Service History 216

Near Frankford, NJ 07822
Frank G.
Job Details: 12/16/2019
WASHER MAYTAG MVWB765FW3 Needs UI console...order part and return; ordrng 1 W11135391 (console)
Near Old Bridge Township, NJ 08857
Vincent D
Job Details: 12/16/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Vd found temp of 50 in fridge and 20 in freezer presure in step 5 read 0 200 called tech line was advised to use nitrogen up to 140 Ref # 7726636873; ordrng 1 NITROGEN
Near Marlboro Township, NJ 07751
Vincent D
Job Details: 12/16/2019
RANGE KITCHENAID KDRS467VSS05 Vd unit needs valve (WPW10385582) valve (WPW10385583)resc cust ; ordrng 1 WPW10385582 (valve-brnr) and 1 WPW10385583 (valve-brnr)
Near Toms River, NJ 08753
Marc C
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRS571CIDW01 Wrong door ordered right side door was ordered left side door is needed with icemaker and dispenser customer upset customer said do not re-order door wants to take it up with Lowe’s
Near East Windsor, NJ 08520
Brian H.
Job Details: 12/16/2019
DISHWASHER KITCHENAID KDTE334GPS0 Diagnosed faulty pump W11162733 and ACU W10911471. Order parts.; ordrng 1 W10911471 (ACU) and 1 W11162733 (PUMP)
Near South Orange, NJ 07079
Arden D.
Job Details: 12/16/2019
OVEN WHIRLPOOL IBS300DS02 "AD. Replaced defective board, thermostat and fuse. Unit tested ok."
Near Maplewood, NJ 07040
Arden D.
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "AD. Checked unit, adjusted leveling of unit properly. Ran diagnostics, no leaks detected during operation. Spoke to tech support (SR#7726638324). Unit ok"
Near Kearny, NJ 07032
Arden D.
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRS325FDAW04 "AD. Checked unit, found ice bin container not aligned properly with auger. Realigned container and advised customer to empty some ice and ensure ice cubes are loose from time to time. Unit tested ok."
Near Newark, NJ 07105
Arden D.
Job Details: 12/16/2019
REFRIG/FREEZER WHIRLPOOL WRX986SIHZ00 "AD. Checked unit, found loose freezer drawer obstructing door closer. This caused moisture infiltration resulting frost buildup. Reseated drawer on rail, door now sealing properly. Unit ok."
Near Monroe Township, NJ 08831
Brian H.
Job Details: 12/16/2019
OVEN WHIRLPOOL WOD51EC0AS04 Diagnosed faulty sensor W10859573 $85.16 Labor $90. Oven cart on return; ordrng 1 W10859573 (SENSOR)
Near Fair Lawn, NJ 07410
Elmer A.
Job Details: 12/16/2019
WASHER WHIRLPOOL LAT2600AAE Damaged motor customer does not want to repair.
Near Staten Island, NY 10303
Aris S.
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Found a bad ice maker , install one test it is working normal ; used 1 4317943 (ICEMAKER) from stock"
Near Teaneck, NJ 07666
Keyel H
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Water reservoir was frozen defrost reservoir now operating normal.
