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for Clifton, NJ
Mohammad - Clifton, NJ
Washing machine noise
Massage Envy - Clifton, NJ
Problem not resolved
Gitti - Clifton, NJ
New Customer - Clifton, NJ
This was a warranty repair. The service man Elmer A. was the best in asking and listening about the problem, fixing the problem, and explaining the repair and use of the washer. When the washer is out of warranty and I need any repair of it or any of my other appliances I now have a great appliance service to call and told my family about Dan Marc Appliance Service too! Thank you for fixing my anger with the washer too!
Patrick - Clifton, NJ
Bruce - Clifton, NJ
The tech arrived on time. He was very pleasant. He looked at the Kitchenaid dishwasher and immediately diagnosed the problem. He examined three plastic parts which came loose and determined they were to standard and simply (for him) needed to be reinstalled properly which he did. He completed the repair very efficiently and did an excellent job. In sum, we are very pleased with the service which we received.
Should’ve bought a new appliance
Klaf Hoshan - Clifton, NJ
This isn’t my first time with dan marc and they’re usually ok but this time they made me wait a few days before coming out to fix my washer came out and charged me a ridiculous price to unclog the line (internal line for draining) for my washer and when I came home and saw the washer he’d thrown the old hose on the floor, stepped onpinched, and disconnected (I assume accidentally) the rear dryer duct. What a awful experience.
Akram - Clifton, NJ
A true professional and awesome service
Maria - Clifton, NJ
Lewis took his time to troubleshoot my dishwasher explained everything that needed to done. Ordered the part and made sure everything was done as quickly as possible to minimize any disruption. He was an absolute pleasure to deal with and a true professional.
Mike - Clifton, NJ
Edwin - Clifton, NJ
Our technician’s name is Gerry and we are glad he is an expert at what he is doing. He diagnosed and fixed our oven quickly.
Great service. Thank you
Maria - Clifton, NJ
Dan did a great job. I really appreciate it.
very good service
Jean - Clifton, NJ
Service was very good, friendly person, listened to all our questions.
Awesome service tech.
Stephanie - Clifton, NJ
Tge tech Gerry was very knowledgeable & courtesy.. He was the best I have ever had to work on any appliance for me.. i am going to request him in the future if needed.
Stuart - Clifton, NJ
Stan was able to diagnose and resolve the problem on site without having to order parts as originally thought. He was very pleasant and professional.
Frank - Clifton, NJ
Ronald - Clifton, NJ
MJ - Clifton, NJ
excellent service ... received great information from tech
Vic - Clifton, NJ
Great service personnel , long wait for computer
Lori - Clifton, NJ
Gabino and his partner provided great service. Waiting a week to get the computer replaced was a long time considering it was a week wait for the first 10-minute service visit to determine the computer needed to be replaced. It was clear on the initial phone call that the outlet had power yet there was nothing happening with the washer panel. The computer should have been ordered at that time so that it was available with the service personnel at the first visit. The washer was only 4 months old - disappointing that there was an issue, but it was covered.
Robin - Clifton, NJ
Speedy accurate diagnosis
WASHER MAYTAG MVWX655DW1 Tested unit no error codes. Ran test working as designed Also explained about detergent level
WASHER WHIRLPOOL WTW5000DW1 Checked unit. Reset control. Need to repair drain pipe checked operation machine ok.
DRYER MAYTAG MGDC400VW0 Installed thermal fuse checked operation ok.; used 1 3392519 (fuse) from stock
WASHER WHIRLPOOL MHW5630HW0 Installed part tested unit it works ok
DRYER WHIRLPOOL LER8648PW0 Installed parts tested unit it works ok
WSH FRT/LOAD WHIRLPOOL WFW72HEDW0 "Ran diagnostic operation ok., no error codes machine working as designed."
REFRIGERATOR KITCHEN AID KRFC704FPS03 Troubleshoot unit failed on ice box fan and main board control called tech line reference # 7726254318 need to verify harness on return; ordrng 1 W10865318 (ICE BOX FAN) and 1 W10911358 (WIRE HARNESS) and 1 W11114721 (ELECTRONIC CONTROL) and 1 W11330487 (UI)
WASHER WHIRLPOOL WTW5000DW2 SR#7726554769. Tested unit no codes per tech support unit working as designed. Per tech support do not go back
WASHER WHIRLPOOL WGD6620HW1 Tested unit it is working as designed advised customer on operation
WASHER WHIRLPOOL WTW4955HW1 Found agitator keeps coming off need parts; ordrng 1 W10836692 (AGITATOR) and 1 W11223765 (BOLT) and 1 W11397111 (IMPELLER )
DRYER WHIRLPOOL LER8648PW0 Found melted wires need parts; ordrng 1 279457 (WIRE KIT) and 1 279816 (THERMAL KIT) and 1 WP3977767 (LIMIT)
WASHER WHIRLPOOL WTW5000DW3 Found code unbalanced load reset main board and check ok.
