Rosaria - Brick, NJ
Tyler was very helpful and takes the time to answer all my questions. He even adds information.
Marlyn - New Rochelle, NY
Patrick - Pompton Lakes, NJ
Shauna - Ocean Township, NJ
Came within the predicted time. Quick and thorough repair.
Great technician as well as service.
Yvette - Wayne, NJ
Steven - Vernon Township, NJ
Excellent service! Frank was very nice!
Suzzette - The Bronx, NY
Great service tech was most informative
Frank - Kinnelon, NJ
stan is very knowledgeable of products
William - Newton, NJ
keep up the good work
Cindy - Wanamassa, NJ
Chris was a tremendous help. He is extremely knowledgeable and gave us some excellent maintenance ideas for our new appliances.
Patricia - Caldwell, NJ
David - West Orange, NJ
Very knowledgeable, great communication
Excellent service, very accommodating
David - West Orange, NJ
On time, courteous , careful
he was respectful.
Telma - Queens, NY
Marie - Mount Pocono, PA
We are happy with the service,Jose was professional and fixed the problem, we are very satisfied with his work!
William - Westfield, NJ
Great customer service
Maurine - Manalapan Township, NJ
Kathleen - Sparta Township, NJ
Ken is pleasant, professional and knowledgeable.
Enrico - Brooklyn, NY
Enervecwas a gentleman. Kept it clean and worked efficiently.
Dawn - Yonkers, NY
Tishman - Brooklyn, NY
Great service and professional technician
friendly technician, good service
Vera - Brooklyn, NY
Courtiest knowledgeable technician
Rita - Queens, NY
Knowledgeable technician, excellent service
Paul - Middletown, NJ
Gary - West Orange, NJ
This was final visit.Gerry did a good job. Getting Gerry here was awful.
Kelma - Elizabeth, NJ
The BEST person ever, he did the work the other one was supposed to do on the first time. Thank you !!
Felipe - Union City, NJ
Professional and Courteous Service
William - New York, NY
Louise - Sparta Township, NJ
The service representative arrived promptly when expected. Diagnosed the problem and was able to resolve the problem very quickly. Since the refrigerator was under warranty, there wasn’t any charge for the parts or labor. I would certainly recommend Dan Marc to my family and friends.
Was pleased with service.
Dianne - Hawthorne, NJ
I would have liked the receipt that was e-mailed to include the cost of the service.
Great Service and very informative
Sandra - Fair Lawn, NJ
Jenn-Air Dishwasher Repair
Rachel - South Orange, NJ
They were very understanding about rescheduling the repair when they showed up at the wrong house; the dishwasher was installed elsewhere. The repairman was very helpful and knowledgeable about what was required to repair the dishwasher (the support rail for the sliding rack for glasses, etc., had failed prematurely in less than 2 years). Very respectful of the finished floors, as the repair required partially pulling the dishwasher out onto the floor. It was all repaired under Jenn-Air's warranty.
Requested service not to come
Lo - Scotch Plains, NJ
I called the day prior to request service person not to come. The service person came anyway and was banging hard on my door.
Jessica - Verona, NJ
Thank you for calling with appointment window, call me 30 minutes prior to arrival and showing up when expected! Oh..and the great service!
Diane - Manchester Township, NJ
Marc is very good at his job love having him in my home for repairs
Great service visit
Josephine - New Rochelle, NY
Daphne - Sparta Township, NJ
Prompt, courteous, knowledgeable service technician
Lydia - The Bronx, NY
Junghan - Wood-Ridge, NJ
Excellent service!!! Fast and professional 👍
Carmen - Woodbridge Township, NJ
Emil - Ho-Ho-Kus, NJ
Tim was great on all fronts.
Awesome great service rep
Gerald - Maplewood, NJ
Arden service Was spectacular
Jenn Air Fridge
Debbie - Mountainside, NJ
Manny - Verona, NJ
Anthony - Eastchester, NY
Benny - Queens, NY
Great Service and Communication
Jeffreyandlori - Ridgewood, NJ
I was hesitant to book an appointment with the 8 am-4 pm window for service, but received a call the day before giving me a 12-3pm window. I received a 2nd phone call letting me know the technician was to arrive in 15 min. Excellent Communiication! The technician was polite, professional and quick. I would highly recommend.
Barbara - Jersey City, NJ
Felipe was on time and completed the job quickly.
Robert - Middlesex, NJ
I believe my serviceman was Jason. He was excellent
John - Queens, NY
Ice Maker Not W’king. No Parts Avail!!
Judith - Staten Island, NY
Mechanic did his best to try to rectify the problem using the current ice maker. We still don’t know if it is a temporary fix. However we do have some ice in the bin.
Ok - East Orange, NJ
Joseph - Brooklyn, NY
Christiana - West Orange, NJ
Brian - Summit, NJ
Alfred - Manchester Township, NJ
Had trouble with electronic board in .dishwasher. Part replaced in and out in a few minutes ,repairman fixed problem, great job.
great service, very personable
Bradbury - Jackson Township, NJ
Carol - Wayne, NJ
Tech Needed help removing wall oven before and after repair also difficult going back into space a very tight fit but they had a lot of patience and did finally get it back into place Also helped with appliance safety department to help get cost covered .... there should have never been a question by Kitchen aid to cover this cost as to this glass shattered everywhere and someone could have gotten seriously injured Techs were still picking up glass while doing repair we have had ovens for 20 plus years and when you self clean them ever experienced anything like this it was Explosive shards of glass everywhere I’m actually apprehensive to use self clean Now....The only negative I have about service is think it’s ridiculous to charge a fee to clean oven glass before installing new interior glass the amount was absurd and Of course I would never ever pay for something like that it should be a courtesy on company part Not Techs fault Dan Marc have that policy. However these Techs were absolutely Great and personable a pleasure to deal with would request them again if ever needed so I thank them.
Great service,prompt respnse
Clinton - Millstone, NJ
Very knowledgeable service representative.
Very good service tech
Frank - Washington, NJ
Stacy - Brick Township, NJ
Tyler was very personable and knowledgeable and called before arriving. Much to my chagrin, the office did not call the night prior, as I was I told they would, to confirm a time window.
Great company to work with.
Lisa - Sparta Township, NJ
Dan-Marc is a very professional company with great service. Clayton was knowledgeable, prompt and courteous when fixing our washing machine. I would recommend this company highly.
