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Local Reviews
for Highlands, NJ
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Justine - Highlands, NJ
Technician was very knowledgeable and patient
Great service
Toni - Highlands, NJ
Very professional and knowledgeable
Judy - Highlands, NJ
Eric P.
REFRIG WHIRLPOOL WRT311FZDZ01 "Ep-replaced evap fan blade and motor, sealed liner gap and ohmed thermistor-good. Reshaped lower riht corner of R/C door gasket. Unit is very well stocked, couls impact cooling temperature due to slow airflow"
Eric P.
M/W OTR WHIRLPOOL WMH53520CS7 "Ep-unit has no heat, will need a magnatron, diode and capacitor . Customer states the unit has a 2 year warranty- dispatched as OW, warranty page states 1 year. Customer contacted whirpool, unit has additional 1 year thru builger, issue corrected in PVR page. Will need (1) W10818686 magnatron; used 1 W10818686 (MAGNETRON) from stock"
Eric P.
REFRIG WHIRLPOOL WRT311FZDZ01 "Ep-preordering (1) WP2163777 blade-fan, (1)WP2315539 motor-evap, (1) WPW10384183 thermistor , (1) extra time. Rescheduled for 6/21/19; ordrng 1 EXTRATIME and 1 WP2163777 (BLADE-FAN) and 1 WP2315539 (MOTOR-EVAP) and 1 WPW10384183 (THERMISTOR)"
Eric P.
REFRIG WHIRLPOOL WRT311FZDZ01 Ep-unit is well stocked. Explained designed and function of top mount freezer. Advised customer to re-organize contents to allow proper airflow and circulation. R/c temps are good
Eric P.
WASHER WHIRLPOOL MLG2000AWW "Ep-unit is stacked in a closet and drain pan, rescheduled with 2nd man and extra time for 6/19/19. Pre-ordering (2) 12001541 drum roller/washer assy; ordrng 2 12001541 (DRUM ROLLER/WASHER ASSY)s and 1 2NDMAN and 1 EXTRATIME"
Eric P.
RANGE KITCHENAID KSGB900ESS2 "Ep-customer stated unit had smoked during operation. Tested on BAKE 350°- initially had smoke ,once convection fan started and unit reached set temp, smoking had stopped and cleared . Asked questions about oven use, only used two/three times prior. Unit functions as designed"
Dennis B.
M/W OTR WHIRLPOOL WMH53520CS2 Db installed parts tested unit unit ran to specs was prior damage to cabinet did show customer before any work was done
Dennis B.
M/W OTR WHIRLPOOL WMH53520CS2 Db unit needs following parts no heat was a model home have pics of all paper work ; ordrng 1 MICROCART and 1 W10476901 (THERMOSTAT ) and 1 W10818686 (MAGNATRON) and 1 W11256462 (DIODE)
Dennis B.
REFRIG/FREEZER WHIRLPOOL WSF26C2EXB01 Db unit needs drain tube its leaking ; ordrng 1 W10379525 (DRAIN TUBE) and 1 WPW10248011 (CAM)
Vincent D.
OVEN MAYTAG MGR6600FZ0 Vd installed part tested unit ran to specs
Vincent D.
DISHWASHER MAYTAG MDB8959SFZ4 Vd found seal on door out of place repositioned tested unit ran to specs
Brian H.
DISHWASHER WHIRLPOOL KDTE234GBLO "Diagnosed faulty dispenser W10861000Replaced parts, working ok; used 1 W10861000 (DISPENSER) from stock"
Brian H.
OVEN MAYTAG MGR6600FZ0 Diagnosed broken active hinge (see photo). Order active hinge and passive hinge.; ordrng 1 WPW10299224 (HINGE) and 1 WPW10299227 (HINGE)
Brian H.
REFRIGERATOR KITCHENAID KRFC300ESS01 Diagnosed faulty freezer door drawer gears and support rod (drawer will not open/close properly)Drawer gear kit 12002497Draw gear support rod WP12227305WDDiagnosed leaking water valve Water valve WPW10420083; ordrng 1 12002497 (GEAR KIT) and 1 WP12227305WD (SUPPORT ROD) and 1 WPW10420083 (WATER VALVE)
Eric P.
REFRIG/FREEZER MAYTAG MFF2055FRZ00 "Ep-bail arm/cycle stuck. Cleared cubes and jumped icemaker to complete cycle. Installed old water filter ( original to the machine)-advised replacing. Jumped again,cycled and filled properly. Functions as designed"
Vincent D.
M/W OTR WHIRLPOOL WMH53520CS7 Vd unit needed magnetron (w10818686) installed part tested unit ran to specs ; used 1 W10818686 (MAGNETRON) from stock
Dennis B.
REFRIG/FREEZER MAYTAG MFF2055FRZ00 Db removed duck bill cleared unit of ice build up tested unit unit ran to specs
Brian H.
WASHER MAYTAG MVWB765FW0 Diagnosed faulty water valve W11172234.Order parts; ordrng 1 W11172234 (WATER VALVE ASSEMBLY)
Dennis B.
LAUNDRY MAYTAG MVWX655DW1 Db ASURION is declining any repair on unit because undies were wound up in the motor and had to be cut out pic on file asurion will contact customer to inform them of coverage policy and we are to refer cust to 1-800-home-depot for any questions cust contacted home depot protection and i spoke with asurion tech line they are reviewing and will contact cust
Eric P.
WALL OVEN KITCHENAID KOSE500ESS "Ep-installed new control panel, tested function. Heated and reached temp without coding out"
Dennis B.
WASHER MAYTAG MVWX655DW1 Db installed parts tested unit unit ran to specs no further sounds or faults found