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Local Reviews
for Edison, NJ
Powered by Fluid LOCALbanging in new ovn
John - Edison, NJ
tech person very open and honest although problem was not totally resolved he did reinstall bottom tray which was loose and explained mfg. using thin metal caused expansion and contraction caused banging recommended trying run oven at highest heat for 1hr or so
Great service
Diana - Edison, NJ
Everything went fine
great response
Dan - Edison, NJ
Good Service, took too long
Raj - Edison, NJ
It took too long to get the parts. We had no washer for more than 2 weeks. this is not good the technician Robert was professional, knowledgeable and good.
Great service, unfair price
Ken - Edison, NJ
Robert, your technician, has been to our home in the past for repairs and is a wonderful man. Always pleasant and helpful. The only complaint I have is on the price. It is far too exorbitant. You charge $115 for the service call, but what is that for, the man to walk through the door? I get it if I decide not to do the repair, but I did do the repair, which was a small, $25 part, which probably should have been $15. Yet, I get a bill for $237, which in my mind, is ridiculous and unfair. The absolute most it should have cost was the $115 plus the cost of the part. I appreciate Robert's service, but this charge was not right or fair.
Milton
Milton - Edison, NJ
Extremely impressed with Moses
Great service
Mike - Edison, NJ
Moses was very pleasant and knowledgeable.
Marva
Marva - Edison, NJ
Great service
good
Paul - Edison, NJ
The appointment took several days to schedule. Your representative was very professional and courteous. The smell of an overheating motor stopped two days before your man arrived, but I wanted to be sure there was no residual problem.
Karl G.
WASHER WHIRLPOOL MHW6630HW0 KG 12/5 installed harness wire. Checked unit through diagnostic mode all components tested properly. Washer filling and operating properly.
Moses D.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Made checks unit working at this time customer can’t duplicate issue. Tested ok
Jason T.
REFRIG DRAWERS JENNAIR n/a "Made checks” found defective control panel & main board, order parts..; ordrng 1 W10788703 (CONTROL PANEL ) and 1 WPW10788697 (MAIN BOARD )"
Roberto C.
WASHER MAYTAG MVWC565FW1 Dead washer needs control ; ordrng 1 W11162438 (CONTROL )
Moses D.
DISHWASHER KITCHENAID KDTM354DSS5 Replaced inner door and door hinges. Tested ok
Karl G.
DRYER MAYTAG MEDX655DW1 KG 11/29 installed timer and drum. Checked dryer through cycle. Timer advances and drum turns properly. Dryer operating as designed
Roberto C.
DRYER MAYTAG MGDB835DC4 Tested and found vent pipe fill with water no air flow customer must disconnect vent to empty water dryer check ok
Felipe T.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Ran diagnostic and cleared error codes. Advised customer to use rinse aid to improve drying performance
Karl G.
N/A N/A n/a "KG 11/26 installed heating element, tested dishwasher through diagnostic mode all components tested properly. Unit operating as designed"
Karl G.
WASHER WHIRLPOOL WTW4955HW0 KG 11/26 Checked washer found control locked out. Removed console to access control. Reset control through diagnostic mode. Unit checked ok
Roberto C.
WASHER WHIRLPOOL WGT4027EW1 Washer is running as designed
Karl G.
WASHER WHIRLPOOL MHW6630HW0 "KG 11/25 unit operating upon arrival, intermittently shuts off during cycle. Ordering new harness wire assm; ordrng 1 W11133142 (harns-wire)"
Roberto C.
DRYER WHIRLPOOL WGD9450WW2 Needs pulley replace loud on tumbler
Roberto C.
WASHER WHIRLPOOL MVWB766FW1 Pulled a piece of clothes from under agitator/ test ok
Karl G.
N/A N/A n/a KG 11/20 checked unit found water does not dry on dishes or inside tub due to broken heating element. Needs new element; ordrng 1 W10518394 (heater)
Moses D.
DISHWASHER KITCHENAID KDTM354DSS5 Made checks door not opening and closing properly. Ordering parts; ordrng 1 W10712593 (INNER DOOR) and 1 WP8534853 (HINGE RIGHT) and 1 WP8534854 (HINGE LEFT)
Karl G.
DRYER MAYTAG MEDX655DW1 KG 11/18 checked unit found timer does not advance through cycle. Inner drum has paint peeling off getting on clothing. Needs new timer and drum assm; ordrng 1 W10899578 (drum) and 1 WPW10642928 (timer)
Karl G.
WASHER WHIRLPOOL MHW6630HW0 KG 11/18 installed hot and cold valves. Checked washer through diagnostic mode all components tested properly. Unit filling and operating as designed
Moses D.
DISHWASHER KITCHEN-AID KDTM404ESS1 Replaced faulty pump&motor. Tested ok
Felipe T.
