Local Reviews
Marc M.
DISHWASHER WHIRLPOOL KUDS30FSXSS0 Unit tested and checked ok no issue-detected at time of app. Cx instructed and explained to what may have caused issue. However no issue detected @ time of app.
Stoyan S.
RANGE JENN AIR JDRP548WP03 Reset UI Test it all op ok
Frank G.
DRYER EL WHIRLPOOL WED75HEFW0 Units stacked...Replaced idler pulley and lubricated drum rollers SEND PAPER INVOICE ; used 1 279640 (idler pulley) from stock
Frank G.
DRYER - GAS WHIRLPOOL WGD8100BW0 Dryer had interior fire...Needs extensive cleaning...dismantled dryer and cleaned out...dryer has short cycling condition and must have the venting cleaned out as well !
Arden D.
WASHER MAYTAG MVWX655DW1 "AD. Checked unit, found faulty motor, capacitor and actuator. Ordering parts. Collected $125.76 via ccd.; ordrng 1 W10913953 (ACTUATOR ) and 1 W11158831 (CAPACITOR ) and 1 W11283592 (MOTOR )"
Jose R.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Tested and found restricted drain hose..clear restriction from hose..tested unit all ok.
Arden D.
RANGE WHIRLPOOL KDRS467VSS05 AD. Replaced defective appliance manager control. Unit tested ok. Collected $101.29 via check#5419
Darren S.
REFRIG/FREEZER MAYTAG MBR2258XES3 Excessive ice build up in freezer .. remove ice .. as per customer.. leaks water under fridge .. found drain not connected .. secure drain tube .. install part .. machine ok .. customer instruct
Darren S.
WASHER WHIRLPOOL WTW5000DW0 Customer cancel
Paul D.
REFRIG/FREEZER WHIRLPOOL WRT318FZDM05 Inst ref door customer had part
Kage M.
OVEN WHIRLPOOL AER6303MFS0 Unable to turn off the unit to fully test advise the customer to have unit off for service ; ordrng 1 W10904904 (cntrl-elec )
Kenny G.
DRYER EL WHIRLPOOL WED4850HW0 The power to the dryer was not hooked up correctly. Not getting 220 volts. Cust must call electrician
Moses D.
MICROWAVE WHIRLPOOL WMH53520CS6 Replaced faulty interlock assembly. Tested ok. Use S13638 for repair.; used 1 W11244490 (INTERLOCK) from stock
Eric P.
WASHER MAYTAG MHW8630HW0 "Ep-installed new motor and hoses, ran test#12. Confirmed clear passages for detergent. Machine functions as designed"
Paul D.
REFRIG/FREEZER WHIRLPOOL WRT318FZDM05 Installed ref door .cust had part
Paul T.
DRYER WHIRLPOOL WGD5620HW1 "Checked unit, unit is installed in a tight hallway on a shelf in closet and screwed into place. In order to properly diagnose, would need to be made accessible by customer. Customer wants to contact selling dealer due to unit being delivered on a few days ago. If we go back please prescreen console W11378949 and control W11388045"
Robert D.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Broken upper rack adjuster. Installed adjuster assm. No further issue. ; used 1 W10712394 (ADJUSTER) from stock
Kage M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Center rail for crisper draw ; ordrng 1 WPW10326469 (rail-centr)
Kenny G.
WASHER MAYTAG MVWB835DC4 Installed pump. Done
Kenny G.
DRYER WHIRLPOOL WED9550WW1 Door hinge is not working. ; ordrng 1 W10139920 (door hinge)
Robert D.
DISHWASHER KITCHENAID KDTE104ESS2 Water pressure is extremely poor. Both upper and lower spray arms had hard plastic stuck in a few of the openings. Could not get them to come out. Ordering sump and both spray arms. ; ordrng 1 W11101428 (LOWER SPARY ARM ) and 1 WPW10448645 (UPPER SPRAY ARM ) and 1 WPW10605057 (SUMP)
Kage M.
REFRIG/FREEZER WHIRLPOOL WSF26C3EXB01 Checked and found faulty control customer need some time to decide on repair 35 additional for labor
Moses D.
DISHWASHER KITCHENAID KUDS35FXSS9 Made checks needs new control panel. Documented with safety SR 7727227017. Customer does not want repair at this time.
Wayne L.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Check unit call tech line freezer door need to be replaced broken door harness Sr#7727242619; ordrng 1 LW10691266 (FREEZER DOOR)
Tyler S.
LAUNDRY WHIRLPOOL MVWB765FW2 "Installed drain pump and control, calibrated and tested unit. Working properly."
Jose R.
REFRIG/FREEZER KITCHEN AID KFIV29PCMS00 Replaced icebox ..tested ok
Wayne L.
WASHER MAYTAG MVWX655DW1 Check unit instruct customer how unit works unit unit working fine
Aris S.
WASHER WHIRLPOOL CAE2745FQ0 Install parts test it is working good
Wayne L.
DRYER MAYTAG MGDB765FC0 Check unit installed parts that was order unit working fine
Darren S.
