Local Reviews
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Omar S.
DRYER WHIRLPOOL WGT4027HW0 "Check dryer normal drying time,pass diagnostics test test working as designed."
Wayne D.
REFRIGERATOR KITCHENAID KRFF302ESS01 Replaced compressor; used 1 876764 (VALVE) from stock
Eric S.
REFRIG KITCHEN AID KBFN506ESS01 Found additional problem need parts; ordrng 1 W11225845 (VALVE) and 1 W11246413 (VALVE) and 1 W11397192 (ICEMAKER )
Kenny G.
WASHER MAYTAG MVWC575FW2 Washer is working as designed. Cust was educated on detergent level usage and also best cycles to use.
Eric S.
REFRIGERATOR KITCHENAID KRFC300ESS01 Found additional problem. Sealed system leak. Need parts and sealed system tech. 3 cc; ordrng 1 W10236396 (COMPRESSOR ) and 1 WPW10317014 (EVAP)
Damion M.
MICROWAVE WHIRLPOOL WMH32519FS0 Check unit and found faulty door interlock switches I installed new interlocks check left unit working has design..
Kage M.
WASHER MAYTAG MVWC400XW4 Checke and found splotch bolt loose and belt slipped out position reinstalled and left working as designed
Kage M.
OVEN WHIRLPOOL WFG515S0ES1 Installed part and left the unit working as designed
Kage M.
WASHER MAYTAG MVWC300XW1 Customer concern was the clothes having a lot of lint on it after the wash cycle noticed the customer is line drying her clothes explained she would have to put the clothes in a dryer to dry so it can shake the lint off unit went through the test mode fine no repairs at this time
Eric P.
OVEN JENN-AIR JJW3430DP02 Ep-installed and programmed new console. Confirmed software version of 16.0.0. Machine functions as designed
Omar S.
DRYER WHIRLPOOL WGD75HEFW0 "Making noise found lint on blower wheel,remove test ok.."
Wayne D.
REFRIGERATOR MAYTAG MBF1953YEB0 Ordered parts W11260592 harness; ordrng 1 HARNESS and 1 WP12729127 (heater) and 1 WPW10503278 (refer elect cont brd)
Jason T.
COOKTOP JENN-AIR JGCP436WP02 "Made checks” adjusted all surface burners, tested ok..."
Wayne L.
REFRIG/FREEZER WHIRLPOOL WRS571CIHW01 Check unit control board and diffuser is faulty ; ordrng 1 W11164593 (DIFFUSER ) and 1 W11293378 (CONTROL BOARD )
Jason T.
DISHWASHER JENN-AIR JDTSS246GS0 "Unplugged drain hose, tested ok..."
Robert D.
COOKTOP JENN-AIR JGC3536GS00 Cust states she hears a noise after she has finished cooking. Cust really cant explain sound to me. Each burner is fully operational. Ran a test with a pot of water until it boiled and turned stove off. No sound was heard. Cust states she wants a new cooktop. There is absolutely nothing wrong here. Cooktop is dirty and covered in grease. Advised cust just as previous tech did that if sound returns to have it recorded.
Darren S.
WASHER AMANA NTW4516FW3 Found leaking from hot side valve ... not connected .. customer instruct.. on fill hoses ... ran diagnostics .. calibrate unit ... machine ok
Marc C.
DISHWASHER KITCHENAID KDFE104DSS2 Tested unit customer put wax candles inside dishwasher wax melt it out in to sump and motor clogging filter screen and hoses also customer does not want repaired wants to buy a new unit chip in floor prior to service estimate only do not order parts; ordrng 1 8269144A (drain hose) and 1 W10872845 (filter) and 1 W11085683 (pump&motor) and 1 WPW10545278 (hose-drain)
Darren S.
DRYER EL WHIRLPOOL LDR3822PQ3 Found shaft broken on timer ... Install parts .. secure door .. machine ok.
Darren S.
WASHER MAYTAG MVWB765FC3 Found drain pump on ... error code f9e1 ... ran diagnostics .. customer instruct to repair drain hose .. calibrate unit .. machine ok
Darren S.
DISHWASHER KITCHENAID KUDI02FRSS4 Ran cycle ... found wash motor hums ... door gasket torn ... as of now customer not repairing ..
Damian T.
DISHWASHER WHIRLPOOL WDF520PADW7 "Client’s issue is is the drying performance of unit and moisture on tub walls and door. Advised client that her glassware with deep and concave base will hold water after cycle is completed and she should use rinse aid in unit for better drying performance. Checked unit, functions and unit tested ok."
Clayton G.
MICROWAVE KITCHENAID KOCE500EBS06 Wpw10128850Unit needs plunger arm for door. And roller oven rack. Roller oven Roxanne will not fit in unit will re-order part.w11186364; ordrng 1 W11186364 (RACK) and 4 Wpw10128850 (arm)s
Clayton G.
N/A N/A n/a Unit needs latch assy and control. ; ordrng 1 WP22003593 (latch) and 1 WP22004257 (cntrl-elec)
Arden D.
