Service History 537

Near Queens, NY 11420
Paul T
Job Details: 02/12/2019
REF BOT/MT 20CF KITCHEN-AID KRFC300ESS01 "Installed new freezer door, icemaker kicked on right away. All test and check ok."
Near Queens, NY 11414
Paul T
Job Details: 02/12/2019
WASHER WHIRLPOOL VDW302SS "Came to house. Was sent as whirlpool washer but they need service on there viking dishwasher, advised customer to contact selling dealer for further assistance. Doc with margarita."
Near Brooklyn, NY 11235
Enerve B.
Job Details: 02/12/2019
DRYER WHIRLPOOL GGQ9800PW3 "2/8/19 10:15: EB rspndd 2/7 THU, Replaced defective dryer switch. Working as designed"
Near Queens, NY 11414
Paul T
Job Details: 02/12/2019
WASHER WHIRLPOOL MVWX655DW1 "Checked unit, cust had plumber install new drain. Was here previously. Unit is operating as designed and all test and check ok. Advised cust on proper use and care."
Near Brick, NJ 08724
Tyler S
Job Details: 02/12/2019
RANGE WHIRLPOOL WFG525S0HZ0 Cosmetic damage to black finish on cooktop. Unit is out of 30 day cosmetic warr. Told customer he can try calling Whirlpool for Affresh cleaner in accessories in back of user guide or call for a concession for a new cooktop if cleaner doesn’t work.
Near Brick, NJ 08724
Tyler S
Job Details: 02/12/2019
KITCHEN WHIRLPOOL WDTA50SAHZ0 Customer not in need of service for dishwasher.
Near Pennington, NJ 08534
Brian H.
Job Details: 02/12/2019
REFRIDGERATOR KITCHENAID KRMF706EBS01 Replaced part
Near Marlboro Township, NJ 07746
Dennis B
Job Details: 02/12/2019
OVEN WHIRLPOOL WFG525S0HZ0 Db ignitor harns wire was almost off reinstalled wire unit starts up with one click now Unit runs to specs
Near Queens, NY 11374
Mike D
Job Details: 02/12/2019
DISHWASHER WHIRLPOOL GU2300XTVQ1 Check found heating element burned out will order ; ordrng 1 W10518394 (heater)
Near Monroe Township, NJ 08831
Robert D
Job Details: 02/12/2019
REFRIGERATOR MAYTAG MFI2570FEZ02 Replaced parts. No further leak. Water would not turn off after closing valve. I was able to swap reservoir by keeping supply in a bucket. No further issue.
Near Marlboro Township, NJ 07746
Dennis B
Job Details: 02/12/2019
WASHER MAYTAG MVWB955FW1 "Db unit was in a assisted living home whirlpool advised to call contract company contract company mirrors whirlpool warranty and will not cover repair under “Commercial, non-residential, multiple-family use, or use inconsistent with published user, operator, or installation instructions”"
Near New York, NY 10075
Damian T.
Job Details: 02/12/2019
REF S/S 23 CF JENN-AIR JSC23C9EEM00 Checked unit and functions and unit tested ok. Customer education was needed.
Near Brooklyn, NY 11223
Enerve B.
Job Details: 02/12/2019
WASHER WHIRLPOOL WFW9151YW00 ordrng wpw10370314/console and wpw10416463/ knob (by XS)
Near Jersey City, NJ 07302
Aris S.
Job Details: 02/12/2019
WASHER WHIRLPOOL WFW9600TW00 "Clean up the dispenser, test it is working good, but if problem continues then need to send a complete, dispenser"
Near Middletown, NJ 07738
Brian H.
Job Details: 02/12/2019
MICROWAVE JENN-AIR JMC2430DP01 Diagnosed bent vent cover 461968973241(see photo); ordrng 1 461968973241 (VENT COVER)
Near Bronx, NY 10465
Vlad C.
Job Details: 02/12/2019
WASHER WHIRLPOOL WTW4850BW1 Repaired/Secured drain pump. Inspected for proper function. Working fine now.
Near Woodbridge Township, NJ 07095
Karl G
Job Details: 02/12/2019
OVEN WHIRLPOOL WFG525S0HS0 Kg 2/7 checked oven through diagnostic mode. Found error code for over temp sensor. Sensor does not measure within proper range. Needs new sensor; ordrng 1 W10833885 (sensor)
Near New York, NY 10003
Clem S.