REFRIGERATOR WHIRLPOOL WRV976FDEM01 As per customer .. not making ice ... good pressure from dispenser ... spoke to kathy @ techline.... ran diagnostics ...as of now normal operation ..
Darren S.
WASHER WHIRLPOOL WTW5000DW3 As per customer.. makes clicking noise ... install part .. ran cycle with clothes .. no irregular noises @ this time ; used 1 W10721967 (CAM) from stock
Darren S.
WSH FRT/LOAD MAYTAG MHW6630HW0 No error codes .. found hot side valve not fully open ... ran diagnostics ... customer instruct
Aris S.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Need parts; ordrng 1 W10837249 (spray arm lower) and 1 W10909089 (lower seal,bottom) and 1 WPW10340745 (tube-feed)"
Brian H.
M/W OTR KITCHENAID KMHC319ESS3 "Diagnosed faulty magnetron W10818686 $164.55, capacitor $27.90, diode W11256462 $19.08. Labor $95.00. Foam block needed on return. Provided estimate and collected service call. Customer does not wish to repair at this time as they are opting to contact Whirlpool and request a concession."
Darren S.
WASHER WHIRLPOOL WTW4955HW1 Found unit not coming on ... 118V to main control ... unable to run diagnostics..; ordrng 1 W11256105 (CONTROL) and 1 W11307244 (LID LOCK)
Brian H.
WASHER WHIRLPOOL LAT8426AAE "Washer leaking from rusted outer tub 22001114. Part NLA, unit can not be repaired, customer buying new."
Moses D.
D/WASHER UNDCTR KITCHEN-AID KDTE204ESS3 "Made checks found drain hose clogged, unclogged drain hose. Tested ok"
Paul T.
REFRIG/FREEZER MAYTAG MBF2258DEH00 "Checked unit, found damper door stuck in closed position, was able to get open temporarily but will need to be replaced, also board not responding.; ordrng 1 WPW10503278 (CONTROL ) and 1 WPW10594330 (DAMPER)"
Tyler S.
DRYER WHIRLPOOL WGD5000DW3 "Customer said unit isn’t heating or drying clothes. Put on timed dry high heat an watched unit cycle as designed 6 or so times. Disconnected vent from back and took cycling temperatures on high, med, and low heat. All check good. Ordering a vent test kit per tech-line recommendation. Unit appears to be operating properly, possible venting airflow problem. SR#7727242017. ; ordrng 1 W11224254 (TEST KIT)"
Chris H.
DRYER WHIRLPOOL MGDC465HW0 CH - unit is short cycling due to vent line restriction. Advised customer to have vent line professionally cleaned to resolve. No other functional issues found at this time
Trevor B.
REFREGERATOR KITCHEN AID KFCS22EVMS0 TB- Installed new compressor and dye drier. Tests good. Advised customer to allow 24 hours for full temp recovery.
Marc C.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Tested unit found top rack adjusters broken replace top rack adjusters tested unit OK
Brian H.
REFRIG/FREEZER WHIRLPOOL WRF540CWHZ02 "Unit delivered 2/21/2020 (see photo of delivery ticket). Observed long scratch on LH door W11307258 running parallel to handle about 4” to the left (see photo). Order part, customer is aware part can take up to 6 weeks to arrive. ; ordrng 1 W11307258 (LH DOOR)"
Wayne L.
REFRIG/FREEZER WHIRLPOOL WRT111SFDB03 call whirlpool tech line Sr#7726844854 unit cannot be repaired freezer interior liner as a huge hole under the evaporator that caused by the heater
Tyler S.
M/W OTR AMANA AMV2307PFB3 "Try to start unit and it throws out an F1E4 Microwave ACU PCBA failure. Checked outlet, checked connections at control. Everything looks good, defective control. Ordering.; ordrng 1 W10849846 (CNTRL-ELEC)"
Karl G.
RANGE WHIRLPOOL WFG515S0ES1 KG 2/26 checked unit found control board flickering and goes blank. Oven lights flickers when burner knobs are turned on; ordrng 1 W10797422 (harns-wire) and 1 W11162730 (module-spk) and 1 WPW10348656 (cntrl-elec)
Jose R.
DISHWASHER WHIRLPOOL WDT780SAEM1 Found faulty user terrace.; ordrng 1 W11028004 (wire) and 1 W11036550 (housing-ui)
Karl G.
DISHWASHER WHIRLPOOL KDTE334GBS0 "KG 2/26 checked unit found door hanging off hinge and does not close. Door strike bent and was not engaging door latch, control panel buttons do not respond when pressed. 2 CC; ordrng 1 W10898167 (wire) and 1 W11165145 (console) and 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge) and 1 WPW10544004 (door latch strike)"
Eric P.
DISHWASHER KITCHENAID KDPE334GPS0 "Ep-unit gets no water inside. Confirmed water supply to valve. Ohmed valve at board-within range. Triac read OL. Also has broken U/I found during installation. Ordering (1) W11162732 console,(1) W11120155 cntrl-elec,(1) W11175771 valve-inlt; ordrng 1 W11120155 (control-elect) and 1 W11162732 (console) and 1 W11175771 (valve-inlt)"
Efrain R.
