The machine was failing about 45 min-1 hour in. No Diagnostic was run and I did have to have a tech return 2 days later. When I called to rescheduled I, clearly, requested they spend additional time (my request was honored) and a Diagnostic was run, at this visit. The result? It was found that two main components of the appliance were defunct.
Joseph - East Brunswick, NJ
Excellent service, Friendly and knowledgeable technician
Neggia - Fair Lawn, NJ
Service awesome technician knowledgeable & polite at 83 could use a small senior discount. God bless
Marion - Chester, NJ
Good work and great people
Pamela - Kinnelon, NJ
Tom - Ardsley, NY
Quick an easy
Dallas - Millstone, NJ
Karen - Harrison, NY
Jerel was very helpful by explaining details about the ice container. He explained why I should not let the ice build all the way to the top of the container. My only suggestion, do not show up at 7:30! Way too early!!!
great service very knowledgeable
Joseph and Darlene - Neptune City, NJ
Your service men are great . Your service for getting parts for broken washing machines stinks it is terrible. It is almost 2 months I have been waiting for washing machine to be repaired. I am in the middle of a blame game and it sucks. The answer to questions on bottom cannot be answered they are part of the unknown.
5 stars for Jose Rodriguez ONLY. HE WAS EXCELLENT
Sally - Stroudsburg, PA
My experience with Jose was perfect. My experience with the company was NOT. I gave the problem with the error code so they could order part & ignored me completely. Ignored my request for first appointment. Horrible company service. Jose was perfect so there is NO reflection on him whatsoever. I repeatedly requested to order part & was totally ignored by the company. Very disappointed with the company. Jose's service was excellent...
Whirlpool Washer Noise Problem
Arthur - Manalapan Township, NJ
Your timely schedule was excellent and the technician, Vincent Dressler, was professional in his service. The only issue that we have is not with him but with the policy he informed us of - that “noise” itself is not a reason for repair. I certainly understand that a noise can only be an indicator of a problem but the washing machine noise is exceptionally loud (easily over 90 Db) and also easily characterized as metal on metal such as bearing or drive-shaft issues. If this were an automotive issue it would not be considered just noise but a need for repair. We suggest that you forward this information to the supplier and vendor (in this case Lowe's for Whirlpool) for policy review. To wait for total failure just exacerbates customer lack of confidence in the supplier, the vendor, and the service contact purchased. Respectfully. Arthur
VERY GOOD SERVICE
Barbara - Ocean Township, NJ
All the work was done fast and accurate and the repair men were on time.
Suhail - Wayne, NJ
The serviceman Jerry was great
Arrived on schedule. Professional and courteous.
Carol - Bradley Beach, NJ
Arlene - Chatham, NJ
Fast prompt and professional
Adriane - Clark, NJ
Moses was very professional and just an gave amazing service.
Steve - Franklin Township, NJ
They worked with my 85 year old mother and everything went well!!
polite knowledgeable and very helpful with misc questions
Carolyn - New York, NY
all of the above
Patrica - Fairfield, NJ
The technician did a great job and was very professional - The only problem we ran into was trying to get the contract # verified and booking the repairs. Once that was finally done it was smooth sailing. All's well that end's well. Thank you.
Andrea - Hamilton Township, NJ
Aida - New York, NY
Adrian arrived on schedule and diagnosed the problem quickly.
Great service and knowledgeable
Peter - Monmouth Beach, NJ
Very good company to deal with,
Antoinette - White Plains, NY
I had 2 service men come in. The first one was here and explained what could be the issue. the next day the dryer still wasn't drying. A second technician came in and he was amazing. He explained that it was the sensor and how when some items are dry and hit them, the dryer thinks that everything is dry. He showed me other features, spent a lot of time explaining.
Justin - Sparta Township, NJ
Alan - Queens, NY
Good service. Though this is the second time same problem happened on my new range . Not the fault of the tech .he was good
Good customer service
James - Ocean Township, NJ
They came when they said they would and got the work done in a snap!
Jerry - Queens, NY
Lance - Queens, NY
Paul was very professional and knowledgeable
Bill - The Bronx, NY
Jerel sets the bar when it comes to excellent quality and service. Give that man a raise.
Jamie - Kinnelon, NJ
Dan Marc was easy to work with and the service technicians were on time and spent plenty of time explaining everything to me. I was well informed thanks to them. They trouble shooted before charging me for parts and services. They really cared and and valued their customers.
Excellent and friendly service
Josh - Larchmont, NY
Louis - Staten Island, NY
Great experience technician
Lazer - Jersey City, NJ
Nice guy came
Nothing was done
Clarissa - Woodcliff Lake, NJ
No work was done. The service man who came out spend 10min max saying he didn't have the part to fix the hood and just released the screws of our microwave/oven which is still hanging out of the wall. My husband and I came back early from our vacation for this and were severlly disappointed with what occured. There was so many phone calls about this appointment and nothing was done. We were told we will have to reschedule. This is dangerous that our microwave and oven are hanging out of the wall. This needs to be addressed and fixed ASAP. Please call 551-486-3065.
Whirl pool washer
Barbara - Freehold, NJ
"Poor service Be wary"
Amanda - Newton, NJ
Before we called for service we provided the make and model numbers for our wall oven. Also advised them that it was an electrical problem in advance. Repairman showed up said it was blown fuses, but he didn't have any in his van. They new the problem in advance, and had all the model information well in advance, to show up without fuses is irresponsible. So they show up a week later. I was in the house and the door bell never rang, but when my wife returned from the store, she found the repairman in our garage???? The cost to replace two fuses was almost equal buying a new oven.
