Service History 236

Near Fair Haven, NJ 07704
Eric P.
Job Details: 12/04/2019
RANGE JENN AIR JGS1450DP01 "Ep-unit is dead. Removed console and checked voltage at P6-0vac. Removed unit and checked voltage at outlet 0vac, plugged unit into a different outlet, powered up. Advised customer to contact a electrician."
Near Ridgewood, NJ 07450
Elmer A.
Job Details: 12/04/2019
WASHER MAYTAG MVWX655DW1 Damaged pump & gearcase. leaking oil.; ordrng 1 W10721967 (drive pulley) and 1 W10876600 (drain pump) and 1 W11035751 (gearcase) and 1 W11239857 (belt)
Near Sea Bright, NJ 07760
Eric P.
Job Details: 12/04/2019
REFRIGERATOR WHIRLPOOL KRFF305ESS00 "Ep-found frozen fill tube, cleared and jumped icmaker cycled and filled properly. Machine functions as designed"
Near Fair Haven, NJ 07704
Eric P.
Job Details: 12/04/2019
WASHER WHIRLPOOL WTW8040DW4 Ep-F2E1(stuck key) error code cleared. Ran diagnostics and calibration. Visually inspected drive system-clean. Started a “Quick” wash cycle-cycled and advanced properly. Re-calibrated before leaving. Machine functions as designed
Near Jersey City, NJ 07302
Lewis G.
Job Details: 12/04/2019
WASHER WHIRLPOOL WET4024HW0 Ran several diagnostic test on unit and did a drain and spin cycle with customer who was stating that there was a burning type smell no smell indicated everything is working exactly how it should no defects found with unit
Near Maplewood, NJ 07040
Felipe T.
Job Details: 12/04/2019
REF BOT WHIRLPOOL KRFF300ESS01 Ordered rollers ; ordrng 2 WP2179826 (rivet)s and 1 WPW10359255 (roller-cab) and 1 WPW10359256 (roller-cab) and 2 WPW10475495 (roller-cab)s
Near Point Pleasant Beach, NJ 08742
Tyler S
Job Details: 12/04/2019
WASHER MAYTAG MVWX655DW1 "New outer tub came cracked, have to reorder. PLEASE ALLOW EXTRA TIME FOR 2 MEN!!!; ordrng 1 W11219115 (TUB-OUTER)"
Near Jersey City, NJ 07304
Lewis G.
Job Details: 12/04/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Use Authorization # WNGVY00APL1,..... Whirlpool had sent the parts directly to the customer and gave concession repaired rack unit is repaired"
Near Manasquan, NJ 08736
Tyler S
Job Details: 12/04/2019
WASHER WHIRLPOOL MVWC565FW1 "MNH2Y00APL1- Pre-id wrong control, have to order.; ordrng 1 W11162438 (CNTRL-ELEC)"
Near Jersey City, NJ 07304
Lewis G.
Job Details: 12/04/2019
DRYER GAS WHIRLPOOL WGD85HEFC Customer stating that I was not able to use the dryer in the last two months diagnosing the unit had the control lock on so simply just showed the customer how to unlock it and turn it back on and unlock it again customer education ran unit heating properly no defects found with unit
Near Nanuet, NY 10954
Tim S
Job Details: 12/04/2019
DISHWASHER KITCHENAID KDPE234GPS0 As stated from previous visit dishes are drying Explained tank will be wet per tech line Customer can’t except this a answer800-253-1301
Near Sea Girt, NJ 08750
Tyler S
Job Details: 12/04/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Icemaker won’t move, it’s stuck in twist position. Tried test 44, no harvest. 23 motor/switch faulty, needs icemaker.; ordrng 1 W10873791 (ICEMAKER)"
Near Carlstadt, NJ 07072
Elmer A.
Job Details: 12/04/2019
WASHER WHIRLPOOL WTW6700TW1 Installed bearing checked operation ok.
Near West Caldwell, NJ 07006
Elmer A.
Job Details: 12/04/2019
DRYER GAS WHIRLPOOL WGD8500DC4 "Installed motor, blower wheel & duct checked operation ok."
Near Livingston, NJ 07039
Elmer A.