REF FF BLT-IN KICTHEN AID KSSC42FMS01 Replace new control brd.
Marc C.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Tested unit found left side door liner sunken in. poor insulation not making door switch auger motor very noisy left and right side fresh food door gaskets are torn front dispenser flap not sealing hot air leak also 3. CC on return water valve also dripping from dispenser; ordrng 1 13107324SQ (dor-fip ss) and 2 W10830274 (gasket-fip)s and 1 WPW10309866 (solenoid) and 1 WPW10309868 (motor) and 1 WPW10349187 (valve) and 1 WPW10353552 (separator)
Paul D.
REFRIGERATOR WHIRLPOOL WRT318FZDM05 Installed ref door tested ok
Karl G.
WASHER AMANA NTW4516FW KG 2/26 installed tub ring. Checked unit through diagnostic mode all components tested properly
Tyler S.
LAUNDRY WHIRLPOOL WFW92HEFW0 Found unit operating as designed with no error codes. Customer concerned about sound of end of cycle beep? Found it working properly.
Marc M.
DISHWASER WHIRLPOOL WDT920SADH2 Unit tested and checked removed plastic and cx instructed unit ops well .
Felipe T.
RANGE WHIRLPOOL MGR6600FZ1 Tightened right front burner screws
Karl G.
DISHWASHER KITCHENAID KDPE234GPS0 KG 2/26 checked unit found dishwasher main wash motor not turning on. Display error code for wash motor circuit failure. Needs new wah motor.; ordrng 1 W11085683 (pump&motor)
Marc C.
DRYER WHIRLPOOL WGD4985EW0 Installed belt and inner drum tested unit ok
Arden D.
WSH FRT/LOAD MAYTAG MHW6630HC "AD. Checked unit, found faulty controls. Ordering parts.; ordrng 1 W11322883 (ELECTRONIC CONTROL ) and 1 W11325573 (CONTROL PANEL )"
Darren S.
WASHER WHIRLPOOL WTW4800XQ4 As per customer ... not able to pay COD ... no proof of warranty ...
Clayton G.
DISHWASHER KITCHENAID KDTE334GPS0 Customer complaining about wash ability.Test unit. Unit tests OK. Advise customer to run dishwasher water hot before cycle and purchase a dishwasher cleaner for sediment.
Clayton G.
N/A N/A n/a "2/27/20 8:57: CG rspndd 2/26 WED, Replaced defective water valve. Unit working as designed."
Keyel H.
REFIG/FREEZER KITCHEN AID KRFC300ESS01 Compressor fail order part needed.cccc v; ordrng 1 876764 (valve) and 1 WPW10317014 (evaporator) and 1 WPW10507886 (compressor)
Darren S.
DRYER EL WHIRLPOOL WED5000DW2 Found lid switch broken.. install part.. machine ok; used 1 3406107 (SWITCH) from stock
Clayton G.
WASHER WHIRLPOOL WFW5620HW0 F0e5 off balance Unit fails to spin. Needs control and motor 2ct. ; ordrng 1 W11314361 (ROTOR) and 1 W11322903 (CONTROL ) and 1 W11354541 (STATOR)
Kage M.
DISHWASHER MAYTAG MDB4949SDM2 Checked and found faulty soap Dispenser replace the Spencer and left unit working as designed
Paul D.
REFRIGERATOR WHIRLPOOL WRT318FZDM Installed parts customer had parts
Arden D.
WASHER WHIRLPOOL WTW5000DW2 "AD. Checked unit, found faulty control. Ordering part ; ordrng 1 W11116590 (CONTROL )"
Eric P.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Ep-pre-drilled hole as directed by techline, manually installed new screw. Track pulled in tight and secure. Machine functions as designed"
Robert D.
WASHER MAYTAG MTW6600TQ0 Unit has faulty impeller at drain. Removed water and found no blockage. Ordering pump. Cust paid in full. ; ordrng 1 W10536347 (DRAIN PUMP)
Antonio C.
DISHWASHER WHIRLPOOL WDF510PAYWA Found faulty wash motorWill think about the repair
Tim S.
WASHER WHIRLPOOL WTW4915EW2 No error codes . Complaint banging Sr 7727243149. Off balance loading issues with customer Leave pre soak off. Margarita translated
Kage M.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Customer concern was the water filter not lasting 6 months checked and found the filter was clogged explained to her the water is dirty and has a lot of sediments advise getting an external water filter customer not happy with product no repairs to be done
Vincent D.
WASHER MAYTAG MVWP475EW0 Vd found with 2 codes unit needs gear case (W11035747) motor (W10832724) cam (W10721967) capacitors (W11395618) actuator (W10913953) wash plate (W10846191) drive hub (W10528947) ; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10832724 (drive motor) and 1 W10846191 (washplate) and 1 W10913953 (actuator) and 1 W11035747 (gearcase) and 1 W11395618 (CAPACITOR )
Antonio C.
M/W OTR IKEA IMH205FS0 Found faulty interlock; ordrng 1 W11244494 (interlock)
Paul T.
