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Local Reviews
for Edison, NJ
Powered by Fluid LOCALGood Service, took too long
Raj - Edison, NJ
It took too long to get the parts. We had no washer for more than 2 weeks. this is not good the technician Robert was professional, knowledgeable and good.
Great service, unfair price
Ken - Edison, NJ
Robert, your technician, has been to our home in the past for repairs and is a wonderful man. Always pleasant and helpful. The only complaint I have is on the price. It is far too exorbitant. You charge $115 for the service call, but what is that for, the man to walk through the door? I get it if I decide not to do the repair, but I did do the repair, which was a small, $25 part, which probably should have been $15. Yet, I get a bill for $237, which in my mind, is ridiculous and unfair. The absolute most it should have cost was the $115 plus the cost of the part. I appreciate Robert's service, but this charge was not right or fair.
Milton
Milton - Edison, NJ
Extremely impressed with Moses
Great service
Mike - Edison, NJ
Moses was very pleasant and knowledgeable.
Marva
Marva - Edison, NJ
Great service
good
Paul - Edison, NJ
The appointment took several days to schedule. Your representative was very professional and courteous. The smell of an overheating motor stopped two days before your man arrived, but I wanted to be sure there was no residual problem.
Roberto C.
WASHER MAYTAG MVWB765FW3 Reset control run test ok ...Inform customer about the use of detergent and wash clean cycle
Stan F.
DISHWASHER KITCHENAID KDPE234GPS0 Found water was turn off under sink causing not to wash.
Moses D.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced spray arms. Tested ok
Moses D.
DISHWASHER MAYTAG MDB4949SDZ0 Made checks customer was using dish soap in dishwasher and creating sudsing-leaking. Advised customer on using proper automatic dishwasher soap
Omar S.
WASHER WHIRLPOOL WFW75HEFW0 "Not starting found clog drain pump,clean test ok.."
Jesse F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Tightened door handles...
Jesse F.
REFRIGERATOR KITCHENAID KBLC36FKS02 "F.f. section freezing(f.f. temperature @ 36-38 degrees, freezer @ -5 degrees), f.f. display flashing @ 44 degrees with over temperature light flashing. Checked thermistor(put thermistor in ice, measured 8.57kohms). Called tech line(SR# 7724641471). Per service pointer W10823361D, o&i main control board and f.f. thermistor...; ordrng 1 W10823805 (cntrl-elec) and 1 WP2188820 (thermistor)"
Karl G.
WASHER MAYTAG MVWB880BW0 Kg 4/16 helper call complete
Roberto C.
WASHER MAYTAG MVWB880BW0 Replace outertub and basket and other parts test ok
Moses D.
MICROVAVE KITCHEN AID KBMC147HSS03 Made checks customer had original issue of door open message. Had a local person try to fix issue and ended up breaking cable for control panel. Control panel is discontinued 4456878
Roberto C.
WASHER WHIRLPOOL WTW89008C0 Replaced valve pressure/ run test ok
Moses D.
DISHWASHER KITCHEN AID KDTM404ESS1 Made checks customer has white spots on glass cups. Explained about calcium build up. Unit tested ok
Moses D.
DISHWASHER MAYTAG MDB4949SDZ0 Made checks door wont close. Installed strike. Tested ok; used 1 WPW10544004 (STRIKE) from stock
Moses D.
COOKTOP JEN AIR CVG4280S Made checks found right front valve stuck open. Needs new valve. Ordering part/ Spoke to safety team SR 7724577178/ ; ordrng 1 W10491986 (SCREW) and 4 WP71001641 (KNOB VLAVE)s and 1 WP7502P382-60 (VALVE)
Moses D.
RANGE WHIRLPOOL WFG540H0ES1 Made checks panel goes on and off. Ordering part; ordrng 1 WPW10349742 (CNTRL ELEC)
Aris S.
OVEN WHIRLPOOL WFG550S0HZ0 "I call up tech line spoke with Katy sr 7724589553, replace cap burner head test it is working good ; used 1 WPW10515455 (BURNER- HEAD) from stock"
Aris S.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Check unit is working normal, problem is the water supply, is too cool, run it on service diagnostic, heater is working normal. But customer need to fixed the water supply"
Moses D.
RANGE JENN AIR CVEX4370B Replaced front left element and filter. Tested ok
Roberto C.
WASHER MAYTAG MVWB880BW0 Water leaks into motor wont let screw come loose need to order more parts ; ordrng 1 280142 (tube) and 1 280146 (rotor) and 1 W10381078 (outer tub) and 1 W10549509 (basket) and 1 W10585735 (harns-wire) and 1 WP8533928 (screw) and 1 WP8557836 (plate) and 1 WPW10137698 (shield) and 1 WPW10137698 (shield) and 1 WPW10222008 (filter) and 1 WPW10419333 (stator)
Jason T.
