Local Reviews
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Enerve B.
WASHER AMANA NTW4516FW3 "Founded the failure of the drain pump and the water supply line,mixed. Re installed the water the water supply and repaired the drain pump,unit works as designed."
Paul T.
RAN GS 30 CV WHIRLPOOL WFG320M0BS0 Checked unit found control not responding properly when trying to turn off oven. Also weak ignitor. Will need control; ordrng 1 W11126814 (CONTROL ) and 1 WP98014893 (VALVE)
Enerve B.
WASHER MAYTAG MVWB835DW3 "Founded the failure of the motor rotor screw.Repaired the motor rotor,tested ok on cycle."
Enerve B.
WASHER WHIRLPOOL WFW86HEBW1 "Founded the failure of the drain hose ,water pressure and improperly used. Repaired the drain hose and the water supply ,tested ok w/cust."
Robert D.
WASHER MAYTAG MVWX655DW1 Unit is filling as intended. No faults via diagnostics. Ran calibration and auto test. Everything test ok.
Adrian R.
WASHER WHIRLPOOL WFW929FW0 Check and found that the drain needs to be replace.; ordrng 1 WPW10605427
Marc C.
DISHWASHER WHIRLPOOL WDF330PAHB2 Tested unit in diagnostics fill wash . Resecured loose wire to heater. working as designed advise customer unit needs hot water unit working as designed
Enerve B.
FREEZER WHIRLPOOL WRT518SZFM00 "Founded the failure of the parts listed below ,will order.; ordrng 1 W11127829 (MOTOR,Cond) and 1 W11204896 (Blade,Fan) and 1 WPW10570380 (Scroll,Fan)"
Matt S.
DRYER MAYTAG MGDX655DW2 Working nstalled new timer and control. Workng properly.
Enerve B.
REFRIGERATOR KITCHENAID KFIS25XVMS10 "Founded the failure of the parts listed below , will order; ordrng 1 W10830055 (Gasket,Door) and 1 W10882923 (ASSY,I/M) and 1 WPW10312696 (Water Inlet V)"
Enerve B.
WASHER MAYTAG MVWC565FW1 Founded failure of the tub suspension off line.Re installed the tub suspension and tested ok.
Enerve B.
REFRIGERATOR MAYTAG MRT118FFE00 Founded the failure of the motor avap.Installed from t/s.; used 1 2315539 (MOTOR-EVAP) from stock
Darren S.
DRYER WHIRLPOOL ALG331RAW Install parts
Clayton G.
KITCHEN JENN-AIR JDB6510AWP Timer WP99002206 209.96$99002490 57$99002205 87$ $1903ct.Gave est.standard labor 01211500
Lewis G.
DISHWASHER KITCHENAID KDTE104EBL2 Customer stating that there was a leak coming from underneath the dishwasher ran diagnostic mode everything working perfect no error codes on the machine let it run while viewing underneath no Leak detected.... unit had suds in the tub and explained to get HE version of Cascade
Lewis G.
COMPACTOR WHIRLPOOL GX900QPPB4 Unit had no power which is why it was in the stuck position needs to get an electrician there was no power going to the outlet attached an extension cord tested with another outlet and compactor was working as it should unit repaired.
Clayton G.
WASHER WHIRLPOOL WFW70HEBW1 Ran self test found drain hose too far into stand pipe. Unit tests ok.
Darren S.
REFRIGERATOR KITCHENAID KRFC302ESS00 Found fresh food temp at 40 degrees .. freezer at 27 degrees... compressor very hot .. ; ordrng 1 W10143759 (FILTER DRIER ) and 1 W10507884 (COMPRESSOR )
Ken K.
REFRIGERATOR JENN-AIR JF36NXFXDE01 "Checked unit none of the lights are working, ordered board and lights; ordrng 1 W10640411 (LED BOARD) and 6 W10908166 (LED LIGHTS)s"
Clayton G.
KITCHEN WHIRLPOOL JJW3830DP02 Top line customer. Adjust fan blade. unit test ok.
Clayton G.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer states dishes are not dry.Unit tests ok. Advised customer on how to state unit. All of the unit works as designed.
Clayton G.
DRYER EL AMANA NED4655EW1 Found wire off thermostat. Repaired and advised cust customer to call a hvac company to clean or replace vent.
Clayton G.
WSH FRT/LOAD WHIRLPOOL WFW95HEXW2 F6E1F5e2F8e1WP8183270 128.92$Needs door lockControl And tub assy. WPW10409998W10365754W10365755WPW10442137Unit needs list of parts will not unlock nor will it run self test properly unit has frozen in her tub and cannot physically move. Will require two men two counts; ordrng 1 W10365754 (stator) and 1 W10365755 (rotor) and 1 WP8183270 (latch) and 1 WPW10409998 (tub-outer) and 1 WPW10442137 (cntrl-elec)
Stoyan S.
