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Local Reviews
for Fort Lee, NJ
excellent tech, he was knowledgable and polite, even arriving early. big thank you.
Janet - Fort Lee, NJ
very well pleased. my refrigerator was under contract..
Great service
Marie - Fort Lee, NJ
Sam was the best appliance service man I've ever had. He was punctual and knowledgeable with the refrigerator. He even told me about products that will keep my refrigerator looking new for years.
Excellent service
Merle - Fort Lee, NJ
On time and was able to fix problem quick.
John - Fort Lee, NJ
Service with a smile
Brodie - Fort Lee, NJ
Sam, the repairman, actually arrived early, was neat and efficient, and showed me how to properly maintain my refrigerator, to avoid future problems. I hope I have no more issues, but if I do, it will definitely call Sam.
Quick and Thorough
Merle - Fort Lee, NJ
Eric examined the dryer and explained why what ocurred sometimes happens because the items were not dry enough.
Sfm
Simon - Fort Lee, NJ
Keyel of Dan Marc Appliance - GREAT TECHNICIAN
Hines - Fort Lee, NJ
Prompt/Knowledgeable Service
Martin - Fort Lee, NJ
Eric and Brian provided prompt knowledgeable repair service for our dishwasher.
Stoyan S.
DISHWASHER KITCHEN AID KDPE334GPS0 Ck unit Unable to duplicate customer complaints Unit works as designed
Keyel H.
REFRIGERATOR WHIRLPOOL WRF56SEYM01 "Ice maker was in the off position turn ice maker off now operating normal, install water filter for customer."
Keyel H.
REFRIGERATOR KITCHEN AID KBFS20EVMS13 Compressor failed customer want to replace unit.; ordrng 1 876764 (valve) and 1 W10507884 (compressor)
Lewis G.
DISHWASHER WHIRLPOOL KDTE234GPS0 Customer was concerned with rust issues on this dishwasher dishwasher is in excellent shape was not rust at all maybe from soap but was able to wipe it off with a napkin and stainless steel is in perfect condition no defects found with unit ran diagnostics no error codes unit is working as designed
Keyel H.
REFRIG/FREEZER KITCHEN AID KRBR109ESS00 Cover came off of vegetable shelf put piece back in to position operating normal.
Keyel H.
REFRIGERATOR WHIRLPOOL RF263BEAESR/AA Customer have samsung refrigerator.
Sam C.
REFRIGERATOR KITCHENAID KBFN506ESS01 Customer upset because of ice cubes drops from top called tech-line to documented reference # 7726434603 unit all ready have new ice maker with extension arm
Eric S.
REFRIG/FREEZER KITCHEN AID KBFS20EVMS1 Installed part tested unit it works ok
Sam C.
REFRIGERATOR JENN-AIR JFX2897DRM02 Removed freezer door adjusted and level unit instructed customer; used 1 W11205083 (MODULE LED LIGHT) from stock
Eric S.
WASHER WHIRLPOOL WFW9250WW00 Found bad bearing Diagnostic Only
Tim S.
REFRIG/FREEZER WHIRLPOOL WRS571CIHZ01 Compressor seized / w10309988/ Customer calling Lowe’s for new unit
Eric S.
WASHER WHIRLPOOL WFW9250WW00 Found bad bearing Diagnostic Only
Tim S.
REFRIG/FREEZER WHIRLPOOL WRS571CIHZ01 Compressor seized / w10309988/ Customer calling Lowe’s for new unit
Stoyan S.
MICROWAVE KITCHENAID KCMC1575BSS This microwave doesn’t have spear parts It’s disposable Magnetron is not working No heat
Ken K.
REFRIG KITCHENAID KBLO36FMX02 "Unit needs FC draw slides, parts are NLA, part # 2307978,,, 23007977,,,, door slides. Possible door gasket 2302710 120.99,, filter housing WP2209022 101.95, adjusted FC gasket for now,"
Stoyan S.
RANGE WHIRLPOOL GW397LXUS05 Replace defective igniter Test it all op ok; used 1 12400035 (igniter) from stock
Aris S.
REFRIG/FREEZER WHIRLPOOL KSSC48FKS01 Install parts test it is working normal
Tim S.
WASHER WHIRLPOOL WFW9290FC0 No fault codes./ Ran test with dispenser detergent / Tested with load/ soap being dispensed
Eric S.
WSH FRT/LOAD WHIRLPOOL n/a Customer stated unit leaks on affresh cycles only Sr#7724971708. Checked all tubing and water lines no leaks per tech support possible over sudsing customer may have to use 1/2 or1/4 of the affresh pill
Eric S.