REFRIGERATOR KITCHENAID KRFF302ESS01 "Made checks” added silicone grease to crisper drawers, called tech line about Sabbath mode instructed that this doesn’t have that functions SR#7724528405...; used 2 542638 (GREASE) from stock"
Roberto C.
WASHER MAYTAG MVWB880BW0 No room to work customer must remove dryer from laundry room picture on record needs bearing 2cc; ordrng 1 W10435302 (bearing)
Karl G.
DRYER WHIRLPOOL WGD4890XQ1 "Kg 3/20 installed blower wheel assm. Unit operating with normal sounds, heating properly. Operating as designed"
Tyler S.
WASHER MAYTAG MVWB765FW3 "Suspensions need to be replaced. Unit came damaged, customer wants a new machine. Told her we repair not replace, needs to take it up with Home Depot to get a new one. Customer will call us if unit is replaced but in the meantime setting up suspension repair for Monday. ; ordrng 1 W11130359 (SUSPENSION)"
Omar S.
WASHER WHIRLPOOL WFW9200SQA10 Bad door latch estimate declined paid service $122.57#12.63Service charge $114.95Labor $90.00Part $129.52Tax$22.16Total$356.63
Roberto C.
WASHER MAYTAG MVWB880BW0 Loud on spin 2cc ; ordrng 1 W10435302 (bearing)
Roberto C.
WASHER MAYTAG MVWB766FW0 Replace console run test ok
Roberto C.
WASHER MAYTAG MGD9700SQ0 Clean up dispenser drawer test ok...
Roberto C.
WASHER MAYTAG MVWB765FW2 Needs gearcase and clutch 2 cc ; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy)
Gabino P.
DRYER WHIRLPOOL WED75HEFW1 Replace the control electronic Check working is ok
Moses D.
DISHWASHER - BUI KITCHENAID KDTM404ESS Made checks leaking from lower spray arm. Ordering parts ; ordrng 1 W10860176 (SPRAY ARM ) and 1 W10871196 (PANEL)
Moses D.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Made checks upper rack working as design. Explained to customer that upper rack wont roll out as smooth as lower rack. Tested ok
Karl G.
WASHER WHIRLPOOL WTW4816FW2 Kg 3/4 checked unit found washer not turning on. Poer to main control but does not turn on. Needs new control; ordrng 1 W11170319 (CONTROL )
Karl G.
RAN EL 30 SC WHIRLPOOL WFE515S0ES0 Kg 3/4 checked unit found burners operating and heating properly. Advised customer about temp selection and function. Unit operating as designex
Karl G.
DRYER WHIRLPOOL WGD4890XQ1 Kg 3/4 checked dryer found unit making rattling noise from gas burner during operation. Needs new burner assm; ordrng 1 W10823508 (burner-gas) and 1 WPW10328463 (coil-valve)
Karl G.
REFRIGERATOR KITCHENAID KRFF305ESS00 "Kg 2/25 checked unit found strong odor coming from rear of unit. Removed rear panel cover to access components, found build up inside drain pan creating strong odor. Cleaned and disinfected drain pan with cleaning solutions. Unit operating properly without foul odor. Operating as designed"
Mike G.
DRYER WHIRLPOOL WGD8100BW0 Checked vent very little air flow going outside customer going to get vent cleaned out
Mike G.
WSH FRT/LOAD MAYTAG MHW5500FW "Replaced defective switch, control and hose, tested working fine"
Roberto C.
WASHER MAYTAG MVWX655DW1 Lid broken; ordrng 1 W11117421 (lid)
Jesse F.
REFRIGERATOR KITCHENAID KRSF505ESS01 "2/26/19 8:48: JF rspndd 2/25 MON, Per notes unit no longer needs service-close out"
Roberto C.
WASHER MAYTAG MVWB835DW3 No water coming into washer machine needs clutch and water valve; ordrng 1 W10754448 (clutch) and 1 W11165546 (WATER VALVE)
Roberto C.
DRYER GAS MAYTAG MGD5500FC1 Won’t star needs controles; ordrng 1 W10875487 (cntrl-elec) and 1 W11179321 (CONTROL )
Karl G.
M/W OTR WHIRLPOOL WMH32519FW1 Kg 2/22 installed rack support. Touch up scratches inside microwave cabinet. Unit heating and operating as designed
Jason T.
REFRIGERATOR WHIRLPOOL SZ25M2W "Made checks, instructed customer about cleaning condenser coil. Units ok..."
Aris S.
D/WASHER UNDCTR KITCHEN-AID KDFE454CSS0 "Run unit on service diagnostic, unit is working normal at present time."