RANGE WHIRLPOOL WFG505M0BS3 "Installed parts on unit, all test and check ok."
Moses D.
DISHWASHER WHIRLPOOL WDF310PAAD3 Replaced faulty heater and spray arms. Tested ok
Antonio C.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Sr7727116744Checked and found ff temperature at 34 degreesChecked evaporator thermistor and it is within rangeCalled tech line for adviseTech line instructed to set the freezer Adjustment knob at max and to instruct customer to keep food items away from vents
Antonio C.
WASHER WHIRLPOOL WFW9750WW01 "Found faulty tub bearing, fill valve noisy, drain pump not draining properly; ordrng 1 W10250762 (tub-outer) and 1 W10772619 (tub-outer) and 1 WP8181673 (gasket) and 1 WPW10157760 (DRAWER) and 1 WPW10247306 (valve) and 1 WPW10283352 (basket) and 1 WPW10283361 (nut)"
Moses D.
DISHWASHER JENN-AIR JDTSS244GP0 "Made checks pivot melted, replaced pivot. Tested ok. Also advised custpmer that dishwasher is not mounted to cabinet and would need 2 brackets WP8269145. Installation is not cover under warranty, and installers would need to mount dishwasher.; used 1 W10082853 (PIVOT) from stock"
Clem S.
DRYER WHIRLPOOL WED7990FW0 "Defective moisture control on board ,order part ; ordrng 1 W11038309 (cntrl-elec)"
Marc C.
WASHER WHIRLPOOL WFW6620HW0 Unit stacked up in closet no way to test unit error code in diagnostics coming up F8-E1 valve failure no way to check unit need to men on return 3 CC also unit turns off in diagnostics; ordrng 1 W11316255 (VALVE) and 1 W11316256 (VALVE) and 1 W11319991 (CONTROL PANEL) and 1 W11322905 (ACU BOARD)
Antonio C.
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Checked and found evaporator fan plug looseReattached plugRan unit Tested ok
Tim S.
WASHER MAYTAG MVWP575GW0 Warranty . No error codes . Raised front legs tested with load. Also ran regular test . Instructed this machine Works with large loads because it’s commercial
Dennis B.
WASHER WHIRLPOOL WTW7340XW2 Db unit needs following part lath broke off; ordrng 1 WPW10619844 (latch)
Kage M.
STOVE WHIRLPOOL WFG320M0BS3 Front oven door separating ; ordrng 1 W11176456 (glass-door) and 1 WPW10481433 (nameplate)
Felipe T.
DISHWASHER JENN AIR JDTSS244GP0 Replaced defective upper rack tracks
Arden D.
WASHER MAYTAG MVWB725BW0 "AD. Checked unit, found faulty tub/bearing, hub and wash plate. Ordering parts.; ordrng 1 W10381078 (TUB) and 1 W10820039 (HUB) and 1 W11252784 (WASH PLATE )"
Felipe T.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Replaced defective upper rack adjusters, lined up tube feed to sump connector properly also cleaned lower spray arm ; used 1 W10712395 (ADJUSTER) from stock"
Felipe T.
D/WASHER UNDCTR KITCHEN-AID KDFE104DBL5 Replaced defective dispenser door ; used 1 W10861000 (DISPENSER) from stock
Felipe T.
DISHWASHER WHIRLPOOL WDF540PADM3 Customer turned water heater temperature down. Also reduced inlet water pressure SR# 7727216558
Felipe T.
M/W OTR WHIRLPOOL KMHS2040WSS3 Replaced defective microwave door interlock mechanism ; used 1 W11244494 (INTERLOCK) from stock
Roberto C.
WASHER MAYTAG MHW5500FW1 Helping Ef complete
Enerve B.
DISHWASHER KITCHENAID KDTM354DSS5 "Checked out the dishwasher,founded the failure of the power supply cord to the outlet,off.Switched the power supply cord,tested ok works as designed,also the was not installed properly,customer education as well about the installation."
Enerve B.
WASHER AMANA NTW4516FW3 "Checked out the washer,founded the failure of the Tub balance,improper loads,suds.Cleared the control,recalibrated,tested ok on full cycle with loads."
Enerve B.
OVEN WHIRLPOOL WFG320M0BS0 "Checked out the oven,founded the failure of the bake igniter.Replaced from the truck stock,tested ok on cycle at 350.; used 1 W10918546 (IGNTR OVEN) from stock"
Enerve B.
REFRIG/FREEZER KITCHEN AID KSSC36QTS05 "Checked out the the ref,founded the failure of the ice motor harness,broken,door will order,spoke with Leon,wp tech line,file#7726894577 was on line as backup.; ordrng 1 2318011 and 1 LW10292431 (FREEZER DOOR) and 1 W10271509 (AUGER M) and 1 WP2188919 (HOLDER) and 1 WP2318082 (SHAFT) and 1 WPW10254073 (WASHER)"
Arden D.
WASHER MAYTAG MVWX655DW1 AD. Arrived at residence. Customer cancelled at door/ unit was already repaired last week
Arden D.