Michael - Pearl River, NY
"Van - Bridgewater Township, NJ
Not very impressed
Jeff - Point Pleasant, NJ
Whirlpool refrigerator, less than a month old. Fast Flow component impeller began making a loud sound suddenly. Sound would increase and decrease at times. His explanation was that he has replaced this component about 50 times and replacing it would be of no remedy as the component was poorly engineered. Less than 10 minutes he was gone!
Marie - Kinnelon, NJ
Elmer was knowledgeable and professional. He diagnosed the problem of my washing machine quickly and ordered the part immediately
Vincent - Brooklyn, NY
Great service time wise and a terrific technician
Charlie - Ridgewood, NJ
Excellent and responsive service
Carol - Mount Olive Township, NJ
We needed a replacement part for our dishwasher and it took 3 service calls before the part actually worked. This was due to faulty parts sent by the manufacturer. The serviceman was excellent and made sure he got the job done correctly. He was professional, polite and punctual. Great experience!
Nancy - Tinton Falls, NJ
Outstanding technician and problem appears to be solved.
. "Great Service"
Melita - Bedminster, NJ
Thomas - Pequannock Township, NJ
Lewis was prompt, efficient, knowledgeable, and courteous and solved my problem in expert fashion. Dan-Marc is a great company, high marks all around.
Jacquelin - Englishtown, NJ
Peter - Bellerose, NY
Mr Tikas was professional was able to get my dishwasher working. There did not appear to be any malfunctioning parts to cause the burning smell, and disable the appliance. He apprised me to contact the service department I have any more problems.
Natarajan - Monroe Township, NJ
Service person came and said we need a new motor for dishwasher. He came back with a new motor in two days , replaced the motor and said the dishwasher was working all right. After he left we tried the dishwasher and it was not drying. So we Called you again. Another service person came yesterday checked the dishwasher and said the first person turned off the heat and for changing the motor but forgot to turn it back on. Now dishwasher is ok, In the mean time my wife had a major surgery and I ( 79 year old) had to all the dished by hand for 10 days. Not checking the washer for all functionality by the service person before leaving , is not professional.
Deepa - Hoboken, NJ
Michael - Far Hills, NJ
Project handled quickly and extremely well
Stephanie - Belvidere, NJ
Service was great. Item covered under warranty. Jose was professional, courteous, knowledge, and worked effeciently.
Still not working
Olugbemiro - Newark, NJ
No heat yet
Maryann - Freehold, NJ
We were very pleased with both the service and attention that the your representative gave us. He spent time explaining details about the dishwasher that you won’t find in the manual. He was very courteous and respectful and we were glad he came.
Andrea - Franklin Township, NJ
great service awesome price
Lorraine - Queens, NY
Arminia - Dumont, NJ
Jose solved our problem
Mary - Stroudsburg, PA
We were very pleased with Jose. He quickly figured out the problem with our Kitchenaid refrigerator. We would certainly request him again.
Edward - Queens, NY
Mary - Fair Lawn, NJ
Dryer Not Working
Patrick - Dunellen, NJ
Wanda - Matawan, NJ
Thomas - Queens, NY
Lanora - Brooklyn, NY
Simon - Queens, NY
Wayne, the technician, was prompt, courteous and very knowledgeable.
Julio - Queens, NY
It was quick, professional and efficient. The man was really nice too!
Ken’s appearance was excellent uniform neatly cleaned and ironed he knew exactly what he was doing and done it with perfection
Michael - Belvidere, NJ
Paula - South Brunswick Township, NJ
The service call was great, however when I still experienced an issue I called to ask about it and did not hear back from them so I need to call again on Monday......
Kevin - Matawan, NJ
Pleasant, clean & helpful
Heather - Flemington, NJ
Efficient courteous and knowledgeable
Magda - New York, NY
Dreadful, snarling, disrespective phone service. I have rarely encountered Anything remotely like it. My initial appointment never happened and I had to call every hour for updates: one whole day wasted. Same thing repeated a day later. I was not informed which timeslot I have been assigned but when I called to find out was given 1 to 4. I suspended all plans for the day and waited. The repairman came in just before 7 PM after several phone calls and delays. He was excellent.
B - Mount Arlington, NJ
Ken is a really nice guy who took the time to make things right.
Stacy - Queens, NY
Paul - Shrewsbury, NJ
Brian was very professional and knowledgeable
Dina - Belmar, NJ
Chris was thorough with his diagnosis of the problem and explanation of the procedure going forward
very helpful and courteous
Donna - Wyckoff, NJ
would highly recommend him
Joan - Freehold, NJ
Very good, affordable appliance service
WestchesterReviewer - Scarsdale, NY
My KitchenAide refrigerator's problem was quickly and correctly diagnosed and repaired without hassle. No complaints whatsoever and I would use Dan Marc Appliance again.
Rob - Park Ridge, NJ
Professional and efficient.
Excellent service, very professional and friendly!
Ferson - Brooklyn, NY
Damion and Corey were efficient and tidy. They fixed my stove and left no trace. They were very friendly and did a great job.
Ellen - Rumson, NJ
Gail - Brick, NJ
Wonderful service from a talented serviceman
Concetta - Cranford, NJ
Marilyn - Lacey Township, NJ
Technician knew right away how to fix the issue and explained why it happened. Arrived in scheduled timeframe.
Nieves - New York, NY
The technician was quick.
service was excellent
Ed - Queens, NY
Kenny explained what the problem was and gave us the solution. He was professional and was great
Ed - Park Ridge, NJ
Donna - Brick, NJ
Tyler is extremely professional and knowledgeable. He worked tirelessly to fix a tough problem with our washer. Also, he was very gentle and treated our new home with care; which we so much appreciate. Thank you very much, Tyler!
Professional and Prompt Service
Claire - White Plains, NY
Jerel was actually a little early. He called to make sure it was OK to arrive ahead of time. I was delighted as I had another appointment in Hawthorne and didn’t want to cancel it. With other companies I have to wait all day because they always arrive very late. This was a refreshing experience.
great service technician
Sharon - Scotch Plains, NJ
Moses, the service technician, did a great job of explaining our dishwasher problem and offering solutions. He was knowledgable and courteous.
Timely, thorough and efficient
Sacha - Point Pleasant Beach, NJ
Chris - Montville, NJ
Rosa - Queens, NY
Very great service!
