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for Bronx, NY
Curtis - Bronx, NY
Julia - Bronx, NY
Jessica - Bronx, NY
Ana - Bronx, NY
Excellent, thank you !!
Dyaami - Bronx, NY
Mark went above and beyond to fix my oven. He was a problem-solver, tested the options, answered my questions and was willing to do more than expected in order to get my oven functioning. I highly recommend his work and hope he gets a bonus for his dedication. Thanks!!
Robert - Bronx, NY
The tech came and said nothing was wrong with the machine after foing a test run. We were still under by 1 year warranty.
Ann - Bronx, NY
Edwin - Bronx, NY
Puerto - Bronx, NY
Carmelo - Bronx, NY
The technician was on time, work diligently and professionally. Did a two man job by himself.
Efficient and effective service
ER*Bronx - Bronx, NY
Technician arrived as scheduled. He was personable, efficient and effective. He was knowledgeable, answering any questions regarding the washer. The washer is working as usual. Thank you for your service.
Ellen - Bronx, NY
Really good! Thanks!
Joseph - Bronx, NY
They could have come earlier but showed up in the 3 hour window given
Yvette - Bronx, NY
Eligio - Bronx, NY
The technician was very efficient
Jeanette - Bronx, NY
Corinne - Bronx, NY
Daisy - Bronx, NY
The service technician was punctual, and very professional. He diagnosed the problem, and corrected what was wrong. Overall an excellent experience.
Suri - Bronx, NY
Know it all - did nothing on 12-17-18
Michael - Bronx, NY
The gentleman who showed up on Monday 12/17 did not listen to a word my wife and I said about the issue with the Kitchen Aid refrigerator. He took internal readings of the fridge and freezer compartments and said there was nothing wrong. I asked him to open the back and check it and he indicated that he knew these appliances and left. Needless to say I had to have them come back and Dan Marc sent a much more reasonable technician who removed the back and indicated that the evaporator fan and condenser fan were dead and needed to be replaced. Now I have no refrigerator for the holiday as it will take several days to get the parts.
Inam - Bronx, NY
We were supposed to get an in home call but the man never showed up to my home only called to ask questions. He’s getting paid to make a visit so we can acknowledge the issue of my appliance but chose to do it his own way and never even put in the notes for us to call back from,
Catrice - Bronx, NY
In time and fix the problem in minutes
Gina - Bronx, NY
REF BOT/MT 19CF KITCHEN-AID n/a "Instruct cust of glide operation, customer will learn to live with glides. Unit checked ok"
MICROWAVE WHIRLPOOL KHMC1857WSS0 Customer would rather do something else. Cover for wave guide from magnetron damaged. Lisa was called from Whirlpool Safety at (866)550-5136 MfrRef. SR #7724173266.
RANGE WHIRLPOOL WFG320M0BS3 Repaired/Secured connection at light bulb socket. tested and Inspected for proper function. Working fine now.; Job Cmpltd
WSH FRT/LOAD WHIRLPOOL n/a Needs parts...; ordrng 1 W11106747 (BELLOW)
WASHER WHIRLPOOL WTW4815EW1 Apt. 6H. Needs parts...; ordrng 1 W11124765 (CNTRL-ELEC) and 1 WPW10661045 (PUMP-WATER)
REFRIG/FREEZER WHIRLPOOL WRS321SDHZ00 Instruct cust we do not test water quality from city. Changed filter. Adjusted temperature settings. Unit checked ok
WASHER WHIRLPOOL CHW9050AW0 Called techline. Removed hairpin from pump. Verified mcu operating. Unit checked ok
REFRIG/FREEZER JENN-AIR JFFCC72EFP00 "Ran diagmostic. 35 degree freezer. 42 degree FF. CALLED techline ran diagnostic mode. Sealed system issue. Would need evap and drier. Customer doesnt want to order parts, will contact seller for possible replacement.. File number 7724184007"
MICROWAVE WHIRLPOOL WMH53520CS Unit tested & checked door switch replaced & tested ok ; used 1 W10269458 (SWITCH) from stock
WASHER WHIRLPOOL WFW72HEDW No model and serial tag. Numbers were worn off. Found f9e1 pump failure and shocks are worn. ; ordrng 4 W10261492 (shock-absr)s and 1 WPW10605427 (PUMP)
WASHER WHIRLPOOL WTW5000DW1 Reseted main control board. Inspected for proper function. Working fine now.
RAN GS 30 CV WHIRLPOOL WFG320M0BS3 Needs parts...; ordrng 1 W11098799 (BOTTM-OVEN) and 1 WPW10535778 (GASKT-DOOR)
LAUNDRY WHIRLPOOL NTW4516FW1 Replaced lock and strike. Ck om.
