Local Reviews
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Eric P.
LAUNDRY WHIRLPOOL WFW5090GW "Ep-installed new timer, functions as designed. Advised on correcting valve issue"
Trevor B.
DISHWASHER KITCHEN AID KDTE334DSS0 TB- Found leaking coming from deteriorated tub flange around sump gasket. Unit needs replacement tub and sump/motor assembly. $130.00 credited from upper rack glides towards cost of sump/motor ($166.82(cost of sump) - $130.00 (cost of rack glides) =$36.82 new cost of sump.) Tub covered by lifetime warranty. Additional labor $190.00. Total due on return $241.85.; ordrng 1 WPW10455261 (SUMP) and 1 WPW10681502 (TUB ASSY)
Trevor B.
REFRIGERATOR WHIRLPOOL WRB119WFBW00 TB- Damper motor is excessive loud. Ordering replacement part. Rescheduled for 3/15.; ordrng 1 WPW10594330 (DAMPER MOTOR )
Frank G.
DRYER MAYTAG MGDX655DW2 Suspect rattle of gas pipe or venting....moved those away from each other and away from the back panel.
Michael I.
WASHER WHIRLPOOL GHW9250MW1 Needs mcb. Estimate declined.
Michael I.
WASHER MAYTAG MAH2400AWW Drainage issue. Unit functions as designed.
Darren S.
REFRIG/FREEZER MAYTAG MRT118FFFH00 Install parts.. vacuum system ..
Roberto C.
WASHER MAYTAG MVWB765FW2 Needs gearcase and clutch 2 cc ; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy)
Trevor B.
DISHWASHER WHIRLPOOL WDTA50SAHW0 TB- Installed new control. Tests good. Balance $153.19 paid by cc ref# 1481612794.
Matt S.
RANGE WHIRLPOOL WFG975H0HZ0 Left burner burner valve needed adjustment. . Corrected and tested. Working properly.
Omar S.
DRYER WHIRLPOOL WGD4810EW1 Humming noise if problem continue it will need a motor and blower wheel.estimate decline paid service charge$122.57Approve 1482319039Parts: 279827 Motor $103.95blower wheel WP694089 $26.89Labor $135.00Service charge $114.95 plus tax
Roberto C.
WASHER MAYTAG MVWB766FW Replace water valve run test ok
Vincent D.
DISHWASHER KITCHENAID KDPE234GPS0 Vd unit needs motor/sump (W11085683) resc cust ; ordrng 1 W11085683 (MOTOR/SUMP )
Frank G.
DRYER AMANA NGD4655EW2 Repaired crimped venting
Keyel H.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Did not receive ui board install part air tower check ok.
Trevor B.
DRYER MAYTAG MEDB855DC4 "TB- Installed new control, tightened loose ground screw at terminal block and reversed door swing. Tests good."
Robert D.
DISHWASHER WHIRLPOOL WDF560SAFM1 "Unit leaks at float switch base assm due to faulty gasket allowing water to slowly seep. Cust had a video also showing it leak during operation. Ordering float base, gasket and nut. ; ordrng 1 W10873429 (FLOAT BASE) and 1 WP8531743 (FLOAT GASKET) and 1 WPW10195038 (FLOAT NUT)"
Ken K.
REFRIGERATER WHIRLPOOL KSRV22FVSS02 Replaced defective ice maker
Trevor B.
ALPHA MAYTAG MHW7100DC0 TB- Customer took video of issue. Customer had fresh hold option selected. Advised customer that unit will continue to run fan and drum with this option after cycle has completed. Unit has no functional issues. Problem caused by user error.
Lewis G.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Installed ui control board and tested unit,..still not receiving water... reschedule appointment for Tuesday must be after three-ish if possible.... this unit also has an access issue the floor is roughly about 2 inches above the feet.. please review all the notes from previous ticket as well as the pictures from previous visit... advise customer that this is going to be an access issue but did not wanna understand that please when making appointment or calling customer with time please advise that the unit must be removed; ordrng 1 W10327249 (INLET WATER VALVE) and 1 W10917114 (SUMP AND MOTOR ASSY)"
Trevor B.
N/A N/A DU1300XTVQ2 TB- Replaced door gasket. Tests good.
Trevor B.
WASHER WHIRLPOOL WTW5000DW2 TB- Customer stated upon arrival that they called office and canceled appointment. No work done at this time.
Robert D.
WASHER WHIRLPOOL WTW8500DW0 Unit was now DOA upon arrival. Replaced control and no response from console. Old control had to of shorted console out as well. Ordering console. Cust owes existing balance of $277.74 +$200.00 ($477.74) for console on return. ; ordrng 1 W10861501 (CONSOLE)
Trevor B.
