Rosaria - Brick, NJ
Tyler was very helpful and takes the time to answer all my questions. He even adds information.
Ok - East Orange, NJ
Kyle - Ramsey, NJ
the estimate was outrageous. The call took all but 5 minutes and the two guys let me know that the repairs would be over $900. i ended up getting a second opinion and the washer has been repaired for a fraction of the cost that you estimated.
Donna - Mount Olive Township, NJ
Great Service,Awesome Price
Josephine - Sayreville, NJ
good prompt service, the technician was very professional. I would have him come back if need be.
Joseph - Wyckoff, NJ
Could be better communication from tech to service management to customer. I never received a call that the part was in and could be scheduled for install.
Janet - Barnegat Township, NJ
Neat, clean and very thorough in fixing our dryer. He was very polite and professional! 😊 thank you so much!
Gi - Park Ridge, NJ
Niranjan - South Brunswick Township, NJ
Service is good!
Repair of washing machine
Lenore - New York, NY
Eddie was awesome. Finally able to resolve an issue with my washer that Thad been going on a long time
Rans - Readington Township, NJ
kenny gonzales is the best
Milly - Queens, NY
Great service and our repairman was the best!!
Patrice - Westfield, NJ
it was perfect!!
Philip - South Plainfield, NJ
I think think the labor price should be like $25 a half hour.
Brian - Ramsey, NJ
Professional service and advice
Mike - Edison, NJ
Moses was very pleasant and knowledgeable.
Service was fine.
Lucy - Roselle, NJ
Joseph - Brooklyn, NY
Honest, intelligent, and capable repair.
Helpful & no-nonsense!
Amanda - Trenton, NJ
Our top loading washer had an issue with the rinse cycle. I contacted Whirlpool who sent out Dan Marc to fix the problem. Within a few minutes he was able to diagnose the issue and the appliance is now working great. The appointment was set up through Whirlpool and Dan Marc arrived exactly during the time they said they would. I didn’t receive any confirmation through them directly but not a real problem as they kept the appointment as scheduled. Thanks!
Maytag dryer repair
Angie - Stroudsburg, PA
Jose wad professional and courteous.
Diana - Clark, NJ
Great service job was completed to satisfaction. Only thing is I would not recommend a Black stove top. I am very disappointed that the sales person did not tell me at the time of purchase the drawbacks of cooking on the black stove top.
Yvette - Bronx, NY
Oksana - Princeton, NJ
Trevor showed knowledge of the Kitchen Aid products. He serviced our refrigerator and stove few times. Every time it was a pleasure to talk to him as he showed outstanding professionalism and great manners and attitude toward customer .
Joe - Montclair, NJ
Elmer did a great, quick job
Senad - New York, NY
Noa - Tenafly, NJ
Prompt and professional.
Mario - Englewood Cliffs, NJ
Great service. Quick and came early
Karen - Farmingdale, NJ
Very good service. Quick reliable
Jennifer - West Long Branch, NJ
Service went seamlessly from the call letting me know that the technician was finishing up his previous job all the to the technician fixing my dryer.
Josephine - Middletown, NJ
Vincent was very professional & courteos.
Great service, great tech
Linda - Scotch Plains, NJ
Very happy with the great service and knowledgeable tech. Also on time and very courteous
Georgia - Englewood, NJ
Nuccio - Sayreville, NJ
They came exactly at the time frame and even kept me updated. Fantastic service!
Theresa - Toms River, NJ
Great Customer Service
Tammy - Princeton, NJ
On time. Knowledgeable. Courteous.
Great prompt service
Joanne - Queens, NY
Joe - Montclair, NJ
He was terrific. Quick and concise
Angie - Stroudsburg, PA
Jose was kind and professional. He did everything possible to repair my dryer.
Vito - Red Bank, NJ
Kelly - Ramsey, NJ
Technician did a great job fast and clean
Laverne - Queens, NY
Maris - Montclair, NJ
Lina - Roxbury Township, NJ
Great work Thank you
Keith - Queens, NY
Left old door and packing for me to get rid of. The handle was left poorly attached. The service person said he was not going to worry about a few milimetters. I had to call for a new decal. Overall poor service
Micheal - Ramsey, NJ
Tim arrived at the time the office said he would and fixed the issue. Super knowledgeable. I’d highly Highly recommend
Nancy - Summit, NJ
Jason arrived as scheduled and was very polite, courteous and informative. Great experience.
Renuka - Queens, NY
Good service high price
Larry - Fair Lawn, NJ
Tech who came was very professional very nice did the job and pointed out some other potential problems. I thought the $114 service fee would count toward labor not be in addition to labor.
Elizabeth - Queens, NY
The technician was courteous, knowledgeable and professional
Alexia - Roseland, NJ
Always on time and did excellent work
Clark - Westfield, NJ
I have never had a bad experience with DanMark. The repairmen show up when they say they will, they are nice guys, don't make a mess and fix the problem quickly. They are the best appliance repair company I have ever encountered.
Dima - Woodcliff Lake, NJ
Raymond - Queens, NY
Mike was knowledgeable and helpful, a true gentleman also.
Very efficient, friendly and did a great job
Elisabeth - Red Bank, NJ
Friendly and with knowledge
Yaimer - Pelham Manor, NY
He was kind and taught me about my inquiries appliances.
Sheenal - Fair Lawn, NJ
Gregory - Queens, NY
George - Wayne, NJ
Christine - Brooklyn, NY
Jennifer - Maplewood, NJ
The man that came to the house was very helpful
Great technician, awful telephone customer service
Cynthia - Nutley, NJ
Phone customer service was awful but the service tech who came out was wonderful!!!!!
Dante - Wall Township, NJ
To have a technician tell me that the unsatisfactory refrigerator freezer drawer door is how it came out of the factory is a colossal waste of time. I can't believe that Frigidaire manufacturing Quality Control let a poorly designed part pass.
Donald - Jersey City, NJ
Karen - West Orange, NJ
Amanda - Sparta Township, NJ
The service technician was very helpful.
Teddy - Matawan, NJ
Whirlpool - Knoxville, TN
He was great
Martin - Fort Lee, NJ
Eric and Brian provided prompt knowledgeable repair service for our dishwasher.
George Tikas was AWESOME!