RAN GS 30 CV WHIRLPOOL WFG505M0BS2 Prt ordered cx needs to be rescheduled prt not in-stock save ticket and call cx to reschedule when prt in stock.; ordrng 1 WPW10535767
WSH FRT/LOAD MAYTAG MHW6000XW2 Needs pump 2 count; ordrng 1 WPW10321032 (PUMP)
WASHER WHIRLPOOL WTW5000DW1 "Installed board, and suspension rods. Ran unit. Unit checked ok"
REFRIGERATOR WHIRLPOOL WRF560SMHV00 Installed new valve. Cycled icemaker. Unit checked ok
REF BOT/MT 18CF WHIRLPOOL n/a Crisper drawer track broken off. Ordering part.; ordrng 1 WPW10671238 (rail-centr)
DISHWASHER WHIRLPOOL WDT970SAHZ0 Unit tested as design
WSH FRT/LOAD WHIRLPOOL WFW85HEFC0 "Needs part... the other issue customer is having with this unit is normal operation of front loader washers. Ref. To manual.; ordrng 1 W10783724 (HANDLE, DRAWER (CHROME SHADOW) )"
RAN GS 30 SC KITCHEN-AID KFGG500ESS2 Repaired/Secured drawer assy. Inspected for proper function. Working fine now.
WASHER WHIRLPOOL WTW6200VW0 Customer would rather do something else. Pleas send the receipt to firstname.lastname@example.org; Job Cmpltd
WASHER WHIRLPOOL WFW92HEFC0 Repaired/Secured dispenser assy. Inspected for proper function. Working fine now.
DISHWASHER WHIRLPOOL WDT970SAHV0 Repaired/Secured drain hose. Inspected for proper function. Working fine now.
KITCHEN MAYTAG MDC4650AWB Part inst. Inspected for proper function. Working fine now.
WASHER AMANA NTW4516FW1 Unit has kinked hose. Unit is also infested tested ok. Unit has 2years from aarona
WSH FRT/LOAD WHIRLPOOL WFW9750WW01 Removed objects from drain pump. Inspected for proper function. Working fine now.
WASHER WHIRLPOOL WTW4816FW2 Part inst. Inspected for proper function. Working fine now.
WASHER MAYTAG MVWX655DW1 Reseted main control board. Inspected for proper function. Working fine now.
WASHER MAYTAG MVWC416FW0 Apt.10J. Repaired/Secured agitator assy. Inspected for proper function. Working fine now.
REFRIG/FREEZER WHIRLPOOL WRF989SDAH00 "2 Ct. Andy from tech line was called. Needs parts. ; ordrng 1 W10581605 (BOARD, CONTROL) and 1 W10861908 (ASSEMBLY, USER INTERFACE (SILVER)) and 1 WPW10306786 (SUPPLY, LED POWER) and 1 WPW10453401 (SUPPLY, POWER) and 1 WPW10489978 (SUPPORT, PANTRY)"
REFRIGERATOR WHIRLPOOL ISF25D2XBM01 "Needs parts... ; ordrng 1 WPW10366605 (CONTROL, ADAPTIVE DEFROST) and 1 WPW10583800 (ASSEMBLY, THERMOSTAT )"
REF BOT/MT 24CF KITCHEN-AID n/a "Needs parts... door assy, water valve, ice maker...; ordrng 1 12977864SQ (DOOR, FREEZER (STAINLESS) ) and 1 W10884390 (ASSEMBLY, ICEMAKER (COMPLETE) ) and 1 WPW10317076 (BOARD, HV CONTROL) and 1 WPW10420083 (VALVE, WATER INLET )"
RAN GS 30 SC KITCHEN-AID KFGG500ESS2 Unit tested & checked; cust unhappy with discoloration of stovetop will contact store for exchange/return. cust also disappointed with performance and cooking time . .
WASHER WHIRLPOOL WTW4955HW0 Replaced control board unit tested ok
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Found leak at copper water line. Instruct to get plumber to correct.; Job Cmpltd
REF S/S 21 CF WHIRLPOOL n/a "Found filter faulty, instruct of airflow from freezer to FF section. Instruct damage to door is cosmetic couldnt verify noise complaint. Unit checked ok"
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Found unit infested. Install UV DRIER - getting no frost pattern. Compressor faulty. Ordering compressor.; ordrng 1 WPW10507996 (COMPRESSOR)
REFRIGERATOR UNKNOWN HTS18GBSFRWW Unit is ge appliance.
WASHER MAYTAG MVWB755DW0 Unit tested as design
REFRIG/FREEZER WHIRLPOOL WRF560SEY05 Unit has frozen reservoir is frozen
LAUNDRY MAYTAG MHWC7500YW0 2 man 2 count. Stacked unit. Pump. ; ordrng 1 WPW10465252 (PUMP)
WASHER WHIRLPOOL WTW5000DW1 Needs actuator. Home smells like roaches. Do not send MI back. Allergic to roaches. ; ordrng 1 W10913953 (ACTUATOR)
LAUNDRY WHIRLPOOL NTW4516FW1 Faulty lock strike. ; ordrng 1 W10837741 (STRIKE) and 1 W11307244 (LOCK)