RANGE WHIRLPOOL JGRP430WP02 "AD. Checked unit, replaced faulty module. Also found faulty burners and valve electrode. Ordering parts.; ordrng 1 W10854967 (ELECTRODE ) and 2 W11106799 (BURNER )s and 1 WPW10256027 (BURNER HEAD ) and 2 WPW10282515 (BURNER HEAD )s and 1 WPW10385583 (VALVE )"
Chris H.
WASHER MAYTAG MGDB765FC0 "CH - no unusual noises detected. At time of service, there was a partial power outage - limited functionality from unit. Advised customer to record any unusual noises unit might make during use once power is fully restored"
Kenny G.
RANGE KITCHENAID KGRS303BSS1 Installed socket light working good
Efrain R.
DISHWASHER WHIRLPOOL WDT750SAHZO Needs motor sump assy cust will get back to us motor w11087376 200.38 labor 90.00 pd s/c
Kenly S.
DISHWASHER WHIRLPOOL KDTE334GPS0 check and I did not find anything defective in the unit is working well the problem is that the sinck is locked
Efrain R.
DISHWASHER KITCHEN AID KDTE334GPS0 Ran unit on service mode all good advise plastic must be on upper rack only.. cust has a contract call contract company new dispatch # is SWPN21c7a165 spoke with jolina
Eric P.
OVEN WHIRLPOOL KGRS505XSS04 "Ep-checked for faults in diagnostics, then manually tested ignition in Upper-bake/broil=good,Lower bake =good. Customer states upper is off 50°+/- and lower is off 25°+/-. Tested upper and allowed to cycle 3 times. Machine functions as designed"
Darren S.
WASHER MAYTAG WTW7500GC0 Error codes F5e4 ..f0e3 ..f2e1 .. ran diagnostics ... calibrate unit... customer instruct on load and soap issues ..
Kage M.
DISHWASHER KITCHENAID KDFE104HPS0 Customer concern was the unit bottom spray arm not moving ran the unit on a test mode and i put a piece of tape on the spray arm to see of it changed its position during the test mode and it didnt ; ordrng 1 W11085683 (pump&motor) and 1 W11101428 (arm-spray)
Darren S.
RANGE WHIRLPOOL WFE505W0H1 Found incorrect power supply ... only getting 125 v .. needs 220v .. customer instruct to repair
Kage M.
WALL OVEN WHIRLPOOL WFG505M0BS3 broken outer glass; ordrng 1 W11176456 (glass-door) and 1 WPW10481433 (nameplate)
Wayne L.
RANGE WHIRLPOOL WFG505M0BW1 Check unit customer declined repair
Damion M.
WASHER WHIRLPOOL MHW5630HW0 Check washer and found faulty water valve not getting hot water and has for vibration customer has the washer in a plastic pan with smooth floors so unit moves ...; ordrng 1 W11316255 (valve) and 1 W11316256 (valve)
Jose R.
WASHER WHIRLPOOL WTW4855HW1 Found long fill code..found supply valve turned off to unit.turn water on..tested unit ok..instructed customer on cycle selections for best results..
Jose R.
WASHER MAYTAG MHW5630HC0 Remove debris from drain pump filter ..tested unit ok
Wayne L.
REFRIGERATOR KITCHENAID KSSS42MDX02 Helper call completed with LJ
Felipe T.
OVEN WHIRLPOOL WFG320M0BS3 Removed broken bulb head stuck into receptacle
Jose R.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Replaced harness..tested ok
Jose R.
WASHER MAYTAG MVWX655DW1 Tested unit found no fault codes ..calibrate control ..unit checked it and tested ok.
Damian T.
DISHWASHER WHIRLPOOL WDT720PADM3 Checked and found water from sink drainage backflowing into unit. Ordering drain tube+check valve and advised client to snake sink drainage to remove and possible blockage that’s causing water to flow back onto unit; ordrng 1 8269144A (drain hose) and 1 WPW10545278 (drain hose)
Felipe T.
REFRIGERATOR WHIRLPOOL CMO WRF560SEHZ00 Found a kink in the water inlet preventing water from flowing freely. Removed hose kink. Tested dispenser unit works ok
Damian T.
REFRIGERATOR KITCHENAID KRSC503ESS01 Checked and found fridge compartment not defrosting. ; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll) and 1 WPW10226427 (cntrl-elec)
Elmer A.
WASHER MAYTAG MVWX700XW1 Installed gearcase checked operation ok
Vincent D.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Vd unit needs motor/sump (W11087376)resc cust cust requesting am spoke to cathy about making it my first call ; ordrng 1 W11087376 (pump&motor)
Marc C.
DISHWASHER KITCHEN AID WDF750SAYB2 Tested unit found wiring under control board loose connection overheated damage board and harness Needs a new control board interface and main wiring harness do not order parts estimate only; ordrng 1 W10597042 (cntrl-elec) and 1 WPW10612062 (harns-wire) and 1 WPW10629166 (housing-ui)
Tim S.
DISHWASHER WHIRLPOOL WDT720PADW2 Replaced defective hinge pads. Lowe’s took pic of receipt
Tyler S.