Josh - Manalapan Township, NJ
Ketan - North Bergen, NJ
replaced the left hand side door of refrigerator as the ice was not coming out properly. Did a good job!!
Noa - Tenafly, NJ
Always a pleasure to work with. Everyone from staff on the phone to the actual tech is always kind, professional, & efficient.
Fixed my dishwasher quickly and neatly
Derek - Ridgewood, NJ
Andie - Freehold, NJ
Rudolph - The Bronx, NY
Tech was courteous and knowledgeable.
Danielle - Toms River, NJ
Amazing & Thorough Service!
Jessenia - New York, NY
Edwin was completely amazing. Very detailed and competent at his job. Made sure my husband understood every detail of what the problem was and the resolution needed to fix my issue. Even though my washing machine could not be saved, I appreciate the great service given to us.
Great service from Lewis G. Targeted the problem very quickly, fixed it and was VERY FRIENDLY, I appreciate that .
Cheryl - Little Falls, NJ
The visit felt like Lewis was an old friend.
ANTHONY - Manasquan, NJ
great service from a knowledgeable tech
Sharon - Warren, NJ
Very nice guy, excellent worker, knew what he was doing and done in a excellent way. Highly recommend him.
Elaine - Hamilton Township, NJ
Prompt, efficient, knowledgeable!
Good Service, took too long
Raj - Edison, NJ
It took too long to get the parts. We had no washer for more than 2 weeks. this is not good the technician Robert was professional, knowledgeable and good.
Walter - Woodland Park, NJ
Ajd - Jersey City, NJ
Excellent, prompt service
Jane - Millburn, NJ
Jesse arrived at exactly the appointment time (even a bit early), and called first. He was helpful, courteous and professional.
Very respectful tech
Anthony - Mahwah, NJ
Richard/ - Jackson Township, PA
Wonderful service- knowledgeable, informative and helpful to explain the washing machine issue
Ken - Hillsdale, NJ
Salvatrice - Queens, NY
Donna - Kearny, NJ
Mary - Elmwood Park, NJ
Elmer was considerate to call before he got to my house so that I could leave work to get home. Elmer knew immediately what the problem was, ordered the parts and fixed my washer in less than a week.
good Service, bad stove top!
Timothy - Belleville, NJ
Very Nice job and clean! thank you!
Elaine - Holmdel, NJ
The applicance specialitst that serviced my refrigerator was very nice, efficient and prompt
Julianne - Neptune City, NJ
Dana - Chatham, NJ
Karl was nice, patient, responsive and quick. He was the best part about the service.
Maria - Brielle, NJ
Great service,Punctual, knowledgeable of the appliance , professional technician .
Josh - Highland Park, NJ
Maria - Paramus, NJ
Very good experience
Ellen - Paramus, NJ
E - Montclair, NJ
MrTikas was to the point and polite
Victor - Queens, NY
He could not do anything to improve the problem of dishwasher not drying as it should be.
Eddy - New York, NY
Kim - East Orange, NJ
It was very good and I will give him a 10
Eva - Roseland, NJ
Gerry was absolutely terrific! He was careful, thoughtful, timely and very helpful. Also,a very nice gentleman.
Great Job, The Sreviceman knew his job. The Wheel was frozen, spent time doing it the right way
Diane - Matawan, NJ
Charles - Boonton, NJ
Technician was great and very informative.
Washer and dryer repair
Linda - Westfield, NJ
Top rate service. Knowledgeable repair person.
Patrick - Pompton Lakes, NJ
Hillel - Queens, NY
Dan - Ocean Township, NJ
Carmen - Totowa, NJ
Jennifer - North Plainfield, NJ
Great service and Carl was on time and did a wonderful job
Larry - New York, NY
Mor - Closter, NJ
Was very pleasant and nice
Rocco - New York, NY
Fine but annoyed with dishwasher manufacturer. All I had to do is hold the button until the light went out. The service from you was fine unlocked on two minutes
great service,nice guy
Michele - Cedar Grove, NJ
man was on time,fixed range.came next day after my call
Virginia - New Rochelle, NY
very helpful knowledgeable and courteous technician
Geralyn - Beach Haven, NJ
Very professional courteous and helpful
Great service men
Laura - Toms River, NJ
Informative, considerate, neat
Frank - Belmar, NJ
On time, efficient and professional
Philip - River Vale, NJ
Very professional, knowledgeable.
Excellent customer service!
Cesar - Queens, NY
They worked quickly and attended to my problem in a timely manner.
Robin - Scotch Plains, NJ
It was a positive experience, as the rep was competent in diagnosing problem. The remedy was quick and easy.
Post Warranty Repair....Good Service
Eric - Brick Township, NJ
We had a post warranty issue regarding our dishwasher. Service was timely and very competent.
Mike - Howell Township, NJ
Kathleen - Little Falls, NJ
Courteous, professional and informative about my appliance!
"Charney(use - Trenton, NJ
Great customer care
Daniel - Staten Island, NY
Keyel was very professional and was able to talk him through the entire issue
Awesome service tech.
Stephanie - Clifton, NJ
Tge tech Gerry was very knowledgeable & courtesy.. He was the best I have ever had to work on any appliance for me.. i am going to request him in the future if needed.
Great Customer Service
Debra - Brooklyn, NY
I would recommend them.
Virginia - Toms River, NJ
He was courteous and efficient at his job
Great job. Scheduling service is easy.
Court - Ardsley, NY
Keith - Manalapan Township, NJ
Vincent was great and very knowledgeable
Stephen - Brooklyn, NY
Raul - The Bronx, NY
SERVE OF MY DISH WASHER WAS EXCELLENT AS ALWAYS
Carmel - Berkeley Township, NJ
Mislead by Amanda factory service that total cost of visit and parts is $114.45
Lauro - Yonkers, NY
Martin - Queens, NY
Our serviceman was excellent. He was friendly, efficient and did a great job. It was a pleasure and he was very knowledgeable. Thank you!!