D/WASHER UNDCTR WHIRLPOOL WDT730PAHZ0 Replace defective pump motor Test it all op ok; used 1 W11085683 (PUMMP & MOTOR) from stock
Clayton G.
OVEN AMANA AGR6303MFW0 Jim Buckingham Property managerRenaissance village 20 mary louis ave. Ledge wood nj 07852Bill customer Unit needs bake igniter and dsi board.Gave est of 400$W10622771 pointerWP9758079 52.08$WPW10511278 131.32$W10701462 43.12$Laborstandard labor 031600 ; ordrng 1 W10701462 (harns-wire) and 1 WP9758079 (igntr-oven) and 1 WPW10511278 (module-spk)
George T.
REF BOT/MT 25CF WHIRLPOOL WRT318FZDW02 Found bad restriction and also compressor running extremely hot .will order a compressor.; ordrng 1 W11092625 (compressor)
Moses D.
MICROWAVE JENN-AIR JMV8186AAS Made checks needs new magnetron and diode. Part is discontinued mag- W10126785 diode- DE91-70063D
Frank G.
DRYER WHIRLPOOL MGD5630HW0 This is a natural gas dryer that has to be turned over to liquid propane...also there is no propane coming to the dryer...and this is a brand new dryerCustomer has to get LP gas to dryer and turn the dryer over to propane from natural gas
Moses D.
MICROWAVE JENN-AIR JMC2430DP01 Has error F2E1 code ordering control ; ordrng 1 W11229663 (CONTROL PANEL)
Kenny G.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Found defective ice maker. Will order ; ordrng 1 WPW10300024 (icemaker)
Jason T.
REFRIGERATOR WHIRLPOOL WRF736SDAM12 Made checks” found defective gasket” order parts..; ordrng 2 W10407212 (GASKETS )s
Ken K.
REFRIG/FREEZER WHIRLPOOL ED2GHEXNQ04 "Send customer receipt no email address, replaced broken dispenser bracket"
Wayne L.
REF BOT/MT 21CF KITCHEN-AID KFCS22EVMS8 Check unit installed part unit working fine
Eddy P.
M/W OTR WHIRLPOOL WMH53520CS 7 Need to 3 count to replace transformer magnetron diode and capacitor. Whirlpool is covering the call; ordrng 1 W10818686 (magnetron) and 1 W10850446 (capactr-mg) and 1 W10880342 (transformr) and 1 W11256462 (DIOD)
Moses D.
DISHWASHER JENN-AIR JDTSS244GS0 Replaced faulty upper tracks. Tested ok
Kyron G.
DISHWASHER KITCHENAID KDPE234GPS0 "unit checks ok., used 1 w10861000 from stock"
Vincent D.
WASHER MAYTAG MVWB765FW1 Vd tested unit found no issues at this time unit running to specs
Elmer A.
DRYER WHIRLPOOL WGD8200YW2 Repaired vent checked op ok.
Arden D.
REFRIGERATOR WHIRLPOOL WRF535SMBM AD. Replaced defective gasket. Unit ok.
Adrian R.
REF BOT/MT 19CF KITCHEN-AID n/a Check and found that the reservoir was frozen which caused the dispenser to leaks remove and defrost leave working properly.
Moses D.
D/WASHER UNDCTR KITCHEN-AID KUDE20IXSSA Spray arms not turning. Ordering parts; ordrng 1 WPW10333330 (SPRAY ARM LOWER) and 1 WPW10340542 (MANIFOLD) and 1 WPW10448645 (SPRAY ARM UPPER)
Vlad C.
REFRIGERATOR WHIRLPOOL WRT311FZDB00 Repaired/Secured temp. control board. Inspected for proper function. Working fine now.
Moses D.
RANGE JENN AIR CVEX4370B Replaced front left element and filter. Tested ok
Arden D.
WASHER WHIRLPOOL WFW7590FW0 "AD. Checked unit, found faulty knob. Ordering part.; ordrng 1 W10875909 (KNOB)"
Jose R.
WASHER MAYTAG MVWB835DW1 "Code F6E2,F6E2 F5E2..communication issue between us and control..connections ok..; ordrng 1 W10810403 (lid lock assy) and 1 W10861510 (console) and 1 W11024149 (cntrl-elec)"
Arden D.
REFRIG WHIRLPOOL JBL2088WEM0 "AD. Checked unit, found faulty drain tube. Ordering part. Collected $63.98 via ccd.; ordrng 1 W10619951 (DRAIN TUBE)"
Kenny G.
REFRIGERATOR KITCHENAID KFCS22EVB12 See ticket 767351 for info regarding parts that have been ordered and are awaiting door and other parts. 973-226-1000 —- parts department ; O-emld tckt
Kenny G.
M/W OTR WHIRLPOOL WMH31017HS0 Checked and found operating properly but ring and plate was defective and warped melted. Ordering new Working as designed. ; ordrng 1 W11193600 (ring-turn) and 1 WPW10337247 (turntable)
Enerve B.
