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Local Reviews
for New York, NY

Dan Marc Appliance Rated 4.6 out of 5 stars based on 295 customer reviews

Map of New York, NY

joseph




Review of Dan Marc Appliance

on time . professional


Map of New York, NY

Excellent in every way! A++++++++++++




Review of Dan Marc Appliance

I needed repairs on my stove - a few years old - that had a sticky know. I was able to get an appointment very quickly. I received a call on Sunday with a time-range for the visit. The repairman phoned the da of the appointment to further shorten the time-range. He was incredibly polite - even put booties over his shoes before entering the apartment to keep my floor sanitary! He asked what the issues were to make sure he had the correct information. He was very pleasant and thorough and clearly had great expertise. I wish every company treated their clients with this sort of respect. Please commend the repairman to his supervisor for me. Thank you so much for making this simple and for fixing my stove so perfectly!!!


Map of New York, NY

Complicated!




Review of Dan Marc Appliance

Once the parts were finally sourced from Europe the works were carried out very professionally. However, the fact I waited around six months for the parts was a real disappointment. I hadn’t expected with such a ‘high end’ manufacturer to have such a lack of customer follow up or contact and no real action to try and deal with the situation. When my plumbed in coffee machine by Miele years after the guarantee had expired malfunctioned, they bent over backwards to liaise and in fact replaced the appliance! I rang Jenn Air directly at least twice and short of saying it was due to the pandemic supplies held up and once a consignment was expected in a weeks time, but then no follow up to say my part wasn’t on that shipment after all, I no direct contact from anyone until just over a week ago, when finally the part arrived and to arrange an appointment. Then as I’ve said a week later it was fitted! The fact I waited SO long a reduction in the price at least would have eased the frustration!


Map of New York, NY

Great service on my oven




Review of Dan Marc Appliance


Map of New York, NY

Excellent service!




Review of Dan Marc Appliance

Eddie was very professional and quickly diagnosed and repaired the problem.


Map of New York, NY

fridge repair




Review of Dan Marc Appliance


Map of New York, NY

Excellent service




Review of Dan Marc Appliance


Map of New York, NY

E.A.




Review of Dan Marc Appliance

Our service technician did a great job diagnosing and fixing our problem with our refrigerator. It was Christmas Eve at the end of the day. We really appreciated the time he took to solve our issue. We are very happy with the service.


Map of New York, NY

Glitches = delays




Review of Dan Marc Appliance

Very good technicians and like the automated appmt system but wrong parts ordered resulted in 3 service calls and Thanksgiving without a working oven


Map of New York, NY

Maytag washing machine overflowed




Review of Dan Marc Appliance

Clem arrived as scheduled. He was efficient and friendly. His repair to our washing machine has given us back a functioning machine after some complicated failings.


Good service




Review of Dan Marc Appliance


Excellent




Review of Dan Marc Appliance

Great


Amazingly thorough & professional service!




Review of Dan Marc Appliance

An amazingly efficient & professional job done by Clem! Thorough and went above and beyond & fixed the door hinge issue without having to return on a different day !


Great




Review of Dan Marc Appliance

Very good and polite. Seemed to know exactly what he was doing


Sophie




Review of Dan Marc Appliance

Clem has serviced my appliances with great knowledge, professionalism and is thorough. I highly recommend this company who has provided service calls for me on two separate occasions.


Excellent service




Review of Dan Marc Appliance

Clem was fantastic


Pearl




Review of Dan Marc Appliance

Fabulous experience. Technician was experienced and knew the machine. He was neat and came on time. I would not hesitate to recommend your service


Great job. Very quick and efficient. Was in and out in 30 minutes.




Review of Dan Marc Appliance


Great service man very efficient and effective




Review of Dan Marc Appliance


Expensive but resolved quickly and completely




Review of Dan Marc Appliance


Great service!