Ila - Monroe Township, NJ
Satisfied with service and timely ness .However Disappointed on high charges just for simple drain clog charged 90 dollars on top of busting 114 come to home person was only here for half and hours in and out.
Stuart - Clifton, NJ
Stan was able to diagnose and resolve the problem on site without having to order parts as originally thought. He was very pleasant and professional.
Bernudette - Linden, NJ
the company always calls and comes when they say they will and tries hard to fix the problem that i had
Sports Fan - Queens, NY
Anthony - Lacey Township, NJ
HE KNEW WHAT WAS THE PROBLEM AND HE FIXED THE PROBLEM...
Best appliance repair service ever!
Byklyn - Brooklyn, NY
Peter was the second person to look at my dryer. First guys said big problems, big price tag, order parts. Not peter! He looked at it, had the parts in his car and boom! It was fixed. 1/2 the price. And. It that wasn’t enough, he fixed the washer too! Both machines are working perfectly! That’s peter and dan-Marc!
John - Jackson Township, NJ
Justin - Brooklyn, NY
My washing machine is up and running I’m happy it’s working again
Eric - Rye, NY
Jennifer - New York, NY
Bilqis - The Bronx, NY
The repair tech was friendly, knowledgeable and efficient.
Way too expensive
Sarah - New York, NY
Dan Marc appliances
Bethanne - Green Brook Township, NJ
Very Professional and knowledgeable.
Adrienne - Bridgewater Township, NJ
Extremely satisfied with how Omar handled my repair. He should get an increase in pay.
A nice gentleman
Jill - Hartsdale, NY
He gave me bad news that my refrig died. But, was so nice and sympathetic.
Arlene - Colts Neck, NJ
Lorraine - Stafford Township, NJ
Vera - New York, NY
Very good service
nice & helpfull service man.
Joyce - Rye Brook, NY
Serviceman was very pleasant, accommodating to explain how to change the water filter. Service dept. gave me his name and phone number to confirm he was the correct person. Called a few time to confirm appt. and that he was on his way. Great!!
Silvia - Phillipsburg, NJ
Tyler is very professional
Stephen - Brick Township, NJ
Frank - Clifton, NJ
Shauna - Ocean Township, NJ
Came within the predicted time. Quick and thorough repair.
Was Not Fixed
Thomas - Aberdeen Township, NJ
Nice enough repair man and he gave good reason why the ice maker did not work. Unfortunately, the ice maker, in fact, was not repaired. It is still the same as before - broken.
Great technician as well as service.
Yvette - Wayne, NJ
great service and the gentleman who fixed the fridge was great
Thomas - Point Pleasant, NJ
Noel - Monroe Township, NJ
The repairman replaced the needed part quickly and was done in a few minutes.
Steven - Vernon Township, NJ
Excellent service! Frank was very nice!
Whirlpool Warranty service
Joann - Lodi, NJ
It took almost three weeks to resolve the problem.
Suzzette - The Bronx, NY
Great service tech was most informative
Service was excellent.He explained to me what was wrong and that it was fixed.
Thomas - Carlstadt, NJ
The serviceman was very professional. Every time he had to go in and out to go to his truck he would closed the door behind him. Not many would do that.
Marsha - Hamburg, NJ
Called for service Monday morning at front door first thing Tuesday morning
Mandy - Butler, NJ
Very nice guy. Prompt service and was very thorough.
Henry - Floral Park, NY
I asked the Dan Marc customer service phone rep to send back “Kenneth”, the Repair Tech, to correct the mis-installed lower spray arm on my KitchenAid dishwasher but was directed to “start all over again” with the Warranty Service company, “New Leaf”. Very irritating as I lost another week in the finalization of repairs. The system is broken. I could improve it dramatically. I am deeply disappointed.
Frank - Kinnelon, NJ
Great Service, Pleasant and very dependable
Linda - Garwood, NJ
stan is very knowledgeable of products
William - Newton, NJ
keep up the good work
Quick dishwasher repair
Juliana - Montclair, NJ
Prompt & professional service
Michelle - Midland Park, NJ
Great experience! They arrived promptly and fixed my Whirlpool front load washing machine!!! So relieved!
Ronald - Clifton, NJ
Emily - Wayne, NJ
Alfonso - Montague Township, NJ
Fast and efficient
Stewart - Brooklyn, NY
Cindy - Wanamassa, NJ
Chris was a tremendous help. He is extremely knowledgeable and gave us some excellent maintenance ideas for our new appliances.
Patricia - Caldwell, NJ
David - West Orange, NJ
Very knowledgeable, great communication
Excellent service, very accommodating
David - West Orange, NJ
On time, courteous , careful
he was respectful.
Telma - Queens, NY
Gerry - Point Pleasant, NJ
2nd time Tyler visited our house on two different issues (Refrigerator and Oven). He's a bit quiet but once engaged in conversation it is obvious he is very knowledgeable and professional. He worked neatly and quickly and helped us through issues with our House and Appliance Insurance. Would be fine to have him visit again (though it's not the kind of need you look forward to !)
Whirlpool dishwasher repair
Brian - Morristown, NJ
Marie - Mount Pocono, PA
We are happy with the service,Jose was professional and fixed the problem, we are very satisfied with his work!
William - Westfield, NJ
Great customer service
RAN GS 30 SC KITCHEN-AID KFGD500ESS04 "AD. Checked unit, packaging was interrupting door closer. Removed packages, unit ok."
