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Local Reviews
for New York, NY

Dan Marc Appliance Rated 4.6 out of 5 stars based on 169 customer reviews

Map of New York, NY

Joann




Review of Dan Marc Appliance

Excellent service The men were courteous neat and knew exactly what was necessary to do and did it in record time They also came within the allotted time period


Map of New York, NY

Great service




Review of Dan Marc Appliance

Overall excellent experience


Map of New York, NY

He is great




Review of Dan Marc Appliance


Map of New York, NY

Great




Review of Dan Marc Appliance

He was fine. Seemed very knowledgeable. I will take his advice and hope for the best


Map of New York, NY

Laszlo




Review of Dan Marc Appliance

It was a great experience working with Gilbane he was friendly has the parts and fix things fast.


Map of New York, NY

He was the best




Review of Dan Marc Appliance

Very polite


Map of New York, NY

Dryer Problem solved!




Review of Dan Marc Appliance

Courteous and proficeint technician, fixed the problem of the noisy dryer.


Map of New York, NY

Working Dishwasher




Review of Dan Marc Appliance


Map of New York, NY

Great




Review of Dan Marc Appliance

Great


Map of New York, NY

Great service




Review of Dan Marc Appliance


Great service




Review of Dan Marc Appliance

Yes


Fixed my washer!




Review of Dan Marc Appliance

Dan Marc is the provider of warranty service for PC Richard. They were easy to schedule, were within the window and fixed my washing machine, so I’m happy.


Great job




Review of Dan Marc Appliance


Reliable and knowledgeable




Review of Dan Marc Appliance

Eddy explained the problem with our dryer very clearly, and told us what our options were. We decided to have the motor replaced. Eddy returned to do the job and was quick and courteous. The dryer is running like new -- we are very happy with the repair.


horrible customer service in office but great technicians




Review of Dan Marc Appliance

The technicians at the company are great and they are very knowledge, competent and nice. The office though is absolutely horrific. They are not accommodating at all and make things a lot difficult than they need to be. If you put in a service request, they give you a date and time frame that is not negotiable and if you can’t be there, then you have to keep rescheduling. They don’t give you the time frame until the night before which is very inconvenient. I have had to take off work twice already to wait around and to make matters worse, both times the technician showed up late past the window frame and the second time, the office ordered the wrong part for my dryer when I had already been waiting 4 weeks for this issue to get resolved. My washer ended up going out too and I asked them if they can please check it out while the technician was here and they said no that I would have to call in for another service request and it would be on a different day. The company itself is awful and would never recommend them or use them again after this issue is resolved and I have filed a formal complaint with whirlpool since they outsource their service calls to other local small companies. The techs are great and super nice but it’s not their fault they have to deal with an incompetent office and the customer complaints of the office.


Professional and Courteous Service




Review of Dan Marc Appliance

I was extremely happy with the service. Your employee was professional, courteous and well informed.


Unsatisfactory




Review of Dan Marc Appliance

Technician didn’t inspire confidence and didn’t fix the problem


Great repairman terrible scheduling




Review of Dan Marc Appliance


Great service




Review of Dan Marc Appliance

Yes


WELL DONE !




Review of Dan Marc Appliance

When I, finally, connected to the repairman, personally, he repaired my broken hinge on the washing machine door to my satisfaction. The service was great; but, all of the plastic in my Maytag washing machine was a big shock !


Ok




Review of Dan Marc Appliance

Very little communication about appointment time


Great service




Review of Dan Marc Appliance

Fixed the problem - patient - took time to properly troubleshoot root of issue to prevent recurrence


great service




Review of Dan Marc Appliance

the serviceman was very efficient.very polite and fixed the problem.


Good




Review of Dan Marc Appliance


Great person




Review of Dan Marc Appliance

Experience was great. However I still do not understand how a very large washer like the one that I have is only able to fill up half way as a heavy load. The services mark state’s that it will only fill up half way for heavy and large load setting which do not make sense. I have a half of washer that is unfilled and a waste of having a washer this large for half of the use. I will be returning it


Clem S.

Clem S.

REFRIGERATOR JENN-AIR JS42PPDUDB15 "Broken brittle dispenser tube in door ,order part ; ordrng 1 LW10292432 (dor-fip us) and 1 W10271541 (fitting)"

Near Park Ave, New York, NY 10128
Kenly S.

Kenly S.

RANGE WHIRLPOOL WFG505M0BS3 part installed the unit is working fine

Near Harlem River Dr, New York, NY 10039
Kenly S.

Kenly S.

M/W OTR JENN-AIR JMV9196CS3 part installed the unit is working fine

Near W 121st St, New York, NY 10027
Damian T.

Damian T.

DISHWASHER KITCHEN-AID KDFE104DWH2 Checked and found unit has a defective wash motor and heating element. ; ordrng 1 W10703867 (heater) and 1 WPW10605057 (pump and motor assy)

Near E 40th St, New York, NY 10016
Damian T.