RAN GS 30 CV AMANA AGR4230BAW3 Installed the oven dr gasket.
Kenly S.
RAN GS 30 SC KITCHEN-AID KSGG700ESS1 Heck and I found that the MODULE SPK is defective; ordrng 1 W10432517 (HANRS-WIRE) and 1 WPW10475149 (MODULE SPK)
Kenly S.
RANGE WHIRLPOOL JGR8890ADP and I found that the temperature sensor is defective; ordrng 1 12001655 (SENSOR ) and 1 WP74011433 (SENSOR-OVEN)
George T.
COOKTOP WHIRLPOOL ACR4303MFW0 Electric stove elements will cycle off after reaching the temps..can also take awhile for it to kick back on.this is normal..unit was tested throughout...all features and functions tested ok while present..
Omar S.
WASHER MAYTAG WTW4616FW2 "Long fill F8E1 found cold water valve clog,clean Reinstalled test ok.."
Karl G.
KITCHEN WHIRLPOOL KDTE104DSS0 Kg 4/9 spoke to Lori@office whirlpool called and updated model and serial/ dop. Prescreening rollers for lower dishrack; ordrng 4 WPW10195417 (wheel)s
Omar S.
WASHER WHIRLPOOL WFW75HEFW0 "F3E1 pressure switch fault,reset washer if issue continue it will need pressure switch and hose estimate declined paid service charge$122.57#1526331227"
Vlad C.
WASHER WHIRLPOOL WTW4816FW2 Repaired/Secured loose drain pump. Inspected for proper function. Working fine now.; Job Cmpltd
Clem S.
DRYER WHIRLPOOL MUG2000AWW Repaired open gas valve coil. Test okay ; used 1 279834 (Coils) from stock
George T.
DISHWASHER IKEA IUD7555DS0 Broken soap dispenser has to be replaced...; ordrng 1 W11032769 (dispenser)
Clem S.
REFRIGERATOR WHIRLPOOL KBFS25EVMS3 "Found seal system leak . Evaporator,compressor ,drain pan loop. Decline for now"
George T.
REFRIGERATOR WHIRLPOOL WRT111SFDW04 Abnormal sound coming from compressor and not cooling properly..need to replace compressor..; ordrng 1 WPW10507886 (compressor)
Mike D.
DISHWASHER WHIRLPOOL KUDS35FXSSA Check found no leaks from unit at this time ran cycle unit checked ok
Trevor B.
DRYER WHIRLPOOL MGDX600XW0 TB- Found dryer vent cap completely clogged with lint causing dryer to short-cycle heat function. Removed excess lint and tested dryer operation. Heat patterns and operating temperatures test good at this time. Paid service charge $122.57 by ref# 1526497044.
Keyel H.
REFRIGERATOR WHIRLPOOL WRT518SZFB00 Fan blade loose on condensing fan motor order part needed.; ordrng 1 W11127829 (motor-cond) and 1 W11204896 (FAN BLADE )
Mike D.
OVEN KITCHENAID KFED500ESS02 Check found left front burner defective will order ; ordrng 1 WPW10259005 (elmnt-surf) and 1 WPW10296657 (switch-inf)
Mike D.
DISHWASHER MAYTAG MDB4949SHZ0 Arrived on call as per customer unit was disconnected and is in the backyard unit is operating perfectly as per customer returning parts to stock
Mike D.
M/W OTR AMANA AMV2307PFW0 Replaced defective control needs additional parts will order ; ordrng 1 W10754299 (magnetron) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W11256462 (DIODE)
Mike D.
RANGE WHIRLPOOL KCGS350ESS00 Check found cook top pitting with spots will order; ordrng 1 W10597067 (cooktop)
Mike D.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Check found wash motor and drain motor defective will order ; ordrng 1 W10876537 (drain pump) and 1 W11087376 (pump&motor)
Adrian R.
WASHER WHIRLPOOL WFW97HEDU0 Check and found that the electronic shut off value was not powered on. Plug it into a different outlet leave now working. No hot water was going into the washer.Notice …Customer going call the office with payment ……
Damion M.
LAUNDRY WHIRLPOOL WGD8620HW0 Check dryer but I’m unable to verify customer complaint i ran unit check found NO issue instruct customer left unit working has design...
Adrian R.
MICROWAVE KITCHENAID KBMS1454SSS1 Check and found that the motor cover needs to be replace and the turn table motor. Customer said he’s going to find out why whirlpool not paying for the total repair and don’t wish to pay anything himself. So we’re not ordering parts until we hear from the customer.; ordrng 1 461967008471 (MOTOR COVER ) and 1 W10911403 (TURN MOTOR )
Adrian R.
DRYER WHIRLPOOL LSG7804AAE Need both thermostats .; ordrng 1 WP3003395 (HIGH LIMIT THERMOSTAT ) and 1 WP3387134 (CYCLING THERMOSTAT )
Jesse F.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Parts defective. O&i parts...; ordrng 1 W10257238 (COVER) and 1 WPW10238100 (valve-inlt) and 1 WPW10341320 (valve-inlt)
Karl G.