Job Details: 02/12/2019
REF BOT/MT 18CF WHIRLPOOL WRB329DMBM00 "Reinstalled dislodged ice maker arm,test okay ."
Near Summit, NJ 07901
Jesse F
Job Details: 02/12/2019
REF T/M 19 CFFF WHIRLPOOL WRT549SZDM00 Food freezing in f.f. section and noise @ evaporator’s transition joint. O&i parts below...; ordrng 3 4318168 (sealer-thrm)s and 1 W10266810 (repair kit) and 1 W10838965 (thermistor) and 1 W10869714 (contrl-box)
Near Queens, NY 11693
Paul T
Job Details: 02/12/2019
WASHER MAYTAG MVWX655DW0 "Checked over unit, found loose connection on actuator, reconnected and tested unit. Calibration ok and no error codes. All test ok."
Near Mount Vernon, NY 10550
Marc M
Job Details: 02/12/2019
RANGE - ELECTRIC WHIRLPOOL WFG320M0BS0 Unit tested and checked clock needed to complete repairs unit tested & checked.; ordrng 1 W11113908
Near Long Hill, NJ 07946
Roberto M.
Job Details: 02/12/2019
WASHER MAYTAG MVWC565FW1 cleaned debris from pump and reset computer test ok..
Near Morristown, NJ 07960
Ken K
Job Details: 02/12/2019
REFRIG/FREEZER WHIRLPOOL WRT318FZDW02 "Replaced defrost thermistor due to unit not defrosting, defrosted evaporator"
Near Washington Township, NJ 07853
Stan F
Job Details: 02/12/2019
OVEN KITCHENAID KOSE500ESS04 Found conv fan making noise will need motor.; ordrng 1 W10860984 (CONV FAN MOTOR)
Near Brick, NJ 08724
Tyler S
Job Details: 02/12/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Installed new light switch in freezer, ice maker now working. Light switch was shorted. ; used 1 12002646 (LIGHT SWITCH KIT) from stock"
Near Monroe Township, NJ 08831
Robert D
Job Details: 02/12/2019
COOKTOP WHIRLPOOL WCG97US6DS00 Replaced parts. No further issue. FL burner is responsive.
Near Millstone, NJ 08510
Robert D
Job Details: 02/12/2019
DISHWASHER WHIRLPOOL WDT710PAHB1 Replaced dispenser. No further issue. Everything test ok.
Near Lakewood Township, NJ 08701
Eric P.
Job Details: 02/12/2019
OVEN KITCHENAID KEBS207SBL04 "Ep-unit has F2E1(stuck key) error, reset unit error re-occurs. Also has damaged glass on control panel. Ordering (1) WPW10312205 cntrl-elec, (1) WP8304332 panl-cntrl; ordrng 1 WP8304332 (PANL-CNTRL) and 1 WPW10312205 (CNTRL-ELEC)"
Near Queens, NY 11105
Peter B.
Job Details: 02/12/2019
WASHER WHIRLPOOL WTW7000DW3 "Check over found no build up of lint in unit ,customer using to much must reduce quantity."
Near New York, NY 10017
Damian T.
Job Details: 02/12/2019
REFRIGERATOR IKEA IX5BBEXDS01 "Checked and found unit had a clogged drain tube system. cleared drain system, rechecked functions and now unit tested ok.; Job Cmpltd"
Near Pequannock Township, NJ 07444
Gerry Q
Job Details: 02/12/2019
OVEN JENN-AIR JJW2527WS01 Unit tested ok customer ran self clean by mistake and door got lock tech shows them how to use self clean
Near Queens, NY 11372
Mike D
Job Details: 02/12/2019
DISHWASHER WHIRLPOOL WDT720PADM1 Check found no power to unit avd to have an electrician to check wiring unit checked ok
Near Queens, NY 11374
Mike D
Job Details: 02/12/2019
72" BM JENN-AIR JFC2290VTB0 Check found door was off track reinstalled properly unit checked ok
Near Teaneck, NJ 07666
Wayne D
Job Details: 02/12/2019
REFRIG/FREEZER WHIRLPOOL WRT348FMEW0 "Unit has restriction, blew out restriction replaced compressor and drier; used 1 876764 (VALVE) from stock"
Near Mahwah, NJ 07430
Wayne D
Job Details: 02/12/2019
REFRIDGERATOR KITCHENAID KRFC302ESS00 Replaced thermistor and control board
Near Newark, NJ 07105
Felipe T.
