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for Clifton, NJ
Patrick - Clifton, NJ
Mohammad - Clifton, NJ
Washing machine noise
Massage Envy - Clifton, NJ
Problem not resolved
Gitti - Clifton, NJ
New Customer - Clifton, NJ
This was a warranty repair. The service man Elmer A. was the best in asking and listening about the problem, fixing the problem, and explaining the repair and use of the washer. When the washer is out of warranty and I need any repair of it or any of my other appliances I now have a great appliance service to call and told my family about Dan Marc Appliance Service too! Thank you for fixing my anger with the washer too!
Patrick - Clifton, NJ
Bruce - Clifton, NJ
The tech arrived on time. He was very pleasant. He looked at the Kitchenaid dishwasher and immediately diagnosed the problem. He examined three plastic parts which came loose and determined they were to standard and simply (for him) needed to be reinstalled properly which he did. He completed the repair very efficiently and did an excellent job. In sum, we are very pleased with the service which we received.
Should’ve bought a new appliance
Klaf Hoshan - Clifton, NJ
This isn’t my first time with dan marc and they’re usually ok but this time they made me wait a few days before coming out to fix my washer came out and charged me a ridiculous price to unclog the line (internal line for draining) for my washer and when I came home and saw the washer he’d thrown the old hose on the floor, stepped onpinched, and disconnected (I assume accidentally) the rear dryer duct. What a awful experience.
Akram - Clifton, NJ
A true professional and awesome service
Maria - Clifton, NJ
Lewis took his time to troubleshoot my dishwasher explained everything that needed to done. Ordered the part and made sure everything was done as quickly as possible to minimize any disruption. He was an absolute pleasure to deal with and a true professional.
Mike - Clifton, NJ
Edwin - Clifton, NJ
Our technician’s name is Gerry and we are glad he is an expert at what he is doing. He diagnosed and fixed our oven quickly.
Great service. Thank you
Maria - Clifton, NJ
Dan did a great job. I really appreciate it.
very good service
Jean - Clifton, NJ
Service was very good, friendly person, listened to all our questions.
Awesome service tech.
Stephanie - Clifton, NJ
Tge tech Gerry was very knowledgeable & courtesy.. He was the best I have ever had to work on any appliance for me.. i am going to request him in the future if needed.
Stuart - Clifton, NJ
Stan was able to diagnose and resolve the problem on site without having to order parts as originally thought. He was very pleasant and professional.
Frank - Clifton, NJ
Ronald - Clifton, NJ
MJ - Clifton, NJ
excellent service ... received great information from tech
Vic - Clifton, NJ
Great service personnel , long wait for computer
Lori - Clifton, NJ
Gabino and his partner provided great service. Waiting a week to get the computer replaced was a long time considering it was a week wait for the first 10-minute service visit to determine the computer needed to be replaced. It was clear on the initial phone call that the outlet had power yet there was nothing happening with the washer panel. The computer should have been ordered at that time so that it was available with the service personnel at the first visit. The washer was only 4 months old - disappointing that there was an issue, but it was covered.
Robin - Clifton, NJ
Speedy accurate diagnosis
WASHER MAYTAG MVWB765FW3 Installed hinges & lid checked operation ok.
WASHER WHIRLPOOL MVWB755DW0 Error parts RECIVE have to reorder ; ordrng 1 W10914560 (CONTROL ELECTRONIC )
DISHWASHER KITCHENAID KDTM404EWH3 Replace defective parts Unit works as designed
DOWNDRAFT JENNAIR JXD7036YS2 Customer removed filters for cleaning and switches cant engage Take vent pulled out manually Reinstalled filters Unit works as designed
RANGE WHIRLPOOL WFG320M0BW2 Need new door glass ; ordrng 1 W10881749 (cap-burner) and 1 W10883496 (brkt-mntg) and 1 W11105139 (brkt-glass) and 1 W11170320 (BRAKED ) and 1 W11389703 (BRAKED ) and 1 W11389703 (SEAL) and 1 WPW10535777 (glass-door)
REFRIG/FREEZER KITCHENAID KFIV29PCMS03 "F.f. evaporator, compressor, 3-way valve, suction tube, and u.v. drier needed. O&i parts. Adjustment made for labor on prior service. 3 count, bring slide for floor...; ordrng 1 8201675 (compressor) and 1 W10917531 (evaporator) and 1 W11094466 (valve) and 1 WPW10626970 (tube)"
REF BOT/MT 25CF WHIRLPOOL WRF535SMBM00 Door track was not alined correctly adjust doors freezer light switch fail replace freezer light switch check ok.; used 1 12002646 (LIGHT SWITCH KIT) from stock
Michael F .
REFRIG/FREEZER MAYTAG n/a "8/19/20 7:50: EC rspndd 8/18 TUE, nstall tech delivered and installed new rerig. uninstalled and hauled away old refrig."
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Freezer in f.f. section, has been serviced by another company, according to customer, 4-5 times for the same issue. O&i parts. 2 count on return. Bring permagum...; ordrng 1 W10316760 (thermistor) and 1 W11035841 (cntrl-elec) and 1 W11164593 (DIFFUSER) and 1 W11239666 (U.I.)"