REFRIGERATOR JENAIR JFC2290VEP4 "Thick layer of hard ice on top inside of freezer door and also some ice on ice bin on the inside of freezer jamming the ice bin latching mechanism . Not an air leak issue. Gasket is sealing and in good shape. Suspect water dripping from water dispenser when not in use and it’s making its way into freezer. Customer also says water goes on floor. Called tech-line for some help and insight and was not given any. Was advised no known issues like this with model and very limited assistance. Quoted customer for a water valve and filter head, $387.00. Paid half $193.50 by card. Owes $193.50.; ordrng 1 W11346623 (HEAD-FILTR) and 1 WP12544124 (VALVE)"
Tim S.
I-ENABLED DW MAYTAG MDB4949SDZ0 Bad motor pump . Possible Home Depot contract
Tim S.
DISHWASHER KITCHENAID n/a Tested unit working as designed. No noisePossible foreign object in pump
Tim S.
DISH WASHER MAYAG MDB8959SFZ4 "Replaced defective tracks. Customer calling Maytag; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Chris H.
REFRIGERATOR KITCHENAID KRFF305ESS02 CH - excessive noise from damper. unit needs new damper control {WPW10594329}; ordrng 1 WPW10594329 (DAMPER CONTROL )
Tim S.
MICROWAVE JEN-AIR JMV8166BAS C o d needs main control board Advised customer due to age of unit to replace
Enerve B.
WASHER WHIRLPOOL CGT9000GQ0 "Checked out the washer,founded the failure of the parts listed below,not working,will order.; ordrng 1 W10198199 (USER) and 1 W11228118 (CONTROL B) and 1 WPW10133242 (COIN SL)"
Kenly S.
REFRIGERATOR KITCHENAID KRSF505ESS01 install the THERMISTOR and leave the unit working well
Robert D.
REFRIGERATGOR WHIRLPOOL WRT311FZDW01 Pre id parts are wrong. Unit has broken meat pan holder. Ordering holder. Cust owes $253.71 on return. ; ordrng 1 W10861519 (MEAT PAN HOLDER)
Aris S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "( parts was no on truck) found temperature control was too low, ajusted temp, reset board, need 24 hours to adjusted."
Aris S.
REFRIG/FREEZER JENN AIR n/a "Found a bad relay, install one, need 24 hours to adjusted, but if problem continues then need to change the compressor, and customer will need to paid for parts and labor.; used 1 W10613606 (OVERLOAD) from stock"
Aris S.
DISHWASHER WHIRLPOOL WDF520PADB7 "Fixed the door strikes, was out of place , test it is working good"
Darren S.
WASHER WHIRLPOOL WTW8500BW0 Ran spin cycle ... check rotor and bolt ... bearings noisey ; ordrng 1 W10381078 (OUTER TUB) and 1 W10440786 (SUSPENSION) and 1 W10549509 (BASKET)
Gabino P.
DRYER WHIRLPOOL WED8620HW0 Found F6E1 reset main. Board and check ok.
Arden D.
DISHWASHER WHIRLPOOL MDB4949SDZ0 "AD. Checked unit, found control panel in lock mode. Unlocked control, unit tested ok. Collected #125.76 via check#562."
Kenny G.
RANGE AMANA AGR5330BAW3 Found burner tops and caps are little worn and warped. Will order new ones for customer ; ordrng 3 WP98017461 (cap-burner)s and 1 WPW10169985 (burner cap) and 1 WPW10515453 (burnr-head) and 3 WPW10636224 (burnr-top)s
Dennis B.
RANGE WHIRLPOOL WFG515S0ES0 Db control melted unit needs following parts; ordrng 1 WPW10181986 (sensor) and 1 WPW10424890 (cntrl-elec)
Arden D.
RANGE WHIRLPOOL WFG505M0BS3 "AD. Checked unit, found faulty valve. Replaced defective valve. Unit tested ok."
Gabino P.
WASHER WHIRLPOOL WTW5000DW2 Found code unbalanced load reset main board and check ok.
Arden D.
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "AD. Checked unit, found water filtration working properly. Informed customer that after water being pressured through filters it will result in some small bubbles appearing in water. It’s not dirt or foreign particles. Unit ok."
Chris H.
WASHER MAYTAG MVWB865GC0 CH - customer played video of unit making excessive noise during agitate cycle. Found coins between washplate and tub - removed. Bottom of washplate appears to be slightly warped. Ordering agitator {W11161960}; ordrng 1 W11161960 (AGITATOR )
Gabino P.
WASHER WHIRLPOOL MGDB765FW0 Found code F2E1 reset main board and check ok.
Mike D.
RANGE WHIRLPOOL WFG320M0BS3 Check found no problem with unit at this time operating as designed unit checked ok
Gabino P.
WASHER WHIRLPOOL WTW7500GW2 Found code F2E1 reset main board and check ok
Tim S.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Shim freezer door; used 1 WPM0274057 (SHIMS) from stock
Kenly S.
REFRIGERATOR AMANA ART308FFDM06 check and found that the fan cond is defective; ordrng 1 W11127829 (COND FAN MOTOR ) and 1 W11193484 (BLADE-FAN)
Tim S.