Amy - Queens, NY
George was great and knowledgable. He got my dryer up and running and was so friendly!
Joseph - Glen Rock, NJ
Tim went above and beyond to identify the problem and fixed it
Kenney was great.
Lorraine - Queens, NY
Annemary - Allendale, NJ
Fantastic service - friendly, on time, offers excellent counsel on how to proceed with finding a solution.
Curtis - Old Bridge Township, NJ
Technician was outstanding, knowledgeable and had a great personality.
Service was amazing
Kathy - Tobyhanna Township, PA
Beth - New York, NY
Excellent technician - very neat and efficient, very helpful and pleasnt
Joseph - Point Pleasant Beach, NJ
Professional and fair evaluation
Jeanette - Brooklyn, NY
Great service. Very punctual and professional.
Defective Evaporator replacement
Ryanne - Wall Township, NJ
Tyler was great!
Okay for what they did
Edward - Hackensack, NJ
Okay for what they did
Sau - Queens, NY
Blagoja - Garfield, NJ
Very happy with the repair man thank you
David - Paterson, NJ
Jason - Denville, NJ
Colleen - Colts Neck, NJ
Abdel - Aberdeen Township, NJ
Melissa - Brooklyn, NY
Couldn’t be happier with the service we received for our washing machine. Above and beyond the call of duty!
Marie - Sparta Township, NJ
Problem was quickly handled and service was prompt. Service representative was very courteous.
Great Service, Great Price, Courteous Technician
Cynthia - Franklin Township, NJ
The Service was awsome - rapid response and thorough. Extremely knwoledgeable and helpful.
Jan - Manchester Township, NJ
In spite of a few delays because of wrong parts delivery, the service expected was excellent, timely and professional
Allison - Bernards, NJ
Jason was timely, efficient and solved our issue with ease. Highly recommend his services.
Lee - Kearny, NJ
Professional and fast service, respectful, polite and careful serviceman.
Michael - Montville, NJ
very professional- treated us with respect
Louis - Vernon Township, NJ
He told us exactly what the problem was & corrected it.
Fast reliable service
George - Hamilton Township, NJ
My situation was warranty related and it was a problem that Whirlpool was aware of. But with that being said the problem was resolved promptly by Trevor @ Dan Marc appliances. Thank you
Natascia - New York, NY
A technician had to make 4 separate visits in a 3-week span because the problem was not fixed correctly.
Mark - Palisades, NY
Great Service wish I realized I had earlier. Keyel was very pleasant and friendly. He was informative, professional and timely.
Reliable, fast service
Erin - Upper Saddle River, NJ
Easy to schedule. You’re given a 2-3-hour window and then receive a phone call when the service person is 15 min away. No waiting around all day! Courteous, knowledgeable service. Have needed service 4 times on 3 appliances over the year’s and have always been pleased with Tim/Dan Marc.
"Scagnelli - Staten Island, NY
Excellent service, prompt, and courteous. Have used Dan Marc even before this appliance warranty, and their service is always as expected. Thankyou
Service guy was great, but we waited for 2 weeks for it to be fixed. Warranty work. 4 months old.
Debra - Chatham, NJ
Eligio - Bronx, NY
The technician was very efficient
Susan - Englishtown, NJ
Superior service. Highly recommended.
Stephanie - Red Bank, NJ
Eric P. of Dan Marc Appliance Service was more than qualified. He is an expert. Knowledgeable and meticulous. Thank you, Eric P. Thank you Dan Marc Appliance!
Excellent Customer Service
Constance - Staten Island, NY
Great experience... arrival confirmation, prompt arrival, assessed the problem, order part, replace part! Quick and Painless is what I look for since I live a hectic schedule 🙂
William - Keansburg, NJ
Dennis was very professional . He came in a timely fashion, and explained everything he was doing with the machine while he was repairing it , and answered all my questions .
Frank - Glen Rock, NJ
Very good job
product under extended warranty
Greg - Sparta Township, NJ
2nd time for same fridge problem. service was fine. only thing is, i noticed a small new scratch on this fairly new fridge after the service guy left. probably happened when removing parts or putting something back in place. the scratch, it is small, about 1/2 inch, but of course i will always see it now. on stainless steel.
Avi - New York, NY
Joseph - Freehold, NJ
The technician was very helpful and had a good amount of knowledge with the machine.
Good Sevice, Very Accomodating
Nora - Queens, NY
Repair service was good and prompt. Worked around busy schedule.
Aleth - Jersey City, NJ
Came in timely manner once order was placed. Very nice staff.
Patricia - Elizabeth, NJ
Gerald - Lyndhurst, NJ
John - Montvale, NJ
They came quickly, ordered the part and came back to replace it on brand new washing machine. Almost everything went smooth. This should have been a 5-star review, however I didn't notice the tech left the malfunctioning control panel in the replacement box in my basement. Now I have to find an electronics recycling drop-off. 🙁 Turned a good experience into another inconvenience after dealing with a bad washer.
Quick and Efficient!
Jay - Mount Pocono, PA
Technician came at the appointed time; was polite and courteous; completed the job in a short time frame and was on his way. The only change I would like to see & its not the techs fault, but to receive a call if I'm at the end of the 3-hour window. My time was 9 - 12 pm and he came at 11:50 am.
Anthony - Tinton Falls, NJ
Tech was very helpful in explaining the operation of our stove.
Manolo - Somerville, NJ
KitchenAid Oven Glass Replacement
Maria - Westfield, NJ
Professional & courteous service! Felipe was very conscientious and took his time replacing the shattered glass for our oven. He cleaned up the area making sure there was no stray pieces of glass afterwards.
They actually called before coming to tell me they would be early! When does that ever happen?Knowledgeable, friendly,reasonable
Mala - Fair Lawn, NJ
If you own KitchenAid appliances this is the go to.
Bonnie - Elizabeth, NJ
arden wa sclear in what he was doing, what the issue was, how he fixed it. very friendly
Bonnie - Elizabeth, NJ
Arden was clear with what he was doing, what he found and how he made repairs. very friendly
Maureen - Livingston, NJ
Anne - Middletown, NJ
Very knowledgeable great service
Very professional and friendly.