DISHWASHER WHIRLPOOL WDF520PADM5 TB- Installed new control and water valve. Tests good.
Trevor B.
WASHER WHIRLPOOL WTW4816FW2 TB- Installed new main control. Tests good.
Tim S.
COMPACTOR WHIRLPOOL TU950QPXS2 Reinstalled foot post on unit/ checked ok/ Job Cmpltd
Tim S.
DISHWASHER WHIRLPOOL WDF520PADW7 Removed broken plate chips . Damaged parts; ordrng 1 8269144A (drain hose) and 1 W10876537 (pump-drain) and 1 WPW10545278 (hose-drain)
Vincent D.
REFRIGERATOR WHIRLPOOL WRS325SDHZ Vd found vibration noise coming from under refrigerator adjusted feet up tested u it ran to specs also greased draws in fridge section
Vincent D.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Vd tested unit found no issues at this time unit running to specs
Vincent D.
REFRIGERATOR KITCHENAID KRFF305EBL00 Vd installed part tested unit ran to specs
Gabino P.
WASHER WHIRLPOOL WTW5300VW2 Need valve ; ordrng 1 WPW10144820 (valve)
Vincent D.
OVEN WHIRLPOOL WEE730H0DS0 Vd unit needs cooling fan (W11107275) 110 trip 114.95 labor 135 tax total 383.80 paid in full by cc # vd picked up part from shop installed part tested unit ran to specs
Robert D.
DISHWASHER WHIRLPOOL JDB8700AWP1 Blockage in drain pump. Removed glass and seeds. No further issue. Educated cust. Collected $218.53
Robert D.
KITCHEN WHIRLPOOL WDF520PADM7 Complaint was wrong. Cust complaint was not drying properly. Educated cust on cycle selection and turning sink on before starting cycle. No further issue
Damion M.
DISHWASHER MAYTAG MDB8959SFZ4 "3/11/19 9:02: DM rspndd 3/8 FRI, Replaced defective tracks. Working as designed"
Marc C.
RANGE WHIRLPOOL MGR5755QDQ "Tested unit found top burner switches shorted sparking; ordrng 1 74008821 (module,spark) and 1 WP74009394 (harness- s) and 1 WP74010630 (harness- s)"
Robert D.
DISHWASHER WHIRLPOOL n/a Not a whirlpool dishwasher. This is an LG dishwasher. Informed cust to contact another company that services LG.
Efrain R.
WASHER MAYTAG MVWB835DW3 Replace valve assy tested ok
Efrain R.
REFRIGERATOR WHIRLPOOL GX5FHTXVA02 Sound is coming from compressor windings .
Michael I.
DRYER MAYTAG MEDB765FW0 Needs complete disaasemble and rebuild to change cabinet. Smh. 2 man. 4 count. ; ordrng 4 49621 (FEET)s and 1 W10547697 (CABINET)
Kenly S.
OVEN WHIRLPOOL WEG730H0DS0 parts installed the unit is working well
Robert D.
FREEZER MAYTAG MBF2258FEZ01 Incorrect address. 36 Drayton LN is actual address. Ice maker shutoff arm was not inserted in module. Secured arm. Unit will no longer over produce ice. No further issue.
Frank G.
WASHER MAYTAG MVWB835DW0 Customer complaint of not enough water covering clothes; ordrng 1 W11100602 (MAIN CONTROL )
Jerel L.
WASHER MAYTAG MHW5500FW1 "Installed new air trap, pressure hose and pressure switch. Ran quick wash, washer advanced through cycle with no error codes present, unit checked ok"
Jerel L.
WASHER MAYTAG MVWX655DW1 "Installed new board. Recalibrated unit. Ran test mode, all functions passed. Unit checked ok"
Wayne D.
REFRIG WHIRLPOOL KRFF707ESS01 W11211387 order parts ; ordrng 1 () and 1 W11033168 (harns-wire)
Kenly S.
DISHWASHER KITCHEN AID KUDS35FXSS1 check and found that the control panel and board are defective; ordrng 1 W10479761 (CNTRL-ELEC) and 1 WPW10481125 (CONSOLE ASSEMBLY (INCLUDES INSERT) (STAINLESS)
Roberto C.
WASHER WHIRLPOOL MVWB835DW1 Washer check ok normal sound level..
Elmer A.
WSH FRT/LOAD WHIRLPOOL WFW75HEFW0 Unclogged drain pump checked operation ok.
Tim S.
DISHWASHER WHIRLPOOL KDPE234GPS0 Replaced defective latch & control
Gabino P.
WASHER MAYTAG MVWX655DW1 "Replace door , hinge etcCheck working is"
Matt S.