WASHER MAYTAG MVWB755YL0 "Needs outer cabinet slice, also needs tub jobAdvised to replace unit"
Dennis B.
WASHER WHIRLPOOL WTW4816FW2 Db unit screeches when first started then goes away and runs normal unit needs following parts ; ordrng 1 W10721967 (drive pulley) and 1 W10772621 (screw) and 1 WP3951744 (agitator)
Tim S.
REFRIG/FREEZER KITCHEN AID WRV986FDEM01 Resecured thermistor on to freezer evaporator coilCustomer did not confirm time change. Customer will monitor
Efrain R.
WASHER KITCHENAID KBFN502ESS02 Found spacer laying on left ctr hinge needs 2 men 2 cc to install pt ; snapped 1 QuickPics
Aris S.
REFRIG/FREEZER WHIRLPOOL KRMF706ESS01 "Found a Jan ice maker, install one, need 24 hours to adjusted"
Jose R.
DISHWASHER WHIRLPOOL WDT720PADM2 "Found vent leaking and dispenser rinse aid leaking ,causing oversuds.; ordrng 1 8269259 (gasket,vent) and 1 WPW10428211 and 1 WPW10671905 (deterg disp asm)"
Clayton G.
WASHER ROPER RTW4516FW2 Unit needs control new trans and motor. 2ct. ; ordrng 1 W10885487 (motor-drve) and 1 W11170318 (CONTROL ) and 1 W11255272 (TRANS)
Eddy P.
WASHER AMANA NTW4516FW3 "Recalibrate washer ran full test unit is working fine, could not find any issues after, also no error code"
Jose R.
REFRIG WHIRLPOOL WRV976FDEM01 File#7727090110..checked deli drawer user interface harness as requested by techline ..tested ok..tested icemaker room fan found faulty..need to order and replace..; ordrng 1 W10846539 (evaporator fan blade)
Eddy P.
DRYER WHIRLPOOL WED4815EW1 "Zipper was caught in between the drum and bulk head, dryer is working just fine now"
Gabino P.
WASHER WHIRLPOOL WGD7500GC0 Found code F4E3 reset board and check ok. Cust must cleaning vent
Gabino P.
WASHER WHIRLPOOL WTW7000DW4 Found code F0E3 lion claim 7727098972 reset main board customer overloading washer temperature is ok take hot water on delicate sicle rech support say washer is ok working ask the sign ..customer complaints for sound water pump all is ok.
Felipe T.
M/W OTR WHIRLPOOL WMH31017HS3 Ordered complete door; ordrng 1 W11173813 (DOOR )
Aris S.
WALL OVEN KITCHEN AID KSGG700ESS1 "Fixed the burner valve, right from burner, test it is working good,.( pseg closed the gas, but customer open the gas, )"
Arden D.
REFRIGERATOR WHIRLPOOL WRS970CIDM00 "AD. Checked unit, found faulty icemaker. Replaced defective icemaker. Unit ok."
Brian H.
WASHER MAYTAG MHW6630HC0 "Observed water excessively surging from rear vent area. Order parts: ACU W11322883, deflector W11409996, dispenser W11316600, valve W11316255, valve W11316256, pressure switch W11316246, hose W11314654.; ordrng 1 W11316246 (PRESSURE SWITCH) and 1 W11316255 (VALVE) and 1 W11316256 (VALVE) and 1 W11316600 (DISPENSER ) and 1 W11322883 (ACU) and 1 W11409996 (DEFLECTOR)"
Gabino P.
WASHER WHIRLPOOL WFW72HEDW0 2 cct 2 man Found code F6E3 F8E1 decliners repair
Arden D.
REFRIG/FREEZER JENN-AIR JFFCC72EFP00 "AD. Checked unit, found faulty evaporator cover Assy. Ordering part.; ordrng 1 W10887790 (EVAPORATOR COVER ASSY )"
Mike D.
REFRIGERATOR WHIRLPOOL GR2FHTXTL00 Check found drain was clogged up causing ice to build up on freezer floor cleaned out all ice and drain unit checked ok
Kenly S.
KITCHEN WHIRLPOOL WFG320M0BS3 adjust the oven door handle
Mike D.
WASHER WHIRLPOOL WTW4855HW0 Check found no problem with unit at this time ran diagnostics found no error code ran cycle units drain and spin out fine unit checked ok
Tim S.
DISHWASHER WHIRLPOOL WDT975SAHZ0 Dent in tank. Also needs studs & screws for handleForward report to Marilyn at Reno’s. Do not order anything Requires specialist 2- count ; O-emld tckt
Kenly S.
DISHWASHER MAYTAG MDD8000AWS3 check and found that the drain pump is defective; ordrng 1 WP6-920639 (DRAIN PUMP )
Kenly S.
OVEN WHIRLPOOL WFG550S0HZ1 "check and found that the hinge are broken; ordrng 1 W10647259 (RECEIVER, HINGE) and 1 WPW10299224 (HINGE, ACTIVE (WITH SPRING)) and 1 WPW10299227 (HINGE, DOOR (PASSIVE))"
Gabino P.