Near West Orange, NJ 07052
Gerry Q
Job Details: 12/16/2019
DISHWASHER KITCHENAID KDTE404DSPO Need new pump motor; ordrng 1 W10866116 (cntrl-elec) and 1 WPW10554963 (pump&motor)
Near Toms River, NJ 08753
Marc C
Job Details: 12/16/2019
REFRIGERATOR MAYTAG MFI2269VEM10 Installed water valve tested water fill unit ok
Near Toms River, NJ 08755
Marc C
Job Details: 12/16/2019
RANGE WHIRLPOOL KDRP707RSS01 Installed left rear ignitor and burner caps tested unit ok
Near Manalapan Township, NJ 07726
Vincent D
Job Details: 12/16/2019
DRYER WHIRLPOOL WGD4850HW0 Vd installed part tested unit ran to specs
Near Glen Ridge, NJ 07028
Gerry Q
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL KDTM354DSS3 Customer will have whrilpool pays for the part unit need pump motor; ordrng 1 W10805015 (pump&motor)
Near Howell Township, NJ 07731
Vincent D
Job Details: 12/16/2019
OVEN WHIRLPOOL WGG745S0FS02 Vd unit needs control (W10878844) 325 trip 114.95 labor 135 tax total 613.04 cust declined at this time collected trip 122.57 by cc #
Near Tinton Falls, NJ 07724
Vincent D
Job Details: 12/16/2019
REFRIG/FREEZER KITCHEN AID KRFC604FSS00 Vd found no issues at this time unit running to specs
Near New York, NY 10065
Mike D
Job Details: 12/16/2019
WASHER WHIRLPOOL WTW5000DW2 Check found lid latch defective will order ; ordrng 1 W11307244 (LATCH )
Near Middletown, NJ 07748
Dennis B
Job Details: 12/16/2019
RANGE WHIRLPOOL WEG745H0FS0 Db unit needs 3 knobs for cook top not covered as per service agreement
Near East Windsor, NJ 08520
Brian H.
Job Details: 12/16/2019
M/W OTR WHIRLPOOL WML75011HZ3 "Replaced parts, working ok"
Near Queens, NY 11385
Mike D
Job Details: 12/16/2019
WASHER MAYTAG MVWC565FW1 Check found unit noisy due to defective gearcase will order ; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase)
Near Plainsboro Township, NJ 08536
Brian H.
Job Details: 12/16/2019
MW OVEN COMBO WHIRLPOOL WOC54EC0HS01 Found a cut neutral wire in the house feed to unit. Showed customer and advised and electrician would need to be called in order to make repair. Unit is working ok and provided a temporary neutral wire to power up unit and show customer it was indeed functional.
Near Princeton Meadows, NJ 08536
Brian H.
Job Details: 12/16/2019
WASHER WHIRLPOOL WFW95HEXW2 Diagnosed and replaced faulty MCU. Working ok.
Near Monroe Township, NJ 08831
Brian H.
Job Details: 12/16/2019
WASHER MAYTAG MVWX655DW1 "Replaced parts, working ok."
Near Queens, NY 11105
Enerve B.
Job Details: 12/16/2019
WSH FRT/LOAD MAYTAG MHW5500FW1 "Checked out the washer,founded the failure of the parts listed below,error codes f6e3,f3e1,over working pump with pennies,quarters inside,damages the ACU,will order to go back with,diagnosed with Dave,Wpl tech line,file #7726637456.; ordrng 1 W11201286 (CONTROL ELECT) and 1 WPW10605427 (DRAIN P)"
Near Demarest, NJ 07627
Gabino P
Job Details: 12/16/2019
WASHER WHIRLPOOL WFW8620HW1 Replace door lock Found code F0E2 F9E1 Reset main board and check ok.; used 1 W10804741 (DOOR LOCK ) from stock
Near Queens, NY 11101
Enerve B.
Job Details: 12/16/2019
WASHER WHIRLPOOL WTW4850HW1 "Checked out the washer,founded the failure of the parts listed below,real damages,broken ,cracked,will order.; ordrng 1 W11226498 (PANEL,C) and 1 W11226549 (TIMER,KNOB) and 1 W11256099 (CONTROL UNIT)"
Near Kinnelon, NJ 07405
Gerry Q
Job Details: 12/16/2019
DISHWASHER KITCHEN AID KUDS30SXSS8 Chopper blade assy cleaned unit tested ok
Near Montville, NJ 07045
Gerry Q
Job Details: 12/16/2019
DISHWASHER KITCHENAID KUDS02FRSS2 Door links replaced unit tested ok Use Authorization # KNON5NOWL1; used 1 WP8574157 () from stock
Near Robbinsville Township, NJ 08691
Trevor B
Job Details: 12/16/2019
DISHWASHER KITCHENAID KUDC10FXSS6 TB- UI is dead. Verified main control operation. Needs replacement console.; ordrng 1 WPW10481130 (UI)
Near Hanover, NJ 07981
Efrain R.