RANGE WHIRLPOOL WFG515S0ES1 Kg 4/9 CANCEL no form of payment
Darren S.
WASHER MAYTAG MVWC565FW1 No error codes .. ran diagnostics... calibrate unit.. customer instruct..
Sam C.
REFRIGERATOR IKEA ISC21CNEDS00 "Found damage ice bin,instructed customer; ordrng 1 WPW10294325 (ice-contnr)"
Ken K.
REFIG/FREEZER KITCHENAID KRFC300ESS01 "Checked unit frost build up in FC, found draw misaligned, adjusted door and gasket"
Damion M.
RANGE WHIRLPOOL WFG525S0HS0 Ckeck range and found faulty control valve not opening..; ordrng 1 WPW10602001 (VALVE)
Clayton G.
VENTHOODS KITCHENAID KVWB406DSS States cosmetic issue. Scratches n dent!Advise customer this is an installation issue they must go back to their installer to have parts replaced or unit replaced.Pictures available if needed
Wayne L.
WASHER WHIRLPOOL WTW5006DW1 Check unit door lock was stuck remove debris that was blocking connection unit working fine
Peter B.
ALPHA WHIRLPOOL WFW7590FW0 Check over ran a diagnostic test functions fine at this time wrong cycle was used
Paul T.
OVEN KITCHENAID KEBS277SBL04 "Spoke with jennifer at aig. Documented that unit is in bad shape and would need excessive repairs to get the unit up and running. Several issues with unit due to over and excessive use. Would need both gaskets, oven doors both falling off due to hinge wear, control and touch pad not operating properly and several functions not working. Pictures of unit uploaded to show condition of unit."
Felipe T.
KITCHEN JENN-AIR JDB9200CWP2 "Replaced defective upper rack tracks ; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Arden D.
DRYER WHIRLPOOL WGD5000DW0 "AD. Checked unit, found faulty burner Assy and sensor. Ordering parts.; ordrng 1 W10823508 (BURNER ASSY ) and 1 WP338906 (SENSOR )"
Jerel L.
ICEMAKER KITCHENAID KUIX505ESS2 Found loose connection at heater. Reattached harness. Unit checked ok. Instruct cust to give 24 to 48 hours for proper operation.
Karl G.
LAUNDRY MAYTAG MVWX655DW1 Kg 4/9 checked unit found display showing error code for uneven off balance load. Inner basket loose and does not engage with gearcase. Needs new transmission and washplate. Unit is in McDonalds restaurant. Customer will replace unit with new due to cost of repair.
Damion M.
LAUNDRY WHIRLPOOL WGD9750WL1 Check dryer and found faulty pulley broken I installed new check left unit working has design...; used 1 279640 (idler pulley) from stock
Paul T.
REFRIGERATOR KITCHENAID KSRG25FVMS01 "Checked unit, found drain tube clogged in freezer causing water to back up. Used steam to clear all ice and blow out drain tube, all test and check ok."
Darren S.
WASHER WHIRLPOOL WTW5000DW1 Ran diagnostics .. no error codes .. calibrate unit .. customer instruct on balancing load .. machine ok
Tim S.
WASHER WHIRLPOOL WTW4855HW1 Found washplate loose and making noise during wash/ tightened nut to plate and tested/ checked ok. Job Cmpltd
Enerve B.
WASHER MAYTAG MVWB835DW3 "Founded the failure of the motor rotor screw.Repaired the motor rotor,tested ok on cycle."
Tim S.
DISHWASHER KITCHENAID KDTM384ESS1 "Replaced defective adjuster do to defective tracks; used 1 W10546503 (ADJUSTER), 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Lewis G.
DISHWASHER KITCHENAID KDTE334GPS0 Upper rack rail assembly was broken replaced used part number w11259786 tested everything working as hard; used 1 W11259786 (TRACK) from stock
Arden D.
RANGE JENN-AIR JGRP436WP02 "AD. Checked unit, found faulty electrodes, regulator and module. Ordering parts.; ordrng 1 W10145584 (REGULATOR ) and 1 W10332287 (BROIL ELECTRODE ) and 1 W11113650 (ELECTRODE ) and 1 WPW10511278 (MODULE )"
Clayton G.
OVEN WHIRLPOOL WOD51EC0HS01 Unit will need appliance manager as well as door lock. Light is staying on in upper oven compartment upper and lower oven not baking.W11261167 amp boardW10883049 latch2 ct 1 man; ordrng 1 () and 1 W10883049 (latch-door)
Karl G.
REFRIG/FREEZER WHIRLPOOL WRF540CWHZ00 Kg 4/9 spoke to customer. Service order was not dispatched to tech. Spoke to customer and she states mullion center does not engaged to close door. Prescreen ullion center; ordrng 1 WP12722803AP (rail-mulln)
Arden D.