WASHER MAYTAG MVWB835DC2 2 CCT NEED TRANSMISSION ETC MAKING NOISES ; ordrng 1 W10811956 (gearcase) and 1 W10902814 (WASH PLATE ) and 1 W10909670 (NUT) and 1 W10915700 (MOTOR ) and 1 W10915701 (ROTOR)
Arden D.
N/A N/A n/a "AD. Checked unit, found faulty compressor. Ordering compressor.; snapped 2 QuickPics"
Mike D.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Check found compressor defective well order; ordrng 1 WPW10507886 (compressor)
Aris S.
RANGE KICTHEN AID KESA907PSS02 "Need parts, need the left from switch, and the left from element.; ordrng 1 W10823692 (elmnt-surf) and 1 WP9763759 (switch-inf) and 1 WP9763760 (switch-inf)"
Eddy P.
WASHER WHIRLPOOL MVWX655DW1 Allow 2 count for this call. Washer transmission is leaking oil. And main board is not responding half of the time. ; ordrng 1 W10913953 (ACTUATOR ) and 1 W11035751 (TRANSMISSION ) and 1 W11116592 (MAIN CONTROL )
Eddy P.
DRYER WHIRLPOOL WGD5000DW2 Dryer is working fine but customer has a clogged vent and needs a duct cleaner. Door seal is broken and needs to be replaced ; ordrng 1 279368 (GLUE ADHESIVE ) and 1 W10906683 (SEAL )
Gabino P.
DRYER WHIRLPOOL WGD8200YW2 2. CCT NOT TURNING ON DOOR SWITCH DAMAGE AND NOT HEATING ..; ordrng 1 WP3390719 (fuse-thrml) and 1 WP8573028 (thrmst-fix) and 1 WP8573713 (cutoff-tml) and 1 WP8577274 (thermistor) and 1 WPW10350907 (switch-dor) and 1 WPW10403677 (console)
Aris S.
REFRIGERATOR KITCHENAID KFXL25RYMS0 "Need parts, customer stay unit is on the warranty, tech was here before.; ordrng 1 WPW10300024 (icemaker)"
Arden D.
WASHER WHIRLPOOL GHW9400PW0 "AD. Checked unit, found faulty tub/basket bearing Assy and pump. Ordering parts.; ordrng 1 280187 (PUMP) and 1 W10772607 (TUB ) and 1 W10772618 (OUTER TUB) and 1 WP8181673 (GASKET ) and 1 WP8182650 (PULLY ) and 1 WPW10269756 (BASKET ) and 1 WPW10283361 (NUT)"
Kenly S.
REFRIGERATOR JENN-AIR JF36NXFXDE01 "Check and found that the led lights are defective; ordrng 1 W10672548 (SHIM, LED ) and 3 W10908166 (ASSEMBLY, LED MODULE )s and 1 W11215550 (EXTENSION, SHUT OFF ARM) and 1 W11342242 (ARM, SHUT OFF) and 1 W11368839 (ASSEMBLY, LED POWER SUPPLY AND DRIVER ENCLOSURE)"
Kenly S.
REFRIGERATOR KITCHENAID KRMF706ESS01 Check and find that the icemaker and the water valve are defective; ordrng 1 W11294907 (ICEMAKER ) and 1 WPW10341329 (WATER VALVE )
Elmer A.
WSH FRT/LOAD WHIRLPOOL WFW5620HW0 Damaged panel no turning on 2men 2count.; ordrng 1 W11319991 (cntrl-elec)
Elmer A.
WASHER WHIRLPOOL WGT3300XQ2 Damaged lid switch.; schdld next appmnt for 2/11 TUE !
Vincent D.
RANGE WHIRLPOOL WGG745S0FS02 Vd found a lot of discoloring at burner and cap unit needs cap(WPW10299236) burner (WPW10406878) resc cust called tech line ref # 7727077806; ordrng 1 WPW10299236 (cap-burner) and 1 WPW10406878 (burnr-head)
Damion M.
WASHER WHIRLPOOL WFW5620HW0 Check washer and found springs broken shocks broken bellow because tub drop down need parts customer said she receive a lemon and want replacement ...superior refuse to repair ...; ordrng 4 W11094464 (DAMPER ASSEM)s and 1 W11314394 (spring) and 1 W11314648 (bellow)
Damion M.
WASHER WHIRLPOOL WFW3090JW0 Check washer and found faulty control again after unit was fix customer said she did 2 cycle and it brake...; ordrng 1 W10847365 (heater) and 1 W11334214 (CONTROL)
Tyler S.
REFRIG/FREEZER MAYTAG MFI2269FRB00 "Installed left endcap, that issue is fixed. Unit developed another issue. Power button to turn cooling on/off on front overlay doesn’t respond. Need additional auth, more parts needed.; ordrng 1 W10731567 (OVERLAY)"
Elmer A.
WASHER WHIRLPOOL WTW5000DW2 "Installed capacitor,actuator & motor."
Elmer A.
WASHER WHIRLPOOL WTW5000DW1 Installed washplate & hub checked operation ok.
Elmer A.
WASHER WHIRLPOOL WFW92HEFC0 Installed latch checked operation ok.; used 1 WPW10443885 (LATCH) from stock
Elmer A.