REFRIG/FREEZER WHIRLPOOL JFC2087HRS Replaced end caps and cover
DISHWASHER MAYTAG MDB8959SFZ4 Tested unit found main board shorted out control panel; ordrng 1 W10906431 (cntrl-elec) and 1 W10910626 (panel-cntl)
REFRIG/FREEZER KITCHENAID KRFC300ESS01 "Made checks” unit functions normal at this time, instructed customer..."
REFRIG/FREEZER KITCHEN AID KRMF706ESS01 "Checks temperature in the freezer -3 degrees, unit functions normal at this time, instructed customer..."
LAUNDRY WHIRLPOOL WTW8500DC2 Db installed parts tested unit unit ran to specs
REFRIGERATOR WHIRLPOOL WRF560SEHV00 "Checked out the ref,founded the failure of improper temperature control and the water filter,blockages.Reseted the temperature control and customer education about the water filter to be replaced."
DISHWASHER WHIRLPOOL WDF130PAHW0 "Installed the parts listed below,tested ok."
REFRIGERATOR KITCHENAID KRMF706ESS01 "Parts failed on install. Called tech line SR#7727266365 confirmed door switches functioning properly, confirmed 120V output at control board. Advised to replace pantry door switches, if problem is not fixed after switches are replaced, unit has inaccessible broken wire and can not be repaired. Order (2) door switches W11291138. Extra time on return; ordrng 2 W11291138 (SWITCHES)s"
WASHER AMANA NTW4516FW2 "Replace the drain pump, leave working properly."
WASHER WHIRLPOOL WFW92HEFU0 Check and found that this washer is working perfectly fine. I ran a complete cycle and waited there and found nothing wrong with the washer.
RANGE WHIRLPOOL WFG320M0BS3 AD. Replaced defective control. Unit tested ok.
DRYER-ELECTRIC MAYTAG MHW6000XG2 "AD. Checked unit, found faulty controls. Customer undecided on repair. Collected $125.76 via ccd."
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "AD. Checked unit, found loose icemaker support screws. Tightened screws, unit tested ok."
WASHER WHIRLPOOL WFW94HEXW2 I call up tech line spoke Leon sr 7727266090.; ordrng 1 WPW10374126 (cntrl-elec)
WASHER MAYTAG MVWB765FC2 Check washer and found faulty clutch unit not going into the spin need parts pls order...; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch)
COOKTOP AMANA ACR2303MFW3 AD. Replaced defective harness. Unit tested ok.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Check refrigerator and found ref door alignment freezer door not seal I try repair but the foam coming after trying to remove gasket need door....pls order ; ordrng 1 LW10803965 (dor-fip)
RANGE WHIRLPOOL WGG745S0FS02 Check for gas leaks found to be gas valve is easy to turn if bump into it told customer to turn it to the right all the way it will lock in place no gas leaks.called safety sr#7727248772
WASHER MAYTAG MEDX655DW1 Installed push to start checked operation ok.
DRYER WHIRLPOOL WGD92HEFC0 "Blower blades filled with lint...cleaned blower, blower and lint filter housings"
WASHER WHIRLPOOL WFW5620HW0 UI would not wake up machine...had to put it into diagnostics in order to wake up machine...order UI and return...; ordrng 1 W11319991 (cntrl-elec)
WASHER WHIRLPOOL WTW8500DC5 Ran multiple tests...unit ran ok...also ran diagnostics and recalibrated control...
DISHWASHER WHIRLPOOL WDTA50SAHB0 Customer is very unhappy with the performance of the dishwasher unfortunately I checked the dishwasher and found it to be working as designed by the manufacture there’s no issues with the dishwasher operation wise customers just unhappy with the performance I explain there is nothing I can change on the dishwasher to change the way it works they will have to change the dishwasher with PC Richards if that’s what they want to do
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Found brokenlink assy and no springs repkace ok.also front panel damage needs panel.; ordrng 1 W11088097 (PANEL)
COOKTOP WHIRLPOOL RUBBED OUT Tested unit for surface burners are direct spark ignition center burner is a Glo bar igniter unit working fine working as designed no parts needed
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Refrigerator arm was down and the sound they were hearing was from the ice maker valve engaging lift and arm instructed customers to leave arm up until they have set up the water connection
DRYER WHIRLPOOL WGD9550WW2 Found pulley is making loud noise. Needs new pulley. Installed new pulley ; used 1 279640 (idler pulley) from stock
MICRO OVEN TOP WHIRLPOOL CMO WMH31017HS3 check and found that the bulb is broken; ordrng 1 8206232A (BULD) and 1 WPW10210878 (SOCKET)
REFRIG/FREEZER WHIRLPOOL JCD2389DES check and found that the water hose that goes to the dispenser was broken fix and the unit is working fine
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Replaced fresh food door
DISHWASHER WHIRLPOOL WDP370PAHB0 "Installed new parts on unit, all test and check ok."
REFRIGERATOR KITCHENAID KBFN402ESS02 "Source of noise was inlet valve trying to fill icemaker with water. Fridge has no water supply, turned off icemaker. No further issue."