REFRIG/FREEZER KITCHEN AID KRMF706ESS01 AD. Replaced evaporator tray. Unit ok.
Elmer A.
WASHER WHIRLPOOL WTW4955HW Helper complete.
Elmer A.
WASHER WHIRLPOOL WFW75HEFW0 Ran diagnostic operation ok no error codes.
Elmer A.
DRYER - ELECTRIC WHIRLPOOL WGD7500GW0 Repaired vent outlet checked operation ok.
Roberto C.
WASHER WHIRLPOOL WTW5000DW1 Replace washer pump run test drain ok
Roberto C.
WASHER MAYTAG MVWX700XW1 Replace motor and pump test ok
Enerve B.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Installed the part and tested ok .
Enerve B.
KITCHEN WHIRLPOOL n/a Founded the failure of the user interface harness and the vent grille.Re installed the vent grille and cleared the harness and tested ok at 350 both upper and lower.
Enerve B.
WASHER WHIRLPOOL WTW5700XW3 Founded the failure of the shifter. Installed from the T/S and tested ok w/ Load.; used 1 W10006355 (actuator shifter) from stock
Paul D.
REF S/S 23 CF JENN-AIR n/a Installed new freezer
Paul D.
WASHER MAYTAG MHW5630HW0 Installed both parts tested ok for pm
Paul D.
WASHER WHIRLPOOL WFW9151YW0 Checked unit found drain pump clogged - cleared and retested ok ; Job Cmpltd
Paul D.
WASHER WHIRLPOOL WGT4027HW0 Installed part needed tested ok
Paul D.
WSH FRT/LOAD MAYTAG n/a Checked unit found pump wasn’t draining fast enough replaced tested ok ; used 1 W10605427 (PUMP) from stock
Paul D.
REFRIGERATOR KITCHENAID KRFF507ESS01 Checked unit couldn’t find any leak coming from top right side of ref section
Paul D.
WASHER WHIRLPOOL WTW4880AW1 Checked unit found found no problem with washer at this time
Wayne D.
REFRIG/FREEZER WHIRLPOOL WRSA15SNHZ01 Replaced compressor ; used 1 876764 (VALVE) from stock
Chris H.
WASHER MAYTAG MVWB980BW0 "CH - while attempting to take unit apart, found very large amount of white hard water deposits inside tub and rust on drive shaft. Could not remove rotor cover screw from bottom of drive shaft. In order to complete repair, unit needs new buffer {280142}, plate x2 {WP8557836}, screw x4 {8534042}, stator {WPW10419333}, rps sensor {WPW10178988}, rotor {280146}, 2nd tech and xtra time on return. Tub to be used on return; ordrng 1 280142 (BUFFER) and 1 280146 (ROTOR) and 4 8534042 (SCREW)s and 2 WP8557836 (PLATE)s and 1 WPW10178988 (RPS SENSOR) and 1 WPW10419333 (STATOR)"
Wayne D.
REFRIGERATOR IKEA IX5HHEXVS00 Needs compressor
Matt S.
LAUNDRY MAYTAG MHW3505FW0 Tub is damaged along with the box. Reordering a new tub assembly W10901030 2 man extra time.; ordrng 1 W10901030 (tub-outer)
Eric P.
RANGE WHIRLPOOL WFG525S0HZ1 "Ep-installed new control panel, set clock"
Arden D.
WASHER WHIRLPOOL MAV8557AWQ "AD. Checked unit, found faulty pressure switch. Ordering part.; snapped 1 QuickPics"
Marc C.
OVEN WHIRLPOOL WFE321LWQ0 Tested unit line voltage 240 volts. Tested ovev bake 350 upper and lower elements working at time of service. 1 time intermittant issue. Unit working as designed
Chris H.
DRYER WHIRLPOOL MGDB980BW0 "CH - unit needs new roller kit {4392067}($47.83), rear lh shaft {WPW10359272}($33.28). Gave customer estimate for repair; service fee $65, parts $81.11, labor w/2nd tech $179, tax $21.54, total $346.65. Customer paid service fee plus tax, 69.31 total by credit card, ref# 1524762149. Customer is going to call into service contract company b fore going through with repair."
Elmer A.
DRYER WHIRLPOOL WGD7590FW0 "Installed housing,motor& wheel still making noise need more part.; ordrng 1 W10508188 (drum)"
Arden D.
WASHER MAYTAG LAT7314AAE AD. Replaced defective timer. Unit tested ok. Collected $291.68 via ccd.
Roberto C.
WASHER MAYTAG MVWX655DW0 Needs gearcase loud on wash and spin 2cc ; ordrng 1 W11035751 (gearcase)
Jesse F.
REFRIG/FREEZER KITCHEN AID KRMF706ESS01 "Per A.D. and J.F., replaced evaporator tray..."
