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Local Reviews
for Mamaroneck, NY
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Marilyn - Mamaroneck, NY
Jerle was efficient helpful and personable.
Great Service
Beth - Mamaroneck, NY
Wayne came right on time, fixed my problem, tested the fix, and was very knowledgeable as well as efficient.
Service with a smile
Sandra - Mamaroneck, NY
The representative was helpful and punctual. He appeared knowledgeable of company products.
Excellent service I couldn’t be happier
Paul - Mamaroneck, NY
I couldn’t have been happier with the experience. Jerel walked into my home put his booties on and diagnosed the problem within minutes. Ordered the part and returned two days later and fixed the problem. He arrived earlier than expected both times which never happens nowadays and I have to say I would definitely use the company again and request Jerel. Professionalism and knowledge goes a long way.
Good job
Batya - Mamaroneck, NY
Annoyingly unable to plan time of service
Susan - Mamaroneck, NY
No way to pick a window of service time . Only set up the day. Had to cancel at least once before that time worked . No way to request. Annoying and disrespectful of my time
Darren S.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Install parts . Heated gasket .. customer instruct.. machine ok
Darren S.
WASHER AMANA NTW4516FW1 Found leaking from bearings; ordrng 1 W10324647 (SEAL) and 1 W10721967 (SPLUTCH) and 1 W10913953 (ACTUATOR ) and 1 W11255272 (GEARCASE)
Marc M.
DISHWASHER KITCHENAID KDPE234GPS0 Customer instructed unit tested and checked OK no issue found reattach tap clip for top utensils rack.
Darren S.
RANGE KITCHENAID KGRS505XWH05 Found rt front valve not moving ..; ordrng 1 WPW10206288 (VALVE)
Darren S.
REFRIGERATOR KITCHENAID KDDO24CVX01 Found fan nit working; ordrng 1 W10854409 (FAN MOTOR)
Wayne L.
WASHER AMANA NTW4516FW1 Check unit installed parts that was order unit working fine
Wayne L.
WASHER WHIRLPOOL MHW3505FW1 Check unit installed part that was order please bill customer $8.11 unit working fine
Jerel L.
WASHER WHIRLPOOL WFW6620HW0 "Unit has a faulty control board, will not advance into diagnostic. Advised cus clothes not coming out spun due to cycle selections. ; ordrng 1 W11322905 (CONTROL)"
Jerel L.
WASHER WHIRLPOOL WFW7590FW0 Sr#7727352656 noise in spin coming from coins caught in baffles. Would require overhaul to remove coins. Would need WPW10737541 quantity of 1 and WPW10261492 quantity of 4. Unit creates a burning smell due to friction of coins in high spin. Cus will call AIG to see if repair is approved.
Kenly S.
WASHER WHIRLPOOL WET4024EW0 I checked and found that the pump assy was defective and replaced using one of my stock truck; used 1 WP3363394 (PUMP-ASSY) from stock
Jerel L.
REFRIGERTOR AMANA ABB1924BRW01 46.5 degrees from water substance that was in FF section for more than 24 hours. Installed new jazz board. Cus will monitor issue.; used 1 WPW10503278 () from stock
Marc M.
D/WASHER UNDCTR KITCHEN-AID KDTE204EPA Unit tested and checked adjusted feet and tested okunit ops well cleared codes and cx instructed.
Marc M.
MICROWAVE IKEA IMBS104GSS02 Unit tested and checked unit not heating because door not register as being closed removed unit and tested not a leveling issue in cabinet door frame where plunger meets door not making contact . Frame of unit bent replacement issued.Sr7727195227
Jerel L.
WASHER WHIRLPOOL WFW75HEFW0 "F9e1, f8e1, f3e1 f8e3 found these error codes present. Pump filter completely clogged with debri. Cleared codes. Cleared pump filter. Ran unit and unit check ok"
Jerel L.
WASHER WHIRLPOOL MVWP575GW Installed new latch and board. Recalibrated board. Ran test cycle All functions test ok
Jerel L.
RANGE WHIRLPOOL WFG550S0HZ1 Installed board. Check functions. Check ok
Jerel L.
RANGE WHIRLPOOL WFG550S0HZ1 F1e0 interboard error. Will replace board.; ordrng 1 W11258611 (BOARD)
Jerel L.
WASHER WHIRLPOOL MVWP575GW Cus washed pillows. Lid lock will not disengage. Keeps clicking. Needs lock and board. Called techline.; ordrng 1 W11043670 (BOARD) and 1 WPW10482836 (LATCH)
Marc M.
DISHWASHER KITCHENAID KUDS30IXSS1 Unit tested and checked. Fuse replaced and tested ok unit ops well.; used 1 W10402110 (TCO) from stock
Marc M.