REFRIG/FREEZER WHIRLPOOL WRV976FDEM00 Installed control boards
REFRIGERATGOR JEN AIR JSC24C8AEM02 Cleaned defrost drain
DISHWASHER JENN-AIR JDTSS244GP0 Ordered racks; ordrng 2 8562026 (clip)s and 1 W10194861 (dishrack TOP) and 2 W10194862 (tine-row)s and 4 W10195416V (dish rack wheel)s and 1 W10610895 (tine-row) and 1 W10610898 (handle) and 1 W10665650 (dishrack) and 1 W11110542 (handle) and 2 W11213333 (RETAINER )s and 1 W11238398 (CUP SHELF) and 1 W11259785 (TRACK) and 1 W11259786 (TRACK) and 2 WP8539102 (positioner)s and 2 WP8539102 (positioner)s and 2 WPW10056351 (tine-row)s and 4 WPW10082853 (pivot-tine)s and 1 WPW10175279 (retainer) and 2 WPW10195839 (dishrack adjuster)s and 2 WPW10195840 (positioner)s and 2 WPW10250160 (clip)s and 2 WPW10250162 (cover)s and 2 WPW10546503 (adjuster)s and 2 WPW10588164 (housing)s
ICEMAKER WHIRLPOOL KRSF505ESS01 Installed the control and fan scroll and defrosted all the ice from the evap unit working as designed
72' BM KITCHENAID KRFC302ESS00 "Found door gasket peeling left mullion not reaching top plate,adjusted left door installed new gasket heated and lube it instructed customer ; used 1 W10830046 (GASKET), 1 WP99003172 (), and 2 WPM0274057 (SHIMS) from stock"
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Found condensation buildup in freezer. Gaskets test good. Explained to cus door couldve been left open or basement got so cold the gaskets shrunk. Removed all ice and heat treated gaskets. Unit check ok
WASHER MAYTAG MVWB855DC3 "Found a bad water valve, install one test it is working normal ; used 1 W11165546 (VALVE) from stock"
RANGE KITCHENAID KSGG700ESS0 Needs dis module s code for part also needs mcr boardLeft estimate
DRYER MAYTAG MGD6630HC0 Checked and found an f3e3 error advise the customer to get vent clean to resolve issue
DISHWASHER KITCHENAID KDFE104HWH "AD. Checked unit, found obstruction inside drain pump. Cleared pump, unit tested ok."
M/W OTR JENN-AIR JMV8208CS6 Diagnosed dented door W11260399 (see photo). Order part. Customer is aware part can take up to 6 weeks to arrive.; ordrng 1 W11260399 (ORDER PARTS)
OVEN WHIRLPOOL KSEG700EBS3 Found faulty convection fan motor..; ordrng 1 W11414552 (CONVECTION MOTOR)
WASHER WHIRLPOOL WFW5620HW0 Found broken baffles; ordrng 3 W11318717 (baffle)s
OVEN KITCHENAID KSGB900ESS3 "Unit needs outer door glass, it’s shattered.; ordrng 1 WPW10634271 (GLASS-DOOR)"
DISHWASHER WHIRLPOOL WDT720PADM2 "Replaced defective sump&motor,tested ok.also install missing rack stop..from truck stock.; used 1 WPW10082861 (STOP) from stock"
WASHER WHIRLPOOL MVWP575GW0 Check washer and found faulty control cycle wont advance in sleep mode but need part wont go into high spin..; ordrng 1 W11212745 (actuator)
DRYER WHIRLPOOL WGD4950HW0 "Check unit instruct customer to get there duct check,unit working fine exhaust hose is way too long there is no air flow at all customer need a blower fan to help push out air and lents"
WASHER MAYTAG MVWC565FW2 Check washer and found faulty washer outer tub broken water gushing out customer said it happen when they deliver customer he’s calling back home depot for replacement ....; ordrng 1 W11219115 (TUB OUTER)
OVEN WHIRLPOOL GMC305PDS6 "Made checks” found defective magnetron, capacitor & diode hinge assembly & light bulb, ordering parts ; ordrng 1 W10245183 (MAGNETRON ) and 1 WP4375020 (CAPACITOR ) and 1 WP4375323 (HINGE DOOR LEFT ) and 1 WP4451009 (HINGE DOOR RIGHT ) and 1 WPW10440740 (LIGHT BULB ) and 1 WPW10687786 (DIODE)"
WASHER WHIRLPOOL MHW3505FW1 Unclogged drain pump Tested ok
REFRIGERATOR WHIRLPOOL WRF550CDHZ02 Re secured crisper moisture slide back in track
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Fixed a Janmmed damper control, need 24 hours to adjusted"
72' BM JENN-AIR JFC2290REP00 Needs parts ; ordrng 1 W11024160 (BLOCK ) and 1 W11177238 (rail-mulln) and 4 WP487576s
M/W OTR KITCHENAID KMHC319ESS5 "AD. Checked unit, found vent functioning within designed operation. Explained to customer that steam/smoke deriving from front burner will not or more difficult to be pulled directly into rear vents. Unit is ok."
REFRIG/FREEZER WHIRLPOOL WRF560SEHV00 "AD. Checked unit, found faulty icemaker. Replaced defective icemaker. Unit tested ok."
REFRIG/FREEZER WHIRLPOOL WRF736SDAM12 Check found no problem with unit at this time heard no abnormal sounds unit cooling as designed checked ok
REFRIG/FREEZER JENN AIR JFC2290VTB2 "AD. Checked unit, found broken end cap. Ordering parts.; ordrng 1 WPW10121977 (END CAP ) and 1 WPW10122078 (ENDCAP)"
RANGE - GAS WHIRLPOOL KGRS505XSS05 Replace defective valve Test it all op ok; used 1 W10206288 (VALVE) from stock
WASHER WHIRLPOOL MGD5630HW0 Dryer on the rear bulkhead is bubbling up coming off little by little customers concern every time he drives unit paint keeps chipping off. In order to repair the issue need to replace the bulkhead. Allow three counts for this calm have pictures on file. Customer needs to make unique accessible haven’t kitchen island and the washer machine must be moved to make the unit accessible they have a clean nice floor; ordrng 1 W11299300 (BULK HEAD)
DISHWASHER MAYTAG MDB4949SHZ0 Hinges not installed correctly Re install Unable to test Unit not installed yet
REFRIG/FREEZER WHIRLPOOL WRF560SEHV00 Check found loose water connection at water valve causing leak reconnected waterline properly unit checked ok
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "AD. Checked unit, found faulty LED. Replaced defective LED. Unit tested ok.; used 1 W11205083 (MODULE) from stock"
DRYER MAYTAG MGDB765FW0 Increase temperature level to 100% and check ok.