Wayne D.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 sr# 7724564535 order parts set appointment for 5/6/19 customer going away; ordrng 1 2314371 (CHECK VALVE) and 1 8201815 (connector) and 2 WP489497 (screw)s and 1 WPW10238100 (valve-inlt)
Eric P.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Ep-unit unplugged upon arrival. Checked compressor cavity and start relay for short or damaged wires, outlet that unit is now plugged into. Allowed unit to run for ten minutes and checked both R/C and F/C for unusual odors. Unable to detect any burning/unusual odor. Raised bail arm on icemaker to turn it off. Advised customer to contact us if issue re-occurs"
Eric P.
DISHWASHER MAYTAG MDB8949SBM0 Ep-control panel was not locked into front panel. Removed and re-installed properly. Tested and functions properly
Enerve B.
DRYER MAYTAG MGD3500FW0 "Founded the failure of the parts listed below,will order.; ordrng 1 W10774832 (BROKEN SW) and 1 W10875486 (ElectrIc Cont) and 1 W10909685 (THERM FUSE) and 1 W10918026 (Assy Iml) and 1 WPW10112954 (BELT) and 1 WPW10391555 (ASSY CONSOLE)"
Eric P.
REFRIG/FREEZER AMANA ASI2575FRS00 "Ep-installed new drier, evaporator and service port. Pulled and held vacuum for 10 minutes. Charged system to spec +1oz. Pressures and temps good, full frost pattern started; used 1 W10895724 (COUPLER), 1 W10896678 (COUPLER), 1 W10896689 (COUPLER), 2 W10897195 (COUPLER), and 1 W10897200 (COUPLER) from stock"
Jason T.
REFRIG/SIDE-BY-S WHIRLPOOL JS42PPDUDB16 "Replaced defective water housing & water valve, tested ok..."
Paul D.
WASHER MAYTAG MHW5630HW0 Checked unit found dial is turning and not going thru different cycle selection customer must have dryer down before tech ; ordrng 1 W11316623 (CONSOLE) and 1 W11322901 (COMPUTER)
Tyler S.
DISHWASHER WHIRLPOOL JDB9800CWP2 "Installed new control and assembly and ran an entire diagnostic cycle. All tests good, no codes."
Vlad C.
D/WASHER UNDCTR WHIRLPOOL WDT720PADM1 Part inst. Inspected for proper function. Working fine now.
Vlad C.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Repaired/Secured mullion heater. Inspected for proper function. Working fine now.
Moses D.
DISHWASHER KITCHENAID KDFE104DBL5 Replaced faulty pump&motor. Tested ok; used 1 W11085683 (PUMMP & MOTOR) from stock
Wayne D.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 W10917894 ordered parts; ordrng 1 FILLTUBEICEMAKER and 1 W11099737 (shelf-glas)
Keyel H.
REFRIG/FREEZER KITCHENAID KRSF505ESS00 Install parts defrost evap.
Matt S.
WASHER WHIRLPOOL WFW85HEFW1 "Cannot install tub assembly at this time. Found rotor bolt broken off inside shaft, also the rotor and stator is damaged. Left tub assembly on site. Order W11253212 WPW10544980 W10870751. 2 man extra time. Tight space second floor. ; ordrng 1 W10870751 (stator) and 1 W11253212 (screw) and 1 WPW10544980 (rotor)"
Keyel H.
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Frost build up on evap, Install part defrost evap.; used 1 W11223731 (CONTROL BOX) from stock"
Matt S.
DISHWASHER KITCHENAID KDTE234GPS0 Actual complaint: leaking every use. Needs a new tub assembly. And extra time. Ordering WPW10681506; ordrng 1 WPW10681506 (tub-dishwr)
Robert D.
WASHER MAYTAG MVWX655DW1 Replaced parts. No further issue. Unit is working as intended.
Arden D.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "AD. Checked unit, inspected door components and operation. Doors are ok."
Arden D.
REFRIGERATOR WHIRLPOOL JFFCC72EFP02 "AD. Checked unit, spoke to tech line (SR#7724568120). Ran diagnostics and found faulty UIs. Ordering parts.; ordrng 1 W11045565 (USER INTERFACE ) and 1 W11048180 (USER INTERFACE )"
Omar S.
DRYER - ELECTRIC WHIRLPOOL WHD3090GW0 "Found disconnect plug on capacitor,Reinstalled test ok..."
Eric P.
OVEN WHIRLPOOL WFG550S0HZ0 "Ep-unit has intermittent to no ignition at broil ignitor, had spark and ignition first attempt, failed from there. Convection fan also failed to come on during testing. Replacing control and spark module. Ordering (1) W11258611 cntrl-elec, (1) WPW10475149 module-spk. Need floor protection; ordrng 1 W11258611 (CNTRL-ELEC) and 1 WPW10475149 (MODULE-SPK)"
Tyler S.
RANGE - GAS WHIRLPOOL GW399LXUS06 "Unit needs new switch membrane, some of the buttons do not respond. Two screws that mount panel on left and right side need to be drilled out. Ordering two new screws as well. Customers home warranty may replace unit, read them cost of everything $492.55. Customer paid just the service fee $122.57 by card. x2"
Stan F.