WASHER MAYTAG MVWC565FW0 "AD. Checked unit, found faulty hub. Replaced defective hub. Recalibrated and ran diagnostics. Unit tested ok.; used 1 W10528947 (HUB) from stock"
Arden D.
WASHER/ DRYER FRIGIDAIRE FFLE1011MW2 AD. Replaced defective switch and board. Unit tested ok.
Arden D.
WASHER MAYTAG MVWB765FW "AD. Checked unit, found off balance error. Recalibrated and ran diagnostics. Unit tested ok. Advised customer on load and cycle selection."
Wayne L.
LAUNDRY WHIRLPOOL MHW8630HW "Check unit didn’t verify any issues instruct customer when unit is in use make sure soap dispenser is closed,unit working fine"
Stan F.
DISH WASHER/UNDC KITCHENAID KDTM354DSS4 Found left ide adjuster lock broken replace with new adjuster ok.; used 1 WPW10546503 (ADJUSTER) from stock
Stan F.
COOKTOP JENN-AIR JGC7530BS00 Lights working now unit is working now.narness trouble causing light not come on sometime ; ordrng 1 W10623929 (harns-wire)
Stan F.
RANGE JENN-AIR JES9800CAS02 Installed bake element tested ok.
Stan F.
OVEN JENN-AIR JJW2430DP02 Installed control panel sent by jenn air tested ok.
Stan F.
RANGE KITCHENAID KEBS208SSS04 Need cooling fans upper and lower ; ordrng 2 WP8303972 (blower)s
Stan F.
DISHWASHER MAYTAG MDB8959SFZ4 Found buttons sticking. Cleaned button / start button working now.
Wayne L.
REFIG/FREEZER WHIRLPOOL WRF560SEYM05 Check unit ice maker fill tube was frozen completely and water leak into freezer from ice maker water line bricks of ice build up and water was also leaking on customer floor customer said her floor was damaged because of water leaking I repaired issues unit now working fine check pictures images for warped floor
Wayne L.
REFRIGERATOR MAYTAG MBL2258XES6 Check unit installed part that was order unit working fine
Wayne L.
WASHER COMM WHIRLPOOL CAE2745FQ "Check unit call tech line runs diagnostic test all test ok instruct customer not to overload unit,unit working fine"
Wayne L.
WASHER MAYTAG MHW8630HW1 Check unit control board is faulty and need to be replaced ; ordrng 1 W11322884 (CONTROL BOARD )
Antonio C.
COOKTOP KITCHENAID KCGD506GSS00 Found scratches around the cook top surface Customer refused the repair and will call bestbuy to replace the cooktop
Antonio C.
WASHER WHIRLPOOL WTW4816FW2 Installed parts Tested ok
Antonio C.
REFRIGERATOR WHIRLPOOL WRS973CIDM00 Replaced electronic controlsTested ok
Antonio C.
RANGE JENN-AIR JGS9900CDB01 Received the wrong screws; ordrng 9 WP8273062 (screw)s
Antonio C.
DISHWASHER WHIRLPOOL WDT750SAHZ Replaced adjusters from truck stock Tested ok ; used 1 W10712395 (ADJUSTER) from stock
Antonio C.
DRYER WHIRLPOOL WHD5090GW0 Ran test and found no errors Explained to customer about the usage of the machine and the time lenght
Jason T.
REFRIGERATOR KITCHENAID KRSC703HPS00 "Replaced main control board & thermistor, then found refrigerator drain assembly compressed internally with installation, called tech line instructed not repairable got file# number 7726691977 instructed customer..."
Jason T.
REFRIG/FREEZER WHIRLPOOL KRFC704FPS01 "Replaced evaporator compressor & valve, vacuum and regas..."
Kage M.
DRYER WHIRLPOOL WED4850HW0 Installed the start switch and left the unit working as designed
Kage M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Customer concern was the unit doors being un even also water dispenser water not dispensing properly checked and found bad water filter advise customer replace adjusted the legs on unit to even doors out Left unit working as designed
Kage M.
KITCHEN WHIRLPOOL WDTA50SAHZ0 Front panel dented ; ordrng 1 W11088097 (panel SS)
Kage M.
WASHER WHIRLPOOL WFW5620HW0 Checked and found ripped bellow; snapped 1 QuickPics
Kage M.
DRYER WHIRLPOOL WGD8200YW2 Faulty thermal fuse ; ordrng 1 WP3390719 (fuse-thrml)
Kage M.
WASHER WHIRLPOOL CAE2795FQ0 Faulty door latch ordering ; ordrng 1 W11188527 (cntrl-elec) and 1 WPW10482836 (latch)
Tyler S.
RANGE WHIRLPOOL KSGG700ESS1 "Found connection from left front burner valve to left front tubing hand tight. Gas leaking out when customer would use that burner and it caused a big bang while in use per cust. Tightened connection, no other issues."
Eric P.