DRYER MAYTAG MGDB950YW1 Installed grille & pulley checked operation ok.
Dennis B.
REFRIG/FREEZER WHIRLPOOL WRS571CIHZ01 Db ice maker has 2-3 bad motor unit needs ice maker ; ordrng 1 W10873791 (icemaker)
Elmer A.
DRYER MAYTAG MGDB765FW0 "Installed control,harness & rod checked operation ok."
Elmer A.
WASHER WHIRLPOOL MHW5630HW0 Ran diagnostic operation ok
Vincent D.
LAUNDRY WHIRLPOOL WFW9450WW00 Vd unit needs hinge (WP8183202) 160trip 117.95 labor 140 tax total 445.64 cust declined at this time collected trip 125.76 by check # 1029
Robert D.
DISHWASHER KITCHENAID KUDS30IXWH7 Unit had faulty adjusters. Replaced adjusters. S23010 to cover parts and labor. Collected trip. ; used 1 W10712394 (ADJUSTER) from stock
Marc C.
DISHWASHER WHIRLPOOL WDT720PADM2 Replaced door gasket tested unit ok no leaks at time of service
Kage M.
WASHER WHIRLPOOL n/a Installed parts and left the unit sill mot working re ordering ; ordrng 1 W11116590 (cntrl-elec) and 1 W11307244 (latch)
Damion M.
WASHER MAYTAG MVWC465HW2 Check washer and found unit in long drain mode and lots of suds inside pump I resolve repair the issue instruct customer reset check left unit working has design...(Cus not using H. E soap)
Damion M.
DISHWASHER KITCHEN AID MDB7709AWW1 "Check dishwasher and found faulty bi metal fuse and stuck keys on the key pad after Tennant told owner , owner said he would replace the unit ..."
Damion M.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Check refrigerator and found freezer and refrigerator door off alignment washer rub down ...I repair the issue realign instruct customer to remove some of the heavy bottles from the door left unit working has design...; used 3 WP488881 (WASHER) from stock
Damion M.
WASHER/DRYER WHIRLPOOL WET4027EW0 Check washer and found timer was not advance past rinse cycle I repair the issue instruct customer check left unit working has design...
Jerel L.
WASHER WHIRLPOOL MVWP575GW Cus washed pillows. Lid lock will not disengage. Keeps clicking. Needs lock and board. Called techline.; ordrng 1 W11043670 (BOARD) and 1 WPW10482836 (LATCH)
Tyler S.
MICROWAVE KITCHENAID KMHS120ESS3 Assisted EY.
Dennis B.
WASHER WHIRLPOOL MVWC465HW2 Db tested unit unit ran to specs could not duplicate at this time
Jerel L.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 Valve is faulty. Recieving voltage and no water comes out. Board to prevent freezing.; ordrng 1 W11035836 (BOARD) and 1 W11396033 (SWITCH) and 1 WPW10238100 (VALVE)
Eddy P.
DRYER WHIRLPOOL WHD862CHC0 SR code # 7727081545 spoke to Kevin Unit motor maybe over heating. ; ordrng 1 W10364994 (BLOWER ) and 1 W11209428 (MOTOR )
Brian H.
DRYER WHIRLPOOL WTW6700TU1 Diagnosed faulty outer tub bearing W10193886 $452.24. Labor (25) $195.00. Estimate for repair $800. Customer buying new.
Dennis B.
DISHWASHER WHIRLPOOL WDT720PADM1 Db installed pump tested unit unit ran to specs ; used 1 WPW10348269 (PUMP-DRAIN) from stock
Damian T.
W/OVEN SQ EL SC JENNAIR JJW3430DS02 Checked and found unit has a defective control panel. ; ordrng 1 W11087468 (console)
Dennis B.
OVEN JENN-AIR JJW3830DS01 Db tested oven 350 400 and 450 only had 10 degree flux in temps unit running as designed tech line sr#7727082233
Damian T.
DRYER WHIRLPOOL LEW0050PQ3 Checked and found unit has a defective defective air circulating motor. ; ordrng 1 WP8182472 (motor-drve) and 1 WP8182538 (wheel) and 1 WP8183101 (belt)
Dennis B.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Db ff evap drain was clogged cleared drain tested unit unit ran to specs
Damian T.
DISHWASHER KITCHEN-AID KDTM354DSS5 Checked and found unit has a defective wash motor. ; ordrng 1 W10805015 (pump&motor)
Dennis B.
WASHER WHIRLPOOL WFW5620HW0 Db installed parts tested unit unit ran to specs
Paul D.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Installed new lower spray arm tested ok
Damian T.
DRYER WHIRLPOOL WE9600TW1 Checked and found unit has a defective electronic control unit. ; ordrng 1 WPW10174746 (cntrl-elec)
Kage M.
MICROWAVE WHIRLPOOL WML55011HS3 Installed the left side control and left the unit working as deigned also filed the edge of the door for the customer she said it was to sharp installed and left the unit working as designed
Paul D.
WASHER MAYTAG MHW5500FW0 Installed bellow and latch assy; retested ops; all ok ; used 1 279570 (LATCH) from stock
Kage M.