Review of Dan Marc Appliance


Super-competent and efficient




Review of Dan Marc Appliance

We had a problem we couldn’t fix ourselves with an aging KitchenAid fridge. Long story short, Clem’s a ninja. Got to the root cause (circuit board) through advanced diagnostics, ordered the right part. Our fridge threw a monkey wrench at him on his next visit to install the circuitboard. Turns out a small motor had crapped out in the interim. Not a problem for Clem! He prepared himself for that contingency, pulled a motor out of his bag, and proceeded to install it in record time. Mission accomplished!


Margaret




Review of Dan Marc Appliance

Adrian is a total pro. He was excellent at problem solving and extremely helpful and nice. This was a terrific experience! A+ in every way!


expert and reasonable




Review of Dan Marc Appliance

they are expert specialists in Whirlpool/Maytag washer driers. Were able to diagnose and fix a tricky problem - loose connection to a drier moisture sensor. But took a long time to set up service and had to stay on top of the job to make sure it got done.


Great service




Review of Dan Marc Appliance


Clem S.

Clem S.

REFRIGERATOR WHIRLPOOL WRT108FZDM05 "Seal system leak ,order part . ; ordrng 1 LOCKRINGKIT (1111111) and 1 W11209866 (COMPRESSOR ) and 1 W11407409 (EVAP)"

Near Morningside Dr, New York, NY 10025
Clem S.

Clem S.

REFRIGERATOR WHIRLPOOL KSC24C8EYP03 "Replaced defective parts ,test good ; used 1 W11396033 (LITE ASSY) from stock"

Near W 93rd St, New York, NY 10025
Adrian R.

Adrian R.

DISHWASHER WHIRLPOOL WDF320PADS1 Check and found that the heating element is broken. I spoke with someone from the management office which advise me to take a look and let her know that the problem. Which I did now I try to call her with the diagnosis and she said she would call back with payment but she didn’t. We’re not ordering any parts until we hear from the management.; ordrng 1 W10518394 (HEATING ELEMENT )

Near Stone St, New York, NY 10004
Eddy P.

Eddy P.

WASHER WHIRLPOOL WTW5000DW1 Ran full cycle could find any issues with the washer advised customer water pressure is very low.

Near E 102nd St, New York, NY 10029
Eddy P.

Eddy P.

WASHER/DRYER MAYTAG MET3800XW0 Replaced thermo fuse and thermistor ran test dryer is working fine again

Near E 80th St, New York, NY 10075
Eddy P.

Eddy P.

WASHER WHIRLPOOL WFW92HEFW0 "Washer needs drain hose clip, drain hose is tapping on the frame and making noise total $320.13 labor $115.00 ; ordrng 2 W10838078 (CLIP )s"

Near E 95th St, New York, NY 10128
Eddy P.

Eddy P.

WASHER WHIRLPOOL WHD862CHC1 Wire is grounded to chassis harness is broken somewhere ; ordrng 1 W11109746 (LOWER WIRE HARNESS ) and 1 W11157870 (WIRE HARNESS ) and 1 W11419213 (ACU)

Near York Ave, New York, NY 10065
Eddy P.

Eddy P.

DRYER WHIRLPOOL WHD560CHW1 "Sump drain hose was disconnected had open the dryer to reconnect, dryer is working fine now"

Near United Nations Plaza, New York, NY 10017
Eddy P.

Eddy P.

DRYER WHIRLPOOL LTE5243DZ2 "Replaced thermo fuse from truck stock, tanbtest dryer is working fine now"

Near W 23rd St, New York, NY 10011
Clem S.

Clem S.

MICROWAVE WHIRLPOOL KMHS120ESS5 "Replaced defective switch and bracket ,test good"

Near W 71st St, New York, NY 10023
Eddy P.

Eddy P.

WASHER WHIRLPOOL WFW3090JW0 Washer needs a new timer ACU board; ordrng 1 W11334214 (TIMER)

Near W 72nd St, New York, NY 10023
Clem S.

Clem S.

