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for Hawthorne, NY
Nicola - Hawthorne, NY
Service was excellent and repairman was professional
Doris - Hawthorne, NY
I would recommend Dan Marc to anyone who needs repairs.
Carol - Hawthorne, NY
A great experience . Very smart and polite
OVEN WHIRLPOOL JJW2430DP02 Part installed and tested ok unit ops well after panel replaced.
WASHER WHIRLPOOL WFW9550WW01 Found unit with control lock on. Disengaged. Adjusted dispenser. All functions test ok
DRYER MAYTAG MEDX655DW1 Dryer fully operational. Running at 150 degrees at high temperature. Found vent with kinks and bends in it. Explained to cus that will restrict exhaust air and provide inaccurate temperature readings to temperature probes. Cus will address venting issues. Unit check ok
KITCHEN WHIRLPOOL WDT720PADM2 "Sump motor faulty, no distributing water to dishes. All other functions test ok. Needs motor.; ordrng 1 WPW10671941 (SUMP)"
REFRIG/FREEZER KITCHENAID KRFF300ESS01 Cannot verify any burn smell. All functions test ok. Inspected heater and compressor. No smells or abnormal operation found
RANGE KITCHENAID KESS907SSS04 Unit tested and checked switch membrane needed for repair cx unsure what they are going to do will call when ready.Do not order any parts until cx calls back.Quoted 494.38 for repair.labor + part +trip + tax.
RANGE WHIRLPOOL KECC607BSS01 Unit test and checked discoloration on cook top see pics circles not coming out when cleaned with soap and water.explained to cx without receipt he would be responsible if he wanted glass replaced. Cx states he will call when he locates receipt.
REFRIGERATOR WHIRLPOOL WRF555SDHW00 Unit operational. Customer just needed to be educated on some of the features. Such as crisper bin humidity control. Unit checked ok
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Unit in defrost ... compressor and fans came on ... no irregular noises at this time ... customer instruct.. normal operation
WASHER MAYTAG MVWC565FW1 Found unit not coming on ... unplug all connections on board .. power indicator light came on ... ran diagnostics ... no error codes... calibrate unit ... 110volts to board .. .. machine ok
WASHER MAYTAG MVWP575GW0 F0E5. Off balance error. Cust was washing sheets at the time. Instructed on proper load sorting and cycle selections.
REF MAYTAG n/a Instruct cust of operation of filter. Unit checked ok
ICEMAKER WHIRLPOOL WRF535SWHZ00 "Ice maker fell over, mounted icemaker back onto wall"
OVEN KITCHENAID KERS306BSS0 Prts installed unit tested & checked still not reaching temp ordering bake element to complete repair. ; ordrng 1 W10779716
OVEN KITCHENAID KERS306BSS0 Unit tested & checked unit struggling to reach temp ordering thermostat and board to complete repair.; ordrng 1 W10181986 and 1 W10340696