Job Details: 02/12/2019
OVEN WHIRLPOOL AGR6603SFW1 Replaced defective control board
Near Queens, NY 11692
Paul T
Job Details: 02/12/2019
RESIDENTIAL REFR WHIRLPOOL WRF560SEYM05 "Checked unit, found damper stuck causing no air flow, also evap fan running a little slow.; ordrng 1 W11087463 (DAMPER) and 1 WP2163777 (WP2163777) and 1 WPW10464673 (EVAP FAN)"
Near Manchester Township, NJ 08759
Matt S.
Job Details: 02/12/2019
DISHWASHER KITCHENAID KUDS301XBL4 "New sump assembly, door seal, retainer, dish rack wheels installed. Cleared codes and tsted. Working properly."
Near Middletown, NJ 07748
Brian H.
Job Details: 02/12/2019
FREEZER WHIRLPOOL WRS321SDHV01 Replaced door
Near Bronx, NY 10462
Vlad C.
Job Details: 02/12/2019
WASHER WHIRLPOOL WFW85HEFC1 Reseted main control board. Inspected for proper function. Working fine now. Found no leaks at the time of service.
Near Bronxville, NY 10708
Michael I.
Job Details: 02/12/2019
WASHER WHIRLPOOL WFW72HEDW0 Ordered bellow ; ordrng 1 W11106747 (BELLOW)
Near South Brunswick Township, NJ 08824
Robert D
Job Details: 02/12/2019
REFRIGERATOR WHIRLPOOL GX5FHTXVY09 Unit has compressor thats failing mechanically. Qouted cust $515.00 compressor and $395.00 lab. Cust declined repair. Collected trip. PT#W10507884 for compressor if cust calls back. 2 job count will also be needed.
Near Brooklyn, NY 11221
Kage M
Job Details: 02/12/2019
REFRIG/FREEZER WHIRLPOOL WRS321SDHZ01 Checked and found a kinked water line fixed the kink and installed the doors and left the unit working as designed
Near Queens, NY 11360
Kenny G
Job Details: 02/12/2019
DRYER WHIRLPOOL WGD5500SQ0 Needs thermal fuse to correct issue. Ordering. Customer must pay in full to complete repair. $213.34 <——- must pay in full collect from customer. ; ordrng 1 WP3392519 (fuse-thrml)
Near Queens, NY 11101
Kage M
Job Details: 02/12/2019
M/W OTR WHIRLPOOL WMH3107FW0 Installed the interlock kit and left the unit working as designed
Near Queens, NY 11364
Kenny G
Job Details: 02/12/2019
DISHWASHER KITCHEN AID KDTE334DSS1 Job competed.
Near Rockaway, NJ 07866
Frank G.
Job Details: 02/12/2019
DRYER EL WHIRLPOOL WED7500GW0 Replaced door catch and strike...; used 1 279570 (LATCH) from stock
Near Paterson, NJ 07522
Eric S.
Job Details: 02/12/2019
RANGE WHIRLPOOL WFE540H0ES0 Found cooktop broken need part; ordrng 1 W10472035 (COOKTOP)
Near Queens, NY 11375
Mike D
Job Details: 02/12/2019
DISHWASHER KITCHENAID KUDD03DTSS3 Check found drain motor defective gave est will call back if they want unit fixed
Near Howell, NJ 07731
Eric P.
Job Details: 02/12/2019
WASHER MAYTAG MVWB765FW0 "Ep-unit had F2E1(stuck key) error code-cleared. Ran diagnostics and calibration to completion. Manually tested all 3 spin speeds and both agitation speeds. Tested drain pump, also ran a drain and spin cycle which functioned properly. Unable to replicate symptoms at this time"
Near Lakewood Township, NJ 08701
Eric P.
Job Details: 02/12/2019
REFRIGERATOR WHIRLPOOL WRT518SZFW "Ep-f/c door pops open when r/c door is closed, explained that its air pressure. Adjusted pitch of unit to ensure proper swing and full closure. Answered all customer concerns as best as possible, still unhappy/unsure of unit function"
Near Piscataway Township, NJ 08854
Mike G.