Damian T.

REFRIG/FREEZER WHIRLPOOL WRT518SZFM00 Checked unit and adjusted fridge gasket. Customer education needed on mullion heater between freezer and fridge compartment. Unit working as designed.

Near Haven Plaza, New York, NY 10009
Eddy P.

Eddy P.

DRYER WHIRLPOOL WGD92HEFW0 "Replaced bracket for the glass seal unit is working fine now, seal is not popping off"

Near W 19th St, New York, NY 10011
Eddy P.

Eddy P.

DRYER WHIRLPOOL WHD862CHC0 "Replaced auxiliary fan and CCU ran test with towels, the unit is now working properly"

Near United Nations Plaza, New York, NY 10017
Damian T.

Damian T.

REFRIGERATOR WHIRLPOOL MFD2561HES Replaced mullion rail and adjust fridge doors. Unit ok.

Near E 56th St, New York, NY 10022
Clem S.

Clem S.

WASHER/DRYER MAYTAG MET3800TW2 "Replaced parts,test good"

Near Broadway, New York, NY 10023
Clem S.

Clem S.

DISHWASHER WHIRLPOOL WDF330PAHB1 "Repair kinked drain hose and elevate hose to stop back flow ,test good Explain it is best to add check valve to drain Nader sink"

Near 5th Ave, New York, NY 10019
Clem S.

Clem S.

WASHER WHIRLPOOL WFW86HEBC0 "Clean pump filter,test good"

Near W 37th St, New York, NY 10018
Clem S.

Clem S.

REFRIGERATOR MAYTAG MBF195FEZ01 "Found freezer door not sealing . Adjust freezer door and remove frost ,test good"

Near Elizabeth St, New York, NY 10012
Damian T.

Damian T.

BEVERAGE CENTER KITCHEN AID KUWS24RSSS03 "Replaced door hinge+washer, thermostat and separator. Left unit working as designed."

Near Sutton Pl S, New York, NY 10022
Adrian R.

Adrian R.

DRYER WHIRLPOOL LTE5243DQ2 Replace the belt leave working.

Near Bowery, New York, NY 10002
Adrian R.

Adrian R.

REFRIGERATOR WHIRLPOOL ETOMSRXTL01 Install part leave working properly.

Near Essex St, New York, NY 10002
Adrian R.

Adrian R.

WASHER WHIRLPOOL WFC7500VW2 Remove coins from inside the drain pump housing run test leave working fine.

Near Franklin St, New York, NY 10013
Kenly S.

Kenly S.

REFRIG/FREEZER KITCHEN AID KBFS20EVMS0 I checked and found that the Start Device and the capacitor were defective replace them using one I had in my stock truck

Near Lexington Ave, New York, NY 10029
Kenly S.

Kenly S.

REFRIG/FREEZER KITCHEN AID KBFS20EVMS0 replace the condensation tray with one that the customer had

Near Lexington Ave, New York, NY 10029
Damian T.

Damian T.

WASHER WHIRLPOOL WFW6620HC0 "Checked unit, ran diagnostics and found saved error codes for unbalanced load and excessive sudsing. Reset unit, ran cycle and unit worked as designed. Customer education was needed."

Near Park Ave, New York, NY 10021
Damian T.

Damian T.

WASHER WHIRLPOOL MVWP575GW0 "Checked and found unit has a defective drive motor, belt and faulty door lock."

Near E 72nd St, New York, NY 10021
Damian T.

Damian T.

ICE MAKER KITCHEN AID KUIX505ESS0 Checked and found unit has a faulty water filter; ordrng 1 F2WC9I1 (filter)

Near Park Ave, New York, NY 10065
Damian T.

Damian T.

REFRIG/FREEZER KITCHENAID KSCS25INSS01 Checked and found unit has a defective electronic control board. Unable to give price/estimate due to parts list having piece unavailable. Please research if there’s a possible replacement part available for unit and contact client.

Near E 79th St, New York, NY 10075
Eddy P.

Eddy P.

WASHER WHIRLPOOL WFW88HEAW0 Door lock MCU and basket tub will need to be replaced in the short future advised customer they will think about it. ; ordrng 1 WP8183270 (DOOR LOCK )

Near E 76th St, New York, NY 10021
Adrian R.

Adrian R.

WASHER WHIRLPOOL WFW9151YW00 Needs parts. The customer going to replace the washer.; ordrng 1 W11239040 (REAR TUB ) and 1 WPW10202 (TUB)

Near Bedford St, New York, NY 10014
Eddy P.

Eddy P.

WASHER WHIRLPOOL WFC7500VW2 Replaced MCU washer is working fine now.

Near Central Park West, New York, NY 10023
Eddy P.

Eddy P.

