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Local Reviews
for Highlands, NJ
Powered by Fluid LOCALRichard
Richard - Highlands, NJ
The service person Chris sent to our house after two weeks without a fridge immediately put us at ease. He competently explained what he was doing. Once the problem was discovered the fridge was on and running. He was an asset to your business.
Nancy
Nancy - Highlands, NJ
Technician was very knowledgeable and quick to diagnose problem. Friendly, polite and professional. Not at all a reflection of technician at but I cannot believe there is no inventory on the trick. My problem was not an uncommon one replacement part about 5x5box so not sure why I had to take TWO days off to have unit fixed. Clearly not customer friendly
Eric and everyone I deal with at Danmark are fantastic. Thank you.
Alison - Highlands, NJ
Eric is very professional and proficient.
Justine
Justine - Highlands, NJ
Technician was very knowledgeable and patient
Great service
Toni - Highlands, NJ
Very professional and knowledgeable
Judy - Highlands, NJ
Vincent D.
WASHER WHIRLPOOL WTW5000DW Vd unit needs wash plate (W10752283) 125 trip 117.95 labor 95 tax total 360.34 cust declined at this time collected trip 125.76 by cc #
Chris H.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "CH - found main harness molex connector unplugged inside machine compartment- securely reinstalled harness, tests good. Set temperatures to recommended and advised customer to allow 24-48 hours for temperatures to normalize"
Chris H.
WASHER WHIRLPOOL WTW5000DW2 "CH - unit needs new actuator {W10913953}, splutch kit {W10721967}, hub {W10528947}, washplate {W10752283}; ordrng 1 W10528947 (HUB) and 1 W10721967 (SPLUTCH KIT) and 1 W10752283 (WASHPLATE) and 1 W10913953 (ACTUATOR )"
Eric P.
WASHER MAYTAG MVWX655DW1 Ep-unit had F7E1(basket speed fault)-ran tachometer test-failed to register. Manually tested both spin and agitate-good. Replaced actuator(p# W10913953 ); used 1 W10913953 (ACTUATOR) from stock
Eric P.
WASHER MAYTAG MVWX655DW1 "Ep-installed new control, manually entered “drain” to empty unit. Issue with pressure hose was finally cleared. Ran diagnostics and calibration. Strongly advise running a “clean washer”cycle. Machine functions as designed"
Brian H.
REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced parts. Working ok.
Eric P.
M/W OTR KITCHENAID KMHC319ESS3 "Ep-installed new interlock,tested. Machine functions as designed"
Eric P.
M/W OTR WHIRLPOOL WMH53521HZ2 "Ep-Installed new interlocks, tested operation. Machine functions as designed"
Eric P.
WASHER WHIRLPOOL WFW5620HW0 "Ep-unit had F0E5(off balance),F5E2(lock failure) codes-cleared. Ran test#12-locked properly,added water and then relay clicks(no spin). Ordering (1) W11322903 cntrl-elec,(1)2nd man,(2)extra time; ordrng 1 2NDMAN and 1 EXTRATIME and 1 W11322903 (cntrl-elec)"
Eric P.
M/W OTR WHIRLPOOL WMH53521HZ2 Ep-unit has intermittent “open/close” door failure. Ordering (2) W11197766 interlock; ordrng 2 W11197766 (interlock)s
Eric P.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Ep-tightened supply line and confirmed valve function and leaking issue-repaired. Screw missing from mounting bracket
Eric P.
REFRIG/FREEZER KITCHEN AID KRFC300ESS01 "Ep-Installed new drawer slides, functions as designed"
Eric P.
REFRIG/FREEZER KITCHEN AID KRFC300ESS01 Ep-drawer will skip out on the left side if pulled just off of center of the handle and gets stuck when closing. Gear kit was installed 3/14. Ordering (2) WP13055901 slide; ordrng 2 WP13055901 (slide)s
Eric P.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Ep-De-iced evaporator, and installed new harns-wire placing thermistor in optimized location, installed new evap cover. Turned “max cool/max ice” on. Advised unit will need at least 12hrs minimum for temp recovery"
Eric P.
REFRIG WHIRLPOOL WRT311FZDZ01 "Ep-replaced evap fan blade and motor, sealed liner gap and ohmed thermistor-good. Reshaped lower riht corner of R/C door gasket. Unit is very well stocked, couls impact cooling temperature due to slow airflow"
Eric P.
M/W OTR WHIRLPOOL WMH53520CS7 "Ep-unit has no heat, will need a magnatron, diode and capacitor . Customer states the unit has a 2 year warranty- dispatched as OW, warranty page states 1 year. Customer contacted whirpool, unit has additional 1 year thru builger, issue corrected in PVR page. Will need (1) W10818686 magnatron; used 1 W10818686 (MAGNETRON) from stock"
Eric P.