Job Details: 12/04/2019
WASHER WHIRLPOOL MVWB835DW4 Overload error code reset checked operation working as designed customer not satisfied.
Near Parsippany-Troy Hills, NJ 07054
Stan F
Job Details: 12/04/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Getting error code flashing F2 E2 shorten keypad ; ordrng 1 W10815487 (panel-cntl) and 1 W10854231 (cntrl-elec)
Near Wanaque, NJ 07465
Elmer A.
Job Details: 12/04/2019
WASHER WHIRLPOOL WFW5620HW0 "Ran diagnostic operation ok,no error codes."
Near Piscataway, NJ 08854
Roberto C
Job Details: 12/04/2019
WASHER WHIRLPOOL WET4024HW0 Needs latch and control...2m2cc in a small closet must be pull out washer wont latch ; ordrng 1 W11189137 (CONTROL ) and 1 W11371714 (LOCK )
Near Jersey City, NJ 07302
Felipe T.
Job Details: 12/04/2019
RANGE MAYTAG MGR7662WS2 Replaced defective spark module DSI; used 1 WPW10331686 (MODULE-SPARK) from stock
Near Piscataway, NJ 08854
Roberto C
Job Details: 12/04/2019
WASHER WHIRLPOOL n/a "Tested and found washer machine just won’t stop resetting door latch wont open ,,,,will get serial #on return 2 cc; ordrng 1 W11035628 (latch) and 1 W11046209 (pump-water) and 1 W11367297 (USER INTERFACE )"
Near Staten Island, NY 10303
Felipe T.
Job Details: 12/04/2019
RANGE JENN-AIR JGS8750ADB Unit needs control board replaced. Part is discontinued
Near Staten Island, NY 10301
Felipe T.
Job Details: 12/04/2019
DISHWASHER WHIRLPOOL WDF780SLYB0 Replaced defective drain pump (leaking); used 1 WPW10348269 (PUMP-DRAIN) from stock
Near Woodbridge Township, NJ 08863
Roberto C
Job Details: 12/04/2019
WASHER COMM WHIRLPOOL CAE2745FQ0 Replace coin shutter machine starts but won’t latch needs latch ; ordrng 1 WPW10482836 (latch)
Near Staten Island, NY 10312
Felipe T.
Job Details: 12/04/2019
MICROWAVE KITCHENAID KMHS120ESS8 Removed silicone from socket stuck on to bulb
Near Nanuet, NY 10954
Tim S
Job Details: 12/04/2019
REFRIGERATOR WHIRLPOOL WRS571CIHW01 Adjusted door handles reinstalled freezer light cover
Near Point Pleasant Beach, NJ 08742
Robert D
Job Details: 12/04/2019
WASHER MAYTAG MVWX655DW1 Asst TY. See TY notes.
Near Toms River, NJ 08753
Robert D
Job Details: 12/04/2019
REFRIGERATOR KITCHEN AID KRSC503EBS01 Replaced control. Advised cust to allow 24-48 hours for optimal temps.
Near Sea Girt, NJ 08750
Tyler S
Job Details: 12/04/2019
WASHER WHIRLPOOL WTW8000BW0 "Arrived, customer declined service fee and says she has decided to replace unit."
Near Brick Township, NJ 08724
Tyler S
Job Details: 12/04/2019
LAUNDRY WHIRLPOOL WTW5000DW1 "Installed control and calibrated, tests good."
Near Ho-Ho-Kus, NJ 07423
Stoyan S
Job Details: 12/04/2019
DISHWASHER KITCHENAID KDTE204ESS1 Helper completed ; saved tckt
Near Denville, NJ 07834
Stan F
Job Details: 12/04/2019
MICROWAVE JENN-AIR JMW3430DP02 Installed control board and sensor tested ok.
Near Somerville, NJ 08876
Roberto C
Job Details: 12/04/2019
WASHER WHIRLPOOL WTW8000BW0 Replaced console / run diagnostics test check ok
Near Piscataway, NJ 08854
Roberto C
Job Details: 12/04/2019
DRYER WHIRLPOOL WGD4950HW0 "Tested and found no issues run timed dry and automatic dry ,,dryer never stop in the middle of the cycle or before the cycle dryer runs as designed"
Near Woodbridge Township, NJ 08863
Roberto C
Job Details: 12/04/2019
WASHER WHIRLPOOL WTW5000DW2 Tested and found off balance washer adjust front feet test ok
Near New York, NY 10032
Eddy P.