WASHER WHIRLPOOL WTW7300DW0 "Ep-call run on 2/19. Customer has a concession for parts. Ordering all parts original tech quoted. Needs (1) W10752283 washplate, (1) W10811956 drum assy, (1)extra time; ordrng 1 EXTRATIME and 1 W10752283 (washplate) and 1 W10811956 (drum assy)"
Tyler S.
RANGE KITCHENAID KSGG700ESS1 "F2 stuck key and number 3 button does not work properly. Needs new keypad. Part covered for five years. Quoted $211.06, paid s-call $125.76 and owes $85.30 on return.; ordrng 1 W11029431 (PANL-CNTRL)"
Tyler S.
DISHWASHER KITCHENAID KUDE70FXSS5 "Installed new vent assembly, ran entire diagnostic cycle with no leaks."
Elmer A.
WASHER WHIRLPOOL WFW5620HW0 Helper complete
Elmer A.
WASHER MAYTAG MHW6630HW0 Door lock error code reset ran diagnostic operation ok.
Elmer A.
WASHER WHIRLPOOL WET4024HW0 Damaged thermal fuse & control 2men 2count; ordrng 1 W11189137 (cntrl-elec) and 1 WP3392519 (thermal fuse) and 1 WP3398128 (thrmst-fix) and 1 WP3404154 (thrmst-fix)
Tyler S.
RANGE JENN AIR JGS1450FS0 "Installed manifold pipe with all new valves. Left front burner appears fixed, still detecting gas at right front burner. Called tech-line and was advised to change valve for right front burner again. Was transferred to safety by tech-line. While on hold with safety no longer picking gas up at burner, it’s intermittent. Safety told me they will reach out to customer in a day or two to see if they still smell gas. Warming drawer does not close properly. Ordering parts for it. SR#7727216435, Safety SR#7727217015.; ordrng 1 W11036176 (DRAWR-UTIL) and 1 W11123024 (SLIDE-DRWR RH) and 1 W11131365 (SLIDE-DRWR LH)"
Jason T.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Made checks” found leaking evaporator & or bad compressor, ordering parts..; ordrng 1 876764 (VALVE) and 1 W10779331 (COMPRESSOR ) and 1 W11159142 (THREE WAY VALVE ) and 1 WPW10643261 (EVAPORATOR )"
Jerel L.
OVEN AMANA AGG222VDW4 Put unit into broil. Reached 570 degrees. Home at 74 degrees. Cannot verify any issue. Explained to cus of oven producing heat and glow bar is perfectly safe and normal. Unit operating as designed. SR # 7727214513
Jerel L.
RANGE WHIRLPOOL WFG550S0HZ1 "267-690-1506 found door hinge damaged, not allowing door to be installed and secured. Needs hinge; ordrng 2 W10831019 (SCREW)s and 1 WPW10299224 (HINGE) and 1 WPW10299227 (HINGE)"
Jerel L.
WASHER WHIRLPOOL CAE2743BQ00 "Only found unbalanced loads and overloading error codes. Explained to landlord tenants could be overloading. They do not have clothes to test at this time. Landlord will have tenant run loads to test, if any problems come up he will call back. Collected service call. Warrantied for 30 days."
Jerel L.
REFRIGERATOR KITCHENAID KSC23C8EYY03 Fresh food evap frozen over again. Needs thermistor and board.; ordrng 1 W10316760 (THERMISTOR) and 1 WPW10235503 (BOARD)
Vincent D.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Vd installed part tested tested found harness in cavity foamed in and separated called tech line unit is deemed un repairable ref # 7727215750
Eric P.
MICROWAVE IKEA IMH205DS0 "Ep-unit has voltage to it. U/I display is blank but has audible sounds when keys are pressed. Unable to confirm actual function of heating, can start a cycle but it clicks on and off. Part #W10695281 microcomputer is DQ, would also need (1) W10211974 switch, (1) W10211973 switch"
Eric P.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Ep-icemaker separator was warped/twisted. Cubes would get stuck and stop cycle. Replaced from truck stock (p#W10884390). Machine functions as designed ; used 1 W10884390 (ICEMAKER) from stock
Vincent D.
WALL OVEN JENNAIR JJW2830DP00 Vd installed part tested unit ran to specs
Eric P.
WASHER MAYTAG MHW5630HW0 Ep-installed new console and control. U/I is steady and valves cycled properly. Machine functions as designed
Frank G.
WASHER MAYTAG MVWX655DW1 Replaced defective drain pump and checked...ran diagnostics and recalibrated control
Tyler S.
ALPHA WHIRLPOOL WFW95HEDW0 Customer says unit is not draining and spinning properly. Found no stored error codes. Water is draining properly. Customer says this started occurring after tub job. Basket spins freely. Ran automatic test mode and found unit is not reaching the maximum spin speed at final step. Motor control is built into ccu. Ordering control. Needs 2 men and 2 call counts. Dryer stacked on washer.; ordrng 1 W11032117 (CNTRL-ELEC)
Frank G.
WASHER MAYTAG MVWB450WQ1 Bad tub bearing...needs tub job...unit 10 years old...customer replacing unit
Elmer A.
DRYER MAYTAG MCG8000AWW Installed belt checked operation ok.; used 1 341241 (belt) from stock
Frank G.