Jose - Linden, NJ
Robbie could not fix the appliance claiming he couldn't get the part
James - South Brunswick Township, NJ
Light in whirlpool refrigerator didn't work. Man came first time and said he would have to return with proper part.When he came the second time he replaced the light socket but it did not work. He then claimed it was the electronic control board which was no longer available. He said if i wanted to gamble he could replace the light harness for $80 more adding to the $136.00 i paid him on his first visit. So after wasting two days and 136 beans I'm still in the dark. He said his work was guaranteed for 90 days...Insult to injury
Gregory - Bogota, NJ
Tech was wonderful explained everything and did the work. Very pleasant
Great service and punctual
Delia - Elizabeth, NJ
Serviced our tenants fridge and tenants were very happy with outcome and service
Scott - Montclair, NJ
Mariam - Piscataway Township, NJ
Scott - Glen Ridge, NJ
Kitchenaid lower oven Issue
Disapointed - Rutherford, NJ
I have reached out to Kitchenaid and have had Danmarc Come to my home 3 times. The issue is that my lower oven is not holding its temperature and shows on the display a decline in temperature of 50-75 degrees after being raised. I am being told this is normal due to the oven cycling however the oven only declines in temp and never shows an increase. The top oven also does not fluctuate like this. I feel as if the issue is not fully understood and being explained properly and now and now am stuck with an oven that does not hold its temperature.
Edmond - Nutley, NJ
Service person was great. Repair was done quickly and efficiently.
Rafael - Brooklyn, NY
Mr.Paul handle everything perfectly
Efficient, friendly service
Glenn - Bridgewater, NJ
Great service tech
Joe super - Cliffside Park, NJ
Great guy on time very knowledgeable in and out quick worker
Michael - Brooklyn, NY
Daniel - South Plainfield, NJ
Karl was punctual, friendly, and efficient!
Great service and price
Enrique - New Brunswick, NJ
It was amazing that after trying to figure out the problem and wasting money on parts. The tech found the problem turned on the refrigerator without wasting more money on unnecessary parts. The refrigerator was not programmed and he fixed it. I thought he could had said it was some part yet he was honest and fixed the problem immediately. Thank you!!!
Very pleasant young man. Answered several questions.
Mark - Monroe Township, NJ
Would definitely use the service again. Work done well.--
Great service call!
Christine - Tarrytown, NY
Professional serviceman who was very nice and knowledgeable
Great & Friendly Servicr
Jonathan - Milltown, NJ
Moses was on time, professional and informative. He made certain I understood what the issue could be, ended up being and what he did to fix it.
Very courteous and fixed the problem
Alisa - New York, NY
Paulo - North Arlington, NJ
The technician was very friendly and very helpful, he is a asset for your company !!!!
Yvette firstname.lastname@example.org - Bronx, NY
The washing machine is still not working properly. It was scratched, The rear cover was not put back on properly. I also asked for a receipt he said he would email it to me. I have not received the email as of yet.
Barbara - Leonia, NJ
The service was great. The technician was friendly, explained everything about the job, completed the job. Very satisfied with everything.
Ralph - Brooklyn, NY
Paula - East Rutherford, NJ
He was very nice and knowledgeable.
Alison - Marlboro Township, NJ
Peter - Brooklyn, NY
Klejdi - Caldwell, NJ
Kenneth - Asbury Park, NJ
Great professional service.
Marsha - Montague Township, NJ
Timeline was great, service was great, would definitely recommend to everyone. Thank you.
Ellen - Brick, NJ
Ivette - Manville, NJ
Sarah - Larchmont, NY
Jerel was responsible patient and knowledgeable!
great service and very clean job
Joseph - Brooklyn, NY
Val - Red Bank, NJ
Eitan - Lincoln Park, NJ
Stoyan was great help
Washer repair whirlpool great job
Arlene - Piscataway Township, NJ
Amy - New York, NY
Jacqueline - New York, NY
Very good. Thank you.
Prompt and courteous
Patricia - Westwood, NJ
Very knowledgeable. Knew immediately what the problem was, ordered part and returned to install.
Tom - Lacey Township, NJ
Repair service was excellent. Fridge was fixed in no time. My issue us with the scheduling of appointments. I specifically asked for a late afternoon appointment time...2:00 or after. I was told it would be notated but could not guarantee. I got an appointment time of 12:00 to 3 PM. I had to leave my job take personal time off at 11:30 am. The repair man arrived at 4:00 he was very professional. He showed me his appointment schedule for me notated my request for 3pm to 6pm . I was told the wrong time due to your automated system. It sucks and you need to understand that people have lives..jobs...kids...
Dominick - Staten Island, NY
Kenneth - Jersey City, NJ
John - Brooklyn, NY
Paul is so great. Thorough, kind. Just the best. He has fixed our oven and our dishwasher now. Really fantastic.
Kitchenaid dishwasher repair
Alex - Rahway, NJ
Honestly my repair technician was the best appliance technician I have ever dealt with (and I’m in the business). He was on time, quick, knowledgeable, friendly, and most importantly diagnosed and fixed the problem. The only thing better would have been if the diashwasher Motor never broke down to begin with.
Deborah - Trenton, NJ
Patty - Bernards, NJ
Jason was on time and very efficient.
Tech was very knowledgeable and courteous
Edward - Bronx, NY
Would recommend Dan Marc to friends and family
Did the job!
Jody - Montville, NJ
Sara - Bronx, NY
Washer Repair by Mr Palacios👍👍
Barbara Woodcliff Lake - Woodcliff Lake, NJ
Excellent customer service from Mr. Gabon’s Palacios. He was very professional, polite and fixed the problem with my washer. He clearly explained the issue and I am most appreciative. Thank you!!
Cant ask for more great service
Barrington - Queens, NY
Tech was on time and show he is professional
Great service! Polite, knowledgeable, and patient!
Alex - Hanover, NJ
Clay was awesome. One of the most professional and personable service men we have had.
Dexter - Brooklyn, NY
This technician came in my home with the replacement parts did the job and left his garbage in the middle of my kitchen...That’s how you train your people to deal with customers???0000/FFFF...
Althea Heron - Queens, NY
Abhinav - Franklin Township, NJ
Sue - White Plains, NY
Although it took a month to get a part from Kitchenaide, Dan Mark and his worker who came out were really awesome. I would highly recommend them and thank them for responding to us!
Donald - Jersey City, NJ
Knew what they were doing.
Philip - West Orange, NJ
Charles - Saddle Brook, NJ
Great good crew
Candice - Bronx, NY
Repairman did all he could to diagnose the problem. If he could have been sent sooner the issue with refrigerator going warm would have been found
Bernard - Yonkers, NY
Sharon - East Windsor, NJ
Debra - White Plains, NY
Easy to schedule. Follow up to confirm. Right on time. Easy!!