Job Details: 12/04/2019
WASHER FRONT WHIRLPOOL WFC7500VW2 Need to replace siphoned hose and spring tube on top of tub. Hose was stuck in the drum and got damp. Allow 2 count dryer on top ; ordrng 1 W10193000 (SPRING TUBE ) and 1 W11105131 (HOSE. )
Near New York, NY 10011
Eddy P.
Job Details: 12/04/2019
DRYER EL WHIRLPOOL LDR3822PQ2 Dryer need a new timer unit is not turning on timer feels broken ; ordrng 1 WP8563881 (TIMER)
Near Brooklyn, NY 11235
Wayne D
Job Details: 12/04/2019
REFRIGERATOR WHIRLPOOL WRT519SZDW01 Ordered parts Control boxW11353813; ordrng 1 CONTROLBOX and 1 WPW10316428 (heater) and 1 WPW10383615 (thermistor)
Near Spring Lake, NJ 07762
Chris H.
Job Details: 12/04/2019
REFRIGERATOR JENN-AIR JFI2089AEB CH - customer had unit unplugged for over 24 hours. Plugged unit in and compressor and all fans are functioning normally. Advised customer to leave unit plugged in and rescheduled service to thursday 12/5; saved tckt
Near Queens, NY 11378
Kenny G
Job Details: 12/04/2019
DRYER MAYTAG MGDB725BW0 Gas valve solenoids are malfunctioning Replaced part job completed. ; used 1 279834 (Coils) from stock
Near Queens, NY 11356
Kenny G
Job Details: 12/04/2019
WASHER WHIRLPOOL WFW8620HC1 Hot water line was not hooked up causing full issues. Explained this unit needs hot water hooked up to work properly.
Near Queens, NY 11377
Kenny G
Job Details: 12/04/2019
WASHER MAYTAG MVWP575GW0 Tested unit and found working as designed could not replicate issue customer stated. Had power when arrived.
Near Queens, NY 11378
Kenny G
Job Details: 12/04/2019
WASHER WHIRLPOOL WGT4027HW0 Unit working as designed. No issues found.
Near Queens, NY 11375
Kenny G
Job Details: 12/04/2019
DRYER WHIRLPOOL WGD4616FW1 "Inspected unit , working as designed"
Near Ridgefield Park, NJ 07660
Stoyan S
Job Details: 12/04/2019
DISHWASHER WHIRLPOOL WDT720PADB2 DW stops on mid cycle and start button flashes Order jew door latch also after diagnostics give electrical problem on cntrl board Order new; ordrng 1 W10854231 (cntrl-elec) and 1 WPW10653840 (door latch)
Near Bayonne, NJ 07002
Lewis G.
Job Details: 12/04/2019
OVEN WHILPOOL WEG515S0FS0 Waited for developer to finally open the door did not have access to get in and then was the score of two apartment 307 replace door handle for range unit is repaired
Near New York, NY 10011
Adrian R.
Job Details: 12/04/2019
REFRIG/FREEZER KITCHENAID KRFC300ESS01 Replace the ice maker leave working properly.; used 1 W10884390 (ICEMAKER) from stock
Near Jersey City, NJ 07307
Lewis G.
Job Details: 12/04/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Customer was concerned with temperatures everything in the refrigerator compartment was freezing and the same with everything in the freezer compartment adjusted correct temperature is on unit and basically a lot of customer education she explained that nobody had explain to her how to use the refrigerator and how to adjust the temperatures no defect found with unit....
Near Holmdel, NJ 07733
Vincent D
Job Details: 12/04/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Vd adjusted door tested unit ran to specs
Near Wall Township, NJ 07719
Chris H.
Job Details: 12/04/2019
OVEN JENN-AIR JJW3430DS02 CH - installed parts - tests good
Near Ridgewood, NJ 07450
Elmer A.