Jennifer - Middletown, NJ
John - Westfield, NJ
Great service from a knowledgeable serviceman
Keu - New York, NY
Trisha - Mountainside, NJ
Felipe was great. He arrived when he said he would. Very neat in his appearance and personable. Obviously knew exactly what he was doing and diagnosed the problem quickly.
Fred - Lafayette Township, NJ
Stan fixed my dishwasher yesterday. He was very nice and knew what he was doing. We are very pleased
Michelle - Glen Ridge, NJ
Jesse was excellent!!
Susan H - New York, NY
Eddy arrived on time, was pleasant, polite, and professional. He quickly diagnosed the problem which fortunately could be fixed at the same appointment. He showed me what the problem was and answered my numerous questions. Highly recommended.
Awesome service. Great person!
Dionne - Queens, NY
Carol - Hawthorne, NY
A great experience . Very smart and polite
Celia - New York, NY
Very nice service person
Roger - Brick, NJ
Unfortunately Lowe’s made a mistake in sending him out for the repair because apparently they scheduled the wrong type of service for washing machine we have a Samsung and he thought he was here to service a whirlpool machine so he was very nice about it and we felt bad that you wasted is time
Elizabeth - Brooklyn, NY
Experienced reliable and courteous service both times I used Dan Marc
Olubunmi - Haledon, NJ
Maura - Westfield, NJ
Fast, friendly and efficient
Allison - Raritan, NJ
Our tech, Mike G., was very easy to deal with. He arrived promptly and got right to work identifying the issue with our KitchenAid dishwasher. He fixed it in no time. Thanks for saving our favorite appliance and easing our dishwasher troubles!
Laura - Cresskill, NJ
A+ customer service . Repair men very knowledgeable, friendly and clean
Hillary - Queens, NY
The gentleman that came was completely satisfactory even more so did his job was very polite explained did not waste any time repairing the microwave it was very good
Joseph - Wanaque, NJ
Very professional, Very Pleasant. Got right to the point, explained everything.
Robert - Elmwood Park, NJ
Scheduled appointment, received call confirming the appointment and technician called when in route with approximate ETA. Once on site he could not be more polite and was very knowledgeable about the product and the issue we were experiencing.
Professional and quick
Patrick - Ridgewood, NJ
Tech was great guy and very friendly. Got right to work and explained everything he was doing. Very professional and informative. Would definitely recommend to others.
Jeanette - Bronx, NY
Trudy - Franklin, NJ
Too many service calls to solve problems
Debby - New York, NY
There were 2 issues with my oven - the second arose after the initial service call but before the follow up visit with the required part. JennAir assured me that Dan Marc would be informed about the second problem but the service person was not so advised - so a third visit was required! I don’t know whether the fault lay with JennAir or with Dan Marc’s office.
Frank - Glen Rock, NJ
I had to make another appointment
Anthony - Bernards, NJ
Great customer service
Heidi - New York, NY
Clem is great and clearly knows his trade. His explanation of what was wrong with my refrigerator and what he had to do to fix it is very easy to understand. Especially for anyone who doesn't know about these things. He also told me how to maintain it to avoid further issues. I greatly appreciate it.
Excellent all around!
Alli - Wall Township, NJ
Excellent, professional and courteous service.
Mark - Bronxville, NY
William - Brick, NJ
I was extremely pleased with the service provided by Dan Marc and their employees. I actually received a phone call to schedule. They followed up and the service personnel were excellent.
Robert - Scotch Plains, NJ
Manuel - Middletown, NJ
prompt and informative
Sue - Pequannock Township, NJ
Great feeling not having to settle for second best!!!
Michael - Lacey Township, NJ
1. Professional 2. Understanding of the situation at hand 3. Caring 4. Cleanup 5. THANK YOU
Sai - Montgomery, NJ
Your technicians have to be well trained in their behavior when they are visiting Customers. Totally unhappy with behavior exhibited by technician. He did his job but at times he wasn’t sure what was he doing and exihibited unacceptable behavior while on service call. Please train your technicians in all aspects of customer service.
Nancy - New York, NY
Judith - New York, NY
Peter - Brooklyn, NY
Cathleen - Wyckoff, NJ
Dan-Marc provided excellent service from the ease making an appointment to the knowledgeable service tech solving the problem. My tech, Elmer, was ontime, attentive to neatness, and very capable of assessing the situation and taking care of it. It was a very good experience.
Corinne - Bronx, NY
Easy and Great Service
Lisa - Manasquan, NJ
The visit from the tech was the day prior to Christmas, he was on time (early in fact) and he checked out my washing machine but never made me feel like he was in a rush. I appreciated his feedback as well as, what he explained about the machine.
Mariela - South Plainfield, NJ
Great assistance, professional work.
Super Nice and super Efficient
Sally - Pocono Summit, PA
We were very happy with the quick response to our appliance problem. The repairman was so nice and kept us informed as he worked.
Problem still exists after 2 visits
Amy - Branchburg, NJ
The stove top still has the gas smell
Patricia - Sayreville, NJ
Quick and attentive
Amy - Queens, NY
Anne - Freehold, NJ
Good once they got the part.
Nancy - Pequannock Township, NJ
Repair is working so far. Repairman was delightful and professional.
Ali - Upper Saddle River, NJ
The technician came on time, knew the issue right off the bat. Quick diagnosis and fixed it to my satisfaction. Will definitely recommend Dan Marc.
Great Service. Explained well what the problem was.
Christine - Hamilton Township, NJ
Fast, friendly and fixed my Maytag fast.
James - Middletown, NJ
Eric diagnosed and repair my machine in under a half hour.
Matthew - Caldwell, NJ
Whirlpool - Knoxville, TN
Daisy - Bronx, NY
The service technician was punctual, and very professional. He diagnosed the problem, and corrected what was wrong. Overall an excellent experience.
Timely, friendly, good follow up.
Gail - Kearny, NJ
My gas oven/range would shut down at intermittent times causing the oven to shut off & clock functions to blink. Called Whirlpool who had Dan Marc Appl come out in a timely fashion. Felipe checked wiring & connections & all looked secure. The oven & clock worked for approx 2 hrs until it shut off & clock blinking again. I called them same day & a couple days later they said they were ordering a part to swap out to see if that would correct problem. He came out a few days later, swapped part, & everything has been working fine. Very good customer care. Under warranty.
