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Local Reviews
for Fair Haven, NJ
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Tony - Fair Haven, NJ
I wish my KitchenAid refrigerator were as reliable!
Excellent “In Warranty” Service experience
Dee - Fair Haven, NJ
Great service
Sharon - Fair Haven, NJ
Great. Kept me informed about arrival time. And arrived on time. Pleasant to deal with.
Great experience
Ravi - Fair Haven, NJ
Great!
Sharon - Fair Haven, NJ
Michele
Michele - Fair Haven, NJ
Excellent service technician, very professional, prompt So glad my warranty company sent you!!!!! Thanks
Katie Gay
Kathleen - Fair Haven, NJ
My technician was very great and efficient, however I would say the turn around time was not ideal. However we were in the middle of vacation when he needed to come back so we had to push it out but when he came back the problem was fixed within minutes. My only gripe would be with his actual refrigerator that I bought lesson year ago and this is the third time someone has had to come out.
Jane
Jane - Fair Haven, NJ
Great service; nice man who fixed our washing machine
Great guy
Susan - Fair Haven, NJ
But I cancelled this appointment. Shame on you sending him out anyway.
Vincent is polite, courteous & efficient
Benjamin - Fair Haven, NJ
Service how it should be
Brian H.
REFRIGERATOR KITCHENAID KRMF606ESS01 "Replaced parts, working ok."
Brian H.
REFRIG/FREEZER KITCHENAID KRFF300ESS01 Diagnosed and replaced faulty damper W11087463. Unit working ok.
Eric P.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Ep-icemaker separator was warped/twisted. Cubes would get stuck and stop cycle. Replaced from truck stock (p#W10884390). Machine functions as designed ; used 1 W10884390 (ICEMAKER) from stock
Brian H.
REFRIGERATOR KITCHENAID KRMF606ESS01 "Diagnosed faulty control W10804160, control board WPW10675033, and ACU WPW10624574. Order parts.; ordrng 1 W10804160 (CONTROL) and 1 WPW10624574 (ACU) and 1 WPW10675033 (CONTROL BOARD)"
Brian H.
REFRIGERATOR WHIRLPOOL KRFC302ESS00 "Replaced part, working ok."
Eric P.
REFRIG KITCHENAID KRFC300EWH01 "Ep-installed new evaporator, pulled vacuum. Unit leaked down to 0 in ten minutes. Vacuumed again and bubble checked all serviced connections. Rick-(sr#7727046693)-sent for review; schdld next appmnt for 2/6 THU !"
Brian H.
REFRIGERATOR WHIRLPOOL KRFC302ESS00 "Purchase date 2/19/2019 (see photo), unit is in warranty. Diagnosed faulty center rail W11177238. Order part; ordrng 1 W11177238 (RAIL)"
Eric P.
REFRIG KITCHEN AID KRFC300EWH01 "Ep-no visable dye at any locations accessible-drier,service port,and evaporator. Compressor and drier are warm to touch. Pressures of -30L/0H. Contacted techline-Richard(sr#7727004680)-replace evaporator. Ordering (1) WPW10317014 evaporator ,(1)extra time. Customer info has been changed with techline, phone number is correct and email has been added via sticky note. Please contact customer to reschedule; ordrng 1 EXTRATIME and 1 WPW10317014 (evaporator)"
Brian H.
DISHWASHER WHIRLPOOL KDFE104HPS "Diagnosed and replaced faulty drain pump. Working ok, unit in warranty (see photo)."
Eric P.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Ep-installed new mullion and control, programmed accordingly. Turned on “humidity control” and “max cool”. Machine functions as designed"
Eric P.
DRYER WHILRPOOL MGDB765FW0 "Ep-outlet thermistor was out of range, replaced from truck stock. Cleared large clump of wet lint from venting as well as shortened its length. Cleared exterior vent cover ,advising customer to check and clear as needed. Machine functions as designed"
Eric P.