Diane - Neptune Township, NJ
Very professional service. Prompt, Cordial, Knowledgeable, Answered all questions and explained issues thoroughly. Put my appliances back just as they were prior to visit. A+++ service
Diane - Neptune Township, NJ
Very professional service. Prompt, Cordial, Knowledgeable, Answered all questions and explained issues thoroughly. Put my appliances back just as they were prior to visit. A+++ service
Excellent service I couldn’t be happier
Paul - Mamaroneck, NY
I couldn’t have been happier with the experience. Jerel walked into my home put his booties on and diagnosed the problem within minutes. Ordered the part and returned two days later and fixed the problem. He arrived earlier than expected both times which never happens nowadays and I have to say I would definitely use the company again and request Jerel. Professionalism and knowledge goes a long way.
Worst repair company ever
Brett - Hopatcong, NJ
So bad. Scheduling is a NIGHTMARE. The process you follow has no respect for the person whose appliance it is you’re servicing. You need to get a better handle on a time range when the initial appointment is made. It’s been WEEKS since I’ve had the parts for my appliance but because your system is so flawed it still isn’t correctly fixed. In fact I dread having to call you back to make an appointment because it’s a waste of my and your time. I’ve had a HORRIBLE experience and I am going to let KitchenAid know directly that I can not use your company to service my appliance anymore.
Kishore - Trenton, NJ
I found him friendly, informative about my appliance and diligent in his work.
Helen - Brooklyn, NY
will use this service again if necessary!
Kitchenaid lower oven Issue
Michael - Rutherford, NJ
My 1 month old duel gas oven Kitchenaid oven has an issue with holding its temperature. When the oven is set to a set temperature, reaches that temperature, then is raised by any increment it shows a 50-80 degree drop and then starts to pre-heat. When this was explained to the tech who came to my home he laughed and said my oven was working as designed and it was re-setting itself. This answer raised a few questions: 1) why doesn't my top oven do this (his answer was that it was because it was a smaller oven 2) if the oven is resetting why doesn't it always start at the same base temperature (his answer was, I'm telling you it is working as designed). 3) I told the tech I would get an oven thermometer to verify what he was saying (he told me that oven thermometers are not accurate and are always off by 100 degrees). The tech then told me this is a call he gets all the time for these ovens and trust him. Lastly, he went to look for the serial number by opening the oven, I let him know that on Kitchenaid's it was in the back on a tab, his reply was "oh this is a kitchenaid" Not wanting to argue I sent him off and after multiple attempts finally have a new tech coming out on Wednesday. This stinks because my initial appointment was on a Saturday and the only tech that works in my area on a Saturday was this incompetent one. I now have to inconvenience a family member in hopes that this problem can be resolved!
Nice guy and great service.
John - Queens, NY
Paul knew what he was talking about.
Carlo - Livingston, NJ
Nancy - Lakewood Township, NJ
Vincent is a great asset to your Company, he is polite, informative and gets the customer what is needed. EXCELLENT job he did on my oven fan!!!
Sherry - Little Silver, NJ
Jake - Marlboro Township, NJ
Mo came in and got it done no mess no fuss. Great guy and someone I would want back if anything went wrong again.
Derek - Bayonne, NJ
I never received a receipt for billing of service and an estimate that he put together for the future should the issues arise again.
Great Professional Service!
Joseph - Montgomery, NJ
Jason is a highly skilled, very professional technician. He listened to what we had to say and did his best to fix our problems.
Nancy - Beach Haven, NJ
Great service by Mark !!
diagnosis and help with electric supply repair
Brian - Manchester Township, NJ
much appreciated technician working with my electrician to repair the faulty electric supply connection and reinstall the appliance in the cabinet
Tennessa - Brooklyn, NY
A Class Act
June - Jersey City, NJ
Felipe was on time, courteous, and professional. He did a thorough examination of my dual fuel range and repaired but clogged pilots. He also did an assessment of the dishwasher and decided it needed no repair. It was a very satisfied with the service . Thank you!
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Repkace new lh dr ok level drs ok
OVEN WHIRLPOOL WFG525S0HS0 Door hinges snapped aorder new; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)
WASHER WHIRLPOOL WTW5000DW3 Tested unit in diagnostics F0-E2. Over suds. Customer using too much soap or recalibrated washer machine tested unit OK advise customer to use a 1/4 cup of detergent you know working as designed
RANGE - ELECTRIC WHIRLPOOL WGE745COFH01 Unit went into f1E1 control board bad.; ordrng 1 W10877730 (cntrl-elec)
RANGE KITCHEN AID KERC601HBT0 Customer said left front burner don’t stay as hot will need switch.; ordrng 1 8203536 (switch-inf)
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Removed filter housing,installed new water filter supply by customer flushed water line instructed customer"
REFRIG/FREEZER WHIRLPOOL WRF560SMHV00 "Removed freezer door found ice maker damage,installed new ice maker large screws,inlet valve cycle check; used 1 4317943 (ICEMAKER), and 1 67005154 (VALVE) from stock"
RANGE WHIRLPOOL WFE770HOFZ2 Found terminal block burnt repair wires okneed new block.; ordrng 1 WPW10245259 (block-term)
WASHER MAYTAG MHW3505FW1 Check unit drain pump was clogged repaired drain pump unit working fine
RANGE WHIRLPOOL WFG515S0EW1 Check and found that the oven is working properly.
REFRIG/FREEZER WHIRLPOOL WRT518SZFM00 Replaced control
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Checked unit, door closing fine all ok at this time"
D/WASHER UNDCTR KITCHEN-AID KDFE104DBL2 Found piece of plastic fell onto heater coil causing strong plastic burning smell. Was able to remove and clean plastic off of heater. Tested and worked as designed.
WASHER WHIRLPOOL WTW4950XW3 "Not spinning check found defective Actuator,Installed new Actuator now working as designed.collect 263.77 cash; used 1 WPW10006355 ("
OVEN JENAIR JDS9865BDP23 TB- Oven temperature tests were normal. No functional issues found at time service call. Advised customer to use oven temperature offset to account for longer cooking times. Both bake and broil elements are fully functional. Unit is working as designed. Customer paid service charge $125.76 by check# 365.