MICROWAVE JENN-AIR JMC2430WR00 Working installed panel control. Also needs a wide board and power board. Order WPW10120228 W10853613 WPW10350780 ; ordrng 1 W10853613 (filter) and 1 WPW10120228 (cntrl-elec) and 1 WPW10350780 (cntrl-elec)
Gabino P.
WASHER MAYTAG MHW8200FC0 Found code f0e5 Reset main computer check working ok
Gabino P.
WASHER ELECTROLUX EFLW317TIW1 Washer working OkReset control board check working ok
Marc C.
REFRIGERATOR KITCHENAID KRFF707ESS01 Freezer door handle loose I tightened freezer door handle tested unit OK
Chris H.
KITCHEN WHIRLPOOL JDB9800CWP2 "CH - customer showed receipt w/ dop of 11/27/18 - unit is iw. Found lh door hinge bracket on frame is bent and separating from side of tub aprox. 1/8”, causing top rh corner of inner door to make contact with tub. As a result door will not close fully. Also, door latch and strike are damaged. Unit needs tub {W10713323}, strike {WPW10544004}, latch {WPW10653840}, extra time on return; ordrng 1 W10713323 (TUB) and 1 WPW10544004 (STRIKE) and 1 WPW10653840 (LATCH)"
Stoyan S.
KITCHEN KITCHENAID KDTE334GPS0 Replace broken tracks Test it all op ok; used 1 W11259785 (TRACK) from stock
Stoyan S.
D/WASHER UNDCTR KITCHEN AID KDTE104ESS1 Replace defective pump motor Test it all op ok
Adrian R.
REFRIGERATOR JENN AIR JCD2290HES ordrng wp67005154/valve (by FH)
Kenny G.
WASHER WHIRLPOOL MVWB835DW4 Installed control tested. Ok.
Kenny G.
M/W OTR KITCHENAID n/a "3/11/19 9:42: KE rspndd 3/8 FRI, per tech noted we cannot work on unit due to cust screw removal-close out"
Wayne D.
REFRIG/FREEZER WHIRLPOOL WSF26C2EXY02 Replaced control and sensor
Chris H.
OVEN JENN-AIR JJW3830WP02 "CH - unit needs new user interface {W10673678} ($2189.40), control {WPW10292566} ($286.78). Requires second tech, oven cart, and extra time on return. Gave customer estimate for repair: service fee 114.95, labor w/ 2nd tech $224, parts $2476.18, tax $186.50, total $3001.63. Customer paid service fee + tax, $122.57 total by credit card, ref# 1482116238"
Jerel L.
72" BM KITCHENAID KFCS22EVMS6 Found clogged drain. Removed dust from funnel attached to drain tube. Customer will defrost unit themselves to eliminate any remaining ice. Unit checked ok paid by CC auth # 1481639969
Sam C.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Can’t get in touch with customer didn’t answer phone called office because nobody answer at the door, removed all doors handles apply leak lock on treads"
Marc C.
DRYER MAYTAG MGDC215EW2 Tested unit found open thermal fuse replaced thermal fuse unit ok; used 1 WP3392519 (THERMAL FUSE) from stock
Matt S.
DISHWASHER WHIRLPOOL WDT730PAHZ0 New upper rack adjuster kit installed. Workng properly.
Gabino P.
WASHER WHIRLPOOL WTW4950HW1 Need control board ; ordrng 1 W11256105 (CONTROL BOARD )
Clem S.
REF T/M 18 CFFF WHIRLPOOL n/a "Replaced part ,test okay"
Chris H.
MICROWAVE JENN-AIR JMC2430DP01 CH - installed new control panel - tests good
Eric P.
REFRIGERATOR WHIRLPOOL WRT106TFDW01 "Ep-plugged unit in and breaker tripped, unplugged unit and breaker tripped. Resident advised me that plugging in anywhere in the house the breaker trips. Tried second breaker, no tripping after second attempt. Confirmed 120vac at outlet. Ohmed compressor-start winding= 11.3 ohms, run winding= 6.8 ohms. Both are over range, compressor just hums without starting. Unit has a seized compressor. Ordering (1) WPW10507886 compressor , (1) 482801 mounting kit; ordrng 1 482801 (MOUNTING KIT) and 1 WPW10507886 (COMPRESSOR)"
Adrian R.
DISHWASHER WHIRLPOOL KUDP02IRBL2 used 1 w10402110 from stock
Adrian R.
WASHER WHIRLPOOL WTW5000DW2 "3/11/19 9:07: AR rspndd 3/8 FRI, Checke dunit and found everything working as designed"
Gerry Q.
RANGE WHIRLPOOL JGS8850BDB "Unit need new hinges and oven igniter bake; ordrng 1 74007498 (igniter,oven) and 2 74011475 (hinge- doo)s and 2 WP74003976 (screw)s and 1 WPW10162384 (gaskt-door)"
Adrian R.