WASHER WHIRLPOOL WFW7590FW0 "F7 E9, Ohmed out stator...found bad winding...order stator and return; ordrng 1 W10870752 (stator)"
Frank G.
WASHER MAYTAG MHW5500FW1 Suspect ACU going bad...order control and return ; ordrng 1 W11201286 (cntrl-elec)
Frank G.
LAUNDRY CENTER WHIRLPOOL WET4027EW0 Drained water from basket and dismantled top and front of laundry center to check if pump was restricted...pump nor the transmission was locked up meaning then the timer and motor are causing the problemTHIS PROPERTY GETS BILLED // WPW10113804 - Timer 179.72 / WP661600 - Motor 185.39 / WP8572717 - Capacitor 49.82 / Labor 195.00/ Trip charge 117.95 / Sub total $727.88/ Tax $48.22 Est toal 776.10 ; saved tckt
Elmer A.
WASHER WHIRLPOOL WTW8500DW0 Installed housing & clutch checked operation ok.
Elmer A.
WASHER WHIRLPOOL MVWB850WQ0 Installed bearing checked operation ok.
Elmer A.
WASHER MAYTAG MVWB950YW1 Installed bearing checked operation ok.
Tim S.
WALL OVEN MAYTAG CWG3600AAB26 Replaced defective igniter
Clem S.
RANGE JENN AIR JGS8860BDP "Worn burner electrode base ,order part ; ordrng 1 74007736 (burner asy) and 1 WP74009336 (igntr-surf)"
Karl G.
REFRIG/FREEZER WHIRLPOOL WRS571CIDW01 KG 2/24 helper call complete
Karl G.
WASHER AMANA NTW4516FW "KG 2/24 checked washer found control locked out. Reset control through diagnostic mode all components tested properly tub ring broken. Needs new tub ring, ; ordrng 1 WPW10531289 (tub ring)"
Vincent D.
WASHER WHIRLPOOL WFW92HEFW0 Vd found nut that holds stater in place sheared off unit needs bolt (W11253212) 20 outer tub (W10901175) 1000 trip 117.95 labor 195 second man 95 tax total 1522.55 cust declined at this time collected trip 125.76 by cc #
Antonio C.
MICROWAVE WHIRLPOOL KMHS120ESS3 Found faulty main and interlock is faulty S13638 for the main board; ordrng 1 W10881539 (cntrl-elec) and 1 W11244490 (interlock)
Vincent D.
RANGE JEN AIR PRG3601P Vd found burner assb very rusty and right front not seated properly corrected and tested could not find any leaks but advised all gas components and nla
Vincent D.
WASHER MAYTAG MVWC415EW2 Vd found pre soak on advised cust unit pause for some time and will not progress till the pre soak cycle is over restarted unit with pre soak off unit ran through with no issues
Vincent D.
MICROWAVE JENN-AIR JMC3415ES0 Vd tested unit Adjusted door switch. Unit tested fine.
Vincent D.
MICROWAVE KITCHENAID KMHS120ESS7 Vd cust advised she has a ext warr with wpl called wpl and got unit unit needed control and light bulb (8206232A) Slon21ccb508-1; used 1 8206232A (light bulb) from stock
Vincent D.
DISHWASHER KITCHENAID KDPE234GPS0 Vd found open button gone installed part tested unit ran to specs
Chris H.
OVEN KITCHENAID KEBS207BSS00 CH - assisted with 2man
Chris H.
DRYER WHIRLPOOL MGD7000XW0 "CH - installed new rollers, idler pully, and belt - tests good. Advised customer to have vent lines professionally cleaned. Customer paid balance of $131 by credit card, ref# 2018633766"
Robert D.
DISHWASHER KITCHENAID KDPE234GPS0 Unit has poor water pressure and codes out for faulty water sensor. Ordering sump and sensor. Wash motor is underperforming and barley had any water in a cup left upright after a few minutes. ; ordrng 1 W11084121 (SENSOR) and 1 W11085683 (SUMP)
Robert D.
KITCHEN WHIRLPOOL KOSE900HSS00 Replaced parts. No further codes via diagnostics. Unit still has issue connecting to wifi. Made report SR# 7727217493. There is an issue with the software preventing oven from fully connecting. Whirlpool is opening a ticket to resolve issue on there end and then reach out to cust.
Gabino P.
WASHER WHIRLPOOL WET4027HW0 3CCT 2 MAN SHORE WIRES AND PROBLEM PROGRAMING AND NEED TAKE OUT WASHER STACK AND REPLACE WIRES FROM DRYER ALL DOWAY TO THE BOTTOM TO THE WASHER ; ordrng 1 W11028053 (WIRES HARNESS ) and 1 W11367652 (CONTROL ELECTRONIC )
Brian H.
OVEN KITCHENAID KEBS207BSS00 "Replaced parts, working ok."
Chris H.