WASHER WHIRLPOOL WGT4027EW1 Checked and found the customer drainline backing up and spilling over no repairs at this time
Jesse F.
REFRIGERATOR AMANA AFI2539ERM02 "Replaced l/s f.f. light switch. Ice dispensing ok. Both f.f. door gaskets needed. O&i parts. Customer requests next available Saturday due to their work schedule...; ordrng 2 W10830055 (gasket-fip)s, used 1 W11396033 (LITE ASSY) from stock"
Kage M.
WASHER MAYTAG MVWX655DW1 Installed and left the unit working as designed
Kage M.
WASHER WHIRLPOOL WFW92HEFU Installed snd left the unit working as designed
Jesse F.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Unit still not defrosting. O&i parts. 2 count for defrosting. Concession given for repair, WOOVOOODPL1...; ordrng 1 W11196400 (CONTROL ) and 1 W11214887 (CONTROL ) and 1 WPW10384183 (thermistor)"
Kage M.
DISHWASHER WHIRLPOOL WDF530PAYM7 Installed and left the unit working as designed advise the customer has lower drain hose drain hose is to high
Jesse F.
REFRIG/FREEZER JENN-AIR JFC2290REP00 "Parts defective/damaged. O&i parts. 2 count. Customer has a concession, JONNA00FPL1. Reported to tech support(SR# 7727084075)...; ordrng 2 W10446526 (handle)s and 2 W10830046 (gasket-fip)s and 1 W10884390 (icemaker) and 1 W11084235 (harns-wire) and 1 W11177238 (MULLION ) and 2 WPW10119841 (bin-cntlvr)s and 2 WPW10119846 (bin-cntlvr)s and 1 WPW10120827 (cntrl-elec)"
Jerel L.
DRYER WHIRLPOOL WFW3090JW0 Ran test cycle. Board has been swapped. All functions test ok
Eddy P.
WASHER WHIRLPOOL LDR3822PQ3 "Replace front panel clips and nut dryer is not making any more noise,unit is fine"
Jerel L.
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Installed compressor. Compressor kicks over. Found restriction in high side of unit. Will need a condenser. Cus wants to seek other options. If calls back, allow 3 count and send a condenser."
Jose R.
DRYER MAYTAG MEDX655DW1 Drum out of round..; ordrng 1 W10899578 (drum)
Tim S.
RANGE WHIRLPOOL WFE505W0HZ1 Pls order; ordrng 2 WP3149400 (switch-inf)s and 2 WP3149404 (switch-inf)s and 1 WP8273992 (elmnt-surf)
Eddy P.
WSH FRT/LOAD WHIRLPOOL WFW9290FW0 "Replaced main board , washer is back to normal, working fine"
Eddy P.
WASHER WHIRLPOOL MHW8200FW0 Reset washing machine instruct customer must clean washer for cold water pressure sensor switch unit working fine.
Eric S.
DRYER WHIRLPOOL WHD560CHW1 SR#7727079886. Per tech support need UI Additional part needed; ordrng 1 W11331944 (CONSOLE ) and 1 WP8577274 (THERMISTOR )
Damian T.
WALL OVEN MAYTAG MGR6875ADW Checked and found unit has a defective electronic control unit. Client will call back if she decides on completing repairs.
Tim S.
WASHER WHIRLPOOL WFW5620HW Replaced defective dispenser
Tim S.
MICROWAVE WHIRLPOOL WMH78019HZ2 Replaced defective cabinet & fastners
Frank G.
WASHER MAYTAG MVWB835DC4 Order pump and reschedule ; ordrng 1 W10876600 (drain pump)
Jesse F.
REFRIG/FREEZER WHIRLPOOL WRT518SZFM00 "Replaced defective compressor and installed dye drier. Pulled deep vacuum and recharged. Unit has good heat to drier. Also adjusted doors, added washers(missing)...; used 2 487802 (WASHER), 2 488881 (WASHER), and 1 978026 (VALVE) from stock"
Trevor B.
OVEN JENN-AIR JJW2430DS01 TB- Unit has F2 E1 (stuck key) error. Needs replacement UI assy.; ordrng 1 W11236887 (UI ASSY)
Jesse F.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Replaced upper f.f. light module...; used 1 WPW10515058 (LIGHT) from stock
Jose R.
DRYER WHIRLPOOL WGD6620HC1 Tested unit ok..instructed customer on steam refresh..
Enerve B.
RANGE WHIRLPOOL WFE320M0ES2 "Checked out the range,found control panel not responding; , .reset and Cleared the control panel, adjusted the surface burners, now unit tested ok,works as designed."
Trevor B.
REFRIG/FREEZER MAYTAG MRT118FZEH00 TB- Unit has low charge. Needs dye drier installation and nitrogen test performed. Office must allow 2.5 hours on return for repair.; ordrng 1 NITROGEN (NITROGEN ) and 1 WPW10143759 (DYE DRIER )
Jose R.
WASHER MAYTAG MVWC565FW1 "Replaced actuator,agitator,motor drive,capacitor..calibrate and tested unit all ok"
Jose R.