REFRIG/FREEZER WHIRLPOOL WRX988SIBM03 parts installed the unit is working well
REFRIG/FREEZER WHIRLPOOL WRS571CIDM01 "AD. Checked unit, found unit functioning within designed operation. Unit is producing ice."
DRYER WHIRLPOOL WHD5090GW0 Remove screws loosen screws from drum and back heat panel take long time to open the all dryer and all cabinet screws and check ok.
DRYER WHIRLPOOL WET4024HW0 Need Timer came defective ; ordrng 1 W10854240 (timer)
OVEN WHIRLPOOL KSGB900ESS Unable to verify customer complaints Unit works as designed No error codes stored in memory
DISHWASHER WHIRLPOOL KDTM354DSS5 Ck DW works as designed Customer uses Unit everyday No water left inside after cycle is done Advice customer to run DW with Affresh Customer have water softener advice them also to use detergent without softener added and not to closes door completely when unit is mot in use
WASHER WHIRLPOOL WFW8300SW00 Need door boot ; ordrng 1 WPW10111435 (bellow)
DISHWASHER WHIRLPOOL KDTM354DSS5 Cntrl panel all lights are lit Unplugged panel from cntrl board for more than a minute No change Order new panel and board ; ordrng 1 W10803367 (panel-cntl) and 1 W11177740 (BOARD )
WASHER WHIRLPOOL WTW5000DW2 Oil SUSPECION was making big noise
DISHWASHER JENN-AIR JDB9000CWP1 Broken wheels on lower rack electrical problem on cntrl board and motor not working Order all parts ; ordrng 1 W10854215 (cntrl-elec) and 4 WPW10195417 (wheel)s and 1 WPW10605057 (pump and motor assy)
DISHWASHER WHIRLPOOL WDF560SAFT2 I checked and found that the dispenser was broken replace them using one of my stock truck; used 1 W10861000 (DISPENSER) from stock
REFRIGERATOR WHIRLPOOL GI5FSAXVY02 check and found nothing defective in the unit is working fine. is not making sound
WASHER WHIRLPOOL WDT750SAHW0 "Spoke to Rich gave me a SR # 7727269401Customer had issue with moisture still in the dishwasher, instruct customer must use her inside and run the hot water for at least 30 seconds or two the water was hot ran diagnostics no calls recorded unit is good customer will test out"
WASHER WHIRLPOOL LSQ9560PW0 Replace motor coupler from Truck Stock washer is not working fine; used 1 285753A (coupler) from stock
WASHER MAYTAG MVWX655DW1 Check phone no hot water coming to unit causing not to cycle properly unit drain and spin fine heard no abnormal sound at this time unit checked ok
D/WASHER UNDCTR JENNAIR JDB9000CWS3 Ck DW Advice Customer to use jet dry Unit works as designed
DISHWASHER KITCHENAID KDPE234GPS0 Replace broken dispenser Test it all op ok ; used 1 W10861000 (DISPENSER) from stock
REF BOT/MT 18CF JENN-AIR JFC2290VEM7 "Found a bad ice maker install one, need 24 hours to adjusted ; used 1 W10884390 (ICEMAKER) from stock"
M/W OTR MAYTAG MMV1174FZ0 AD. Replaced defective interlock switches. Unit tested ok. Collected $119.81 via ccd.
FREEZER WHIRLPOOL WRS325FDAM "AD. Checked unit, found faulty fresh food LED modules (1) and freezer LED (1). Replaced defective LEDs. Unit tested ok."
DISHWASHER KITCHENAID KDTM404ESS3 Motor pump not working Order new; ordrng 1 W10861526 (pump&motor)
RANGE WHIRLPOOL WFG320M0BS3 Install parts test it ok
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Found a broken, install one test it is ok, water te at customer unit is no hot.; used 1 W10712395 (ADJUSTER) from stock"
DISHWASHER KITCHEN AID KUDS30FXSS5 "Run unit several , test it is working good, no leaks"
REFRIG/FREEZER WHIRLPOOL KSC24C8EYP02 Need parts; ordrng 1 4387444 (evap repar) and 1 W10309988 (compressor) and 1 WPW10643261 (evaporator)
DRYER WHIRLPOOL WGD7500GW0 Increase temperature and check ok.
REFRIG WHIRLPOOL WRS325SDHZ01 AD. Replaced defective door and badge. Unit ok.
MICROWAVE DRAWER KITCHEN AID KMBD104GSS01 Contractors installed screw to secure unit to cabinet. Unit works properly now
DISHWASHER KITCHENAID MDB8979SFZ2 Db customer had a newer dishwasher updated m/s still out of warranty explained pricing she kept saying another company was out 4 times before warranty ran out so it should be covered told her to call that company or Whirlpool she declined service
DISHWASHER MAYTAG MDB4949SDH2 Installed wash motor tested ok no noise and no leaks.
DRYER WHIRLPOOL WGD5500SQ0 Db installed part tested unit unit ran to specs
RANGE WHIRLPOOL WFE510S0HS1 "TB- Installed new burners, switches and control. Tests good."