WASHER WHIRLPOOL WFW92HEFWO Still not working motor contacts are charred at actuator and conneting wiress / chfir tues specialist ; schdld next appmnt for 1/7 TUE !
MICROWAVE JENN AIR JMD2124WS Cut out thermostat replaced tested ok; used 1 W10825099 (CUTT OUT THERMOSTAT) from stock
WASHER WHIRLPOOL MHW5630HW0 Installed parts found additional problem need bellow; ordrng 1 W11314648 (BELOW )
DISHWASHER KITCHENAID KDFE104HWH0 Unit is not installed correctly upper rack lean foward due to the incorrect installation front panel dented control panel is broken ; ordrng 1 W11088846 (CONTROL PANEL) and 1 W11231155 (DOOR PANEL)
ICEMAKER KITCHEN AID KUIS15NRTS1 Found sensor not working ; ordrng 1 WP2313633 (SENSOR)
DISHWASHER WHIRLPOOL WDT780SAEM Unit need new control board ; ordrng 1 W10854221 (cntrl-elec)
REFRIG MAYTAG MRT311FFFH00 SR#7726735250. Per tech support normal noise customer may be over loading the door. SR#7726735816
WASHER WHIRLPOOL MVWB766FW1 Installed part tested unit it works ok
DRYER WHIRLPOOL WGD5620HW0 Installed panel checked operation ok.
WASHER WHIRLPOOL WTW5000DW3 "Ran diagnostic operation ok, machine working as designed."
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Unjammed bucket.
WASHER WHIRLPOOL MVWB766FW1 Found f3e2 code need valve ; ordrng 1 W11172234 (VALVE ASSY)
DRYER WHIRLPOOL WGD5620HW0 Damaged control & panel; ordrng 1 W11368835 (CONTROL ) and 1 W11378949 (PANEL)
WASHER WHIRLPOOL WFW92HEFWO No water coming in to unitSR7726678105 ordering valve c/b ES; ordrng 1 WPW10247306 ( VALVE)
WASHER WHIRLPOOL WTW4955HW1 Repaired agitator checked operation ok.
WASHER WHIRLPOOL WFW8620HW1 Damaged control not responding.; ordrng 1 W11318817 (cntrl-elec)
REFRIGERATOR KITCHENAID KRFF707ESS01 Installed shelf sent to customer by manufacturer
WASHER WHIRLPOOL WFW92HEFW0 Found clogged drain. Cleared drain tested unit it works ok advised customer on soap use
REFRIGERATOR MAYTAG MFI2569YEM0 Installed part unit working as designed
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Advised customer on temp settings. Unit working as designed
WASHER WHIRLPOOL WFW94HEXW2 Unclogged drain pump checked operation ok.
WASHER WHIRLPOOL MVWX655DW1 Repaired inlet hose hot side checked operation ok.
DISHWASHER KITCHEN AID KUDS30IXSSA Found broken adjusters. Installed new adjusters ; used 1 W10712394 (ADJUSTER) from stock
REFRIG KITCHEN AID KRFC604FSS02 Found small dent on door need new door ; ordrng 1 W10849517 (DOOR )
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 AD. Replaced defective valve and icemaker. Unit tested ok.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "AD. Checked unit, found that air pockets inside water tube causing intermittent dripping. Advised customer how to flush tube of pockets. Unit tested ok."
REFRIGERATOR KITCHEN AID KRFC704FPS03 Installed part
WASHER MAYTAG MHW6630HW0 Found f0e5 code off balance recalibrated unit advised customer on loading
OVEN WHIRLPOOL WFE505W0HZ1 SR#7726565148. Checked wiring per tech support getting 120v between L1 andL2. Advised customer
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Drawer adjustment
DISHWASHER KITCHENAID KUDE20IXSS6 Installed part tested unit it works ok
WASHER WHIRLPOOL WTW5000DW2 SR#7726554769 tested unit per tech support Unit working as designed