KITCHEN WHIRLPOOL KDTM354DSS4 TB- Replaced right ha d upper rack adjuster. Tests good. Paid total repair $240.02 by cc ref# 2044531404.
M/W OTR WHIRLPOOL WMH31017AW1 TB- Customer canceled appointment.
WASHER WHIRLPOOL MHW5630HW0 Control panel buttons dead except for Power button unit stacked up in closet need to men on return 3 CC also; ordrng 1 W11316626 (CONSOLE) and 1 W11322901 (ACU) and 2 WP308685 (screw)s
N/A N/A MFD2561HES Dr seal tab torn also end cap stud broken ; ordrng 1 W10874836 (END CAP) and 1 W11368721 (SEAL BLACK)
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Replaced defective ice maker E2 error code test 56
RANGE WHIRLPOOL WFG525S0JW0 Ch - installed new rh door hinge - tests good
MICROWAVE WHIRLPOOL WML75011HZ2 "Replaced control panel, electronic control board, rechecked functions and unit tested ok."
REFRIG/FREEZER WHIRLPOOL WRT318FZDB05 Install door.
REFRIGERATOR JENN-AIR JS42NXFXDE00 "Replaced parts,test good"
LAUNDRY MAYTAG MHW5100DW0 Check unit control board is faulty ; ordrng 1 W11029844 (CONTROL BOARD )
DRYER WHIRLPOOL WED5000DW1 "Unit won’t start. Checked supply voltages, thermal fuse, door switch ect. Called tech-line found faulty motor. Belt is also falling apart. Needs more work then dryer is worth. CPS will have to authorize. Motor, blower wheel, repair kit order. Allow 2 job counts. SR#7727363109.; ordrng 1 279827 (MOTOR-DRVE) and 1 4392065 (NORM REPAIR) and 1 WP694089 (WHEEL)"
RANGE AMANA AER6303MFS0 Part installed. Test ok.
MICROWAVE WHIRLPOOL WMH31017FS0 Part installed and tested ok switches replaced and tested ok . Unit previously repaired wire nut in unit panel not plugged in no panel needed.
WSH FRT/LOAD WHIRLPOOL WFW75HEFW0 Part was installed. All features and functions test ok. Advised customer some water that stays within the dispenser draw is ok...just try to keep it clean..
OVEN KITCHENAID KOSE500ESS00 Inner door glass is broken. Quoted customer : 237.29 ; ordrng 1 WPW10618107 (glass-door)
RANGE WHIRLPOOL WFG320M0BS0 Unit will need a new front door panel...have customer an estimate..$458.86 for part and labor.plus tax..do not order anything till someone calls..
WASHER MAYTAG MVWC565FW1 Recalabrate ran diagnostic operation ok.
WSH FRT/LOAD MAYTAG MHW5630HW0 Inlet water off reset ran diagnostic operation ok.
DISHWASHER KITCHENAID KDTM804ESS2 Kick plate door adjusted unit tested ok
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 Found controls set improperly and adjusted(f.f. set on lowest setting). All diagnostics check ok...
REF BOT/MT 18CF MAYTAG MBF1958FEZ01 adjust the ice maker arm
WASHER WHIRLPOOL WFW87HEDC0 I checked and found nothing faulty in the unit is working fine. the problem is that the customer does not have the outlet pawer
REF S/S 25 CF WHIRLPOOL WRS325FDAB06 parts installed the unit is working well
DISHWASHER KITCHENAID KDFE104DWH0 "Defective wash motor,order part ; ordrng 1 WPW10605057 (pump and motor assy)"
REFRIGERATOR WHIRLPOOL WRF535SMHZ02 "Replace the door,leave closing properly."
MICROWAVE WHIRLPOOL CAE2745FQ1 "TB- Installed new actuator, capacitor, and belt pulley. Tests good, control not needed.; used 1 W10721967 (CAM) from stock"
WASHER MAYTAG MHW6630HW0 Tested unit found water supply valve at wall producing strong water pressure causing dispenser to overflow when it is filling I turn down valve to decrease water pressure tested unit OK no other leaks at time of service unit working as designed
WASHER WHIRLPOOL WTW8500DC5 CH - installed new power cord - tests good.
DISHWASHER KITCHEN AID KDTM354DSS4 CH - installed new sump - tests good. No leaks detected.
REFRIGERATOR KITCHENAID KRMF606ESS00 Db customer thought we were a free estimate advised we don’t do that she declined did speak to dx
DISHWASHER KITCHENAID KDTE204ESS0 Checked and found no hot water supply to sink and dishwasher. Instructed client to have building maintenance staff rectify water supply issue. Activated diagnostics and error code showed no water entering unit. Client contacted building maintenance staff and was unable to have someone immediately address issue. Advised client diagnosis fee has a 30day warranty and to call back if there’s still an issue
DRYER WHIRLPOOL MGD6630HW0 F3 e3 code also checked vent with air flow tester it came up as poor advised customer to have vent recleaned or shorted .
WASHER AMANA NTW4516FW3 Checked unit was in drain cycle cleared out tested ok
RANGE WHIRLPOOL GW395LEPS05 Checked unit found wire came off computer reattached tested ok
WASHER WHIRLPOOL WHD862CHC1 Found no error codes Found wire harness disconnected reattach tested ok
WASHER WHIRLPOOL WFW9750WL01 Checked unit found rear bearing badly worn causing noise . Customer will replace unit
DRYER WHIRLPOOL WHD862CHC0 Found no error code advised customer must clean out lint filter housing .
WASHER MAYTAG MVWP575GW0 02#Not completing cycle check found bad reading on motor also found water leak coming from water valve.need extra time 2CC; ordrng 1 W11205048 (WATER VALVE) and 1 W11222082 (MOTOR) and 1 WPW10556325 (ring-tub)
MICROWAVE KITCHENAID KMBP100ESS03 Vd installed part tested unit ran to specs
WASHER MAYTAG MVWB835DW4 Vd found stater rubbing pan under unit feet raised as high as they can go advised cust to replace pan with one that does not come up so high in center
DRYER WHIRLPOOL WGD75HEFW0 Vd tested unit found no issues at this time unit running to specs advised cust light coming on due to to run advised cust no issues unit heating properly and and is venting properly collected trip 125.76 by cc #
REFRIG/FREEZER WHIRLPOOL WRT314TFDW00 "Seal system problem leak in system, ordered compressor ; ordrng 1 WPW10507886 (compressor)"
DISHWASHER JENN-AIR JDB9000CWP3 Unit tested and checked soap dispenser replaced and tested ok unit ops well. ; used 1 W10861000 (DISPENSER) from stock
DRYER MAYTAG MGD5500FW1 "Checked out the dryer,founded the failure of the gas line, no gas,off.Unit tested ok,works as designed,the customer the gas supply,also must clear the ceiling ,wall vent."