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDF560SAFM2 Needs sump assy PWR to motor ok; ordrng 1 W11085683 (SUMP ASSY) and 1 WPW10508950 (END CAP)
Near Morristown, NJ 07960
Gerry Q
Job Details: 12/16/2019
MICROWAVE WHIRLPOOL WMH53520CS7 Door switches replaced unit tested ok; used 1 W10269457 (SWITCH) from stock
Near Jefferson, NJ 07438
Efrain R.
Job Details: 12/16/2019
DISHWASHER KITCHENAID KDTE334GPSO No start ck power connection to d/w ok.disconect all wire from control and console .reconnect reck still no go .also try going to svc mode not accepting ; ordrng 1 W11120155 (CONTROL ) and 1 W11165145 (CONSOLE )
Near Long Valley, NJ 07853
Efrain R.
Job Details: 12/16/2019
DISHWASHER KITCHENAID KDPE234GPSO Customer had front panel off customer replace new control brd .pullunit out and ohm out heater ok SR 7726639337; ordrng 1 W10905151 (CONSOLE)
Near Cedar Grove, NJ 07009
Gerry Q
Job Details: 12/16/2019
DISHWASHER KITCHEN-AID KDTM354DSS Wire harness and control board replaced unit tested ok
Near Montclair, NJ 07043
Gerry Q
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Pump motor cleaned unit tested ok
Near Queens, NY 11370
Mike D
Job Details: 12/16/2019
REF T/M 18 CFFF MAYTAG MRT118FFFZ05 Replaced defective control unit checked ok
Near Queens, NY 11366
Kenny G
Job Details: 12/16/2019
WSH FRT/LOAD WHIRLPOOL WFW85HEFW1 Installed water pressure sensor
Near Queens, NY 11385
Mike D
Job Details: 12/16/2019
MICROWAVE OVEN MAYTAG MMV1174FZ2 Check found no problem with unit at this time avd cust blower will turn on by its self if the bottom of unit get too hot to keep it cool unit operating as design unit checked ok
Near Queens, NY 11385
Mike D
Job Details: 12/16/2019
WASHER WHIRLPOOL WTW4816FW2 Check found no problem with unit at this time operating as design ran cycle drained and spinning fine unit checked ok
Near Brooklyn, NY 11206
Enerve B.
Job Details: 12/16/2019
WASHER WHIRLPOOL WTW5000DW3 "Checked out the washer,founded the failure of the water supply line,improperly installed.Reinstalled the water supply line and cleared the computer,tested ok on cycle."
Near Hamilton Township, NJ 08691
Trevor B
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL KDTE104EWH3 TB-Installed new sump and motor assembly. Tests good. Paid total $393.67 by cc ref#; used 1 WPW10605057 (PUMP & MOTOR) from stock
Near Ocean Township, NJ 07712
Eric P.
Job Details: 12/16/2019
REFRIG KITCHENAID KRFC300ESS01 "Ep-display showing R/C temp of 76° and F/C temp of 67°. Evap fan is running as well as compressor fan. Compressor is humming with little to no heat. Windings ohm well above range and dont settle. Needs new compressor . Ordering (1) WPW10507886 compressor , (1) TJAF1100 3/16 OD TUBE EXT,(1) extra time ; ordrng 1 EXTRATIME and 1 TJAF1100 (3/16 OD TUBE EXT) and 1 WPW10507886 (compressor)"
Near Ocean Township, NJ 07712
Eric P.
Job Details: 12/16/2019
WASHER WHIRLPOOL WFW8620HC1 "Ep-unit is leaking from dispenser drawer. Same issue and previous call to techline for same issue, needs new dispenser drawer. Ordering (1) W11318755 drawer; ordrng 1 W11318755 (drawer)"
Near Morristown, NJ 07960
Efrain R.