OVEN JENN-AIR JJW2430DP03 Jenn Air shipped door handle to customer/ install door handle ok.
Stan F.
DISHWASHER KITCHENAID KDTE334GPS0 Found gasket came out of dispenser reinsert gasket ok.still under warranty took picture
Dennis B.
WASHER MAYTAG MVWC400XW3 "Db called service contract company gear case broke in half would need outer basket 2 man capacitor, motor and drain pump to complete repair motor is nla and to close call out did talk to fc and bp on call contract company will call customer in 48 hours"
Lewis G.
WASHER WHIRLPOOL WFW75HEFW0 Ran diagnostic mode tested all components of the front load washing machine no issues found unit working as it should.
Stoyan S.
D/WASHER UNDCTR KITCHEN-AID KDTE204DSS0 Replace defective dispenser Test it all op ok; used 1 WPW10304408 (
Frank G.
WASHER WHIRLPOOL WTW5000DW2 Installed control and checked...ran diagnostics and and recalibrated control
Vlad C.
WASHER MAYTAG MVWX655DW0 "Parts inst. Inspected fir proper function. Needs additional parts.; ordrng 1 W10528947 (HUB - DRIVEN, BASKET) and 1 W10902814 (IMPELLER (WASHPLATE) ) and 1 W11035751 (GEARCASE ASSEMBLY )"
Sam C.
REFRIG/FREEZER WHIRLPOOL WSF26C2EXY02 Installed new door instructed customer
Chris H.
REFRIGERATOR KITCHENAID KRFF707ESS01 "CH - replaced im, could ntrol, and rc leds - tests good. Fc led is out - unit needs new fc led {W11205083}; ordrng 1 W11205083 (FC LED)"
Arden D.
RANGE WHIRLPOOL WEG750H0HV0 "AD. Checked unit, spoke to tech line ((SS#7724569586). Ordering console.; ordrng 1 W10909023 (CONSOLE )"
Dennis B.
DISHWASHER KITCHENAID KDFE104DSS5 Db unit needs motor sump And sensor ; ordrng 1 W11084121 (SENSOR) and 1 W11085683 (MOTOR SUMP)
Robert D.
WHIRLPOOL AVANTI NEED2CNFRM123 As per office Cust rescheduled for tomorrow. Call was never removed. Disregard these notes.
Wayne L.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Check unit instruct customer how to operate unit,unit working fine"
Keyel H.
REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Unit not defrosting force unit into defrost heater respond defective board.,,; ordrng 1 WPW10503278 (refer elect cont brd)"
Wayne L.
REF BOT/MT 20CF KITCHEN-AID KRFC300EBL01 Check unit installed parts that was order unit working fine
Wayne L.
REFRIGERATOR WHIRLPOOL WRT111SFDW04 Check unit installed parts that was order and also unclogged drainage unit working fine
Robert D.
REFRIG/FREEZER KITCHENAID KRMF706EBS01 Ice maker codes out E5. Ice maker is barley producing any ice. Unit is no longer having previous power loss issue after replacing boards. Unit will need new ice maker assm. ; ordrng 1 W11126056 (ADAPTER ) and 1 W11226501 (HEATER) and 1 W11294907 (ICE MAKER )
Kyron G.
RANGE - ELECTRIC WHIRLPOOL WEG515S0FS0 "spoke with Liam. SR# 7724512145. If problem continues, customer demands unit be replaced. Customer is extremely upset with unit. Problem occured shortly after customer recieved unit. Installed manifold assy, flame spreader, and burner caps. Unit checked ok."
Kenny G.
OVEN WHIRLPOOL WGG745S0FS02 Installed control. Tested ok. Latch wasn’t needed. ; Job Cmpltd
Lewis G.
RANGE AMANA AGR6603SFW1 Replaced burner with electrode tested unit several times with customer everything lighting up like it should unit is repaired
Paul D.
OVEN AMANA AGR4230BAW3 Checked unit found oven seal torn will order ; ordrng 1 WPW10535778 (SEAL)
Kenly S.
ICEMAKER WHIRLPOOL GI15PDXZS1 check and found that the unit needs to replace the filter the customer told me that she will order it
Omar S.
WASHER MAYTAG MVWC565FW1 No power bad control board.; ordrng 1 W11162438 (CONTROL BOARD)
Peter B.
DRYER WHIRLPOOL WED9290FC0 Check over; reset control bd and cleared codes; retested cycles; all functions fine now; Job Cmpltd
Omar S.
WASHER AMANA NTW4516FW3 No power need control board.; ordrng 1 W11170317 (CONTROL BOARD)
Peter B.
DRYER WHIRLPOOL WED5620HW0 "Check unit and tested found issues at time ,stack was loose secured bracket ."
Damion M.
DISHWASHER IKEA IUD7555DS1 installed new sump &motor and check left unit working has design ...