DRYER WHIRLPOOL CEM2745FQ0 Coin mechanic was getting stuck ajusted unit is working fine now

Near Convent Ave, New York, NY 10031
Kenly S.

Kenly S.

REFRIGERATOR WHIRLPOOL WRF550CDHZ00 part installed the unit is working well but the customer needs to replace the water filter

Near W 190th St, New York, NY 10040
Kenly S.

Kenly S.

DISHWASHER KITCHEN AID KDFE104DWH5 check and I didn't find leaking in the unit

Near W 83rd St, New York, NY 10024
Kenly S.

Kenly S.

RANGE KITCHENAID KFGD500ESS01 check and found that the control board is defective; ordrng 1 W10877013 (CONTROL BOARD )

Near West End Ave, New York, NY 10025
Damian T.

Damian T.

D/WASHER UNDCTR WHIRLPOOL WDT970SAHZ0 "Checked and found unit’s not draining due to debris blockage at kitchen sink drainage connection to drain hose. Remove blockage, rechecked, ran diagnostics and unit tested ok."

Near E 74th St, New York, NY 10021
Damian T.

Damian T.

DISHWASHER WHIRLPOOL WDF540PADB1 "Replaced console assembly, vent gasket, rechecked functions and unit tested ok."

Near East 86th St, New York, NY 10028
Damian T.

Damian T.

DISHWASHER WHIRLPOOL WDF520PADW7 "Checked and found unit not draining due to faulty under sink drainage system that requires a plumber to rectify. Disconnect unit’s drain tube from sink, ran checks and unit tested ok."

Near Park Ave, New York, NY 10028
Damian T.

Damian T.

RANGE WHIRLPOOL KGRA806PSS00 Checked and found unit has a defective cooling fan and defective keypad. ; ordrng 1 W10810687 (blower) and 1 WP9756559ES (swtch-memb)

Near York Ave, New York, NY 10028
Damian T.

Damian T.

DISHWASHER WHIRLPOOL WDF330PAHW1 "Checked and found unit has a defective heater element, faulty dispenser and electronic control unit. ; ordrng 1 W10518394 (heater) and 1 W11087226 (control elec) and 1 WP661566 (thermostat) and 1 WPW10671905 (deterg disp asm)"

Near E 74th St, New York, NY 10021
Damian T.

Damian T.

REFRIGERATOR KITCHENAID KBF042FTX03 Checked and found unit has a torn fridge door gaskets. ; ordrng 2 8201809 (gasket-fip)s

Near E 61st St, New York, NY 10065
Eddy P.

Eddy P.

WASHER MAYTAG MVWC465HW2 Could not find any issues with the washer leaking ran 2 full test unit was working as designed

Near Harlem River Dr, New York, NY 10039
Eddy P.

Eddy P.

WASHER AMANA NTW4516FW1 Water pressure going into the washer is very low unit is canceling out before hand. Recalibrated washer. Operating as designed

Near E 105th St, New York, NY 10029
Eddy P.

Eddy P.

WASHER WHIRLPOOL WTW5500XW0 Installed lid striker ran test washer working fine now

Near E 106th St, New York, NY 10029
Eddy P.

Eddy P.

WASHER WHIRLPOOL LAT9700AAW Need COI sent to 45eastend@gmail.comUnit need new dampers and belt ordering additional parts in case needed. Customer paid $200.00 with CC. Need MAYTAG TOOLS; ordrng 1 12112425 (BELT) and 1 203956 (DAMPERS ) and 1 WP214433 (HOSE) and 1 WP6-2011900 (BRAKE) and 1 WP6-2301530 (PULLEY )

Near East End Ave, New York, NY 10028
Kenly S.

Kenly S.

OVEN WHIRLPOOL KGSA906PSS02 Check and I found that the unit when you turn on the back burns on the right side makes a small explosion for which you need to change the Manifold (Cooktop) which is discounted. I am leaving the gas and the eltricity of the unit as you can see in the photo we are not responsible if the customer turns on the stove

Near W 116th St, New York, NY 10026
Eddy P.

Eddy P.

DRYER-ELECTRIC WHIRLPOOL WED99HEDW0 Auxiliary fan grill blocked with lint unit was over heating. Removed dryer is working ok

Near E 85th St, New York, NY 10028
Kenly S.

Kenly S.

DISHWASHER KITCHENAID KDTE104EWH4 check and found nothing defective in the unit is working fine

Near Broadway, New York, NY 10027
Kenly S.

Kenly S.

DISHWASHER KITCHEN-AID KDTE104DSS0 clean the unit filter and adjust the door

Near Riverside Dr W, New York, NY 10032
Kenly S.

Kenly S.

REFRIG/FREEZER WHIRLPOOL WRF535SMBM00 install the compressor and the tube and the unit working well

Near Audubon Ave, New York, NY 10033