DISHWASHER WHIRLPOOL KDDC24CVS00 fan motor and bezel. Working as designed
Arden D.
REFRIGERATOR KITCHENAID KBFS20EVMS13 "AD. Checked unit, found faulty icemaker and filter head. Ordering parts.; ordrng 1 D7824706Q (ICEMAKER ) and 1 W10861009 (FILTER HEAD )"
Adrian R.
DISHWASHER - BUI KITCHENAID KDTE404DSS working as designed
Adrian R.
REFRIG/FREEZER JENN AIR JFC2089BEM01 working as designed
Adrian R.
WASHER WHIRLPOOL WFW92HEFW0 "3/11/19 9:13: AR rspndd 3/8 FRI, FOund no cold water going to unit. The electronic water shut off needs to be replaced."
Clem S.
D/WASHER UNDCTR KITCHEN-AID KDTE104DSS1 "Defective motor ,replaced part,test ok; used 1 WPW10605057 (PUMP & MOTOR) from stock"
Vlad C.
RANGE WHIRLPOOL WFG320M0BB2 Apt. # 5E. Repaired/Secured cook top valves. Inspected for proper function. Working fine now.
Robert D.
WASHER WHIRLPOOL WGD92HEFW1 Replaced nozzle and valve. Unit is no longer leaking. After running test cust asked me to take off cold supply since she does not even use steam and does not want another leak from something she does not use. Removed cold water hook up as per cust. Unit no longer has cold water supplied. Cust will not use steam refresh.
Matt S.
DRYER WHIRLPOOL WGD5000DW3 Drum is turning fine at this time. Has a blockage in the vent system. Short cycling the burner. Advise to have dryer vent service clean it before further use as it can be a fire hazard.
Paul T.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Checked unit, found female end of door for hinge cracked causing door not to close properly, would need new door.; ordrng 1 LW10413519 (RH DOOR SS) and 1 WPW10481433 (NAMEPLATE)"
Robert D.
RANGE JENN-AIR JJW9630DDS Cust was not home. Called him and he told me he canceled 2 days ago and no longer needs service.
Kage M.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Checked and found a faulty ice maker and water valve ; ordrng 1 W10882923 (ICE MAKER ) and 1 WPW10349187 (DUAL VALVE )
Roberto C.
WASHER WHIRLPOOL WTW4616FW2 Replace control run test ok
Frank G.
WASHER WHIRLPOOL WTW8500DW0 "Needs gearcase, basket and washplate...Gearcase $285.28...(S code)Basket $257.61Washplate $116.04Parts $373.65Labor $180.00Customer will get back to us..."
Paul T.
RANGE WHIRLPOOL WFG540H0ES1 "Checked over unit, smell is from machine oil from factory and dust. Advised customer to leave unit on for about 1 to 1.5 hours to let anything burn off. All test and check ok and operating as designed."
Sam C.
REFRIGERATOR KITCHENAID KSSO42QTX03 Removed ice stuck Unit failed on ice maker also damage and missing parts on ice bin order new parts; ordrng 1 W10134783 (latch-bin) and 1 WP2198608 (spring) and 1 WP2252265 (button-bin) and 1 WPW10277448 (icemaker) and 1 WPW10504753 (door-ice)
Jerel L.
REF BOT/MT 19CF WHIRLPOOL WRF560SEYM00 Found drain at funnel. Removed and cleaned dust unclearing clog. Found water drained out. Unit checked ok
Eric P.
DRYER MAYTAG MGDB835DW3 "Ep-customer stated unit burned bedding and rear vent is black, verified in pictures. Found unit had F4E3(restricted airflow) error code. Checked vent line and exterior vent cap-clear. Tested moisture sensor-good, high limit and thermal cut-off are good. Outlet thermistor ohmed 6.72@ 64°. Replaced thermistor from truck stock and tested unit. Cycling properly, functions as designed. Advised on overloading-sheet set AND comforter should be separated-as example ; used 1 WP8577274 (THERMISTOR - EXHAUST) from stock"
Jose R.
WASHER WHIRLPOOL WFW92HEFW0 Valve inlet passing water when not in use. ; ordrng 1 WPW10247306 (valve)
Gerry Q.
MICROWAVE WHIRLPOOL WMH31017FSO Thermal fuse replaced unit tested ok
Gerry Q.
RANGE - GAS KITCHENAID KGST307HBS6 Door latch adjusted door hinges adjusted and light bulb oven replaced customer have the part unit tested ok
Paul T.
OVEN KITCHENAID KEBS209BSS00 "Checked unit, found f1e1 error. 2 men needed on return. Confirmed with office full job covered.; ordrng 1 W10570022 (CONSOLE.) and 1 WPW10317345 (CONTROL )"
Arden D.