REFRIG/FREEZER JENN-AIR JFFCC72EFP00 "Ep-installed new parts, tested operation. Machine functions as designed"
Eric P.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Ep-tested thermistors and damper, operating properly. After exiting diagnostics, half the control doesnt operate-unable to raise/lower F/C temps, turn moisture control on, or make any other selections. Also has a large bow in mullion. Visible gap in liner seam, caulked. Ordering (1) WP12722803AP rail-mulln, (1) WPW10746274 cntrl-elec; ordrng 1 WP12722803AP (rail-mulln) and 1 WPW10746274 (cntrl-elec)"
Vincent D.
REFRIGERATOR JENN-AIR JS48NXFXDE01 Vd unit needed led light (w10908166) installed part tested unit ran to specs ; used 1 W10908166 (LED LIGHT) from stock
Eric P.
DRYER WHIRLPOOL WGD8000DW4 "Ep-Installed parts,seal not needed-original was intact just not fully seated. Machine functions as designed"
Eric P.
RANGE JENN AIR JGS1450DP01 "Ep-unit is dead. Removed console and checked voltage at P6-0vac. Removed unit and checked voltage at outlet 0vac, plugged unit into a different outlet, powered up. Advised customer to contact a electrician."
Eric P.
WASHER WHIRLPOOL WTW8040DW4 Ep-F2E1(stuck key) error code cleared. Ran diagnostics and calibration. Visually inspected drive system-clean. Started a “Quick” wash cycle-cycled and advanced properly. Re-calibrated before leaving. Machine functions as designed
Eric P.
DRYER WHIRLPOOL WGD8000DW4 "Ep-customer states unit is not drying properly, has to run it multiple times. Unit short cycles. Ordering (1) 279834 2coil gas valve set,(1) W10868675 seal, (1) WP3391912 thermostat,(1) WP8577274 thermistor ; ordrng 1 279834 (2 coil gas valve set) and 1 EXTRATIME and 1 W10868675 (seal) and 1 WP3391912 (thermostat) and 1 WP8577274 (thermistor)"
Eric P.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Ep-Installed new damper, functions properly and quietly"
Eric P.
KITCHEN JENN-AIR JDTSS245GX0 "Ep-unit has broken track. Ordering (1) W11259785 track, (1) W11259786 track; ordrng 1 W11259785 (TRACK) and 1 W11259786 (TRACK)"
Eric P.
WASHER MAYTAG MBWB855DC3 "Ep- Unit had F0E4(spin limited by water), F2E1(stuck button), F3E2(inlet water temp), F9E1(long drain) errors. Would not drain, pump just hummed. Manually drained unit and removed debris from drain pump. Ran calibration and diagnostics, unit drained properly and no recoding"
Dennis B.
REFRIGERATOR WHIRLPOOL GB2FHDXWS04 Db customer has service plan will call to have that company come out
Eric P.
DISHWASHER KITCHENAID KUDC10IXSS7 "Ep-installed new gasket and retainer, adjusted level of unit. Tested for leaks, functions as designed"
Eric P.
DISHWASHER KITCHENAID KUDC10IXSS7 "Ep- unit has bad gasket leaks from front left corner during operation, also has broken retainer. Ordering (1) WPW10503548 retainer, (1)W10300924V gasket; ordrng 1 W10300924V (GASKET) and 1 WPW10503548 (RETAINER )"
Eric P.
DISHWASHER WHIRLPOOL KDFE104HPS Ep-found plastic clip stuck under element. Removed and cleaned.functions as designed
Eric P.
WASHER MAYTAG MVWX655DW1 "Ep-installed new strike, tested function"
Eric P.
REFRIG/FREEZER KITCHEN AID KBFN402ESS02 Ep-installed new bail arm extension
Eric P.
WASHER MAYTAG MVWX655DW1 Ep-strike on new lid is damaged preventing cycle start. Broken inside door-possible assembly or shipping related. Ordering two due to installation method. Ordering (2) W11252738 strike. ; ordrng 2 W11252738 (STRIKE)s
Eric P.