MICROWAVE JENN-AIR JMC2427DS01 "Replaced defective control panel ,test good"

Near 5th Ave, New York, NY 10019
Clem S.

Clem S.

REFRIG WHIRLPOOL "MKKKKK,KK" Found defective damper and condenser fan motor. Explain due to excess heat in control area may have to replace control . Decline parts unit also has broken right door . ; ordrng 1 W11035836 (cntrl-elec) and 1 W11087463 (damper) and 1 W11177620 (CON FAN MOTOR )

Near W 62nd St, New York, NY 10023
Adrian R.

Adrian R.

WASHER WHIRLPOOL WFW97HEDW0 "Replace the nameplate drawer, leave working properly."

Near Laight St, New York, NY 10013
Adrian R.

Adrian R.

DISHWASHER WHIRLPOOL GU1500XTLB0 "Replace the water inlet valve, leave working properly."

Near Broadway, New York, NY 10013
Adrian R.

Adrian R.

DRYER WHIRLPOOL MLE22PRAYW0 "Replace these parts, leave working properly."

Near 5th Ave, New York, NY 10017
Adrian R.

Adrian R.

DISHWASHER MAYTAG MDB4949SHZ1 "Check and found that the sump pump motor motor is defective. This part is not in stock at this moment, but the customer will be notified when it comes in.; ordrng 1 WPW10591570 (SUMP PUMP MOTOR )"

Near E 37th St, New York, NY 10016
Adrian R.

Adrian R.

DISHWASHER JENN-AIR JDB8700AWPS3 "Replace the drain pump, run test afterwards,leave working properly."

Near Sutton Pl S, New York, NY 10022
Adrian R.

Adrian R.

DISHWASHER AMANA ADB1400AGW1 "Replace all these parts, other parts is broken as well. The customer is going to have the dishwasher replace she said.; ordrng 3 WP8575897 (WHEEL TUB)s"

Near E 58th St, New York, NY 10022
Adrian R.

Adrian R.

REFRIG/FREEZER JENN-AIR JFC2087HRP Wrong part in the box water filter head. Need to reorder please. Return all these parts.; O-emld tckt

Near E 79th St, New York, NY 10075
Clem S.

Clem S.

RANGE WHIRLPOOL KGST307HBS5 "Clean LF burner ignitor surface ,test good"

Near W 71st St, New York, NY 10023
Eddy P.

Eddy P.

WASHER WHIRLPOOL WTW5000DW2 Washer needs new suspension rods. ; ordrng 1 W11130362 (SUSPENSION)

Near W 93rd St, New York, NY 10025
Eddy P.

Eddy P.

WASHER WHIRLPOOL WFW9151YW00 Replaced pump ran test washer is fine no more noise and draining out fine.

Near E 70th St, New York, NY 10021
Eddy P.

Eddy P.

DRYER MAYTAG MED5630HW0 30 e 62 Ran perform recalibration every check out fine. Instructed customer must use dryer balls to get smaller loads to dryer properly and or add more dryness level

Near E 62nd St, New York, NY 10065
Clem S.

Clem S.

WINE CELLAR WHIRLPOOL KUWS24RSBS01 Arrive customer 03 preorder part ; ordrng 1 W10163278 (thermostat) and 1 WPW10239390 (timer-def)

Near W 97th St, New York, NY 10025
Clem S.

Clem S.

MICROWAVE WHIRLPOOL FVHJJKK Arrive on call customer Sadi parts was already ordered for unit .

Near Central Park West, New York, NY 10025
Eddy P.

Eddy P.

WASHER WHIRLPOOL WTW5000DW1 Suspension rods are replaced recalibrate washer and ran test unit is working fine again

Near Water St, New York, NY 10002
Adrian R.

Adrian R.

DRYER WHIRLPOOL WHD560CHW1 "SR#7729773528 Check and found that the dryer is working as designed as per Whirlpool, the customer needs to get acquainted to this dryer."