Job Details: 02/12/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Jet-dry dispenser not working put in and runs out ; ordrng 1 W10906426 (cntrl-elec) and 1 WPW10671905 (dispenser)
Near Manalapan Township, NJ 07726
Eric P.
Job Details: 02/12/2019
WASHER AMANA NTW4516FW3 Ep-found foreign object between inner and outer tub. Removed and unit functions as designed.
Near Queens, NY 11370
Kenny G
Job Details: 02/12/2019
REFRIG/FREEZER WHIRLPOOL WRS321SDHZ02 Not cooling at all. Found no green Freon dye.. Freon likely leaked out. Needs sealed system tech to call whirlpool tech and condemn unit. Several attempts made by GT to fix. Pls send MIKE DARR to check unit. ASAP. Tech support requires a sealed system tech to triage unit. ; saved tckt
Near Coolbaugh Township, PA 18347
Jose R
Job Details: 02/12/2019
WASHER WHIRLPOOL WFC7500VW2 Tested unit found no draining issues ..tested unit all ok
Near Tannersville, PA 18372
Jose R
Job Details: 02/12/2019
REFRIG/FREEZER WHIRLPOOL ED2NHGXTQ00 Found frozen drain..defrosted ..tested ok
Near Tannersville, PA 18372
Jose R
Job Details: 02/12/2019
DISHWASHER KITCHENAID KDTE334GPS0 Found inlet valve cracked and leaking...replaced defective inlet valve ..tested unit ok.; used 1 W10648041 (VALVE-INLT) from stock
Near Bronx, NY 10466
Vlad C.
Job Details: 02/12/2019
WASHER MAYTAG MVWB750WQ0 Inspected for proper function. Bearing in the tub. Customer would rather do something else.
Near Bronx, NY 10462
Vlad C.
Job Details: 02/12/2019
DRYER GAS WHIRLPOOL WGD8500BW0 Part inst. Inspected for proper function. Working fine now.; used 1 3390719 (thermal fuse) from stock
Near Hoboken, NJ 07030
Aris S.
Job Details: 02/12/2019
DISHWASHER JENN-AIR JDB3600AWP2 Need parts; ordrng 1 WPW10208672 (CONTROL ) and 1 WPW10275464 (CONSOLE )
Near Morristown, NJ 07960
Clayton G.
Job Details: 02/12/2019
RANGE - GAS KITCHENAID KGSK901SSS03 Replaced console looks okstandard labor 0<300
Near Wanaque, NJ 07465
Tim S
Job Details: 02/12/2019
WASHER DRYER WHIRLPOOL WET4027EW1 Unit shifting as designed into spin cycle/ Noise is from brake in transmission
Near Queens, NY 11692
Paul T
Job Details: 02/12/2019
WASHER MAYTAG MVWX655DW1 "Apt#2E, checked unit, cust has 6 ft anti flood hoses attached to the unit and the cold water hose is no good not allowing water to flow through. Advised customer they need regular hoses for the unit to operate properly.. tested valve and both sides test ok. Unit test ok."
Near Hanover, NJ 07981
Lewis G.
Job Details: 02/12/2019
LAUNDRY WHIRLPOOL WTW8000DW0 Customer has error code door latch which is magnetic defective...customer undecided will call the office for Schedule if wants to continue with the repair.; ordrng 1 W10810403 (lid lock assy)
Near Yonkers, NY 10701
Michael I.
Job Details: 02/12/2019
DRYER MAYTAG MHW8200FC0 No stored error codes. Ran spin cycle with load. Check ok. Door open/close normal. Unit functioning as designed.
Near Brooklyn, NY 11231
Damion M.
Job Details: 02/12/2019
WASHER WHIRLPOOL WFW92HEFC0 ordrng w11201293/ control (by XS)
Near Queens, NY 11435
Mike D
Job Details: 02/12/2019
OVEN WHIRLPOOL WFG320M0BB0 Replaced defective parts ordered unit checked ok
Near Readington Township, NJ 08889
Stan F
Job Details: 02/12/2019
COOKTOP - ELECT JENN-AIR JIC4536XS00 Customer said center not working getting error codes.customer need to pull unit out of hole; ordrng 1 WPW10237005 (GASKET COOK TOP) and 1 WPW10396615 (DISPLAY )
Near Cranford, NJ 07016
Karl G
Job Details: 02/12/2019
WASHER WHIRLPOOL MTW5620TQ1 Kg 2/7 checked washer found timer not turning or engaging properly through cycle selection. Unit needs new timer. Customer does not want additional repair at this time.
