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Local Reviews
for Bradley Beach, NJ
Powered by Fluid LOCALTimely, good service
David - Bradley Beach, NJ
I have had water leaking problems fir over 2 years (since I bought the home). When Chris arrived he was confident he could stop the leak and solve th
Patricia - Bradley Beach, NJ
Chris was professional, thorough and efficient. It has been 3 days and so far no water leakage. He figured out the problem, replaced the part and cleaned up after. Hoping no more issues and I can enjoy my Kitchen-Aid refrigerator. Appreciated his knowledge and competence.
On time, efficient customer service and repair knowledge giving by agent!
Ray - Bradley Beach, NJ
Arrived on schedule. Professional and courteous.
Carol - Bradley Beach, NJ
Chris H.
KITCHEN WHIRLPOOL WDT750SAKZ "CH - found unit with insulation wrap jammed under unit, unit out of level. Large amount of rodent feces below unit and in insulation. Advised customer that we can not work on unit with evidence of rodents. Advised customer to contact installer to correct installation"
Chris H.
WASHER WHIRLPOOL WTW4955HW1 "CH - unit has stored f0e5, f7e7 faults. Found a loose machine screw stuck between bottom pully on motor and pully shield, causing damage to both. Unit needs new shield {W11409708}, belt {W11239857}, motor {W10832724}.; ordrng 1 W10832724 (MOTOR) and 1 W11239857 (BELT) and 1 W11409708 (SHIELD )"
Chris H.
MICROWAVE JENN-AIR JMDFS24JL00 "CH - unit intermittently not heating or partially heating. Unit needs new power supply {W11486781}, transformer {W11199548}, stirrer motor {W11362534}, relay {W11445128}, 2 job count on return; ordrng 1 W11199548 (TRANSFORMER ) and 1 W11362534 (STIRRER MOTOR) and 1 W11486781 (POWER SUPPLY)"
Tyler S.
REFRIG/FREEZER KITCHEN AID KRFF507ESS01 "Installed parts, located thermistor correctly. While plugging in new fan harness with thermistors discovered harness connection that runs through back of refrigerator liner is pitted and corroded and missing pins. This is why unit keeps having defrost issues in fresh food. Called tech-line was advised this is an unrepairable issue. SR#7728946609."
Tyler S.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Warm air migrating through top of freezer door. Door was swapped from another unit by the dealer so its not the original door and gasket is pulling out at the top.; ordrng 1 LW10803965 (FREEZER DOOR) and 1 W11178521 (NAMEPLATE)
Eric P.
REFREGERATOR KITCHENAID KRFF507ESS01 "Ep-unit is leaking into R/c under crisper drawer. Thermistor has been optimized and evaporator is black. Replacement of evap cover is the next step. Quoted customer $311.37, collected trip $125.76 balance of $185.61. Customer is calling kitchenaid and will contact us. Part #W10501260 will be needed"
Chris H.
REFREGERATOR KITCHENAID KRFF507ESS01 CH - customer canceled service
Chris H.
WALL OVEN IKEA IGS505DS0 "CH - bake, broil, and cooktop burners igniting and functioning normally. Called techline to report, sr# 7727021011. Techline advised to to check for pans in lower storage drawer that might be making contact with rear near ignitor. Found a pan angled up towards rear. Removed pan and advised customer to ensure that drawer is not overloaded to avoid pans stealing the spark from the ignitor. No other functional issues found at this time"
Frank C.
RANGE KITCHENAID KSGG700EBS1 "Replaced control, checked operation ok"
Frank C.
WALL OVEN IKEA IGS505DS0 "Ordered flame spreader; ordrng 1 3195097 (bottom, oven) and 1 W10184491 (baffl-brnr)"
Frank C.
OVEN KITCHENAID KSGG700EBS1 Needs DSI board and broil ign; ordrng 1 W10333842 (igntr-oven) and 1 W10457998 (module-spk)
Frank C.
RANGE KITCHENAID KSGG700EBS1 "Last changed display, needs mcr board; ordrng 1 W10759285 (cntrl-elec)"
Chris H.
OVEN KITCHENAID KFGD500EWH04 "CH - installed parts, tests good"
Chris H.
DISHWASHER JENN-AIR JDB9200CWS2 CH - replaced both lh and rh upper rack track - tests good
Chris H.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "CH - unit is in a rental. Spoke to landlord on the phone - she states that whirlpool said they would cover service fee and parts. Per office, authorization only covers parts. Found rc temps between products in the low 30’s. No ice formation on air ducts or evaporator. Fan is functioning normally. Diagnostics test good. Unit needs new thermistor {W10838965}, control {W11353813}. Sending landlord estimate for repair: service fee $114.95, labor $75, tax $12.58, total $202.53. ; ordrng 1 W10838965 (THERMISTOR ) and 1 W11353813 (CONTROL)"
Chris H.
WALL OVEN IKEA IGS505DS0 "CH - found unit with flame spreader bent, causing bake ignitor spark to arc away from burner. Bent flame spreader back into shape and reinstalled. Bake igniting normally. No other functional issues found at this time"
Chris H.
REFRIG/FREEZER KITCHENAID KRFC300EBS00 "CH - customer showed receipt with dop of 2/10/19. ice in top of fc door caused by condensation from malfunctioning mullion rail. Unit needs new mullion {WP12722803B}, fc gasket {W10436252}; ordrng 1 W10436252 (FC GASKET) and 1 WP12722803B (MULLION)"
Chris H.
OVEN KITCHENAID KFGD500EWH04 CH - unit has intermittent button failure on control panel - needs new panel {W10692424}; ordrng 1 W10692424 (CNTROL PANEL)
Chris H.