D/WASHER UNDCTR WHIRLPOOL WDTA50SAHZ0 AD. Replaced defective PUMP&MOTOR. Unit tested ok.
Arden D.
DRYER WHIRLPOOL LGR8648PW1 "AD. Checked unit, found faulty burner Assy. Customer undecided on repair. Collected $122.57 via check#7582."
Arden D.
REFRIGERATOR KITCHENAID KRFC300ESS01 "AD. Checked unit, found filter not connected properly. Reconnected filter, unit tested ok."
Dennis B.
RANGE - GAS MAYTAG FGGF3060SF Db unit was a fridge air range informed cust we dont work on them
Kenny G.
DISHWASHER WHIRLPOOL MDB8959SFZ4 Installed inner door and seal. Tested after ram cycle. Tested ok.
Michael I.
WASHER MAYTAG MVWC565FW0 No stored error codes. Normal sound levels. Ran diagnostic test. Unit functions as designed.
Jason T.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Made check, adjusted right refrigerator door hinge, tested ok...; used 1 542638 (GREASE) from stock"
Edwin M.
REFRIGERATOR WHIRLPOOL ET14AKXMNR0 Unit has failed evap motor; ordrng 1 946653 (motor-evap)
Jerel L.
REFRIGERATOR WHIRLPOOL MTF2142MES00 "Icemaker motor was seized. Replaced icemaker, cycled i.m , unit checked ok; used 1 4317943 (ICEMAKER) from stock"
Paul T.
REFRIGERATOR MAYTAG MFI2269VEM10 "Checked over u it, found icemaker jammed up, was able to release stuck ice and icemaker cycled properly, all test ok"
Elmer A.
WASHER MAYTAG MVWC200XW1 "Damage suspension rods ,cracked tub ring,front panel and latch, 2count; ordrng 1 W10596395 (cabinet) and 2 W10739673 (feet-lvlng)s and 1 WPW10215107 (tub ring) and 1 WPW10240513 (door strike)"
Marc C.
DRYER WHIRLPOOL WED75HEFW1 Tested unit found bad motor and idler pulley and belt worn; ordrng 1 661570V (belt) and 1 W10837240 (bracket) and 1 W11086656 (motor-drve)
Sam C.
REF BOT/MT 22CF MAYTAG MFI2269DRM01 Removed freezer door adjusted and level unit also lube gaskets and tracks; used 1 542638 (GREASE) from stock
Sam C.
REFRIGERATOR WHIRLPOOL WRS571CIDMO1 Installed new ice maker cycle check
Derrell D.
DRYER WHIRLPOOL WGD4915EW2 "Dryer does not stop, keeps spinning more than an hour. Found timer not advancing to the end. Timer failure. ; ordrng 1 WPW10185992 (TIMER)"
Damion M.
RANGE WHIRLPOOL WEG745H0FS0 "3/11/19 9:03: DM rspndd 3/8 FRI, Replaced faulty display board. Working as designed"
Paul T.
REFRIGERATOR JENN-AIR JFC2089HEP "Labor- $90 part-$71.39, photos uploaded, customer thaught that we were going to change all components of water system, all lines are black. Was sent with only water tank. Customer refused any repair due to that wer were only changing the tank. Advised customer that additional charges for parts would be needed to replace all components. Cust refused."
Efrain R.
DISHWASHER KITCHENAID KDPE234GPSO 1of2 cust wants both appl to be svc at same time with inv 767047;
Matt S.
DRYER WHIRLPOOL WGD8500DC Resecured loose connection to control. Checked operation of the power button 30 times. Worked each time. Job Cmpltd
Wayne L.
DRYER WHIRLPOOL CGM2751TQ2 "Check unit,unit working fine"
Wayne L.
REF T/M 18 CFFF WHIRLPOOL WRT318FZDW01 "Check unit,instruct customer about thermostat and also adjust temperature and change light bulb for customer,unit working fine"
Wayne L.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Check unit water filter is faulty customer will get new water filter and installed them self,unit is working fine ; Job Cmpltd"
Darren S.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 found icemaker came separated from unit; reSecure ice maker to wall properly; rechecked ops; now unit ok; Job Cmpltd
Gerry Q.
RAN EL 30 SC WHIRLPOOL WFE540H0AS Front element defective; ordrng 1 WPW10189281 (elmnt-surf) and 1 WPW10434452 (switch-inf)
Wayne L.
RANGE WHIRLPOOL WEE745H0FS0 Check unit installed part that was order unit working fine
Paul D.