Near Bedminster Township, NJ 07921
Jason T
Job Details: 02/12/2019
REFRIGERATOR WHIRLPOOL WRT511SZDM00 "Made checks” found defective evaporator fan motor, replaced evaporator fan motor, tested ok...; used 1 WP2315539 (EVAPORATOR FAN) from stock"
Near New York, NY 10032
Clem S.
Job Details: 02/12/2019
M/W OTR MAYTAG MMV4205FZ2 "Replaced defective switch and bracket,test ok; used 1 W10269458 (SWITCH), 1 W10727360 (SWITCH), and 1 WP8206419 () from stock"
Near East Stroudsburg, PA 18301
Jose R
Job Details: 02/12/2019
WAHER MAYTAG MHW6000XW2 Found faulty drain pump motor and bellows leaking..; ordrng 1 W11106747 (bellow) and 1 WPW10321032 (pump-water)
Near Tenafly, NJ 07670
Stoyan S
Job Details: 02/12/2019
OVEN JENN-AIR JJW3830DP02 Unresponsive cntrl panel order new; ordrng 1 W11232121 (CNTRL PANEL )
Near Northvale, NJ 07647
Tim S
Job Details: 02/12/2019
DRYER GAS WHIRLPOOL WGD8200YW1 Dismantle unit cleaned out excessive lint build upPicture available . Suggested to get vent serviced Use bounce sheets no clothes to help remove left over Oder
Near Bergenfield, NJ 07621
Tim S
Job Details: 02/12/2019
DRYER WHIRLPOOL WGD8500BW0 Replaced defective idler pulley; used 1 279640 (PULLEY ) from stock
Near New York, NY 10028
Damian T.
Job Details: 02/12/2019
OVEN JENN-AIR JJW2827DB01 Checked and found unit has a faulty keypad.; ordrng 1 W11236892 (CONTROL PANEL ASSEMBLY )
Near Lodi, NJ 07644
Tim S
Job Details: 02/12/2019
D/WASHER UNDCTR KITCHEN-AID KUDS35FXSS2 Replaced defective door gasket ; used 1 W10300924 (GASKET) from stock
Near Morristown, NJ 07960
Efrain R.
Job Details: 02/12/2019
WASHER MAYTAG MVWC465HW2 Drain was low advise must be upright realign tested ok
Near Bronx, NY 10469
Vlad C.
Job Details: 02/12/2019
WASHER WHIRLPOOL WTW4850BW1 Apt. 2C. Reseted main control board. Inspected for proper function. Working fine now.
Near Woodbridge Township, NJ 08830
Roberto C
Job Details: 02/12/2019
WASHER WHIRLPOOL WFW92HEFC0 2cc stack unit customer will help me bring the dryer down Water valve; ordrng 1 W10862190 (dispenser) and 1 W11096092 (sensor) and 1 WPW10247306 (valve) and 1 WPW10352973 (switch-dis)
Near Harrison, NY 10528
Edwin M.
Job Details: 02/12/2019
WASHER WHIRLPOOL WTW4616FW2 Reset unit tested ok. Possible it was not getting water
Near Princeton, NJ 08540
Frank C
Job Details: 02/12/2019
REFRIG/FREEZER WHIRLPOOL WRT519SZDW01 "Needs Evap thermistor, board and evap cover.MUST CHANGE EVAPORATOR THERM. PER FC; ordrng 1 W10383615 (THERMISTOR ) and 1 W10643378 (BOARD ) and 1 W10646206 (FREEZER HARNESS ) and 1 W10676682 (EVAP COVER )"
Near New York, NY 10024
Clem S.
Job Details: 02/12/2019
WSH/DRY LND CTR WHIRLPOOL WET4124HW0 Leaking hose connection to pump . Repair leaking hose connection. Test okay
Near Bayonne, NJ 07002
Aris S.