LAUNDRY MAYTAG MVWB835DW1 Sr#7724972848. Tested unit per tech support no codes unit working as designed advised customer on loading and operations
Eric S.
MICROWAVE WHIRLPOOL WML55011HS0 Found touch pad not responding. Rebooted unit it works ok
Eric S.
REFRIGERATOR MAYTAG MRT118FFFZ01 7724888027 per safety change door; ordrng 1 LW10680727 (DOOR FF) and 1 W10240002 (HANDLE)
Eric S.
REFRIG KITCHENAID KBLO36FMX02 Found door no closed all the way. Advised customer
Eric S.
REFRIG/FREEZER KITCHEN AID KSSC36FKS00 Found clogged drain. Cleared drain
Eric S.
REFRIG/FREEZER KITCHEN AID KBRS20EVMS4 Found clogged drain. Cleared drain installed drain tube unit works ok ; used 1 W10619951 (grommet) from stock
Eric S.
REFRIGERATOR KITCHENAID KBRA20ERSS Found sealed system problem compressor running no frostDIAGNOSTIC ONLY
Stoyan S.
DISHWASHER WHIRLPOOL KUDS01DJSS0 Upper spray arm fall off and motor noisy Order new; ordrng 1 8193504 (arm-spray) and 1 W10782773 (pump&motor)
Sam C.
REFRIG/FREEZER KITCHEN AID KFCS22EVMS2 Can’t get into a building require proof of insurance called kathy and waited until they decide to let me in Troubleshoot unit failed on peeling ice maker gears damage Installed new ice maker cycle check; used 1 4317943 (ICEMAKER) from stock
Eric S.
REFRIG/FREEZER WHIRLPOOL WRS321SDHV01 "Adjusted damper, Checked unit it is working as designed advised customer on temp settings"
Sam C.
REF BOT/MT 25CF KITCHEN-AID n/a Troubleshoot unit failed on electronic controls not responding diagnostics from user interface responding but lock called tech-line to verify software after reset controls unit started working properly they advised to replaced controls to updated software need a service kit rear adapter also; ordrng 1 W10864519 (adapter) and 1 W10894103 (cntrl-elec) and 1 WPW10499015 (tube-water) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)
Aris S.
WASHER WHIRLPOOL WFC7500VW2 "Run unit on service diagnostic, reset control test it is working normal at present time, but if problem continues then need to send the control board."
Gabino P.
WASHER WHIRLPOOL WFW92HEFC0 Replace main control and sensor and check ok.
Eric S.
WASHER WHIRLPOOL WFW92HEFC0 Assisted tech GP
Eric S.
REFRIG/FREEZER KITCHEN AID KSSC36FKS00 Found clogged drain. Cleared drain
Gabino P.
WASHER WHIRLPOOL WFW92HEFC Found coDE F3 E1 two man Dryer on top; ordrng 1 W11201293 (CNTL ELECTORNIC )
Aris S.
WASHER WHIRLPOOL WTW5000DW2 "Fixed a loose connection by the control board, & reset board test it is working good, but if problem continues then need to send the control w11116590"
Aris S.
RANGE - GAS KITCHENAID KGST307HBS3 "Found a bad igniter, install one test it is working good . ( I work only on the oven; used 1 WP7432P143-60 (IGNITER ) from stock"
Jesse F.
REFRIGERATER JENN-AIR JBL2088HES "F.f. section @ 25 degrees, damper wide open, products frozen. Called tech line(SR# 7724379520), measured resistance of f.f. thermistor in glass of ice water. Measured at 28+kohms. Reading not in range. O&i parts...customer to pay for parts only...; ordrng 1 67005644 (harns-wire) and 1 WP67003903 (control- d)"
Eric S.
WSH FRT/LOAD WHIRLPOOL WFW95HEDU0 Checked unit no leaks found unit working as designed
Eric S.
DRYER WHIRLPOOL WGD95HEDU0 Installed part tested unit it works ok
Eric S.
RANGE KITCHEN AID KGRS505XSS05 Installed parts tested unit it works ok
Stoyan S.
MICROWAVE KITCHENAID KMBD104GSS00 Replace defective switches Test it all op ok
Gabino P.
LAUNDRY WHIRLPOOL MLE2000AYW Customer decline repair
Eric S.
DRYER WHIRLPOOL WED9290FC0 Checekd unit. found loose connection to timer. Repaired and Tested unit it is working as designed advised customer