Very Professional-Explained problem in detail--Very friendly
Linda - Manchester Township, NJ
As we have suggested to other companies is to have personal equipped with protected foot wear (botties) to protect customers rugs/floors. Believe me this makes a big impression on customers.
Jenn Air Pro Line 48" Range Griddle Repair
David - Chester, NJ
Stan was great!!
Mary - Jersey City, NJ
Jessica - Berkeley Township, NJ
The tech was efficient and got my dryer up and running in no time.
Very professional and great service
Anthony - Middletown, NJ
Mary - Jackson, NJ
Chris was courteous and informative. He did a great job and knew what he was doing! Very good tech. Dan-marc has a great employee, I hope they appreciate him. Still feel that Whirlpool needed to make this problem a "recall".
Good Service, but Somewhat Inconsiderate. Needs Better Communication.
Jocelyn Sia - Bergenfield, NJ
The company was unable to send a repairman on the date they promised to return, and did not notify me ahead of time of this change. I wish I had received a call or an email, but I had to call the company myself in order to find this out. Shortly before the scheduled time of the visit, I called, and the company even led me to believe that a repairman was still coming, but one never did. I also emptied out and defrosted my entire fridge, expecting the repairman to come on the scheduled date, but since he didn't, I was unable to store food in my fridge for several days which was a big inconvenience, especially because it was holiday season. After sending the company a formal complaint, this issue was ultimately resolved. A repairman was sent the following week and my fridge was fixed. However, I think there needs to be better communication between the company and it's clients to prevent issues like this in the future.
Dorothy - Marlboro Township, NJ
Brian was friendly and helpful. I appreciated his professionalism and his honesty. Will use your service again if all your employees are as helpful as Brian. I also appreciated the phone call letting me know exactly when he would arrive.
Nikki - New York, NY
Damian was completely competent and handled the task with professional thoroughness and personal politeness
Huzefa - South Orange, NJ
Technician arrived on time, answered my questions and solved the problem.
Ryan - Stanhope, NJ
Jane - Monroe Township, NJ
Robert is great. Thoughtful, patient, always on time.
Amanda - Bridgewater, NJ
Provided very good service and also offered tips to help prevent problems in the future.
Jeffrey - Queens, NY
Michael - Staten Island, NY
Zubair - Montgomery, NJ
Frank - Brick, NJ
replaced under warranty ice maker in timely manner upon arrival of part
Kathleen - Manalapan Township, NJ
Catherine - Howell, NJ
The technician was very respectful and professional.
All around great customer service
Heidi - New York, NY
Clem is great and clearly very knowledgeable about his trade. His explanation of what was wrong with my refrigerator and what he had to do to fix it was very easy to understand. He also advised me on how to maintain my refrigerator. Thank you.
Lou - South Plainfield, NJ
Suzaba - Union, NJ
Never showed up
Customer - Millstone, NJ
Company keep telling the customer that the tech was coming thru out the day that the customer called them. However no one showed up and the customer never was contacted
Worst Experience Ever
Steven - Monroe, NY
I will writing Whirlpool about what a terrible experience we have had
REF T/M 18 CFFF WHIRLPOOL WRT318FZDW02 Checked evaporator..found perfect frost pattern and motor working perfectly...control was accidently put on the first setting..should be be on the third recommended setting.Note.was here before..pointed out roach infestation issue..advised customer this has to be addressed or coverage will be voided..
DISH WASHER WHIRLPOOL WDF520PADM7 Start button on console not responding properly...made sure the console was not in the locked mode...will order parts as listed...connections also checked out ok..; ordrng 1 W10906426 (cntrl-elec) and 1 WPW10733627 (console)
WSH FRT/LOAD WHIRLPOOL WFW75HEFW0 Found broken tabs within soap draw causing leaks. Needs to be replaced.; ordrng 1 WPW10365885 (drawer)
DISHWASHER KITCHENAID KDPE334GPS0 "Ep-installed new console,control and valve. Corrected water line and tested. Machine functions as designed"
REFRIG/FREEZER JENN AIR JFFCC72EFP02 "Ep-corrected upper drawer location/tracking, closes completely allowing F/C door to seal properly"
RANGE - ELECTRIC KITCHEN AID KFGD500ESS04 TB- Installed new FL burner head and cap. Tests good.
RAN GS 30 CV WHIRLPOOL WFG505M0BS3 No power feeding to bake ignitor...not coming off of clock or safety valve..; ordrng 1 W11126814 (CLOCK) and 1 WP98014893 (valve-gas)
DRYER WHIRLPOOL CGM2795FQ0 TB- Replaced burner assy. Gas leak found from incoming supply line. Advised customer to replace gas supply line and coupling. Left gas shutoff and advised customer not to use.
WASHER MAYTAG MVWX655DW0 Inner basket is slipping does not grip onto gearcase shaft..also seen oil under gearcase..will rebuild the gearcase and basket..; ordrng 1 W10721967 (drive pulley) and 1 W10752187 (screw) and 1 W10752719 (basket) and 1 W10902814 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11395618 (CAPACITOR)
RANGE WHIRLPOOL WEG750H0HZ0 Touch screen not responding to commands...needs to be replaced.; ordrng 1 W11339755 (CONSOLE)
REFRIG/FREEZER KITCHENAID KRFC704FPS03 TB- Replaced controls and door UI. Tests good.
OVEN WHIRLPOOL WFG550S0HZ1 TB- Installed new door hinges. Tests good.
DRYER WHIRLPOOL WGD8500DC3 Leaking from valve customer don’t want steam on ..disconnect it run test ok
WASHER WHIRLPOOL WFW5620HW0 Helping Craig 00
DISHWASHER KITCHENAID KDTE334GPS0 Db installed parts tested unit unit ran to specs
WASHER WHIRLPOOL WTW7500GW2 Db installed parts tested unit unit ran to specs
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Unit tested and checked explained and instructed cx on issue with unit not getting the correct water pressure opened valve for cx and tested ok unit ops well not parts needed to complete repair.