DRYER WHIRLPOOL WGD7590FW0 "Checked unit found gas value ass not allowing gas thru tech replaced coils will order value ass with 2 man ; ordrng 1 280119 (gas burner), used 1 279834 (Coils) from stock"
Kenly S.
RANGE WHIRLPOOL WFG505M0BS0 part installed and the unit is working well
Damion M.
OVEN WHIRLPOOL WFG525SOHT0 "3/11/19 9:05: DM rspndd 3/8 FRI, Checked unit and found everything working as designed. SR#7724346806"
Clayton G.
M/W OTR WHIRLPOOL WMH53521HZ2 Unit needs high side and wiring harness. Too many to count needed.W10880342W10850446WPW10575765W10818686W10138793W10834336; ordrng 1 W10138793 (fuse) and 1 W10818686 (magnetron) and 1 W10834336 (harns-wire) and 1 W10850446 (capactr-mg) and 1 W10880342 (transformr) and 1 WPW10575765 (diode)
Edwin M.
WASHER WHIRLPOOL WFW97HEXW2 Unit has damaged bellow and failed control. Water damaged. Bellow 170. Control 220 motor control 250. 140 labor
Paul D.
DRYER MAYTAG MGD3500FW0 Checked unit found cover for lint filter housing came off reattached tested ok
Edwin M.
DRYER WHIRLPOOL WED92HEFU1 Unit tested ok. No vent lightwaspresent
Jerel L.
REF BOT/MT 19CF KITCHEN-AID KFFS20EYMS01 "Found defrost issues, bimetal at fault. Installed new bimetal. Unit checked ok; used 1 WPW10383615 ("
Kenly S.
WSH FRT/LOAD WHIRLPOOL WFW3090GW part installed and the unit is working well
Kenly S.
DISHWASHER WHIRLPOOL WDT720PADM3 I checked and found that the door was out of order. the adjustment and it is working well
Efrain R.
REFRIGERATOR MAYTAG MZD2766GES Found start device burned from compressor install new start device compressor trying to start.wires from cabinet are fried/ .SR7724342330. From tech line. Safety SR7724331859. Safety dept will contact customer.
Efrain R.
REFRIGERATOR WHIRLPOOL KUBL204EBOO Normal clousre of door/ must be guided to close door./ its not a self clousure door
Efrain R.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Realign bin back into track to make contact to auger motor .tested ok
Felipe T.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "2 call counts. Ordered tub, ; ordrng 1 WPW10681506 (tub-dishwr)"
Efrain R.
DISHWASHER KITCHEN AID KUDS30SXSS8 Too much water pressure coming in. Lowered water pressure to proper level
Efrain R.
REFRIGERATOR MAYTAG MFT2776FEZ00 No lights in any compartments .pulled out unit unpulg waited to reboot .replug back tested ok
Derrell D.
WASHER WHIRLPOOL LAT9356AAE "Found motor seized not turning, overheated causing burning smell. ; ordrng 1 12002353 (MOTOR)"
Paul D.
RANGE WHIRLPOOL AGR5330BAS3 Checked unit found burners switch burnt out replaced harness couldnt test unit was in hallway of building
Derrell D.
LAUNDRY WHIRLPOOL MVWX655DW1 Unit pump activates on manuel test. During load under operation pump works intermittent. Main control recently replaced. ; ordrng 1 W10876600 (PUMP )
Clayton G.
KITCHEN WHIRLPOOL WDF760SADB3 Found glass under float. Removed glass unit tests ok
Tim S.
REFRIG KITCHEN AID KBFN502ESS02 Sr 7724342229 Spoke to tech support and they recommended replacing the hinge pin/ Research / can not find hinge pin stated by tech line;/ snapped 1 QuickPics
Clayton G.
REFRIGERATOR KITCHENAID KRFF507ESS01 Customer not home confirm with Lori. Called tech line. The advised customer to shut the breaker of for 10min then back on this should remedy the issue per whirlpool tech line.Case#7724344992
Clayton G.
REFRIGERATOR WHIRLPOOL MSF22D4XAB01 Unit needs for light. WPW10515058 $229.88 labor 75.00Removed light and reinstalled. This seemed to remedy the issue. Customer adv this is likely a temporary fix.
Clayton G.
WASHER WHIRLPOOL NTW4605EW0 Unit has garment under agitator. Remove agitator and reinstalll. Unit tests ok. Adv customer maybe charged 122.57$
Wayne L.
DISHHWASHER WHIRLPOOL KDTE234GPS0 Check unit installed part that was order unit working fine
Stoyan S.
RANGE WHIRLPOOL WGG745S0FS02 Melted switch membrane Order newSend aria tech back to install part; ordrng 1 W10879587 (swtch-memb)
Stoyan S.