DRYER WHIRLPOOL MGDP575GW0 TB- Installed new burner assy. Tests good.
DRYER WHIRLPOOL WGD4850HW0 TB- Installed new PTS. Tests good.
DISHWASHER JENN-AIR JDB8200AWS3 TB- No functional issues found at this time. Advised customer to clean filter regularly. Customer paid service charge $125.76
DISHWASHER JENN-AIR JDTSS246GP0 Vd installed part tested found unit needs motor/sump (W11162733) control(W11308811) ; ordrng 1 W11162733 (pump&motor) and 1 W11308811 (cntrl-elec)
REFRIG/FREEZER JENN-AIR JF36NXFXDE01 Vd ice maker only has ice maker only unit needs arm as well unit needs ext ( W11215550) arm (W11342242) screw (WP488163 ) also called marcones was advised to order a ice maker again ; ordrng 1 W11215550 (extension) and 1 W11342242 (ARM ) and 1 WP488163 (screw)
DRYER WHIRLPOOL WGD8500DC4 Vd found vent cover discolored and rough found no signs of tearing of cloths unit venting properly no issues called tech line was advised normal and to advise cust about proper drying temp and not over loading called safety was advised not to replace Ref # 7727241987
WASHER WHIRLPOOL WFW94HEXW2 Vd unit needs drain pump ( WPW10241025) 225 trip 117.95 labor 170 tax total 546.93 cust declined at this time collected trip 125.76 by cc
RANGE KITCHENAID KGRS505XSS01 Vd cust advised they cancelled appointment at the door
DISHWASHER WHIRLPOOL WDF330PAHS1 Vd unit needed dispenser (WPW10671905) 65 bushing (WPW10671905) 45 x2 trip 117.95 labor 140 tax total 440.31
WASHER MAYTAG MHW6630HW0 O h m motor ok. 2- counts; ordrng 1 W11322883 (A C U) and 1 W11354542 (STATOR)
WASHER WHIRLPOOL WFW75HEFW0 Replaced defective a c u pressure switch Pump clean pressure dome
LAUNDRY WHIRLPOOL WFW5620HW0 F0e2 oversuds. Touchpad issues ; ordrng 1 W11319991 (PANEL)
WASHER MAYTAG MVWC465HW2 No error codes. Explained new technologies
WASHER WHIRLPOOL WFW75HEFW0 Replace main boa and pressure switch and pump and check ok.
DRYER - ELECTRIC MAYTAG MED8200FC2 Increase temperature and check all working ask the sign
DRYER GAS WHIRLPOOL WGD4810EW1 Not heat need fuse etc ; ordrng 1 W10861225 (handle) and 1 WP3387134 (thrmst-fix) and 1 WP3392519 (fuse-thrml)
WASHER WHIRLPOOL WFW9500TW02 Do test mode check all functions all working ok reset main board and check ok.
WASHER WHIRLPOOL WFW6620HC0 Found code F0E5 reset main board and check ok
DRYER WHIRLPOOL WGD8620HW0 Replace coil valve was broken and check ok.; used 1 WPW10328463 (COIL) from stock
DRYER WHIRPOOL WGD87HEDW0 2 cct Vent completely close must replace housing broken customer decline repair
WASHER MAYTAG MHW5630HW0 Install spring door boot came off
DRYER - GAS WHIRLPOOL WGD4950HW Reinstalled housing blower and check ok.
DISHWASHER IKEA IUD8555DX1 Check dishwasher and found plastic containers issue causing moisture need sensor ...file#77272437171; ordrng 1 WPW10195091 (thermostat)
RANGE KITCHENAID KGRS807SSS00 "check range and found faulty switch membrane F1E0 after installed new UI got same error tech line said reorder ,..File #7727244341; ordrng 1 WP9761566 (swtch-memb)"
DRYER WHIRLPOOL WGD560LHW0 Chech dryer and found faulty console control panel not responding ...
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Check dishwasher and found faulty soap dispense not opening to ket detergent out need parts pls order thank you...; ordrng 1 W10861000 (detergent dispenser) and 1 W11305297 (cntrl-elec)
REFRIGERATOR WHIRLPOOL WRT318FZDM05 Inst ref door customer had part
DRYER WHIRLPOOL MCG8000AWW Needs replaced board again dryer is having same issues as before. ; ordrng 1 WP53-4643 (RELAY BOARD )
DRYER WHIRLPOOL WGD5620HW1 Check dryer and found faulty vent thermistor fail ... I installed new thermistor and check instruct customer left unit working has design...
WASHER WHIRLPOOL WFC7500VW2 Could not find any leaks on washer but the drain pump was stuck and full of coins. Ran test and washer seem to be working properly
WASHER WHIRLPOOL WTW5000DW2 "Installed cam pulley ran test and unit is working fine, no problem"
DISHWASHER WHIRLPOOL KUDS30FXSS8 Checked and found unit have broken upper rack adjusters. ; ordrng 1 W10712394 (adjuster)
DRYER WHIRLPOOL WED9290FW0 Replace sump pump ran test unit sounds much better draining is much quieter no more noise
WASHER MAYTAG MHWE301YW00 Ran test on clean washer with the most amount of water and no water leaks present
WASHER MAYTAG MHWE251YG00 "Washer is working fine could not find any real issues, Instruct customer and make sure she’s loading close balance and not overloading the machine"
REFRIGERATOR KITCHENAID KUDF204ESB00 "Checked and found freezer pops open whenever fridge door closes. Adjusted legs on unit, rechecked doors and unit ok. Customer education was needed."
DRYER WHIRLPOOL WED9290FC0 "Replaced drain pump, secondary lint screen+cover, serviced condensing coils, rechecked functions and unit tested ok."