WASHER WHIRLPOOL MVWC465HW0 Installed washplate checked operation ok
REFRIG/FREEZER KITCHENAID KRFF305ESS00 "Parts not needed. Checked pressures, no freon in system. Pressurized yoder loop w/nitrogen to 150 psi. Pressure not holding(see pictures on SD-Mobile). Called tech support to report(SR# 7728562745), unit deemed not repairable. Instruct customer theyd be contacted by manufacturer with a resolution..."
REFRIG/FREEZER KITCHENAID KFIV29PCMS03 Defrost f.f. evaporator and replaced/secured wiring harness w/thermistor...
WASHER WHIRLPOOL WTW7500GC2 Damaged switch.; ordrng 1 W11174420 (switch)
WASHER WHIRLPOOL WTW5600XW3 "Ran diagnostic operation ok,no error codes."
MICRO OVEN TOP KITCHEN-AID KMHS120ESS5 Unit need new control board ; ordrng 1 W11182110 (CONTROL UNIT)
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Replaced main control board and u.i. Evaporator fan motor now not working. Did extensive checks w/tech support(SR# 7728539405), found techs schematic on Service Matters wrong, instructed to order board again and evaporator fan motor assembly. For customers record, service call made on 7/7/2020, part ordered on 7/14/2020 by tech, returned on 8/12/2020, and now more parts required, customer is waiting again for service...; ordrng 1 W11224256 (CONTROL) and 1 W11224591 (FAN MOTOR)"
WASHER MAYTAG MVWC565FW2 Inlet hoses loose tightened checked operation ok.
DRYER WHIRLPOOL GHW9100LW1 Damaged inlet valve 2men 2count
WASHER MAYTAG MVWB765FW3 Installed clutch & slider checked operation ok.
DISHWASHER MAYTAG MDB4949SDZ0 Ck unit Unable to duplicate customer complaints Unit works as designed No error codes stored in memory
WASHER WHIRLPOOL CAM2752TQ2 "Installed timer ,valve & leg checked operation ok."
WASHER MAYTAG MVWB765FW3 Damaged clutch & slider.; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch)
REF BOT/MT 25CF WHIRLPOOL GZ25FSRXYY5 "Found ice maker leaking and heater shorted,installed a new ice maker service kit to replaced older models cycle check instructed customer ; used 1 W10882923 (ICEMAKER) from stock"
DISHWASHER JENN-AIR JDB9600CWS As per customer was told that unit will be exchange since Unit is consider unrepairable tech notice suds in the water tech advised customer that unit wash and dry correctly and that film s coming from suds and hard water residues file#7727273542
WASHER WHIRLPOOL WTW4855HW1 Off balance load recalabrate checked operation ok.
DISHWASHER KITCHENAID KDTM404ESS3 Motor pump not working Order new; ordrng 1 W10861526 (pump&motor)
WASHER COMM WHIRLPOOL CAM2752TQ2 "Damaged timer ,valve & front legs .; ordrng 1 WP3979346 (valve,water inlet) and 1 WPW10001130 (feet-lvlng) and 1 WPW10112081 (timer)"
WASHER WHIRLPOOL WTW7600XW0 "Damaged bearing, stator & rotor.2count overhaul.; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 WPW10419333 (stator)"
WASHER MAYTAG MVWB765FW3 Installed lid checked operation ok.
WASHER WHIRLPOOL WTW5000DW1 Installed control checked operation ok.
WASHER WHIRLPOOL WTW5000DW2 Installed actuator checked operation ok.
WASHER COMM WHIRLPOOL CAM2752TQ2 "Damaged gearcase , cluch & brake 2 count.; ordrng 1 3360629 (gear case) and 1 W10820043 (brake & drive tube) and 1 WP8299642 (clutch) and 2 WPW10250667 (spring)s"
WASHER WHIRLPOOL WTW5000DW1 Damaged control customer does not want to repair at this time.
DRYER GAS WHIRLPOOL WGD8500BW0 "Installed thermal cut off & thermistor checked op.ok.; used 1 WP8573713 (THERMAL CUT OFF), and 1 WP8577274 (THERMISTOR - EXHAUST) from stock"
WASHER WHIRLPOOL MHW5630HW0 "Run unit on service diagnostic, unit is working normal, at present time, problem is intermittent."
REFRIGERATOR KITCHENAID KRSC503ESS01 "Customer have many, different complaints, he is no happy with unit ; ordrng 1 W10316760 (thermistor) and 1 W10873791 (icemaker) and 1 W11340158 (USER INTERFACE ) and 1 WPW10713153 (grille)"
DRYER WHIRLPOOL WGD4815EW2 Replace fuse and check ok.; used 1 WP3392519 () from stock
WASHER COMM WHIRLPOOL CAM2752TQ2 "Damaged inlet valve.; ordrng 1 WP3979346 (valve,water inlet)"
REFRIGERATOR KITCHEN AID KRFC704FPS03 Lowered and level unit at customers request installed new parts cycle check
WASHER MAYTAG MVWB765FW3 "Run unit on different cycle, unit , is working normal at present time, no problem was found."
I-ENABLED DW MAYTAG MDB4949SDZ0 Bad motor pump . Possible Home Depot contract
DISHWASHER KITCHENAID n/a Tested unit working as designed. No noisePossible foreign object in pump
DISH WASHER MAYAG MDB8959SFZ4 "Replaced defective tracks. Customer calling Maytag; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
WASHER WHIRLPOOL WTW5000DW2 Found code unbalanced load reset main board and check ok.