RANGE JENN-AIR JDS9860AAP Defective burner valve order newAllow 90 min on return visit ; ordrng 2 WP74006118 (valve- bur)s
Michael I.
WASHER MAYTAG MVWC416FW1 Replaced washplate and agitator. Check. Ok.
Marc C.
MICROWAVE WHIRLPOOL WMH32519HT2 Tested unit found bad mag tube 2 men on return; ordrng 1 W10269232 (thermostat) and 1 W10832024 (thrmst-fix) and 1 WPW10693025 (magnetron)
Frank G.
WASHER WHIRLPOOL WFW75HEFW0 Installed parts sent to customer and checked...all ok
Marc C.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Tested unit found water valve no good and ice maker noisy; ordrng 1 W10884390 (icemaker) and 1 WPW10498976 (valve)
Jerel L.
REFRIGERATOR WHIRLPOOL W4TXNWFWQ03 Found evap fan faulty. Quoted 354.14 - customer chooses to buy new
Karl G.
COOKTOP WHIRLPOOL WFE525S0HV1 "Kg 3/8 arrived at customer. No answer at door call customer. Wrong address, unit is in Florida"
Felipe T.
OVEN WHIRLPOOL KGRS807SSS00 67D. Repaired door latch
Dennis B.
WASHER MAYTAG MHW5500FW1 Db unit had no faults and ran to specs could not duplicate at this time
Robert D.
REFRIG/FREEZER WHIRLPOOL WRS322FNAM01 Cust had recorded sound. It was compressor and it was normal. No issue with fans and temps are fine. Cust stated she just wanted it looked at since she is under warranty. Informed her that the compressor can run a higher frequencies and get louder under load. No issue.
Kenny G.
REFRIGERATOR KITCHENAID n/a Juan is the super. Number is : 347-558-7471 pls call Juan to schedule.Checked unit found needs several parts to fix. 1 freezer door is defective. Warped letting hot air in to unit. Also not defrosting needs jazz board. Also ice maker is causing a leak. ; ordrng 1 13094903BQ (FREEZER DOOR. BLACK ) and 1 W10122519 (icemaker) and 1 WP67006531 (valve-inlt) and 1 WPW10116216 (cntrl-elec)
George T.
KITCHEN WHIRLPOOL WDT730PAHZ0 "Latch seems weak..door not staying closed..tried removing the racks and the door seal..door does stay closed but still latch seams weak.spoke to jk from techline to report findings.sr#7724221162, tried a new striker and loosened tension on hinge springs.; used 1 W10300779 (STRIKER) from stock"
Tim S.
DISHWASHER WHIRLPOOL KDTM354DSS4 Unit preforming as designed. Tighten float stem
Darren S.
REFRIDGERATOR WHIRLPOOL WRF532SMBM01 Found broken lite switch ; ordrng 1 12466104 (SWITCH)
Tim S.
WASHER AMANA NTW4516FW2 Replaced defective control & hose
Darren S.
REFRIGERATOR WHIRLPOOL WRT111SFDM03 Found ice build up in freezer .. freezer not closing properly ... need to seal cavity liner .. ; ordrng 1 4388931 (DEFROST CONTROL ) and 1 482338 (SILICONE) and 1 W10530058 (THERMOSTAT ) and 3 WP487576 (WASHER)s
Tim S.
DISHWASHER WHIRLPOOL WDF520PADM7 Replaced defective control
Wayne D.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Adjusted doors/ order water valve; ordrng 1 W11043013 (valve)
Clem S.
DISHWASHER MAYTAG MDB77449SAM1 Office close ; saved tckt
George T.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Had to thaw out frozen water tank behind crisper draws..used a blow dryer.also put all air filter packets at there correct locations.
Paul D.
DRYER WHIRLPOOL WGD8000DW3 Checked unit found fascia burnt need to order causing burning smell ; ordrng 1 W11133029 (FASCIA)
Kage M.
RANGE IKEA IGS900DS04 Checked and found a broken burner valve replaced and left the unit working as designed
Darren S.
WASHER WHIRLPOOL WFW72HEDW0 Install parts
Roberto C.
WASHER WHIRLPOOL CAE2745FQ0 Replace w valve test
Marc C.
DISHWASHER WHIRLPOOL KUDS35FXSS1 Tested unit found unit overfoamed with soap causing soap to over flow threw float shaft i cleaned out soap tested unit ok
Tim S.
N/A N/A MGDC400VW0 Bad start winding. Timer noiseyOld unit recommend replace unitOld unit about 15 years; rqstng P&A on 1 279827 (motor!dryer) and 1 WP3977678 (timer) and 1 WP694089 (wheel)
Robert D.
RANGE WHIRLPOOL WFG775H0HV0 Replaced control assm. No further issue. Everything test ok.