DISH WASHER KITCHEN AID KDFE104DSS3 Unit tested and checked motor defective replaced and tested ok.Part replaced and tested motor and sump assembly.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Unit tested and checked .Replaced adjuster assembly and tested ok.; used 1 W10712395 (ADJUSTER) from stock
RANGE MAYTAG MGR6600FZ Parts installed and tested ok hinges replaced and tested ok.
DISHWASHER WHIRLPOOL WDT970SAHV0 Unit tested and checked part replaced and tested unit ops well. Dispenser replaced and tested ok after repair.
RAN GS 30 SC MAYTAG MGR6600FZ Unit tested and checked burners cleared and tested ok. All burners now working and tested ok.
REF S/S 20 CF WHIRLPOOL WRS571CIHW01 Had to replace filter bracket..which was found broken..test ok after repair.
RANGE JENN-AIR JES9800CAS01 I’m the helper on this call installed control board .
DRYER GAS MAYTAG MGDB765FC0 Reset main board and increase temperature at 100% and check ok.
DISHWASHER WHIRLPOOL KDFE104HPS Outer door panel replaced
DISHWASHER KITCHENAID KDTM354DSS5 Control panel replaced unit tested ok
REFRIG/FREEZER KITCHEN AID KSRV22FVMS00 Checked and found unit has a defective auger motor. ; ordrng 1 W10822606 (motor)
DISHWASHER KITCHENAID KDPM354GPS0 Db tested unit no leaks found at this point reported to tech line they advised no parts to be change Sr#7727068396
DISHWASHER JENN-AIR JDTSS246GP0 Vd installed part tested unit ran to specs
RANGE JENAIR JGS8860BDP "Found defective burner RF and a replace knobs ,order part ; ordrng 1 74007736 (burner asy)"
D/WASHER UNDCTR KITCHEN-AID KDTE234GPS0 Found fill valve clogged causing no water replace will need plumber to replace valve under sink water sill not coming in full.; used 1 W10327249 (VALVE-INLET) from stock
DISHWASHER WHIRLPOOL KUDT03FTSS2 Installed parts order ok.
WSH FRT/LOAD MAYTAG MHW6630HC0 "Checked out the washer,founded the failure of the ui wire harness,off.Reinstalled the user interface wire harness,tested ok ,works as designed."
WASHER MAYTAG MVWX655DW Vd found basket spinning freely unit needs wash plate (W10902814) hub (W10528947) basket (W10752719) ; ordrng 1 W10528947 (drive hub kit) and 1 W10752719 (basket) and 1 W10902814 (washplate)
DRYER-ELECTRIC WHIRLPOOL WED87HEDW0 "Replace motor drive and blower wheel ran test dryer is working fine, advise customer must have duct cleaning"
RANGE WHIRLPOOL AGR5330BAS3 Part installed unit tested and checked ok igniter replaced and checked ok.
REFRIG/FREEZER JENN AIR JUD24FCECX00 "Found air leaking between cabinets and top door off balance ,balance door and seal panel ,test good"
WASHER WHIRLPOOL WFW72HEDW0 Removed debri from drain pump Second man assist customer paid 95+ tax
WASHER WHIRLPOOL WFW6620HW0 Load and go soap dispenser tank broken; ordrng 1 W11318830 (BULK TANK)
MICROWAVE MAYTAG MMV6190FZ1 Replaced parts. Fan not needed. See RD invoice for payment.
WASHER MAYTAG MVWB765FC2 "Check washer and found faulty clutch ... I installed new clutch and slider reset instruct customer left unit working has design,.."
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Fixed a jammed ice maker, auger motor, test it is working normal"
RANGE WHIRLPOOL WFG320M0BS3 Checked unit found screw came out of oven door handle reattached tested ok
REFRIG/FREEZER KITCHEN AID KRMF706ESS00 "Made checks” found defective water valve & I e maker, replaced defective ice maker & water valve, tested ok...; used 1 WPW10341329 (VALVE), and 1 WPW10764668 (ICE MAKER) from stock"
ICEMAKER JENN-AIR JIM158XYRS0 "Made checks” found sealed system leak in refrigerator evaporator, will need evaporator & compressor drier & valve, customer needs time to think over..."
DRYER WHIRLPOOL MCG8000AWW "Replaced radiant sensor , dryer is working much better ; used 1 WP338906 (SENSOR) from stock"
REFRIG/FREEZER WHIRLPOOL WRS322FNAM01 "Installed all parts, light, gasket and louver cab for return air"
DISHWASHER WHIRLPOOL KUDI02FRSS1 "Checked and found unit had broken door cables. Replaced door cables, rechecked functions and unit tested ok."
RANGE KITCHEN AID KSGG700ESS1 "Replaced oven sensor, customer education on oven temperature calibration, checked unit, functions and unit tested ok."
DRYER WHIRLPOOL WED9290FC0 Client’s issue is with lint buildup on condensing coil that he’s unable to clean due to service filter not being able to be removed for access. Client cleans secondary lint filter but hybrid warning light still comes on due to air restriction. Advised client that warranty does not cover cleaning services and he’ll have to shoulder expense.
REFRIG/FREEZER WHIRLPOOL WRB329DMBW00 "Replaced part,test good"
WASHER WHIRLPOOL WFW5090GW wrong part reschedule for Monday ; ordrng 1 W11334605 (CONTROL BOARD )
REFRIGERATOR WHIRLPOOL WRF532SMHZ00 Install part.
RANGE WHIRLPOOL WFG540H0ES0 Installed all parts and checked for leaks left the unit working as designed no further repairs no gas leaks
REFRIGERATOR WHIRLPOOL KSSC48QKS00 Replaced dispenser bracket due to ice dispenser not working
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Nofasteners for bottom panel could ship to customer ; ordrng 2 WPW10503548 (FASTNERS)s
REFRIGERATOR WHIRLPOOL WRS312SNHM01 "**Send customer to recipe no email address**Checked unit found it to be moving and rocking back and forth, Releveled unit everything else checked ok."
REF T/M 10 CF WHIRLPOOL WRT111SFDM04 "Freezer linear cracked and side of fridge dented, CUST deny repair and wants unit replaced, customer will go back to store"
REF BOT/MT 25CF MAYTAG MFI2569YEM2 "Unit is not running, no display only the lights are on ...ordered main control; ordrng 1 WPW10312695 (CONTROL BOARDS )"
REFRIG KITCHEN AID KRFC300ESS01 Repaired waterline
LAUNDRY WHIRLPOOL WGD8500DC1 Replaced pulley. No further sound issue. Unit is working as intended. No further issue.