RANGE - GAS KITCHEN-AID KFGG500ESS2 Performed an oven calibration
Jason T.
REFRIGERATOR WHIRLPOOL WRS321SDHV01 tested ok...
Karl G.
WASHER WHIRLPOOL MHW6630HW0 KG 11/13 checked unit through diagnostic mode found F8E1 error code. Fill valve failure. Checked unit through manual test. Cold water valve does not activate in #1 of test. Needs valve; ordrng 1 W11316255 (valve) and 1 W11316256 (valve)
Moses D.
DISHWASHER WHIRLPOOL WDT790SAYM2 "Made checks leaking from pump&motor and wheels broken. Gave customer estimate will think about repair, balance if customer wants repair 492.75"
Moses D.
DISHWASHER KITCHEN-AID KDTM404ESS1 Made checks found pump&motor just hums and drain pump noisy. Ordering parts ; ordrng 1 W10861526 (PUMP&MOTOR ) and 1 W10914557 (DRAIN PUMP )
Moses D.
RANGE KITCHENAID KFGD500ESS04 Made checks upper bulb needs to be replaced. Bulb not covered under warranty
Roberto C.
WASHER MAYTAG MHWE950WW01 Adjusted push to start button test ok
Karl G.
REFRIGERATOR KITCHENAID KSSC48QTS02 KG 11/12 checked unit found refrigerator not cooling due to compressor not turning on. Inverter board not sending power to compressor. Replaced inverter board. Compressor turns on and tested properly. Unit operating as designed ; pckd up 1 W10629033 (inverter box)
Moses D.
OVEN WHIRLPOOL WFG320M0BS3 "Made checks bottom pan making a thermal expansion sound due to heat, spoke to tech line to document normal operation advised to run self clean to try to stretch metal SR 7725192817. Unit tested ok"
Jason T.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Made checks” leveled refrigerator door, advisedcustomer temperatures in the the kitchen 82°, units ok..."
Moses D.
DISHWASHER KITCHENAID KUDS40FVPA0 Replaced faulty link kit. Spoke to safety 7725062997 said s-code will cover repair for link kit S21614. Also customer needs new console part is discontinued W10249998
Moses D.
OVEN WHIRLPOOL WFG320M0BS3 "Made checks bottom pan making a thermal expansion sound due to heat, spoke to tech line to document normal operation advised to run self clean to try to stretch metal SR 7725192817. Unit tested ok"
Jason T.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Made checks” leveled refrigerator door, advisedcustomer temperatures in the the kitchen 82°, units ok..."
Moses D.
DISHWASHER KITCHENAID KUDS40FVPA0 Replaced faulty link kit. Spoke to safety 7725062997 said s-code will cover repair for link kit S21614. Also customer needs new console part is discontinued W10249998
Karl G.
REFRIGERATOR KITCHENAID KRFF707ESS01 KG 6/24 checked unit found evaporator frosted over.needs new thermistor and evaporator cover ; ordrng 1 W11033168 (harns-wire) and 1 W11211387 (cover-evap) and 1 WPW10389152 (support)
Roberto C.
DRYER MAYTAG MGDC400VW0 Tested and found using my vent kit air duct clog no air flow dryer check ok
Moses D.
DISHWASHER WHIRLPOOL WDF330PAHD0 "Made checks dishwasher was not draining, found knock out in garage disposal still in place so dishwasher wont be able to drain. Removed knock out. Tested ok"
Karl G.
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 KG 6/21 checked unit found frost build up inside freezer section due to freezer door not closing. Adjusted and repaired freezer door tracks to proper position. Unit closing and sealing properly. Operating as designed
Omar S.
WASHER WHIRLPOOL WFW75HEFW0 "not draining found clog drain pump,remove cat hair from pump test ok..."
Jesse F.
REFRIG/FREEZER WHIRLPOOL WRX735SDHV00 Replaced f.f. light module...
Karl G.
LAUNDRY MAYTAG MVWX655DW1 KG 6/18 checked unit found control locked out preventing washer from starting. Reset control through diagnostic mode. Unit turns on and operating properly.
Jason T.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Made checks” found defective left hand refrigerator door, order part..; ordrng 1 W11104477 (LEFT HAND DOOR SS)"
Moses D.
DISHWASHER KITCHENAID KDFE204ESS2 "Made checks unit working as design. Explained to customer that upper and lower spray arms operate at different times, all sounds are normal. Tested ok"
Jesse F.
REFRIGERATOR MAYTAG MZD2766GEW "Replaced relay-o/l assembly(sent to customer) per service pointer(labor claim code R22553). Also parts to repair freezer door(not closing) needed and drain needs clearing(see picture of estimate, $232.23, on SD-Mobile). Customer will call back if they want repaired..."
Gabino P.
DRYER WHIRLPOOL WGD92HEFW0 Reinstalled MOISTERE sensor and level dryer and check ok.