MICROWAVE WHIRLPOOL WMH31017FS0 Part installed unit tested and checked ok.
WASHER WHIRLPOOL WFW85HEFC1 Checked unit found error code needs pressure sw will order ; ordrng 1 WPW10448876 (switch-wl)
RANGE AMANA AGR5330BAS3 Unit tested and checked no issue detected at time of app.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Check and found no leak at all, ran a cycle through but see no leak."
RANGE WHIRLPOOL WEG745H0FS0 Checked unit found need 2 front ignitor and spark module ; ordrng 1 W10552126 (holder-orf) and 1 W10552128 (holder-orf) and 1 WPW10475149 (module-spk)
WASHER WHIRLPOOL WFW862CHC1 Check and found that the washer is working properly as designed no problem no error code at all .
MICROWAVE KITCHENAID KMBD104GSOO Tech tested unit ok heating ok to boil point
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Replace both parts, leave working properly."
WASHER MAYTAG MVWX655DW2 Chrisvpj@verizon.net. Loose basket..causing it to slip..removed lock nut..and washplate..remounted and tightened properly...test again. All ok..
RANGE WHIRLPOOL WFG525S0HB0 "CH - customer’s complaint is about streaking on black enamel cooktop after cleaning. Cooktop enamel is not defective - no visible damage, scratches, or chipping. Advised customer on use of commercially available cooktop cleaning products and use of lint-free towels. Took pictures of cooktop to document. Advised customer to follow up with WP customer service if she is unhappy with the machines performance. No functional issues found at this time"
DISHWASHER WHIRLPOOL WDF540PADM3 Checked unit unit leaking needs spray arms ; ordrng 1 WPW10491331 (spray arm) and 1 WPW10498900 (spray arm)
REFRIG/FREEZER KITCHEN AID KRFF707ESS01 "Replaced evaporator fan kit assembly, tested ok..."
WASHER WHILPOOL WTW5500SQ2 Found oil dripping around transmission..unit shaking radically while in spin mode..unit would need tranny and basket..to costly to repair..customer will use it as is for now..
DISHDWASHER KITCHEN-AID KDFE204ESS Drain pump replaced tested ok
RANGE KITCHENAID KFGG500ESS2 "Installed parts on unit, all test and check ok."
KITCHEN WHIRLPOOL WDF560SAFW2 "Checked and found dispenser door seal loose. Reinstalled dispenser door seal, rechecked functions and unit tested ok"
ICE MAKER KITCHEN AID KUIC15NHZS0 Replaced water filter housing+filter. Unit ok.
DRYER WHIRLPOOL GGW9250PL0 "Checked out the dryer,founded the failure of the parts listed below,will order,also lot of lint to clear.; ordrng 1 279834 (COIL K) and 1 661570V (BELT) and 1 W11050897 (TCO) and 1 WP3392519 (FUSE) and 1 WP8577274 (THERM)"
DISHWASHER KITCHEN-AID KDTM354ESS1 Spray arm was clogged tech cleaned tested ok
OVEN WHIRLPOOL WFG520S0FS0 Unit tested and checked erc needed has dead pixels also spark module defective.; ordrng 1 W11027098 (ERC) and 1 WPW10511278 (SPARK MODULE )
DISHWASHER KITCHEN-AID KDTE254ESS Filter cleaned unit tested ok
REFRIGERATOR KITCHENAID KRSC503ESS01 Made checks” advsied customer that ice maker functions normal & about cosmetic damages dispenser tray isn’t covered under warranty. Units ok...
WASHER WHIRLPOOL CAE2795FQ0 Install both parts left unit working as designed no further repairs
WASHER WHIRLPOOL WTW5000DW1 "Checked out the washer,found the failure of the improper drain hose,blockages,kinked and off balance tub.Cleared the drain hose and recalibrated,tested ok on full cycle with loads."
WSH FRT/LOAD MAYTAG MHW6630HW0 "Installed 3 of the 4 parts listed below,1 rts,unit tested ok,works as designed."
WASHER MAYTAG MVWB766FW1 Replace control and lid lock run test ok
D/WASHER UNDCTR KITCHEN AID KUDE60HXSS3 Replacement wash arm arrived broken and will have to be reordered. ; ordrng 1 WPW10320512 (arm-spray)
WASHER WHIRLPOOL WTW5000DW1 Replace damage w.valve test ok; used 1 W11210459 (VALVE) from stock
ICEMAKER JENN-AIR JIM158XYRS0 Checked and found unit has a broken water reservoir and faulty recirculating pump. ; ordrng 1 W10837384 (pan-water) and 1 WPW10489122 (pump)
DRYER MAYTAG MGDB880BW0 "Replace drum,rollers and belt test ok; used 1 349241T (roller) from stock"
DISHWASHER KITCHEN-AID KDTM354DSS Unit need new motor diverter board s not working ; ordrng 1 W10805015 (pump&motor)
REFRIG/FREEZER WHIRLPOOL WRS321SDHZ01 Installed filter and filter housing Customer has PC Richards contract
REFRIG/FREEZER WHIRLPOOL WSF26C2EXF01 Spoke to tech line and went to diagnostics tested black with white liner and white under freezer door both switches were taped shut and ice dispenser were taped shut checked and found that door wires are damaged and was given suggestion to order freezer door file number given 7727365146.; ordrng 1 LW10371918 (dor-fip ms)
REF S/S 20 CF WHIRLPOOL WRS571CIHZ00 Replaced damper
WAASHER WHIRLPOOL CAM2752TQ2 "After replacing the defective agitator...found transmission bad during testing...order gearcase and return with 2 count; ordrng 1 285852A (coupling,motor) and 1 3360629 (gear case)"
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Bins not covered customer decline repair, customer will call whirlpool to see if they will cover bins"
DRYER WHIRLPOOL WED7590FW1 "Install board, only test it is working good . I call up the office customer will call office to provide a probe of purchase."