Near E 10th St, New York, NY 10003
Adrian R.

Adrian R.

DISHWASHER WHIRLPOOL WDP370PAHW1 Check and found that the door needed to be align. Did the alignment leave closing properly.

Near Cornelia St, New York, NY 10014
Eddy P.

Eddy P.

WASHER WHIRLPOOL WTW8500DW3 Ran full test unit tested fine found no issues. Recalibrate washer

Near Lexington Ave, New York, NY 10029
Eddy P.

Eddy P.

WASHER MAYTAG MVWC465HW2 Apt. 14-c. Ran test found no issues with the washer device customer unit is working fine but the water pressure is very low and can cancel out if the washer doesn’t fill in time

Near E 115th St, New York, NY 10029
Eddy P.

Eddy P.

WASHER ROPER RTW4516FW2 Recalibrated washer ran test unit is working fine instruct customer how to cancel out cycles

Near E 98th St, New York, NY 10029
Clem S.

Clem S.

REFRIGERATOR WHIRLPOOL n/a "Broken end cap ,order parts ; ordrng 1 WP12656018 (endcap) and 1 WP12656105 (endcap)"

Near West End Ave, New York, NY 10024
Clem S.

Clem S.

WASHER WHIRLPOOL CHW9150GW1 "Found blocked din home rain . Reset control and explain to have drain clean ,test good"

Near Riverside Dr, New York, NY 10024
Eddy P.

Eddy P.

WASHER WHIRLPOOL WFW5090JW0 Washer needs timer for this repair. Unit is not responding ; ordrng 1 W11334605 (TIMER)

Near 8th Ave, New York, NY 10011
Clem S.

Clem S.

REFRIGERATOR JENN-AIR JUD24FCERSSO "Broken power cord and broken grill ,order part ; ordrng 1 W10204676 (cord-power) and 1 W10281494 (grille)"

Near W 94th St, New York, NY 10025
Eddy P.

Eddy P.

DRYER WHIRLPOOL LDR3822PQ2 Replace thermal fuse from Truck Stock rang test drives working fine advise customer must vent the dryer outside; used 1 WP3392519 (FUSE) from stock

Near E 115th St, New York, NY 10029
Clem S.

Clem S.

DISHWASHER WHIRLPOOL KUDI01ILBS2 Found defective wash motor and heating element . Part NA

Near W 95th St, New York, NY 10025
Clem S.

Clem S.

OVEN WHIRLPOOL KGRS505XWH03 "Replaced defective manifold and clean inner door glass ,test good ; used 1 WPW10204705 (MANIFOLD) from stock"

Near W 28th St, New York, NY 10001
Adrian R.

Adrian R.

RANGE WHIRLPOOL WEG750H0HW0 Check and found that the control panel is defective. The customer wishes to replace the complete stove. ; ordrng 1 W11339758 (CONSOLE PANEL )

Near Downing St, New York, NY 10014
Adrian R.

Adrian R.

DRYER WHIRLPOOL WED9290FCO "Replace the pump, leave working fine."

Near River Terrace, New York, NY 10282
Adrian R.

Adrian R.

DRYER MAYTAG MDG17PDAWW2 "This dryer we haven’t do any work on this dryer before. There’s two dryers inside the laundry room, this is a different one. Which also means that it’s not a call back.; ordrng 1 WPW10135233 (PUSH BUTTON SWITCH ASSEMBLY )"

Near Elizabeth St, New York, NY 10013
Adrian R.

Adrian R.

REFRIGERATOR AMANA ABB1924BRM00 Check and found that the light switch is defective.; ordrng 1 W11384469 (LIGHT SWITCH )

Near E Broadway, New York, NY 10002
Adrian R.

Adrian R.

LAUNDRY WHIRLPOOL MVWC215EW1 Check and found that the washer is working as designed. Run a cycle which works perfectly fine.

Near Grand St, New York, NY 10002