72" BM KITCHENAID KFCS22EVMS8 "CH - symptoms consistent with SP# W10632338 C - unit has old style duckbill gasket on drain tube, which has become stuck closed. Cleared ice from evap drain and water nstalld updated drain tube {W10619951} from truck stock. Part covered under special project S38253? Customer paid service fee $114.95, labor $90, tax $13.58, total $218.53 by check# 1360; used 1 W10619951 (grommet) from stock"
Chris H.
REFRIGERATOR WHIRLPOOL GX5FHDXVQ03 "CH - unit has multiple issues. Iced up evap. Fc door rails are sticking, causing door to not close properly. Also, door liner and gasket are damaged along bottom of fc door. Unit needs new gasket {W10443319}, fc door {12977864WQ}, slide {WPW10120018}, motor {WPW10128551}, blade {WP2169142}, extra time on return; ordrng 1 12977864WQ (FC DOOR) and 1 W10443319 (GASKET) and 1 WP2169142 (BLADE) and 1 WPW10120018 (SLIDE) and 1 WPW10128551 (MOTOR)"
Chris H.
M/W OTR KITCHENAID n/a "truck stock part used, used 1 661570v from stock"
Chris H.
REFREGERATOR KITCHENAID KRFF507ESS01 "CH - symptoms match service pointer W11092686D, labor covered by s-code S16360. Manually defrosted evap and drip tray, optimized position of thermistor. Tests good. Charged customer service fee $114.95, tax $ 7.62, total $122.57. Customer paid total by credit card, rf# 1605629879"
Chris H.
REFRIG/FREEZER JENN AIR JFC2089HPF "CH - installed new icemaker - tests good. Observed full harvest and fill cycle. Advised customer to discard any ice produced in first 24 hours. Customer paid balance of $164.94 by credit card, ref# 1546949554"
Chris H.
WASHER WHIRLPOOL WFW94HEAW0 "CH - found stored f6e3 error. Verified connections are good. unit needs new control {W10422889}, ui {WPW10446418}; ordrng 1 W10422889 (CONTROL) and 1 WPW10446418 (UI)"
Chris H.
REFRIGERATOR JEN AIR JFC2089HPF "CH - unit needs new icemaker {D7824706Q}. I do not currently have one in truck stock. Gave customer est8mate for repair: service fee $114.95, labor $75, parts $119.43, tax $20.50, total $329.88. Customer paid half of total, $164.94 by credit card, ref# 1537059228. $164.94 due on return; ordrng 1 D7824706Q (ICEMAKER)"
Brian H.
WASHER WHIRLPOOL WFW9351YW00 "Labor concession given for two man WJQ7TJQWL2 FC and BH ran diagnostics, found no faults, found no smell, no problems found.Diagnosed working ok."
Chris H.
WASHER WHIRLPOOL WFW9351YW00 "CH - unit is stacked. No stored error codes - ran through diagnostic cycle, tests good, no faults, no unusual odors. Removed bottom panel - no breaks in wire harness. Abnormal sound coming from pully area in spin, and scraping noise as if something is stuck between drum and tub. Requires 2nd tech to access op of machine to complete diagnosis. Called wp safety for 2man authorization - use auth# WJQ7TJQWL2; saved tckt"
Chris H.
KITCHEN WHIRLPOOL WDF540PADW2 "CH - customer is apartment 8. Unit tests good, no functional issues found at this time. Instructed customer on use of rinse aid to help drying process. Customer paid service fee plus tax, $122.57 total by credit card, ref# 1498312004"
Chris H.
OVEN GAS WHIRLPOOL CMO WOS51EC7AS03 "CH - unit has stored f1e1 fault - rtd calibration error. Unit needs new control {W10839510}. Gave customer estimate for repair: part $280.74, labor $90, tax $24.56, total $395.30. Customer paid service fee on invoice# 768960. Customer is calling in to wp cust service to have parts concession resent"
Chris H.
WASHER MAYTAG MLG2000AWW "CH - running ahead of schedule, so i called the customer to see if i could come early. While on the phone, i asked the customer if she was aware of the service fee for the visit. She was not and she declined service"
Chris H.
ALPHA WHIRLPOOL WFW7590FW0 CH - customer would like to reschedule call for when we’re out to repair dryer; saved tckt
Chris H.
WASHER WHIRLPOOL WTW4816FW2 CH - verified 120 vac to control. Control led no illuminated no voltage out. unit needs new control {W11170319}; ordrng 1 W11170319 (CONTROL)
Chris H.
WASHER MAYTAG MVWB835DW3 "CH - customer complaint that unit is not filling w/ enough water, not agitating clothing enough. Found no stored error codes. Ran unit through diagnostics - tests good. No functional issues found at this time. Unit is functioning as designed. Customer wanted me to stay to watch an entire wash cycle - explained to customer that we are not allotted time for that and my diagnostic tests shows that all components are working. Explained how unit is designed to work and went over loading and cycle selection."
Chris H.
WASHER MAYTAG MVWX700XW1 CH - unit is not going in to agitate. Found stored f7e5 error - shifter fault. Verified voltage from control. Contunity test is good. Installed new actuator {WPW10006355} from truck stock. Calibrated unit and ran through diagnostic cycle - tests good. No other functional issues found at this time; used 1 WPW10006355 (ACTUATOR) from stock
Chris H.
REFRIGERATOR KITCHENAID KFIS29BBMS00 "CH - installed new reservoir, purged air from water lines - tests good, no leaks detected"