Damion M.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Check unit and found broken upper rack adjusters , installed new and check left unit working has design...; used 1 W10712395 (ADJUSTER) from stock"
Lewis G.
DRYER WHIRLPOOL LDR3822PQ2 "Timer # 8563881 Timer, 60 Hz.(Timer Motor Not Serviceable).......changes to WP8563881 needed...customer also needs vent cleaning...customer trying to resolve warranty issue. Customer refusing to pay service fee. Juan at karls stated to bill them for $122.57...Customer did not pay/ Per juan @ karl’s or Fergusond,....bill them$122.57/ Estimate$ 95.00 labor$125.66 part # WP8563881#22.23 tax"
Jose R.
OVEN WHIRLPOOL WFG525S0HS0 Outer door stainless not staying on..; ordrng 1 W11219379 (OUTER DOOR STNSS)
Damion M.
RANGE KITCHENAID KSGG700ESS1 installed oven valve and check left unit working has design....
Jerel L.
REFRIG/FREEZER KITCHENAID KRFC704FSS00 Found icebuildup on FF Evap. Defrosted ice. cleared/Removed ice which stopped noise. Instruct cust of condensation. Unit checked ok
Moses D.
RANGE WHIRLPOOL WFG320M0BS3 Control melted ordering part; ordrng 1 W11126814 (CNTRL ELEC)
Eddy P.
DRYER WHIRLPOOL MDE25PRAYW1 Unit could not be repaired failure on the user interface part is no longer available customer is customer will need to buy a new unit. Need to send Bill to customer for $152.37
Kenny G.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM04 "Ice maker bar is defective will order. ; ordrng 1 W10474785 (shut off arm) and 1 W10632400 (asm,icemaker)"
Eddy P.
DRYER WHIRLPOOL WED9290FC0 "Customer complaint dryer was over heating not starting for a long time. Instruct customer must clean auxiliary fan fan guard in the back that cools the machine, also machine is in a very tight spot"
Enerve B.
RAN GS 30 SC KITCHEN-AID KSGB900ESS0 Installed the prescreen parts listed below and one from the T/S and unit tested ok; used 1 WPW10701462 (HARNESS) from stock
Felipe T.
DISHWASHER JENN-AIR JDB9200CWX3 Adjusted door links
Felipe T.
RANGE JENN AIR JGS1450DS0 Replaced defective control panel and bezels
Omar S.
WASHER MAYTAG MVWX655DW1 Recalibrate Washer test ok..
Omar S.
DRYER WHIRLPOOL WGD5800BW0 SR:7724569623No error code saveAdjust the focus drying time.
Kenny G.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Checked and found mullion defective ordering new one. ; ordrng 1 12722815AP (rail-mulln)
Vincent D.
KITCHEN WHIRLPOOL KDPE334GPS0 Vd found 1 error code f5e1 door not shut with in 5 second ran diagnostics found no issues unit running to specs
Vincent D.
DRYER MAYTAG MEDB765FW0 Vd tested unit found no issues at this time unit running to specs checked gap between drum and frame advised cust smaller loads and to adjust feet up
Jerel L.
REFRIG/FREEZER WHIRLPOOL GB9FHDXWS04 Installed new evap fan. Unit checked ok
Elmer A.
DRYER WHIRLPOOL WGD92HEFW0 Installed ignitor checked operation ok.
Dennis B.
REFRIGERATOR WHIRLPOOL WRFA32SMHZ01 Db fill tube was frozen cleared fill tube tested unit unit ran to specs
Derrell D.
DRYER EL WHIRLPOOL WED92HEFW0 Found idler pulley worn. Replace pulley test unit working properly ; used 1 279640 (idler pulley) from stock
Gabino P.
WASHER WHIRLPOOL WFW6620HC0 2CCT 2 MAN DRYER ON TOP ; ordrng 1 W11318755 (DRAWER ) and 1 W11324037 (CONTROL PANEL ) and 1 WPW10460693 (top)
Derrell D.
WASHER WHIRLPOOL WGD95HEXL0 Found idler pulley broken and belt frayed. Installed part customer had purchased prior. Test unit working properly
Roberto C.
DRYER WHIRLPOOL LDG9306AAE Dryer check ok must get vent clean customer requests receip by mail
Kenny G.
DOUBLE WALL OVEN KITCHEN AID KEBC107 Orders gaskets but we’re the wrong size. For wrong model. Going to re order correct part No model serial tag on unit. Going my Manuel. ; ordrng 2 WP4455380 (gaskt-door)s
Kenny G.
OVEN WHIRLPOOL WOS11EM4EW01 Checked and found bad blower fan which caused unit to over heat and blow thermal fuse. 2 count job ; ordrng 1 W10794084 (fuse-thrml) and 1 WPW10176670 (blower assy)
Dennis B.
WASHER MAYTAG MHW5100DW0 Db spoke with customer about call they canceled thru maytag