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Local Reviews
for Fair Haven, NJ
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Tony - Fair Haven, NJ
I wish my KitchenAid refrigerator were as reliable!
Excellent “In Warranty” Service experience
Dee - Fair Haven, NJ
Great service
Sharon - Fair Haven, NJ
Great. Kept me informed about arrival time. And arrived on time. Pleasant to deal with.
Great experience
Ravi - Fair Haven, NJ
Great!
Sharon - Fair Haven, NJ
Michele
Michele - Fair Haven, NJ
Excellent service technician, very professional, prompt So glad my warranty company sent you!!!!! Thanks
Katie Gay
Kathleen - Fair Haven, NJ
My technician was very great and efficient, however I would say the turn around time was not ideal. However we were in the middle of vacation when he needed to come back so we had to push it out but when he came back the problem was fixed within minutes. My only gripe would be with his actual refrigerator that I bought lesson year ago and this is the third time someone has had to come out.
Jane
Jane - Fair Haven, NJ
Great service; nice man who fixed our washing machine
Great guy
Susan - Fair Haven, NJ
But I cancelled this appointment. Shame on you sending him out anyway.
Vincent is polite, courteous & efficient
Benjamin - Fair Haven, NJ
Service how it should be
Eric P.
REFRIG/FREEZER KITCHENAID KRFC300ESS01 "Ep-checked pressures =-20/100, inspected compressor cavity and evaporator compartment for signs of leak-no visible dye. Contacted techline-Chris(sr#7729774196)- being sent for review as non repairable. Customer will be contacted directly"
Vincent D.
REFRIG/FREEZER KITCHEN AID KBFN502ESS02 Vd asst ch refer to his notes
Chris H.
REFRIG/FREEZER KITCHEN AID KBFN502ESS02 CH - installed parts - tests good. Attempted to level unit to correct lh door swing - could not adjust due to walls of cabinet. Advised customer to contact installer to resolve. No other functional issues found at this time
Vincent D.
DISHWASHER KITCHEN AID KDTE104DSS0 Vd tested unit found no issues at this time unit running to specs collected trip 125.76
Eric P.
REFRIG/FREEZER KITCHENAID KRFC300ESS01 "Ep-unit has elevated temps in both R/C and F/C. Compressor and all fans are functional. Confirmed condenser temp of 61°=80-90psi. Signs of leak. Ordering (1) WPW10143759 dryer, (1) nitrogen,(1)extra time; ordrng 1 EXTRATIME and 1 NITROGEN and 1 WPW10143759 (dryer)"
Vincent D.
RANGE KITCHENAID KSGG700ESS1 Vd tested unit could not duplicate issue at this time unit running to specs
Vincent D.
DISHWASHER WHIRLPOOL KDFE104HPS Vd unit needed cover (W10888684); used 1 W10888684 (COVER) from stock
Vincent D.
DRYER WHIRLPOOL WGD8500DC4 Vd unit needed dryer repair kit (4392067) 75 trip 117.95 labor 140 tax total 355.01 installed part tested unit unit ran to specs paid in fully check # 3035; used 1 4392067 (REPAIR KIT) from stock
Vincent D.
REFRIG/FREEZER KITCHEN AID KRFC302ESS00 Vd found no sighs of dye at all accessible parts gages read -20 over 100 called tech lune was advised putting unit under product Review and they will contact either cust or our company with next steref #7728606662
Vincent D.
WASHER WHIRLPOOL WTW5840BW0 Vd found 3 codes f1e1 and a f2e1 and f5e2 cleared ran diagnostics unit completed based on codes unit needs control (W10581552) 175 console (WPW10560121) 225 lid lock (W10404050) 75 trip 117.95 labor 140 tax total 781.51 cust declined at this time collected trip 125.76 by cc #
Vincent D.