LAUNDRY WHIRLPOOL WFW92HEFC0 "CH - unit has multiple issues. Found unit with stored fault codes f8e1, f3e1, f6e2. Unit also has tear in bottom of bellow. Ran unit in diagnostic cycle- unit is filling and draining normally. Encoder tests checks good. Large amount of suds left in tub after running diagnostic cycle. Unit needs new control {W11201293}, bellow {W11173364}. Advised customer to run a clean cycle with affresh after bellow is replaced.; ordrng 1 W11201293 (CONTROL)"
Tim S.
WASHER MAYTAG MHW6630HW0 Replaced defective dispenser. & deflectorMust get plumber to replace hoses
Kenly S.
DISHWASHER KITCHENAID KDFE104HPS0 the unit had the power disconnected and so it was not turning on
Marc C.
WASHER MAYTAG MHW6630HW0 Tested unit on wash cycle found torn Bellow boot causing leak; ordrng 1 W11314648 (BELLOW) and 1 W11314649 (RETAINER)
Kenly S.
REFRIGERATOR WHIRLPOOL WRS311SDHB01 part installed the unit is working fine
Sam C.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Pull unit out installed new led board control adjusted door handles level unit
Kenly S.
DISHWASHER WHIRLPOOL WDF520PADM7 check and found that the soap dispenser was broken replace them with a p
Sam C.
REFRIGERATOR KITCHENAID KBFN402ESS02 Removed both hinges doors installed new parts cycle check
Kenly S.
REFRIGERATOR KITCHENAID KFIS25XVM59 Install a new grommet to the unit.; used 1 W10619951 (grommet) from stock
Stoyan S.
WALL OVEN KITCHENAID KODC304ESS00 Replace defective parts Test it all op ok
Gabino P.
WASHER WHIRLPOOL WTW4855HW1 Replace transmission pump plate etc and check ok.
Stan F.
RANGE - ELECTRIC WHIRLPOOL WFE550SOHZ1 Found broil working at this time ran it turn red unit is working.
Kenly S.
WASHER AMANA NTW4605EW0 part installed the unit is working fine
Jose R.
DRYER MAYTAG MEDC465HW0 Tested and found insufficient to outlet..advised customer to an electrician..
siaka@danmarcappliance.net
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Repaired left door flapper back into place ordered left and right Rail for deli drawer of failure. Customer would like the first appointment available 8 AM customer has to leave for work by 9:30.; ordrng 2 WPW10235370 (glide)s
Gabino P.
DRYER GAS WHIRLPOOL WGD8000DW2 Increase temperature at 100 % and check ok.
Gabino P.
WASHER WHIRLPOOL WTW7300DW1 Found code unbalanced loading reset main board and check ok.
Damian T.
REF BOT KITCHEN AID GI6FARXXB02 "Checked and found unit has a defective drain tube preventing defrost water from draining outward into drain pan. Defrost freezer floor and unclogged drain tube, will return to install replacement drain tube kit. ; ordrng 1 W10619951 (drain tube)"
Damian T.
REFRIG/FREEZER KITCHENAID KRFC302ESS02 Client’s issue is freezer light stays dimly lit when in sabbath mode. Previous service done on unit with replacement of light socket and bulbs made the unit interior darker than original. Client wasn’t satisfied and contacted W/P customer service and was advised to purchase and replace bulbs. The bulbs that client installed are not refrigerated bulbs and have issue working in unit with sabbath mode. Contacted W/P techline and was given part numbers for a replacement bulb that should work inside unit. SR#7726947298; ordrng 3 W11043014 (bulb-light)s and 3 W11216993 (bulb-light)s
Keyel H.
REFRIG/FREEZER WHIRLPOOL WRX988SIBM00 Rust forming on the bottom on the ice bucket clean rust off bucket and dispenser motor flush rust out of door with steamer.
Chris H.
MICROWAVE KITCHENAID KEHC379JSS4 CH - assisted with 2man
Keyel H.
REFRIG/FREEZER JENNAIR JS48NXFXDE01 Short on wire harness order parts needed File# 7726735940 2 men needed.; ordrng 1 W10512203 (harns-wire) and 1 W10789235 (cover) and 1 W10789236 (cover)
Gabino P.
WASHER WHIRLPOOL WTW4810EW1 Replace pump reset main board and tested mode all working ok ; used 1 WPW10661045 (
Gabino P.
WASHER MAYTAG MVWB835DW4 Found code F2E1 reset main board and running test mode and working ok.
Dennis B.
DRYER WHIRLPOOL WGD5500SQ0 Db faulty timer unit needs following part; ordrng 1 WP8299765 (timer)
Dennis B.
WALL OVEN JEN AIR JJW2430IL00 Db installed parts tested unit unit ran to specs
Dennis B.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Db imperfection in the door took pic unit needs door; ordrng 1 W10757549 (dor-fip ss) and 1 W11223753 (nameplate)
Eric P.
OVEN WHIRLPOOL WFE505W0HW2 "Ep-unit has a squeak sound as it heated up, adjusted element support as unit cycled until noise was at a minimal. Informed customer it will go away the more it cycles."
Gerry Q.
DISHWASHER KITCHENAID KDTE304GPS0 Control panel defective unit tested ok