Job Details: 12/16/2019
REFRIG/FREEZER WHIRLPOOL WRT519SZDM05 Unit in garage advise wont work correctly. Rise control and unit crank up ok
Near Manchester Township, NJ 08759
Marc C
Job Details: 12/16/2019
DRYER WHIRLPOOL WGD6620HC0 Installed motor blower wheel mastic tape rear rollers and idler tested unit no vibration yeah OK
Near Belmar, NJ 07719
Tyler S
Job Details: 12/16/2019
WASHER WHIRLPOOL WFW92HEFC0 "Load and go cartridge filled to the top with water and unit full of suds. Something wrong with load and go. Ordering drawer, dispenser, and sensor.; ordrng 1 W10862190 (DISPENSER) and 1 W11096092 (SENSOR) and 1 WPW10250742 (DRAWER)"
Near Middletown, NJ 07748
Dennis B
Job Details: 12/16/2019
ICEMAKER KITCHENAID KUIC15PHZS0 Db tested unit unit had bad water flow had an extra filter in basement customer to remove 2 filter and see if theres any change Sr#7726637545
Near East Brunswick, NJ 08816
Dennis B
Job Details: 12/16/2019
WASHER MAYTAG MVWX655DW1 Db tested unit unit ran to specs could not duplicate at this time
Near Middletown, NJ 07748
Dennis B
Job Details: 12/16/2019
REF BOT KICTHEN AID KSBS25INBL03 Db frozen drain tube cleared tested unit unit ran to specs paid tru office
Near Holmdel, NJ 07733
Dennis B
Job Details: 12/16/2019
OVEN JENN-AIR JJW2430DP02 Db installed part tested unit unit ran to specs
Near East Brunswick, NJ 08816
Dennis B
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Db tested unit unit ran to specs no faults found customer says whirlpool sent us out to check settings
Near East Brunswick, NJ 08816
Dennis B
Job Details: 12/16/2019
DRYER MAYTAG MDG5500AWW Db installed parts tested unit unit ran to specs
Near South River, NJ 08882
Dennis B
Job Details: 12/16/2019
WASHER WHIRLPOOL MVWB850YW1 Db customer declined repair wasn’t sure if the trip rolls in to the repair informed her it doesn’t so they declined
Near South River, NJ 08882
Dennis B
Job Details: 12/16/2019
DRYER WHIRLPOOL WGD4815EW2 Db installed parts tested unit unit ran to specs
Near Upper Saddle River, NJ 07458
Gabino P
Job Details: 12/16/2019
WASHER WHIRLPOOL WFW6620HW0 Need baffle broken ; ordrng 3 W11318717 (BAFFLE )s
Near Asbury Park, NJ 07712
Tyler S
Job Details: 12/16/2019
WASHER WHIRLPOOL MHW5630HW0 "Unit sound good without loads in it. Once under load some vibration and wobbling, but passes all tests. Called tech-line and was advised unit working as designed. SR#7726637428"
Near Red Bank, NJ 07701
Eric P.
Job Details: 12/16/2019
WASHER WHIRLPOOL MVWC465HW "Ep-no hot water supply to machine-setting that requires both hot and cold water was being used. Unit timed out due to F8E1(long fill) error code , not advaning. Machine functions as designed"
Near Middletown, NJ 07738
Vincent D
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Vd cust has. Ext warr with lows they called and got a dispatch for us dispatch # is slomc1b641b6-1 scheduled for 12/16 contacted dianne and she going to complete once we get the dispatch from lows Installed control tested unit ran to specs ; O-emld tckt
Near Ocean Township, NJ 07712
Tyler S
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL JDB6510AWP "Unit needs new pump/motor hpusing assembly and bottom door seal, both of which are discontinued. Office will need to contact extended warranty, unit can’t be repaired."
Near Asbury Park, NJ 07712
Tyler S
Job Details: 12/16/2019
OVEN AMANA AGR5330BAS3 Found no issues with unit at this time. Bake and broil both working and cooktop works.
Near Wanamassa, NJ 07712
Tyler S
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDT710PAHB1 Suds contamination causing leak from door. Educated and advised to buy Affresh and run it through. Ran oil through unit to get rid of suds.