WSH FRT/LOAD WHIRLPOOL WFW85HEFC1 Vd tested unit found cust issue is that the weep holes on bellow are clogged and needed to be cleaned
Vincent D.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Vd called trade care was advised that cust has a service contract with wpl aig cust called and got a new dispatch to get a dispatch found ice maker shoot frozen over cleared tested unit ran to specs dispatch # swpn820440c1-1Monday 8/24 2020
Vincent D.
REFRIG/FREEZER KITCHENAID KRFC302ESS00 Vd installed part put 159 pd of nitrogen held 10 min pulled vac 0-28 held ten min charged unit with 5 ozs of refrigerant gages read 2 over 150 unit began cooling advised cust to give 24 hrs before loading unit
Vincent D.
DRYER MAYTAG MGDB755DW3 VD found a rock wedged in seal removed tested unit ran to specs collected trip 117.95 labor 95 tax total 227.06 paid in full by cc #
Brian H.
REFRIGERATOR KITCHENAID KRMF606ESS01 "Replaced parts, working ok."
Brian H.
REFRIG/FREEZER KITCHENAID KRFF300ESS01 Diagnosed and replaced faulty damper W11087463. Unit working ok.
Eric P.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Ep-icemaker separator was warped/twisted. Cubes would get stuck and stop cycle. Replaced from truck stock (p#W10884390). Machine functions as designed ; used 1 W10884390 (ICEMAKER) from stock
Brian H.
REFRIGERATOR KITCHENAID KRMF606ESS01 "Diagnosed faulty control W10804160, control board WPW10675033, and ACU WPW10624574. Order parts.; ordrng 1 W10804160 (CONTROL) and 1 WPW10624574 (ACU) and 1 WPW10675033 (CONTROL BOARD)"
Brian H.
REFRIGERATOR WHIRLPOOL KRFC302ESS00 "Replaced part, working ok."
Eric P.
REFRIG KITCHENAID KRFC300EWH01 "Ep-installed new evaporator, pulled vacuum. Unit leaked down to 0 in ten minutes. Vacuumed again and bubble checked all serviced connections. Rick-(sr#7727046693)-sent for review; schdld next appmnt for 2/6 THU !"
Brian H.
REFRIGERATOR WHIRLPOOL KRFC302ESS00 "Purchase date 2/19/2019 (see photo), unit is in warranty. Diagnosed faulty center rail W11177238. Order part; ordrng 1 W11177238 (RAIL)"
Eric P.
REFRIG KITCHEN AID KRFC300EWH01 "Ep-no visable dye at any locations accessible-drier,service port,and evaporator. Compressor and drier are warm to touch. Pressures of -30L/0H. Contacted techline-Richard(sr#7727004680)-replace evaporator. Ordering (1) WPW10317014 evaporator ,(1)extra time. Customer info has been changed with techline, phone number is correct and email has been added via sticky note. Please contact customer to reschedule; ordrng 1 EXTRATIME and 1 WPW10317014 (evaporator)"
Brian H.
DISHWASHER WHIRLPOOL KDFE104HPS "Diagnosed and replaced faulty drain pump. Working ok, unit in warranty (see photo)."
Eric P.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Ep-installed new mullion and control, programmed accordingly. Turned on “humidity control” and “max cool”. Machine functions as designed"
Eric P.
DRYER WHILRPOOL MGDB765FW0 "Ep-outlet thermistor was out of range, replaced from truck stock. Cleared large clump of wet lint from venting as well as shortened its length. Cleared exterior vent cover ,advising customer to check and clear as needed. Machine functions as designed"
Eric P.
REFRIG/FREEZER JENN-AIR JFFCC72EFP00 "Ep-installed new parts, tested operation. Machine functions as designed"
Eric P.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Ep-tested thermistors and damper, operating properly. After exiting diagnostics, half the control doesnt operate-unable to raise/lower F/C temps, turn moisture control on, or make any other selections. Also has a large bow in mullion. Visible gap in liner seam, caulked. Ordering (1) WP12722803AP rail-mulln, (1) WPW10746274 cntrl-elec; ordrng 1 WP12722803AP (rail-mulln) and 1 WPW10746274 (cntrl-elec)"
Vincent D.