WASHER WHIRLPOOL MVWB835DW3 Replaced defective control UI and machine control..calibrate and tested ok
Brian H.
REFRIGERATOR KITCHENAID KRMF606ESS01 "Diagnosed faulty control W10804160, control board WPW10675033, and ACU WPW10624574. Order parts.; ordrng 1 W10804160 (CONTROL) and 1 WPW10624574 (ACU) and 1 WPW10675033 (CONTROL BOARD)"
Chris H.
WASHER WHIRLPOOL WTW8500DC6 "CH - bottom of stator rotor is hitting a connection nut on drip tray. Feet of unit are fully lowered. Drip tray drain is in center of tray, directly below stator rotor. No damage to stator rotor. No associated fault codes. Advised customer to contact builder to resolve - issue falls under installation"
Chris H.
WASHER MAYTAG MVWX655DW1 "CH - customer showed pictures of unit moved approximately 6” out and to the left after cycle. Customer also complained of noise during cycle and wet towels after cycle completion. Found unit with no stored fault codes. No visible damage to interior of cabinet, tub ting, and exterior of tub. No damage to belt or splutch, no signs of oil from gearcase. Unit is level. Ran automatic diagnostic cycle - tests good. Ran high and low speed spin and agitate cycles in manual diagnostics- no unusual movement or noise. Customer states that she has followed all loading and cycle selection guidelines that we went over during previous visit. Unit is on tile floor. Called techline, sr# 7727079195. Per techline, used sandpaper to rough up rubber bottoms of leveling feet as unit may be sliding on tile. Also advised customer that they might have to get friction pads to stick to floor below feet if problem persists. No other functional issues found at this time"
Chris H.
WASHER WHIRLPOOL A207 CH - customer canceled service
Frank G.
DRYER WHIRLPOOL CGM2745FQ0 Outside vent blocked...customer needs to replace outside venting with a hooded dryer vent
Eric S.
WASHER MAYTAG MVWC565FW1 Found power to control ok no power out. Need part. Also customer’s drain is not connected properly. Advised customer ; ordrng 1 W11162438 (CONTROL )
Trevor B.
DRYER WHIRLPOOL MGDP575GW0 TB- Installed new timer. Tests good.
Trevor B.
RANGE KITCHENAID KFGG500ESS2 TB- Installed new control. Tests good.
Trevor B.
WASHER WHIRLPOOL WTW6700TW2 TB- Unit has seized basket onto drive shaft. Gave customer estimate for replacement parts and labor. Paid service charge $125.76 by cc ref# 1991544964.
Trevor B.
DISHWASHER MAYTAG MDB8989SHW0 "TB- Installed new control, dispenser, and sump assy. Tests good."
Stan F.
RANGE JENN-AIR JGRP548WP01 Found left side of oven igniter bad crack In it ; ordrng 1 W11113650 (igntr-oven)
Keyel H.
REFRIGERATOR WHIRLPOOL KRFC704FSS01 Ice maker is operating normal let customer know if ice dispenser is not being used the ice in the bucket will stick together ice bucket should be clean once a month.
Brian H.
REFRIGERATOR WHIRLPOOL KRFC302ESS00 "Replaced part, working ok."
Trevor B.
DISHWASHER KITCHENAID KDTM404EWH1 "TB- Found large amounts of debris buildup in spray arms, sump seal, and sump filter area. Disassembled all components and cleaned. Tested unit operation and verified fill wash and drain functions. All tests normal. Verified check valve in drain hose is sealing properly. No functional issues with unit operation found at this time. Advised customer as per use and care guide to run sink hot water prior to starting dishwasher and to run a monthly cleaning cycle to prevent excess debris from building up in interior of unit. Paid total trip charge / labor $211.06 by cc ref# 1991796713."
Keyel H.
REFRIGERATOR KITCHEN AID KSCS25INSS00 Install part now operating normal.
Omar S.
WASHER WHIRLPOOL MHW5630HW0 Parts installed
Felipe T.
M/W OTR KITCHENAID KMHS120ESS7 Ordered correct control board ; ordrng 1 W11182110 (CONTROL )
Omar S.
DRYER GAS MAYTAG MGDC555DW3 Installed seal test ok...
Eric S.
MICROWAVE DRAWER KITCHEN-AID KMBD104GSS00 Found unit not working intermittently ; ordrng 1 W10278024 (SWITCH ) and 3 W11397156 (SWITCH )s
Stan F.
RANGE KITCHENAID KSGG700ESS1 Customer show me error code on phone will need control panel will need bezel also; ordrng 1 W10814133 (bezel-knob) and 1 W11029431 (panl-cntrl)
Omar S.
DRYER MAYTAG MGD5630HW0 "Taking a long time to dry found poor air flow,Instruct costumer need to get the vent check dryer is working as designed."
Eric S.
WASHER WHIRLPOOL WFW92HEFC0 Assisted tech RP
Stan F.
MICROWAVE WHIRLPOOL WML55011HB3 Found thermostat on mag being bad replace thermostat and fuse tested ok.
Stan F.
RANGE - ELECTRIC MAYTAG MER5875QAN Installed door handle ok.no email send invoice to customer.paid in full