Near Wall Township, NJ 07719
Tyler S
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL KRFC300ESS03 A couple items froze on top shelf of RC. Instructed on air flow and not blocking damper. Raised temps to 3 and 40. Tested damper in diagnostics and thermistors read acceptable range.
Near Jackson Township, NJ 08527
Tyler S
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Unit running properly after doing just ui and control, tests good."
Near Summit, NJ 07901
Moses D
Job Details: 12/16/2019
DISHWASHER JENN-AIR JDB9800CWX2 Made checks needs control panel and vent. Ordering part ; ordrng 1 W11398783 (CONTROL PANEL )
Near Jackson Township, NJ 08527
Robert D
Job Details: 12/16/2019
DISHWASHER KITCHEN-AID KDTM354DSS5 Replaced sump. Full response from wash motor. No further issue.
Near Queens, NY 11421
George T
Job Details: 12/16/2019
STOVE AMANA AGR5330BAS3 Clock went blank..needs to be replaced...cannot activate features.; ordrng 1 WPW10556708 (cntrl-elec)
Near Upper Saddle River, NJ 07458
Gabino P
Job Details: 12/16/2019
DRYER WHIRLPOOL WGD9620HW Replace baffle and check ok
Near Demarest, NJ 07627
Gabino P
Job Details: 12/16/2019
WASHER WHIRLPOOL WFW96HEAU0 Replace bearing and check ok.
Near Waldwick, NJ 07463
Stoyan S
Job Details: 12/16/2019
DISHWASHER KITCHENAID KDTE334GPS0 Pinched drain hose Order new; ordrng 1 8269144A (drain hose) and 1 WPW10545278 (hose-drain)
Near Allendale, NJ 07401
Gabino P
Job Details: 12/16/2019
DRYER GAS WHIRLPOOL WGD8000DW4 Dryer working ok all vent need to replace by customer
Near Sloatsburg, NY 10974
Gabino P
Job Details: 12/16/2019
WASHER WHIRLPOOL WTW4950HW0 Replace broken main board and check ok
Near Queens, NY 11412
Paul T
Job Details: 12/16/2019
WASHER MAYTAG MVWC360AW0 "Installed parts on unit, recalibrated control and all test and check ok. Went over proper use and care of unit. All components came on and all ok."
Near Tuxedo Park, NY 10987
Tim S
Job Details: 12/16/2019
DRYER MAYTAG MGDC465HW0 Pls order; ordrng 1 279441 (bearing ring)
Near Monroe, NY 10950
Tim S
Job Details: 12/16/2019
M/W OTR WHIRLPOOL YWMH76719CS0 Harness not correct. Need harness that door plugs intoAlso board cover wrong Also still requires extra man Tom C 2- countHarness in research ;
Near Spring Valley, NY 10977
Tim S
Job Details: 12/16/2019
WASHER MAYTAG MHW5630HW0 F0e2 over suds. Console hard to respondTurned on by self; ordrng 1 W11316623 (CONSOLE )
Near Scotch Plains, NJ 07076
Moses D
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Installed strike and left drain hose for installer. Tested ok
Near Monsey, NY 10952
Tim S
Job Details: 12/16/2019
WASHER WHIRLPOOL WFW5620HW0 F0e2 over suds. Must order from Plainfield.Requires extra man 2 count. Stack unit; ordrng 1 W11318755 (DRAWER )
Near South Brunswick Township, NJ 08824
Moses D
Job Details: 12/16/2019
WALL OVEN JENN-AIR JJW2430DP01 Replaced control panel that was sent to customer from Jenn Air for light issue. Tested ok
Near Basking Ridge, NJ 07920
Moses D
Job Details: 12/16/2019
RANGE JENN AIR JDRP436HL00 Made checks roll out racks are not leveled and sliding back. Spoke to tech line they are going to do a product report. SR 7726642474
Near Ho-Ho-Kus, NJ 07423
Stoyan S
Job Details: 12/16/2019
RANGE JENN AIR JGRP548WP02 Replace pinched wire harness for surf igniters Also polarity hot and neutral is reversed
Near New York, NY 10016
Damian T.