Job Details: 12/04/2019
DRYER WHIRLPOOL WGD92HEFW0 "Damaged idler pulley.; ordrng 1 279640 (pulley,idler)"
Near New York, NY 10028
Damian T.
Job Details: 12/04/2019
WALL OVEN KITCHEN AID KODC304ESS00 "Replaced upper oven thermal fuse, oven sensor and main electronic control unit, rechecked functions and unit tested ok."
Near Mine Hill Township, NJ 07803
Frank G.
Job Details: 12/04/2019
WASHER MAYTAG MVWC565FW1 Replaced parts ordered and check...
Near Scarsdale, NY 10583
Wayne L
Job Details: 12/04/2019
REFRIGERATOR WHIRLPOOL WRT311FZBM00 Check unit installed parts that was order unit working fine
Near Jersey City, NJ 07306
Stoyan S
Job Details: 12/04/2019
OVEN MAYTAG CWG3100AAS13 Replace defective igniter bake Test it all op ok; used 1 12400035 (igniter) from stock
Near Wyckoff, NJ 07481
Stoyan S
Job Details: 12/04/2019
RANGE JENN-AIR JES9800AAW Replace defective sw infinity All op ok
Near Hoboken, NJ 07030
Keyel H
Job Details: 12/04/2019
REFRIGERATOR WHIRLPOOL WRT519SZDD Install door that was shipped to customer.
Near Toms River, NJ 08755
Robert D
Job Details: 12/04/2019
REFRIG/FREEZER WHIRLPOOL WZF34X20DW01 Replaced drier and found out unit has inefficient compressor. Ordering compressor. 2 job count needed on return. ; ordrng 1 W10750851 (COMPRESSOR )
Near Sayreville, NJ 08859
Dennis B
Job Details: 12/04/2019
MICROWAVE WHIRLPOOL WMH31017HS3 Db found scorched marks on control unit has power no operation unit needs following parts ; ordrng 1 W10422269 (filter) and 1 W10892389 (cntrl-elec)
Near Scarsdale, NY 10583
Wayne L
Job Details: 12/04/2019
WASHER WHIRLPOOL WFW94HEXW2 Check unit installed parts that was order unit working fine
Near New York, NY 10014
Adrian R.
Job Details: 12/04/2019
WASHER WHIRLPOOL WTW6200SW3 Replace both parts leave working properly.
Near Middletown, NJ 07738
Vincent D
Job Details: 12/04/2019
MICROWAVE JENN-AIR JMW3430IL02 Vd found wire at bus fuse off reattached tested unit ran to specs
Near New York, NY 10014
Adrian R.
Job Details: 12/04/2019
DRYER WHIRLPOOL MLE2000AYW "Remove the drum, and vacuum inside the housing as well as the drum rollers. Run test leave."
Near Queens, NY 11413
George T
Job Details: 12/04/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 F2E2 flashing on console..all connections inside of door checked out ok..voltage at junction box checked out ok also..will need to replace parts as listed..; ordrng 1 W10854221 (cntrl-elec) and 1 W10911311 (panel-cntl) and 1 W11028004 (wire) and 1 W11036550 (housing-ui)
Near Queens, NY 11432
George T
Job Details: 12/04/2019
REFRIG/FREEZER WHIRLPOOL WRF535SWHZ02 Unit not cooling at all..compressor running extremely hot..needs to be replaced..NOTE..parking will be difficult..will need 3 count on return..; ordrng 1 W11209866 (COMPRESSOR KIT COMPLETE)
Near Caldwell, NJ 07006
Sam C
Job Details: 12/04/2019
REFRIGERATOR JENN-AIR JFFCC72EHL01 "Trivet 41.89 customer will pay on return wrong bins ordered in previous visit,removed ice bin container removed ice level unit; ordrng 1 W10887799 (TRIVET)"
Near Ridgewood, NJ 07450
Elmer A.
Job Details: 12/04/2019
WASHER WHIRLPOOL WTW8000DW0 "Installed drawer ,lid & housing checked operation ok."
Near Nutley, NJ 07110
Felipe T.
Job Details: 12/04/2019
MICROWAVE O.T.R. JENN AIR JMW3430WS02 Replaced defective hinges and arms
Near The Bronx, NY 10461
Darren S.