REFRIG/FREEZER JENN-AIR JB36NXFXRE01 Reinstalled extension arm cycle check
REFRIG/FREEZER KITCHEN-AID KFIV29PCMS00 "Removed freezer door defrosted ice,installed new ice maker,boards controls,rear adapter kit cycle check"
WASHER WHIRLPOOL MVWB865GC0 Broken cup dispenser needs to order; ordrng 1 W10863011 (dispenser)
REF S/S 20 CF WHIRLPOOL WRS571CIHZ01 Installed all parts instructed customer 24 hours. Parts installed were thermistor for fresh food section diffuser main control board and user interface control board.
REFRIGERATOR KITCHENAID KRFC604FSS01 "Ep-Unit was cold in F/C upon arrival,installed new control board, corrected water supply line and tightened handles. Recommend changing copper supply to plastic. Advised 24-48hrs for full temp recovery and up to 72hrs for full ice bin. Set unit to recommended and turned on “max ice/cool”"
D/WASHER UNDCTR KITCHEN-AID KDTM354DSS5 "Checked out the dishwasher,founded the failure of the parts listed below,will order .; ordrng 1 W10803367 (CONTROL P) and 1 W11084121 (TURBIDITY S) and 1 W11100762 (WIRING HARNESS) and 1 W11177740 (CONTROL ELEC)"
DISHWASHER MAYTAG MDBH949PAB4 Adjust float unit tests ok.
WASHER FRONT WASHER WFW9150WW01 2m 3cc Washer is destroy inside loud on spin overhaul and other parts needed ; ordrng 1 W10313497 (tub-outer) and 1 W11239040 (REAR TUB) and 1 WP8540088C (pulley) and 1 WP8540101 (belt) and 1 WPW10171902 (motor-drve) and 1 WPW10202459 (basket) and 1 WPW10283361 (nut) and 1 WPW10730972 (pump-water)
REFRIGERATOR WHIRLPOOL KRFF302EBS00 Replace defective damper check ok.; used 1 WPW10594329 (CONTROL) from stock
DRYER WHIRLPOOL MGDB835DW4 D installed part tested unit ran to specs
REFRIGERATOR KITCHENAID KRMF706ESS00 "Ice maker stuck in cycle, ordered new ice maker ; ordrng 1 WPW10764668 (ice maker)"
REFRIGERATOR WHIRLPOOL WRF532SMBM01 Db door has a warp in the top not hitting the switch unit will need a door 12977869SQ called techline Sr#7727363191 customer will call whirlpool
WASHER WHIRLPOOL WFW86HEBW2 "Checked unit, checked tub and baffles and did not feel anything sharp or anywhere where cloths could catch and rip. Bellow is good and all test ok. Customer had a shirt with hole but advised that if clothes are breaking apart or already have damage that while washing, previous damaged clothes will only get worse. Advised proper use and care and all ok at this time."
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Ordered gasket ; ordrng 1 W10830162 (gasket-fip)
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Checked and found faulty evap fan Defrosted and left the unit working as designed ; used 1 WP2315539 (EVAP FAN) from stock
DRYER GAS WHIRLPOOL WGD85HEFC0 Checked and found clogged vent line over heating unit advise they do a vent clean
RANGE WHIRLPOOL WFG320M0BS3 Customer concern was the door not closing properly and seems to be is uneven checked and found no hot air escaping Unit is designed to appear like that no repairs to be done
DRYER MAYTAG MEDX655DW1 Reattached push-to-start switch and checked
REFRIGERATOR WHIRLPOOL WRS571CIHB00 Damage water tube was not order ; ordrng 1 WPW10279884 (WATER TUBE)
REFRIG/FREEZER MAYTAG MRT118FFFZ05 "Rtr, Install Compressor and service valve dryer needs lock ring set. Filter drier is on site with compressor not installed.; O-emld tckt"
DRYER WHIRLPOOL WED4815EW1 Removed caging from outside vent...unit working properly now
WASHER WHIRLPOOL WFW6620HC0 Address is 335 Howard Ave. Had to remove shipping bolts and level machine
DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit needs console. Ui; ordrng 1 W11028004 (wire) and 1 W11116422 (panel-cntl) and 1 W11305308 (CONTROL ) and 1 W11368911 (HOUSING )
DRYER WHIRLPOOL WGD4815EW2 Run unplug for 10 minutes plug back heat ok
REFRIGERATOR KITCHENAID KRFF507HBS00 Unit needs light and light board. ; ordrng 2 W10908166 (module)s and 1 W11205083 (LIGHT) and 1 W11224256 (CONTROL )
WASHER WHIRLPOOL WTW4800BQ1 Unit working ok...leveled machine...ran diagnostics and recalibrated control...ran load of towel through rinse and spin
WASHER WHIRLPOOL WFW6620HC0 Unit needs door boot and bracket metering support2ct. ; ordrng 1 W11314648 (DOOR BOOT) and 1 W11321010 (BRACKET. )
REFRIGERATOR KITCHENAID KRMF706ESS01 Unit needs shelf; ordrng 1 W11245713 (SHELF)
WASHER MAYTAG MHW7100DW "F3E1 clean pressure switch hose test ok, Instruct costumer to use less detergent and correct cycle."
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Installed parts tested and works OK
LAUNDRY WHIRLPOOL WTW8000DW5 Installed lid and parts test ok...
KITCHEN WHIRLPOOL WDF520PADM3 "AD. Checked unit, found loose door springs. Reattached and adjusted springs. Unit tested ok."
DISHWASHER KITCHEN AID KUDE40FXSP3 Db unit has f7 e1 no heat wont reset unit needs following parts ; ordrng 1 W10703867 (heater) and 1 WPW10705575 (sensor)
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 check and found that the customer needs to replace the water filter
REFRIG/FREEZER KITCHEN AID KRMF706ESS01 "Checked over unit, all issues with unit all stemming from controls. Cooling issues, lights and dispenser issues. Will order and replace parts.; ordrng 1 W10804160 (LED POWER BOARD) and 1 WPW10675033 (CONTROL)"
DISHWASHER KITCHEN AID KUDP01ILBS1 I checked and found that the control panel and control board are defective. but the control board is discontinuing
REFRIG/FREEZER MAYTAG MFF2055FRZ00 "Unit was delivered by pcr. Doors and hinge were removed to bring into house and they lost screws and spacers, will order....; ordrng 4 M0274057 (SPACER)s and 3 WP489497 (SCREWS)s"
ICE MAKER KITCHEN AID KUIC18PNTS2 I checked and found nothing faulty in the unit is working fine. the customer needs a new water filter
D/WASHER UNDCTR KITCHEN-AID KDTE104ESS1 Need parts; ordrng 1 W10300924V (door seal) and 3 WPW10195417 (lower roller asm)s
REFRIGERATOR KITCHENAID KBSD608ESS01 "Water filter was in in all the way, now operating normal."