Job Details: 02/12/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Check unit dispenser is working normal, no problem was found"
Near North Arlington, NJ 07031
Arden D.
Job Details: 02/12/2019
DRYER GAS MAYTAG MGDB765FC0 "AD. Checked unit, ran cycles. Unit functioned within designed operation. Advised customer on load and cycle selection. Unit ok."
Near Queens, NY 11377
Kenny G
Job Details: 02/12/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Needs more parts to complete. ; ordrng 1 W10279866 (valve-inlt) and 1 W10498992 (valve,inlet)"
Near Queens, NY 11434
George T
Job Details: 02/12/2019
DISHWASHER WHIRLPOOL WDF520PADM6 No fill...looked under sink found valve that feeds water to dishwasher was accidently shut off...was able to turn it back on and got unit running again.landlord doesnt know how the valve was turned off..unit working ok. While present.
Near Nutley, NJ 07110
Arden D.
Job Details: 02/12/2019
OVEN WHIRLPOOL MGR8800FZ0 "AD. Checked unit, found loose bake igniter harness. Reconnected harness to igniter securely. Unit tested ok."
Near Bloomfield, NJ 07003
Arden D.
Job Details: 02/12/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "AD. Checked unit, found loose handle and filter housing. Relighted filter housing screws and handle screw. Reset filter settings. Unit ok."
Near Mount Olive Township, NJ 07836
Efrain R.
Job Details: 02/12/2019
DRYER WHIRLPOOL MGDBE300VW3 Found pulley off replace new ok; used 1 W10837240 (PULLEY) from stock
Near Staten Island, NY 10314
Keyel H
Job Details: 02/12/2019
REFRIG/FREEZER AMANA ASI2575GRW00 "Disconnect supply line to check water pressure, pressure Is ok Instruct customer that t valve installation can cause restriction and low water pressure also instruct customer plumber would be needed to charge t valve in order to get stronger water pressure also found particles in water when checked for water pressure instruct customer particles in water could damage water filter."
Near Allendale, NJ 07401
Tim S
Job Details: 02/12/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Unable to repair unit Wrong model number for unit. Customer getting exchangeFrom Home Depot. Picture available for touch pad
Near Brooklyn, NY 11213
Damion M.
Job Details: 02/12/2019
MICROWAVE WHIRLPOOL CAE2745FQ0 "working as designed,"
Near Kearny, NJ 07032
Jesse F
Job Details: 02/12/2019
REFRIG/FREEZER WHIRLPOOL WRS325SDHZ01 Entire refrigerator section frozen. Found diffuser assembly not installed correctly(not clamped in) and adjusted. Diagnostics done/diffuser door opens and closes properly. Defrosted water reservoir. All dispenser operations o.k...
Near Brooklyn, NY 11229
Enerve B.
Job Details: 02/12/2019
WASHER WHIRLPOOL WFW6620HC0 "2/8/19 10:19: EB rspndd 2/7 THU, Checked unit and founf the water tem too high. Unit working as designed"
Near New York, NY 10021
Damian T.
Job Details: 02/12/2019
DISHWASHER KITCHEN AID KUDS35FXSS9 "Checked and found keypad on unit locked. Unlocked keypad, rechecked functions and unit tested ok."
Near Dover, NJ 07801
Frank G.
Job Details: 02/12/2019
WASHER WHIRLPOOL GHW9400PW4 Had to open up drain pump and clean it out
Near Brooklyn, NY 11235
Enerve B.
Job Details: 02/12/2019
DRYER AMANA NED4555EW1 "2/8/19 10:20: EB rspndd 2/7 THU, Checked unit and found electrical issue. Advised custoemr to call electritian"
Near Toms River, NJ 08753
Tyler S
Job Details: 02/12/2019
RANGE WHIRLPOOL WFG525S0HS0 Preheated unit to 350. Works properly. Customer was blocking holes in oven floor obstructing airflow causing long cook times. Educated and no further problems.
Near Saddle River, NJ 07458
Tim S
Job Details: 02/12/2019
ICEMAKER KITCHENAID KUIX505ESS2 Customer will call back when microwave is removed/ Big Wolf Unit/ Unit is plugged in behind unit. Needs drain pump/ w10825875/ Explained there would be a charge to remove Micro wave