MICROWAVE IKEA IBMS1455DS01 Unit tested and checked parts ordered and cx rescheduled .; ordrng 2 461960204751 (CONTROL PANEL RING)s and 1 W10892029 (CONTROL BOARD.) and 1 W11086664 (BUTTON) and 1 W11086664 (BEZEL)
Marc M.
DISHWASHER KITCHEN-AID KUDS01FLBL6 Unit tested and checked cntrl electric installed and tested ok.
Wayne L.
DRYER WHIRLPOOL LEB6200PQ1 Check unit heating element is faulty installed new element unit working fine instruct customer that there is alot of lent building up and he need to get is vent line clean and also is duct
Marc M.
MICROWAVE JENN-AIR JMW2430DP01 Unit tested and checked panel needed to complete repair installed and tested ok.
Wayne L.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Check unit water reservoir was frozen repair unit,unit now working fine"
Marc M.
OVEN WHIRLPOOL WFG320M0BB Unit tested and checked no issues with unit getting to temperature completes completes pre heating and cycles in and out unit reaches temp. Cx states that this issue has been occurring since 2017 has had 5 service app. And same issue cx states that clock has been replaced thermostat and ignitor not waiting for any more part orders and time off of work will call Garry.See pic of floor sieged underneath oven. Cx declined on replacing erc and thermostat again very upsetSr # could not be retrieved from whirlpool system updating i was told to call back in a couple hours.
Marc M.
VENTHOODS IKEA IHW61UC0FS0 Control module needed to complete repair.; ordrng 1 W10895847 (CONTROL)
Jerel L.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Door panel is warped. Not making contact with switch. Needs left door. ; ordrng 1 W11104477 (LEFT DOOR)
Wayne L.
DISHWASHER KITCHENAID KDTE204ESS1 Check unit control and heater is faulty ; ordrng 1 W10703867 (HEATER) and 1 W10854225 (CONTROL BOARD )
Marc M.
DISHWASHER KITCHENAID KDTE334GPS Unit tested and checked spray arm-cleared and cx instructed cx.
Wayne L.
DISHWASHER KITCHENAID KDTM354ESS3 Check unit drain hose and drain pump was clogged repaired drain hose and pump unit working fine
Jerel L.
OVEN KITCHENAID KFGD500ESS04 Installed new gasket. Unit check ok
Wayne L.
WASHER WHIRLPOOL WFW87HEDW1 Helper call completed with MZ unit working fine
Wayne L.
REFRIGERATOR MAYTAG MRT118FFFH01 Check unit installed part that was order unit working fine
Wayne L.
REFRIGERATOR MAYTAG MRT118FFFH01 Check unit control box is faulty customer would like a morning appointment ; ordrng 1 W11353815 (CONTROL BOX)
Wayne L.
DISHWASHER KITCHENAID KDFE204ESS3 Check unit installed part that was order unit working fine
Marc M.
M/W OTR WHIRLPOOL WML55011HS0 Wire cut to bulb spice wire and reconnected and tested ok.
Wayne L.
M/W OTR WHIRLPOOL WML55011HS0 Check unit take unit down broken wire was found that was connected to hood control repaired wire unit working fine call tech line also SR#7726456875
Wayne L.
DISHWASHER KITCHENAID KDFE204ESS3 Check unit motor sump is faulty ; ordrng 1 WPW10605058 (MOTOR SUMP )
Marc M.
OVEN WHIRLPOOL KGCU463VSS01 Part installed unit tested and checked ok unit ops to manufacture specs.
Wayne L.
M/W OTR WHIRLPOOL WML55011HS0 Check unit 2 man job unit need to take down for repair ; ordrng 1 W10709921 (LIGHT) and 1 W11133799 (PCB HOOD CNTRL ) and 1 W11206155 (PANEL CNTRL ) and 1 W11206165 (PANEL CNTRL )
Marc M.
MW-HOOD COMBO JENN-AIR JMV8208DP00 Unit tested & checked cx instructed no issue detected mechanically unit had arking caused by top rack. Cosmetic damage in side unit no affect on unit functioning.
Kenly S.
REFRIG/FREEZER WHIRLPOOL WRT311FZDB01 check and found nothing defective in the unit the temperature is fine
Derrell D.
WASHER WHIRLPOOL WTW5600SQ0 Found lid switch not engaging replaced test unit working properly ; used 1 WP8318084 (LID SWITCH) from stock
Jerel L.
REFRIGERATOR WHIRLPOOL ED25RFXFN00 "Installed new bracket, and door flap. Needs space for switch to activate. ; ordrng 2 WP625834 (spacer)s"