REFRIGERATOR WHIRLPOOL WRT314TFDW00 "Unit is operating normal at the moment, do not see any leaks."
WASHER MAYTAG MHW5630HW0 F6E2 error code...UI wont respond properly...order UI and bring ACU for backup; ordrng 1 W11316623 (console) and 1 W11322901 (cntrl-elec)
DRYER WHIRLPOOL WGD6620HWO "F3E3, customer has long run of venting that needs to be cleaned out professionally and we need to return to install noise reduction parts per service pointer2. COUNT ON RETURN ; ordrng 1 2552 (METAL TAPE) and 1 W11373810 (SEAL)"
WASHER MAYTAG MVWC565FW1 Replace control run test ok
REFRIG/FREEZER WHIRLPOOL WRS322FDAW04 Replaced UI control and interior lights due to not working
WASHER WHIRLPOOL MHW5630HW "Leaking water water found fill hose lose,Reinstalled test ok..."
KITCHEN WHIRLPOOL WFG320M0BB2 Check unit door is broken completely order parts that needed ; ordrng 1 W11105139 (BRKT GLASS ) and 1 W11176456 (GLASS DOOR) and 1 W11205070 (HANDLE) and 4 WP3400832 (SCREWS)s and 1 WPW10481433 (NAME PLATE)
WASHER WHIRLPOOL WTW5000DW2 Found drain pump on .. no error codes .. ran diagnostics .. calibrate unit.. customer instruct..
RANGE WHIRLPOOL WFG505M0BW0 Ignitor not coming .. install part; used 1 74007498 from stock
WASHER WHIRLPOOL WFC8090GX0 Found needs 220v for unit ... not at the outlet ..customer instruct to repair ..
REF T/M 20 CFFF WHIRLPOOL n/a Fan motor is not running ordered evaporator fan motor ordered gasket. Took quick pics of model and serial .2counts. ; ordrng 1 W10249195 (gasket-fip) and 1 WP2315539 (motor-evap)
WASHER WHIRLPOOL WFW5620HW0 Found unit unable to start .. no error codes.. ran diagnostics .. reset control .. As of now .. normal operation
WASHER WHIRLPOOL WFW3090JW0 AD. Also found faulty control board. Ordering part.; ordrng 1 W11367297 (CONTROL BOARD )
RANGE WHIRLPOOL 31000PAA As per customer .. smell of gas .. check for gas leak at gas line and burner tubes ...secure gas line ...no smell @ this time .. customer instruct on pilot light .. machine ok
WASHER WHIRLPOOL WTW4855HW1 Error code f8e1 ... ran diagnostics ... calibrate unit ... customer instruct to raise drain hose .. machine ok
WASHER WHIRLPOOL WTW4816FW2 Customer tried to calibrate unit with clothes ... no error codes .. calibrate unit.. ran diagnostics .. customer instruct need to raise drain hose ...machine ok
WASHER MAYTAG MVWC465HW2 Error codes f8e1 ..f0e5 .. ran diagnostics .. calibrate unit .. customer instruct
REFRIG/FREEZER WHIRLPOOL WRB322DMBW00 check and found that the evap fan motor is defective; ordrng 1 W11024089 (EVAP FAN MOTOR )
REF S/S 20 CF WHIRLPOOL WRS571CIDM01 "Replace broken ice maker, not getting voltage to ice maker found wires shorted that comes out of door at the bottom.; ordrng 1 LW10691266 (dor-fip)"
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Checked unit, found water filter clogged and not allowing water through, emptied filter into clear cup and water was brown. Photo uploaded. Advised customer that if water quality going into unit is no good, filter will clog up quickly. Unit is operating as designed and test ok."
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Replaced adjuster,sump&motor and install rack stop..tested unit ok"
WASHER WHIRLPOOL MHW4300DW Replaced defective door lock..tested unit ok
WASHER WHIRLPOOL WFW7590FW0 Replaced switch and latch. Checked operations and everything test ok. No further issue.
WASHER MAYTAG MVWC565FW1 "Ep-unit fails to drain completely after wash cycle. Drain tube is 6’ long and sealed to a check valve. Removed and tested drain pump-immediately drained out. Advised customer to correct drain tube length, contact a plumber to have drain corrected-must have an air gap, could also use a sump basin installed"
WASHER MAYTAG MVWB850YG0 Installed parts Tested ok
REFRIGERATOR JENNAIR JCB2388GTW Install parts .. shelf parts ..
REFIG/FREEZER WHIRLPOOL WRT311FZDW01 Ep-installed new control and thermistor. Set unit on fast cool with F/C at recommended. Advised 24-48hrs for full temp recovery and normal cooling cycles
WASHER WHIRLPOOL WTW5000DW3 Checked and found no issues Explained to customer about the usage of the washer per owner’s manual Unit operates as designed
DRYER WHIRLPOOL 999999 Ep-explained OOW to customer and potential costs. Service was declined
WASHER WHIRLPOOL WTW8040DW0 Adjusted machine legs as per sp W10828881Unit tested ok
KITCHEN MAYTAG MDBH949PAM Found door seal had come off..inspected seal ok..reinstall tested unit ok
M/W OTR AMANA AMV2307PFB3 "Installed control, tests good."
RANGE WHIRLPOOL WFG540H0A51 "Unit tested and checked erc needed to complete repair explained to cx cause of unit not working and, that exterminator is needed before we can repair unit. Cx should Call back when this procedure is completed and a receipt is available.; ordrng 1 WPW10348713 (ERC)"
RANGE WHIRLPOOL WFG775H0HZ0 "Found oven door skewed from left to right. In addition, the warming drawer below the oven door is not closing flush to liner and is skewed as well. Called tech line to discuss issue and it was determined the unit has a damaged chassis and will need to be exchanged. SR# 7727361212"
DRYER WHIRLPOOL WGD8000DW4 "Found loose connection to automatic dry sensor. Secured connection, unit working as designed now."
DRYER ROPER RGD4516FW0 "Diagnosed and replaced faulty motor 279827, and blower wheel WP694089. Unit working as designed ; used 1 279827 (motor), and 1 WP694089 (BLOWER WHEEL) from stock"
RANGE MAYTAG MER8600DH0 Replaced faulty bake element..tested unit ok