Job Details: 12/04/2019
OVEN WHIRLPOOL WFG320M0BS3 Remove broken bulb from socket ... customer instruct to replace bulb .. machine ok
Near Randolph, NJ 07869
Efrain R.
Job Details: 12/04/2019
WASHER WHIRLPOOL WFW8620HW2 Ran unit working ok advise must read use and care guide .
Near Phillipsburg, NJ 08865
Jose R
Job Details: 12/04/2019
REFRIG/FREEZER WHIRLPOOL GB2FHDXWS09 Found faulty evaporator fan motor..; ordrng 1 WPW10128551 (evaporator fan motor)
Near New York, NY 10022
Damian T.
Job Details: 12/04/2019
REFRIG/FREEZER KITCHEN AID KBFN402ESS01 "Part sent could not fit, contacted office and was informed that an entire door has to ordered to complete repairs. ; ordrng 1 W10782316 (dor-fip)"
Near Roxbury Township, NJ 07876
Efrain R.
Job Details: 12/04/2019
D/WASHER UNDCTR WHIRLPOOL WDT750SAHZO Replace new sump assy ok
Near Mendham, NJ 07945
Efrain R.
Job Details: 12/04/2019
RANGE MAYTAG MGR6600FZ1 At this time oven coming up ok every time we restart if call back order spark module. Pt# w11162730
Near Bridgewater Township, NJ 08807
Efrain R.
Job Details: 12/04/2019
RANGE WHIRLPOOL WFG320MOBS3 Found shorted wire to socket/ repaired wiring which blew bulb/ cracked and open. Advise to to get exact one
Near Basking Ridge, NJ 07920
Efrain R.
Job Details: 12/04/2019
REFRIGERATOR KITCHENAID KFCS22 EVMSO Compressor not running /dans are installed a start device and compressor try to start abd stop advise bew
Near Brooklyn, NY 11215
Damion M.
Job Details: 12/04/2019
RANGE JENN AIR JGS8860BDP18 Check range and found faulty control panel shorted key need panel...; ordrng 1 5760M339-60 (panl-cntrl)
Near Lacey Township, NJ 08731
Marc C
Job Details: 12/04/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 Assist tech with a two-man job
Near The Bronx, NY 10455
Kenly S
Job Details: 12/04/2019
WALL OVEN WHIRLPOOL AER6303MFS2 "check and found that the main harness and the terminal block are burned; ordrng 1 W11134840 (MAIN HARNESS ) and 1 WPW10245259 (BLOCK, TERMINAL)"
Near Jackson Township, NJ 08527
Robert D
Job Details: 12/04/2019
WASHER MAYTAG MVWB765FW2 Replaced console and still no change. Console is still unresponsive. Made report to techline SR#7726457353. As per Kathy from techline we are to replace control. Prev techline rep said last time to only order console. As of now console has been replaced 3 times and now this is the 2nd time i am ordering a control for this unit. ; ordrng 1 W11195970 (CONTROL)
Near Manchester Township, NJ 08759
Robert D
Job Details: 12/04/2019
RANGE WHIRLPOOL WFE515S0EW0 63 beaver is cust address. Unit has shorted FR infinite switch. Ordering switch. Cust paid in full. ; ordrng 1 WP3149400 (RF INFINITE SWITCH )
Near Queens, NY 11436
George T
Job Details: 12/04/2019
REF BOT KICTHEN AID KRFF300ESS01 Water behind ref. Was never turned on..also found frozen tank behind crisper draws...had to use heat to thaw out the tank. Turned valve on all checked out ok..
Near East Hanover, NJ 07936
Sam C
Job Details: 12/04/2019
REFRIG/FREEZER JENN-AIR JFC2089HES "Found freezer door off tracks,removed freezer door and tracks reinstalled tracks and lube and level unit"
Near Scarsdale, NY 10583
Marc M
Job Details: 12/04/2019
RANGE JENN-AIR JGRP430WP02 Unit tested and checked as per tech line checked for 14 volts dc which is present plugged wire in better which was causing issue no parts necessary to-complete repair.
Near Deal, NJ 07723
Chris H.