REFRIGERATOR JENN-AIR JS48NXFXDE01 Vd unit needed led light (w10908166) installed part tested unit ran to specs ; used 1 W10908166 (LED LIGHT) from stock
Eric P.
DRYER WHIRLPOOL WGD8000DW4 "Ep-Installed parts,seal not needed-original was intact just not fully seated. Machine functions as designed"
Eric P.
RANGE JENN AIR JGS1450DP01 "Ep-unit is dead. Removed console and checked voltage at P6-0vac. Removed unit and checked voltage at outlet 0vac, plugged unit into a different outlet, powered up. Advised customer to contact a electrician."
Eric P.
WASHER WHIRLPOOL WTW8040DW4 Ep-F2E1(stuck key) error code cleared. Ran diagnostics and calibration. Visually inspected drive system-clean. Started a “Quick” wash cycle-cycled and advanced properly. Re-calibrated before leaving. Machine functions as designed
Eric P.
DRYER WHIRLPOOL WGD8000DW4 "Ep-customer states unit is not drying properly, has to run it multiple times. Unit short cycles. Ordering (1) 279834 2coil gas valve set,(1) W10868675 seal, (1) WP3391912 thermostat,(1) WP8577274 thermistor ; ordrng 1 279834 (2 coil gas valve set) and 1 EXTRATIME and 1 W10868675 (seal) and 1 WP3391912 (thermostat) and 1 WP8577274 (thermistor)"
Eric P.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Ep-Installed new damper, functions properly and quietly"
Eric P.
KITCHEN JENN-AIR JDTSS245GX0 "Ep-unit has broken track. Ordering (1) W11259785 track, (1) W11259786 track; ordrng 1 W11259785 (TRACK) and 1 W11259786 (TRACK)"
Eric P.
WASHER MAYTAG MBWB855DC3 "Ep- Unit had F0E4(spin limited by water), F2E1(stuck button), F3E2(inlet water temp), F9E1(long drain) errors. Would not drain, pump just hummed. Manually drained unit and removed debris from drain pump. Ran calibration and diagnostics, unit drained properly and no recoding"
Dennis B.
REFRIGERATOR WHIRLPOOL GB2FHDXWS04 Db customer has service plan will call to have that company come out
Eric P.
DISHWASHER KITCHENAID KUDC10IXSS7 "Ep-installed new gasket and retainer, adjusted level of unit. Tested for leaks, functions as designed"
Eric P.
DISHWASHER KITCHENAID KUDC10IXSS7 "Ep- unit has bad gasket leaks from front left corner during operation, also has broken retainer. Ordering (1) WPW10503548 retainer, (1)W10300924V gasket; ordrng 1 W10300924V (GASKET) and 1 WPW10503548 (RETAINER )"
Eric P.
DISHWASHER WHIRLPOOL KDFE104HPS Ep-found plastic clip stuck under element. Removed and cleaned.functions as designed
Eric P.
WASHER MAYTAG MVWX655DW1 "Ep-installed new strike, tested function"
Eric P.
REFRIG/FREEZER KITCHEN AID KBFN402ESS02 Ep-installed new bail arm extension
Eric P.
WASHER MAYTAG MVWX655DW1 Ep-strike on new lid is damaged preventing cycle start. Broken inside door-possible assembly or shipping related. Ordering two due to installation method. Ordering (2) W11252738 strike. ; ordrng 2 W11252738 (STRIKE)s
Eric P.
DRYER MAYTAG 999999 Ep-arrived and customer informed me she did not make a call about her dryer.
Dennis B.
WASHER AMANA NTW4516FW2 Db installed parts tested unit unit ran to specs
Eric P.
COOKTOP KITCHENAID KFGU766VSS02 Ep- customer states a clicking noise when in use. Started a large pot on center burner at high heat. No re-ignition from spark ignitors. Pop noise is cooktop expansion and contraction. Confirmed with techline-sr#7724651551