DRYER MAYTAG 999999 Ep-arrived and customer informed me she did not make a call about her dryer.
Dennis B.
WASHER AMANA NTW4516FW2 Db installed parts tested unit unit ran to specs
Eric P.
COOKTOP KITCHENAID KFGU766VSS02 Ep- customer states a clicking noise when in use. Started a large pot on center burner at high heat. No re-ignition from spark ignitors. Pop noise is cooktop expansion and contraction. Confirmed with techline-sr#7724651551
Eric P.
LAUNDRY MAYTAG MVWX655DW1 Ep-lid was cracked on right hinge side and completely broken on left hinge side. Replaced lid
Dennis B.
WASHER AMANA NTW4516FW2 Db unit needs control not powering unit has power ; ordrng 1 W11170317 (CONTROL )
Dennis B.
REFRIGERATOR KITCHENAID KBFS20ECMS00 Db ice maker dripping into ice clumping it up installed new icemaker tested unit unit ran to specs ; used 1 W10884390 (ICEMAKER) from stock
Eric P.
WASHER WHIRLPOOL WTW5840BW0 "Ep-unit is leaking from HOT water valve @ supply line connection. Found supply line washer flattened and out of shape, replaced and used teflon tape on valve assembly, tested HOT water supply manually as well as in a cycle. No leak. Customer states March 21,2019 as date of previous visit"
Eric P.
REFRIG/FREEZER JENN-AIR JS48NXFXDE01 "Ep-removed packing tape from heat exchange loop covering front edge of refrigerator openings, doors are now sealing properly. Manually tested air door on R/C pantry door-good, tested thermistors-good. Reset pantry to produce selection. Advised customer to monitor produce, if issue re-occurs to contact us"
Dennis B.
WASHER WHIRLPOOL WTW5840BW0 Db unit needs valve office is s coding part and charging customer for labor only $95.96 labor + tax; ordrng 1 WPW10601448 (VALVE)
Vincent D.
WASHER MAYTAG MVWC565FW1 Vd Unit running to specs upon arrival
Eric P.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Ep-bail arm was not installed properly, re-installed and functions properly"
Eric P.
LAUNDRY WHIRLPOOL MGD3500FW "Ep-installed new motor, wheel and dampening material, tested unit-functions as designed"
Eric P.
OVEN KITCHENAID KDRS467VSS05 "Ep-unit has slow heating in bake, lights also flash on and off while running. You can hear the relays clicking continuously. unit also has a weld/laser burn on glass cut-out, covered under 30-day cosmetic.Ordering (1) W10852104 cntrl-elec,(1) W10852683 nameplate, (1) WPW10225960 panel-door; ordrng 1 W10852104 (CNTRL-ELEC) and 1 W10852683 (NAMEPLATE) and 1 WPW10225960 (PANEL-DOOR)"
Eric P.
RANGE KITCHENAID KSGG700ESS1 "Ep-tested both bake and broil elements in oven-no leak. Tested valves-no leak. Found fronts left two valves bent downward and left front burner has minor leak. Ordering (1) W10552123 holder-orf, (2) W11109973 valve; ordrng 1 W10552123 (HOLDER-ORF) and 2 W11109973 (VALVE)s"
Eric P.
REFRIG/FREEZER KITCHENAID KRFF302ESS01 "Ep-bail arm was not installed completely in ice maker, seated bail arm properly, functions as designed"
Eric P.
LAUNDRY WHIRLPOOL MGD3500FW "Ep-unit has vibration, caused by motor and mount.Ordering (1) WPW10211915 wheel, (1) W11123147 motor-drve, (3) W10123956 dampening panel; ordrng 3 W10123956 (DAMPENING PANEL)s and 1 W11123147 (MOTOR-DRVE) and 1 WPW10211915 (WHEEL)"
Vincent D.
WASHER MAYTAG MVWX655DW1 Vd found motor not turning unit needs motor (W11026785) capacitor ( W11158831) ; ordrng 1 W11026785 (MOTOR ) and 1 W11158831 (CAPACITOR )