Job Details: 12/04/2019
REFRIG/FREEZER WHIRLPOOL n/a CH - customer had unit unplugged for over a month - plugged unit in shortly before service call. All fans and compressor are running. Call has to be rescheduled. Advised customer to leave unit running for at least 24 hours before service; saved tckt
Near Scarsdale, NY 10583
Marc M
Job Details: 12/04/2019
DISHWASHER KITCHENAID KDTM354ESS3 Unit tested and checked rails replaced and tested ok unit ops well.
Near New York, NY 10025
Eddy P.
Job Details: 12/04/2019
WASHER WHIRLPOOL n/a Unit flood stop not letting water going in washer. Instructed customer to fix issues with flood stop. Could not open washer to get model and serial
Near Hillsborough Township, NJ 08844
Moses D
Job Details: 12/04/2019
RANGE WHIRLPOOL WFG505M0BS3 "Made checks needs new control. Ordering part ; ordrng 1 W11126814 (CONTROL ELEC), used 1 12400035 (igniter) from stock"
Near Tinton Falls, NJ 07712
Chris H.
Job Details: 12/04/2019
OVEN WHIRLPOOL WFG525S0HZ1 CH - found unit with active door hinge broken and not able to be moved. Replaced both door hinges - tests good. No other functional issues found at this time
Near New York, NY 10003
Damian T.
Job Details: 12/04/2019
DISHWASHER KITCHENAID KDFE104DSS2 "Replaced electronic control unit, wire harness, heater coil and thermostat, rechecked, ran diagnostics and unit tested ok."
Near Jackson Township, NJ 08527
Robert D
Job Details: 12/04/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 Dispenser door spring was bent out of shape. Replaced dispenser assm. No further issue. ; used 1 W10861000 (DISPENSER) from stock
Near Lakehurst, NJ 08733
Robert D
Job Details: 12/04/2019
REFRIG/FREEZER KITCHENAID KRFC604FSS01 Replaced interface and control. Full response from dispenser and FF fan. Advised cust to allow 24-48 hours for optimal temps.
Near Jackson Township, NJ 08527
Robert D
Job Details: 12/04/2019
WASHER AMANA NTW4516FW2 Replaced parts. Full response from control. No further issue.
Near Howell Township, NJ 07731
Vincent D
Job Details: 12/04/2019
WASHER MAYTAG MVWX655DW0 Vd installed part tested unit ran to specs
Near Carteret, NJ 07008
Moses D
Job Details: 12/04/2019
RANGE WHIRLPOOL WFG524SLAS2 Called customer to let know i was running late and they said they want to reschedule ; schdld next appmnt for 12/11 WED !
Near Monroe Township, NJ 08831
Brian H.
Job Details: 12/04/2019
DISHWASHER KITCHENAID KDTE334DSS1 "Diagnosed faulty fill valve W11175771, and drain pump WPW10531320 Order part.; ordrng 1 W11175771 (FILL VALVE) and 1 WPW10531320 (DRAIN PUMP)"
Near Old Bridge Township, NJ 08857
Dennis B
Job Details: 12/04/2019
DRYER MAYTAG n/a Db customer refused service Daryl oked
Near Mount Vernon, NY 10552
Jerel L
Job Details: 12/04/2019
WASHER MAYTAG MHW8000AG0 Installed new motor and tightened door hinge to allow door to close smoother. Ran cycle. Unit check ok
Near Cedar Grove, NJ 07009
Gerry Q
Job Details: 12/04/2019
DISHWASHER KITCHEN-AID KDTM354DSS Unit need new control board and wire harness wire at electric connector melt due to a short wire control board also melted at input plug black /white connector; ordrng 1 W10752245 (harns-wire) and 1 W10854216 (cntrl-elec)
Near Franklin Township, NJ 08873
Moses D
Job Details: 12/04/2019
DISHWASHER KITCHEN-AID KDFE204ESS3 "Made checks slow drain, cleaned drain hose. Tested ok"
Near Hillsborough Township, NJ 08844
Moses D
Job Details: 12/04/2019
RANGE WHIRLPOOL KXW4436YSS Made checks motor was making noise. Cleared motor vent if still making noise need to order motor WPW10291602