REFRIG WHIRLPOOL WRT311FZDZ01 "Ep-preordering (1) WP2163777 blade-fan, (1)WP2315539 motor-evap, (1) WPW10384183 thermistor , (1) extra time. Rescheduled for 6/21/19; ordrng 1 EXTRATIME and 1 WP2163777 (BLADE-FAN) and 1 WP2315539 (MOTOR-EVAP) and 1 WPW10384183 (THERMISTOR)"
Eric P.
REFRIG WHIRLPOOL WRT311FZDZ01 Ep-unit is well stocked. Explained designed and function of top mount freezer. Advised customer to re-organize contents to allow proper airflow and circulation. R/c temps are good
Eric P.
WASHER WHIRLPOOL MLG2000AWW "Ep-unit is stacked in a closet and drain pan, rescheduled with 2nd man and extra time for 6/19/19. Pre-ordering (2) 12001541 drum roller/washer assy; ordrng 2 12001541 (DRUM ROLLER/WASHER ASSY)s and 1 2NDMAN and 1 EXTRATIME"
Eric P.
RANGE KITCHENAID KSGB900ESS2 "Ep-customer stated unit had smoked during operation. Tested on BAKE 350°- initially had smoke ,once convection fan started and unit reached set temp, smoking had stopped and cleared . Asked questions about oven use, only used two/three times prior. Unit functions as designed"
Dennis B.
M/W OTR WHIRLPOOL WMH53520CS2 Db installed parts tested unit unit ran to specs was prior damage to cabinet did show customer before any work was done
Dennis B.
M/W OTR WHIRLPOOL WMH53520CS2 Db unit needs following parts no heat was a model home have pics of all paper work ; ordrng 1 MICROCART and 1 W10476901 (THERMOSTAT ) and 1 W10818686 (MAGNATRON) and 1 W11256462 (DIODE)
Dennis B.
REFRIG/FREEZER WHIRLPOOL WSF26C2EXB01 Db unit needs drain tube its leaking ; ordrng 1 W10379525 (DRAIN TUBE) and 1 WPW10248011 (CAM)
Vincent D.
OVEN MAYTAG MGR6600FZ0 Vd installed part tested unit ran to specs
Vincent D.
DISHWASHER MAYTAG MDB8959SFZ4 Vd found seal on door out of place repositioned tested unit ran to specs
Brian H.
DISHWASHER WHIRLPOOL KDTE234GBLO "Diagnosed faulty dispenser W10861000Replaced parts, working ok; used 1 W10861000 (DISPENSER) from stock"
Brian H.
OVEN MAYTAG MGR6600FZ0 Diagnosed broken active hinge (see photo). Order active hinge and passive hinge.; ordrng 1 WPW10299224 (HINGE) and 1 WPW10299227 (HINGE)
Brian H.
REFRIGERATOR KITCHENAID KRFC300ESS01 Diagnosed faulty freezer door drawer gears and support rod (drawer will not open/close properly)Drawer gear kit 12002497Draw gear support rod WP12227305WDDiagnosed leaking water valve Water valve WPW10420083; ordrng 1 12002497 (GEAR KIT) and 1 WP12227305WD (SUPPORT ROD) and 1 WPW10420083 (WATER VALVE)
Eric P.
REFRIG/FREEZER MAYTAG MFF2055FRZ00 "Ep-bail arm/cycle stuck. Cleared cubes and jumped icemaker to complete cycle. Installed old water filter ( original to the machine)-advised replacing. Jumped again,cycled and filled properly. Functions as designed"
Vincent D.
M/W OTR WHIRLPOOL WMH53520CS7 Vd unit needed magnetron (w10818686) installed part tested unit ran to specs ; used 1 W10818686 (MAGNETRON) from stock
Dennis B.
REFRIG/FREEZER MAYTAG MFF2055FRZ00 Db removed duck bill cleared unit of ice build up tested unit unit ran to specs
Brian H.
WASHER MAYTAG MVWB765FW0 Diagnosed faulty water valve W11172234.Order parts; ordrng 1 W11172234 (WATER VALVE ASSEMBLY)
Dennis B.
LAUNDRY MAYTAG MVWX655DW1 Db ASURION is declining any repair on unit because undies were wound up in the motor and had to be cut out pic on file asurion will contact customer to inform them of coverage policy and we are to refer cust to 1-800-home-depot for any questions cust contacted home depot protection and i spoke with asurion tech line they are reviewing and will contact cust
Eric P.
WALL OVEN KITCHENAID KOSE500ESS "Ep-installed new control panel, tested function. Heated and reached temp without coding out"
Dennis B.
WASHER MAYTAG MVWX655DW1 Db installed parts tested unit unit ran to specs no further sounds or faults found