REFRIGERATOR WHIRLPOOL GB9FHDXWQ02 parts installed the unit is working well
REFRIGERATOR WHIRLPOOL WRF535SMHZ02 Install door handle check ok.
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 "Installed the master control board and heater defrosted, also he did gasket back into place"
DRYER GAS WHIRLPOOL WGD7500GW0 Found a piece of metal inside lint housing pull it out run test ok
MICROWAVE MAYTAG MMV6190FZ1 Replaced parts. No further sound issue. Checked operations and everything test ok. No further issue.
REFRIG/FREEZER WHIRLPOOL WRX988SIBH00 "Replaced icemaker, water inlet valve, crisper frame, l/s f.f. door bin, and trivet..."
REFRIG KITCHENAID KRFF507HBS00 "Per tech support(SR# 7727176876), replaced U.I..."
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Replaced defective freezer light switch and light module...; used 1 W10908166 (LED LIGHT), and 1 W11396033 (LITE ASSY) from stock"
WASHER MAYTAG MHW663OHW0 "Run unit on service diagnostic, unit is working normal, problem is customer using too much detergent."
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Check unit is working normal, no problem was found"
REFRIG/FREEZER KITCHEN-AID KRMF706ESS01 "Install the ice maker, and the evap fan, need 24 hours to ajusted"
REFRIGERATOR WHIRLPOOL WRF532SMHZ04 "Found a bad ice maker install one, need 24 hours to adjusted"
DISHWASHER WHIRLPOOL WDF750SAYW1 Found washer from lower spray arm washer missing .customer will get and install spray .
MICROWAVE KITCHENAID KOCE500ESS09 Assisted RD. See invoice assigned to RD for notes.; saved tckt
DRYER WHIRLPOOL WHD560CHW1 "Check and found that the 220 voltage plug one of the stud was bent. Straighten the stud which should supply the 220 voltage, leave working properly."
DISHWASHER WHIRLPOOL WDT790SAYM3 "Remove broken glass from inside the drain pump area, leave working properly"
MICROWAVE O.T.R. WHIRLPOOL UMV1160CS3 "Replaced defective door switch,test good"
WASHER WHIRLPOOL WFW97HEDW0 "The bellow drain port was clogged, and collecting water , cleaned out unit ok instructed customer how to clean"
ALPHA WHIRLPOOL WFW7590FW0 Replace in Leval ran test washer is working fine no more leaks
WASHER WHIRLPOOL WTW4816FW2 No stored error codes...ran multiple tests...diagnostics and recalibrated control
WASHER ROPER RTW4516FW2 Unit checked out ok
REF BOT/MT 26CF KITCHEN-AID KRFF507ESS00 Reattached water fill line to ice maker
WASHER WHIRLPOOL WFW92HEFC0 F3 E1...Needs ACU and pressure swith; ordrng 1 W11201293 (cntrl-elec) and 1 WPW10448876 (switch-wl)
REFRIGERATOR KITCHENAID KBFN406ESS00 "Replaced LED modules due to not working, also added shims to door hinges due to making noise; used 1 W10908166 (LED LIGHT) from stock"
WASHER WHIRLPOOL WFW3090JW0 "Found F11 error code, not listed !...spoke to Tech line and will have to replace ACU; ordrng 1 W11334214 (ACU)"
REFRIGERATOR IKEA IX7DDEXGZ001 Unit isn’t hooked up to water so even through the IM is shut off it still always adding temperature into refrigerator section. Needs to be hooked up to water.
WALL OVEN KITCHEN-AID KODE500ESS02 Wrong console should be ss not black.replace oven dr seal and tape d areas per tech support from previous repair of moisture near console; ordrng 1 W11086141 (CONSOLE)
REFRIGERATOR MAYTAG MFI2570FEZ07 Instruct customer to keep vents clear fresh food temp 38 freezer temp 0 sr#7727299909
OVEN WHIRLPOOL KGSC308LSS0 As per customer .. broil not working properly .. ran broil cycle .. normal operation .. check bake cycle .. normal operation .. customer instruct
WASHER WHIRLPOOL WTW5000DW1 "Replaced parts,test good"
D/WASHER UNDCTR KITCHEN-AID KDPE234GPS0 Found wash motor not working ; ordrng 1 W11085683 (SUMP ASSEMBLY )
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Replaced defective shelve assembly, tested ok..."
REF S/S 21 CF WHIRLPOOL WRS321SDHZ01 "Made checks, tighten tubing dispenser water line, tested ok..."
DRYER GAS MAYTAG MGD6630HC0 "Checked out the dryer,founded the failure of the improper installation,causing the vibration and improper venting,long thru wall.Cleared the vibration from the washer,tested ok ,works as designed,also customer education about the venting system."