DRYER EL MAYTAG MED5630HW0 "Replaced idler pulley, rear drum rollers and door hinge, rechecked functions and unit tested ok."
RANGE WHIRLPOOL AOGD2750SS Checked and found unit has defective upper oven door hinges that are no longer available.
WASHER WHIRLPOOL WTW8700EC0 Pass diagnostics test costumer were using to much detergent also not balancing the load Instruct to use less detergent and balance every load.
WASHER WHIRLPOOL WFW8620HW1 Installed panel and control board test ok...
REFRIGERATOR WHIRLPOOL KRFC704FPS03 "Install all parts , need 24 hours to adjusted , ( customer is no home); used 1 4387444 (EVAP KIT) from stock"
RANGE KITCHEN AID KGSS907XSP01 Helper completed
MICROWAVE O.T.R. JENN AIR JMW2430WS02 Helper / Installed arm ok.
WALL OVEN KITCHENAID KODE500ESS03 Unit went into F2E0 shorten display board.; ordrng 1 W11086141 (console)
DISHWASHER WHIRLPOOL WDT720PADM1 "Found wash motor bad and sensor broken replace wash motor and sensor told customer to use dishwasher magic set on heavy and high temp no dishes.; used 1 WPW10671941 (PUMP & MOTOR), and 1 WPW10705575 (SENSOR) from stock"
DISHWASHER KITCHENAID KUDE40FXSS3 Found plastic on heater remove plastic and clean heater ok.
REFRIG/FREEZER MAYTAG MRT118FFFE04 SR# 7727240550Tested and found evaporator leak..Also evaporator cover is burned and cracked..need to replace.Auth# MP185P1FL1 laborParts still covered for one year.; ordrng 1 W11407409 (EVAPORATOR)
WASHER MAYTAG MHW5630HW0 CH - installed parts. Ran diagnostics- tests good. No other functional issues found at this time
REFRIGERATOR KITCHENAID KBFN502ESS02 Replace washer that was laying on center hinge .tested ok
OVEN COMBO JENN-AIR JMW3430WP02 Helper completed
RANGE JENN-AIR JGRP430WP02 "Made checks found no display on unit, replaced UI control. Tested ok"
WASHER WHIRLPOOL WTW8500DW0 "Found latch error code, needs latch. Collected full payment. 336.18; ordrng 1 W10810403 (LOCK)"
REF BOT WHIRLPOOL n/a Plug for door handles are missing. All functions test ok; ordrng 1 WP12246610 (PLUG ( GREY ))
DISHWASHER KITCHENAID KDTM354DSS Console not responding. Needs boards. ; ordrng 1 W10803367 (CONSOLE) and 1 W11177740 (BOARD)
REFRIGERATOR WHIRLPOOL WRB329DMBM Installed new jazz board. Cus will monitor temp settings. Advised using thermometer in fridge will reflect inaccurate temperatures.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Found condenser fan motor broken at screws. Replaced condenser fan motor ; used 1 W10181323 (COND MOTOR) from stock
RANGE JENN-AIR JGS1450FS0 Broken igniter surf and bulb Order new; ordrng 1 8009 (light bulb) and 1 W11050467 (igntr-surf)
REFRIGERTOR AMANA ABB1924BRW01 46.5 degrees from water substance that was in FF section for more than 24 hours. Installed new jazz board. Cus will monitor issue.; used 1 WPW10503278 () from stock
WASHER WHIRLPOOL WFW5620HW0 "Pass diagnostics test,instruct costumer to use less detergent and to not just do two items do small medium and large load."
REFRIG/FREEZER WHIRLPOOL WRS571CIHZ01 check and found nothing defective in the unit is working fine. the customer needs to change the water filter
MICROWAVE JENN-AIR JMV9196CS-5 "Replaced lamps, unit working ok. ACU not needed, returning new, unused, and unopened."
REFRIGERATOR KITCHENAID KRMF606ESS01 "Replaced parts, working ok."
MICROWAVE WHIRLPOOL WML75011HZ2 Replaced defective driver and ring
MICROWAVE O.T.R. WHIRLPOOL JMV9169BAS Display dims. Unit needs control board replaced part is no longer available ; ordrng 1 W10127103 (CONTROL BOARD )
REFRIGERATOR KITCHENAID KRFF707ESS01 "Replaced main control board, tested ok..."
WASHER WHIRLPOOL LTG5243DQ8 Defective timer order part ; ordrng 1 3952499B (TIMER )
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Replace ice maker arm, tested ok..."
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Per tech MV, replaced l/s f.f. door and shimmed to raise door...; used 1 WP488881 (WASHER) from stock"
DRYER GAS MAYTAG MGDB755DW2 Replace bad rollers run test ok 349214t rollers t/s; used 1 349241T (roller) from stock
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Replaced inefficient compressor and replaced/installed dye drier. Pulled deep vacuum and recharged. Unit has good heat to drier...
DRYER MAYTAG MGDB755DW0 Paid for trip ...dryer check ok
DRYER WHIRLPOOL MGDB765FW0 Replace burnt ignitor / run test ok; used 1 279311 (ignitor) from stock
WASHER MAYTAG MHW7100DW0 Using Whirlpool “S” code for part...order part and returnNeeds main ACU...; ordrng 1 W11029154 (cntrl-elec)
WASHER MAYTAG MVWB765FC3 Needs inlet valve...not seating properly and leaking water into the basket; used 1 W11165546 (VALVE) from stock
WASHER MAYTAG MVWC415EW1 Replace cam still notgoing to a complete spin called tech support went into diagnostics it seem bad trans ordering trans.; ordrng 1 W11035747 (TRANS)