Tyler S.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Installed new front panel, no further issues."
Eric P.
KITCHEN WHIRLPOOL JDB1100AWS "Ep-unit continually cycles drain pump, and heater element is shorted and stays on (service pointer for that is TDD-0014-B from 2005). Ordering (1) 12002710 control board kit, (1) W10283681 heater, (3) extra timeUnit is tiled in and will take work to remove; ordrng 1 12002710 (CONTROL BOARD KIT) and 1 W10283681 (HEATER)"
Kenny G.
WASHER MAYTAG MDB7600AWW Installed new latch for customer. Customer had part.
Eric P.
WASHER MAYTAG MVWB955FW0 "Ep-unit has bad drain pump, previous tech removed debris. Ordering (1) W10876600 pump-water; ordrng 1 W10876600 (PUMP-WATER)"
Eric P.
DISHWASHER KITCHENAID KDTM354DSS5 "Ep-unit has broken upper track. Replacing tracks. Ordering (1) W11259786 track, (1) W11259785 track. Customer provided documents showing extended warranty; ordrng 1 W11259785 (TRACK) and 1 W11259786 (TRACK)"
Darren S.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Found low water pressure from dispenser .. customer instruct to change filter .. and put water line on cold side ...machine ok
George T.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Found holes on both spray arms clogged with food particles.could not clean out the holes..will order new ones..advised customer to rinse dishes before putting them into dishwasher..if this happens again they will be charged for parts.; ordrng 1 WPW10448645 (arm-spray) and 1 WPW10491331 (spray arm)
Paul D.
RANGE - GAS KITCHENAID KGST307HBS4 Checked unit found latch ass had plastic cover over and had connectors removed tested unit
Jerel L.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Cannot verify issue. Freezer is freezing properly with evap fan running. Full frost pattern. Refrigerator is running at 43 degrees at recommended settings. Condenser fan running. She did have spoiled milk. I just cannot verify any issues at this time
Wayne D.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Instruct customer on water filter
Tim S.
REFRIG/FREEZER WHIRLPOOL WRS588FIHV00 Replaced defective evaporator fan
Tim S.
DISHWASHER KITCHENAID KDTE104ESS4 No fault codes . Sr 7724345832. Suggested changeDetergent left sample. Also discovered touchpad Malfunctioning again. Soap dispenser leaking Rinse aide from behind unit. Need authorization Number
Karl G.
DRYER WHIRLPOOL WGD8200YW Kg 3/8 reschedule for 3/ 11. KG will do repair on Monday; schdld next appmnt for 3/11 MON !
Wayne L.
DISHWASHER WHIRLPOOL KDTE204EPA4 Check unit installed part that was order unit working fine
Edwin M.
WASHER WHIRLPOOL WFW92HEFU0 Not getting cold water.
Elmer A.
DRYER - GAS WHIRLPOOL GGW9250PW1 Installed coils checked operation ok.; used 1 279834 (Coils) from stock
Kage M.
REFRIG/FREEZER KITCHENAID KRFF300EWH01 Checked and found freezer door tracks faulty; ordrng 1 WPW10397635 (RIGHT FREEZER DR TRCK) and 1 WPW10397636 (LEFT FREEZER TRACK)
Arden D.
WASHER WHIRLPOOL LSQ9030PQ0 "AD. Checked unit, found faulty lid switch. Ordering part.; ordrng 1 WP8054980 (LID)"
Derrell D.
WASHER WHIRLPOOL WTW4950XW3 Found hot water shut off. Long fill error. Water temp to cold for washer to complete cycle.
Derrell D.
DRYER GAS WHIRLPOOL WGD7800XW0 "Found unit with built up lint, burnt. Cleaned out. Check components. Unit working properly."
Eric P.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM04 "Ep-installed gasket, heated to shape for proper seal and adjusted doors for swing and closing. Functions as designed"
Sam C.
REFRIGERATOR WHIRLPOOL KBFS25EWMS10 Flushed lines installed new compressor pressurized vacuum charge cycle check cleaned clogged condenser
Dennis B.
WASHER MAYTAG MVWB835DW4 Db unit has f5 e2 lid lock fault Wont latch; ordrng 1 W10810403 (LATCH)
Stan F.
RANGE JENN AIR JGS8860BDP Installed door seal will need bake burner part NLA.
Robert D.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Cust was using 1 hour wash and was not filling rinseaid dispenser correctly. Educated cust on turning sink on prior to starting cycle and to use normal with high temp wash. Instructed cust on how to fill dispenser with rinseaid. No issue.
Paul T.
RANGE WHIRLPOOL WFG320M0BS3 "Checked unit, found front glass shattered. Will order.; ordrng 1 W11176456 (OVEN DOOR PANEL.)"