OVEN WHIRLPOOL KSGB900ESS0 Replace defective blower fan Test it all op ok
D/WASHER UNDCTR JENNAIR JDB9000CWS2 Found intermittent operation between control and motor diverter and keys on touch pad not workin order parts 2ct; ordrng 1 W10610925 (panel-cntl) and 1 WPW10463906 (filter)
REF BOT/MT 19CF WHIRLPOOL WRF560SEYM05 Bottom piece on ice maker broke off replace ice maker cycled ok.; used 1 4317943 (ICEMAKER) from stock
REFRIG/FREEZER JENN-AIR JF36NXFXDE01 Vd installed part tested unit ran to specs
RANGE - GAS WHIRLPOOL KGSS907SSS02 Replace defective igniter bake Test It all op ok
WASHER MAYTAG MVWC565FW1 Recalibrate washer could notFind any issues with washer is Truck customer about loading size and washing cycles
REFRIGERATOR WHIRLPOOL WRF540CWHW00 parts installed the unit is working well
HOME LAUNDRY ELE AMANA NTW4516FW3 "02#Washer not starting,Check and found defective control board knob holder also need knob; ordrng 1 W11170317 (CONTROL BOARD ) and 1 WPW10711289 (knob)"
RANGE AMANA AGG222VDW4 check and found nothing defective in the unit is working fine
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Water filter clogged, customer will purchase new from the store"
REFRIGERATOR KITCHENAID KRFF305ESS02 "Filter clogged, customer needs new filter,whirlpool will ship part to customers"
REF BOT/MT 19CF WHIRLPOOL WRF560SEHZ00 Install arm back into icemaker complaint about the drawer is under cosmetic customer would be responsible to purchase either the drawer and shelf which the problem is the shelf. Took quick pic of model and serial and crisper draw out. No visible damage to either draw or self
REFRIG/FREEZER WHIRLPOOL ASI2575GRB00 "Replaced defective relay overload, tested ok...; used 1 WPW10197428 (RELAY OVERLOAD ) from stock"
REF T/M 18 CFFF WHIRLPOOL WRT518SZFM00 "Replaced defective freezer door assembly & nameplate, tested ok...; used 1 W11178521 (NAMEPLATE ) from stock"
WASHER WHIRLPOOL WFW9400SW00 "Checked operation machine ok,no error codes"
DISHWASHER JENN-AIR JDB9000CWP3 "Replace broken tracks and adj Test it all op ok ; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
REFRIGERATOR KITCHENAID KBFS25EWMS10 Icemaker is neededstandard labor 031600 ; ordrng 1 W10884390 (icemaker)
REF S/S 21 CF WHIRLPOOL WRS321SDHZ01 Removed covers installed noise suppressor on condenser also replaced evaporator fan motor
DRYER WHIRLPOOL WGD5000DW2 Found tiny metal object obstructing the hinge that I didn’t notice the last time. Door panel ordered not needed Cust will need refunded
WSH/DRY LND CTR WHIRLPOOL WET4124HW0 "Checked out the dryer,founded the failure of the door switch,broken.Replaced from the prescreen tested ok on cycles"
REF T/M 18 CFFF WHIRLPOOL WRT518SZFM00 "Waited for refrigerator to start up checked and waited sound, corrected sound"
REFRIGERATOR MAYTAG MFI2269FRZ03 Temps rising for hours then they return to normal customer was able to show me a video of this occurring. Will replace main control as all components evap fan and defrost cycle seem to be working. ; ordrng 1 WPW10312695 (cntrl-elec)
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Install control block fresh food air vent in order for more air to blow in thermistor, install control."
DISHWASHER WHIRLPOOL MDB5651AWW check and found that the control panel was defective but is discontinued
WASHER MAYTAG MVWX655DW1 Wrong striker ordered. Will order correct one. I need two of these. ; ordrng 2 W11252738 (strike)s
REF BOT/MT 19CF WHIRLPOOL WRF560SEHZ00 Filter needs to be replaced showed customer the difference and customer will replace the filter
DRYER GAS WHIRLPOOL WGD95HEDW "Checked out the dryer,founded the failure of the idler pulley and the rear rollers.Installed one from the prescreen and one from the truck stock,tested ok on cycles.; used 1 W10837240 (BRACKET) from stock"
RANGE WHIRLPOOL WFG231LVB0 Replaced defective oven ignitor ; used 1 W10918546 (IGNTR OVEN) from stock
WASHER MAYTAG MVWX655DW1 "Diagnosed and replaced faulty cam w10721967, actuator w10913953, and wash plate w10902814. I installed these parts today for the customer so unit can be used. In addition to the parts installed today I diagnosed a loose pulley on the motor W11026785 which will need to be ordered and replaced as well. Order motor W11026785; ordrng 1 W11026785 (MOTOR), used 1 W10721967 (CAM), 1 W10902814 (WASHPLATE), and 1 W10913953 (ACTUATOR) from stock"
DISHWASHER JENN-AIR JDTSS246GP0 "Diagnosed faulty sump W11162733, arm W11101428. Order parts; ordrng 1 W11101428 (ARM) and 1 W11162733 (SUMP ASSEMBLY )"
WASHER WHIRLPOOL WTW7500GW2 Found error codes F5-E2 F5-E}SR# 7727299170 Brunce Tech support instructed me to replace door latch in case this is cause of control blanking out. ; ordrng 1 W10787880 (latch) and 1 W11130532 (harns-wire)
M/W OTR KITCHENAID KMHS120ESS5 Checked and found cam from door interlock slipped out of position reinstalled and left working as designed please bill the invoice
DISHWASHER WHIRLPOOL WDT720PADM2 Found code F9E1 diverted motor fault..found corroded red connector and wires for diverted motor..; ordrng 1 W10537869 (diverter mtr) and 1 W11131692 (harns-wire)
REFRIGERATOR WHIRLPOOL KRSC503ESS01 IInstall door and left you and I working as designed
OVEN WHIRLPOOL AER6303MFS0 Install main control left unit working as designed
DRYER WHIRLPOOL WGD4950HW0 Checked and found bad roller and belt replaced and left working as designed ; used 1 349241T (roller) from stock
RANGE JENN-AIR JES9800CAS01 Replaced control unit tests okPart 256.44$standard labor 031600 helper/2nd man
RANGE WHIRLPOOL WEG750H0HZ0 "Made checks found right rear igniter wire pinched, fixed wire issue. Tested ok"
DISHWASHER WHIRLPOOL WDT730PAHV0 Made checks ran diagnostics no error codes found. Spray arms rotating properly. Tested ok advised customer on cleaning dishwasher monthly with Affresh.
WASHER WHIRLPOOL WFW5620HW0 02#Leaking water from dispenser need part two men job 2CC; ordrng 1 W11318755 (DISPENSER DRAW)
W/OVEN DB EL SC KITCHEN-AID KODE507ESS04 Made adjustment on upper oven temp / If fails upper oven manager needs replacement. Requires extra man
RANGE WHIRLPOOL WFE505W0HZ1 P/O for preescreen. Schedule after 1pm; ordrng 1 W11314391 (CONTROL )
REFRIG/FREEZER KITCHENAID KSS048FMX02 Found low side leaks on evaporator system contaminated need to be flushed on return and rebuilt low side also ice maker peeling; ordrng 1 W10504753 (HEAT EXCHANGER) and 1 W10841139 (COMPRESSOR) and 1 WP2306094 (EVAPORATOR) and 1 WP2306389 (HEATER) and 1 WP2316878 (PAN HEATER) and 1 WPW10277450 (ICE MAKER)
DRYER GAS WHIRLPOOL WGD75HEFW0 Installed catch checked operation ok.