Job Details: 12/16/2019
WASHER MAYTAG MHW6000XW2 "Replaced electronic control, rechecked functions and unit tested ok."
Near Franklin Lakes, NJ 07417
Stoyan S
Job Details: 12/16/2019
DISHWASHER JENN-AIR JDTSS246GP0 "Replace broken tracks Test it all op ok ; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Near New York, NY 10044
Damian T.
Job Details: 12/16/2019
MICROWAVE WHIRLPOOL WMH53521HZ0 "Checked and found bottom interlock misaligned. Aligned interlock+catch, rechecked functions and unit tested ok."
Near Queens, NY 11373
Kenny G
Job Details: 12/16/2019
MICROWAVE O.T.R. WHIRLPOOL WMH31017HS2 Problem still exists. Needs new mag and transformer. Will order. MmNeed two man two count ; ordrng 1 W10754299 (magnetron) and 1 W10754523 (transformr) and 1 W10832024 (thrmst-fix)
Near Queens, NY 11361
Kenny G
Job Details: 12/16/2019
REFRIGERATOR MAYTAG MRT118FFFH01 Control is defective. Will order. Covered customer had P/L concession. ; ordrng 1 W10869720 (contrl-box)
Near Tuxedo Park, NY 10987
Tim S
Job Details: 12/16/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Tried gallo gun to unclog fresh food drain both ways/ Possible insulation In wall tube Sr7726637875 . Whirpool will be in contact with customer Customer on extended. Customer stated had this issue from day one
Near Kiryas Joel, NY 10950
Tim S
Job Details: 12/16/2019
WASHER WHIRLPOOL WFW92HEFWO Replaced defective load & go control.& load & go
Near Suffern, NY 10901
Tim S
Job Details: 12/16/2019
DISHWASHER MAYTAG MDB8959SFZ4 MNQ6ANQAPL1. No fault codes. No rinse aideTested heater working as designed. Rebooted control
Near Spring Valley, NY 10977
Tim S
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL KDFE104HPS0 Use less liquid detergent. Ran test working as designed Rebooted control
Near Pearl River, NY 10965
Tim S
Job Details: 12/16/2019
WASHER MAYTAG MVWX500XW0 Cod. House behind 190 F8e3 overflow.Unit needs water valves also transmission noiseyAdvised to replace unit.
Near New York, NY 10002
Adrian R.
Job Details: 12/16/2019
RANGE WHIRLPOOL WGG755S0BS01 Check and found that this stove needs parts. Customer will call us back when to order parts.; ordrng 2 WPW10206287 (BURNER VALUE )s and 2 WPW10206288 (BURNER VALUE )s and 1 WPW10298678 (BURNER VALUE ) and 2 WPW10506367 (KNOB)s
Near Middle Smithfield Township, PA 18424
Jose R
Job Details: 12/16/2019
WASHER MAYTAG n/a ;F8E3F5E4 need to replace trap.Please note model and serial number not legible.See pic.; ordrng 1 W10903220 (trap)
Near New York, NY 10019
Clem S.
Job Details: 12/16/2019
RANGE JENNAIR JGS1450DB 03for coi ; saved tckt
Near Queens, NY 11365
Kenny G
Job Details: 12/16/2019
WASHER WHIRLPOOL WTW5000DW3 Calibrated control. Unit working as designed. Customer instruct
Near The Bronx, NY 10463
Marc M
Job Details: 12/16/2019
RANGE WHIRLPOOL WFG540H0ES Unit tested and checked valve and burner needed to complete repair.; ordrng 1 WPW10279615 (VALVE) and 1 WPW10515455 (HEAD) and 1 WPW10515459 (ELECTRODE )
Near Queens, NY 11375
Kenny G
Job Details: 12/16/2019
DRYER WHIRLPOOL WHD560CHW0 Installed inner glass completed.