DRYER EL WHIRLPOOL WHD862CHC0 "Checked out the dryer,founded the failure of the parts listed below,will order to go back with.; ordrng 1 661570V (BELT D) and 1 W10364994 (BLOWER W) and 1 W10837240 (IDLER P) and 1 W11209428 (ASSY MOTOR)"
REFRIG/FREEZER WHIRLPOOL WRS322FDAW04 "Checked unit inside lights are not working, and lights on dispenser also not working, unit is cooling ok; ordrng 1 WPW10397956 (DISPENSER DISPLAY ) and 2 WPW10515057 (LED MODULE )s and 1 WPW10515058 (LED MODULE )"
MICROWAVE KITCHENAID KOCE500ESS09 Could not fully remove unit. Need to reschedule with oven cart and 2 men. 2 job count on return. Send parts back with tech on return. ; saved tckt
REFRIG/FREEZER WHIRLPOOL WRS321SDHZ01 "Unit has sealed system complications. O&i parts, check pressures first. 3 count...call 973-767-7647 on return...; ordrng 1 876764 (valve) and 1 978026 (valve) and 1 W10507884 (compressor) and 1 WPW10143759 (dryer)"
DRYER WHIRLPOOL WED9290FW0 SR#77227296680 needs a control board.; ordrng 1 W11038309 (cntrl-elec)
REF T/M 20 CFFF WHIRLPOOL WRT311FZDM00 Handle broken; ordrng 1 W10806512 (HANDLE)
RANGE WHIRLPOOL WFG320M0BS3 Made checks outer door glass is broken spoke to trade partner team they said outer glass is not covered under warranty SR 7727284913. Customer can call whirlpool customer service to discuss (800)-253-1301
WSH FRT MAYTAG MHW5630HW0 Found no error codes and unit working as designed. However did instruct customer that unit must be on its own dedicated outlet. It wasn’t. She will correct.
DISHWASHER JENN AIR JDB8200AWP1 Made checks leaking from diverter on pump&motor. Ordering parts ; ordrng 1 W11259785 (TRACKS) and 1 W11259786 (TRACKS) and 1 WPW10455260 (PUMP&MOTOR )
WASHER WHIRLPOOL WFW5620HW0 "SR:7727301450 call tech line recommend the same thing I recommend last time to use less detergent and correct cycle,test washer no error code save working as designed."
WASHER MAYTAG MVWB835DW3 "00#Not starting or accepting any cycle,check found defective door switch replace door switch test ok...TS W10810403; used 1 W10810403 (LID LOCK) from stock"
DISHWASHER JENN-AIR JDB9200CWP2 "Made checks found lower rack tracks broken. Ordering parts. Not leaking at this time, possible leak due to broken track.; ordrng 1 W10822165 (TRACK LOWER) and 1 W10822166 (TRACK RIGHT LOWER) and 1 W11259785 (TRACK) and 1 W11259786 (TRACK) and 1 WPW10448645 (SPRAY ARM ) and 1 WPW10473807 (LEFT SUPPORT ) and 1 WPW10473809 (SUPPORT )"
DRYER WHIRLPOOL WGD9620HC0 "00#Costumer states that the dryer is not drying,check no error code save pass diagnostics test working as designed,instruct costumer to use correct cycle"
REFRIG/FREEZER WHIRLPOOL WRS325SDHW01 Found upper fresh food door hinge noisey .. greased upper hinge .. machine ok
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Ep- loose connection in junction box shorted, repaired and tested unit. Machine functions as designed"
DISHWASHER WHIRLPOOL WDT720PADM3 Found was motor not working ... just hums ... est. part and labor.. $220+105 .... customer not repairing as of now
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 Found bracket broken on ice maker ; ordrng 1 4317943 (ICE MAKER ) and 1 ??????? (ICE MAKER BRACKET) and 1 EDR1RXD1 (FILTER)
DRYER AMANA NGD4655EW2 Belt broken .. install parts . Machine ok; used 1 341241 (belt) from stock
RAN GS 30 SC MAYTAG MGR6600FZ1 Install parts.. ran bake cycle ..
REF FF BLT-IN KITCHEN-AID KBSN608ESS01 Install parts
WASHER MAYTAG MVWP575GW0 Unit only being used with cold water. Informed customer the water temp selection knob cannot be moved from tap cold. Or long fill no fill error will occur.
WASHER WHIRLPOOL WFW85HEFW1 Found unit working as designed. Noise normal due to age/ usage of unit.
REFRIGERATOR KITCHENAID KBFN506ESS01 Installed and completed repair.
D/WASHER UNDCTR JENNAIR JDB9000CWS3 "Installed upper rack adjuster also needs additional part .and upper rack manifold ; ordrng 2 WPW10195840 (positioner)s and 2 WPW10250160 (clip)s and 1 WPW10340542 (manifold), used 2 W10546503 (ADJUSTER) from stock"
FREEZER WHIRLPOOL WRT518SZFM00 Vd found new door dented unit needs door (lw10803965)left emblem with cust ; ordrng 1 lw10803965 (dor-fip)
DISHWASHER WHIRLPOOL WDT730PAHB0 Need the dishwasher slide rail stop.; ordrng 1 WPW10508950 (stop)
WASHER MAYTAG MAH2400AWW Need the outter door panel.; ordrng 1 WP34001178 (cover-door)
RANGE WHIRLPOOL WFG515S0ES1 "KG 3/4 installed control, dsi and harness. Checked unit through diagnostic mode all components tested properly. Oven heating and operating as designed"
DRYER MAYTAG MEDC465HW0 KG 3/4 checked unit found airflow restricted due to build up inside blower housing. Removed lint build up inside blower housing. Dryer heating and operating as designed
WASHER WHIRLPOOL WFW9620HW0 Replace the parts.
WASHER WHIRLPOOL WFW8620HW1 Check unit installed part that was order unit working fine
WSH FRT/LOAD WHIRLPOOL WFW92HEFW0 Customer had Error code pertaining to door not being opened in three consecutive cycles/ cleared out error code ran full diagnostics everything is working properly I should basically a lot of customer education no defect found with unit