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for New York, NY
Late arrival but great service.
Toby - New York, NY
Eddy was great! He came very late but he diagnosed and fixed the problem.
Wilson- - New York, NY
Awful attitude of Damian T.
Chandra - New York, NY
Don’t have this guy come to your house unless you want to be disrespected, interrogated and give you an overall nasty attitude. Just awful!!!
Marcia - New York, NY
Beth - New York, NY
Job Well Done
Jeff - New York, NY
The serviceman was very professional.
Excellent service call he was very professional
A - New York, NY
Mindy - New York, NY
Aquemy - New York, NY
Robert - New York, NY
Your technician Tobias D came on time and quickly diagnosed the problem and he went above
Bruce - New York, NY
Robert - New York, NY
Maritza - New York, NY
Overall experience was amazing, very polite and educated. Truly appreciated his technical skills and his customer focus in resolving my issue Again thank you truly appreciated it
Melanie - New York, NY
Eddy was great
Walter - New York, NY
Rita - New York, NY
The tech took time to expertly discover the root of the problem and rectified it. Our experience with him could not have been better.
"Chaim - New York, NY
Damien T. Rocks!!!
Stephanie - New York, NY
Damien is not only a nice person, he does fantastic work! Our fridge works (and looks) better than ever thanks to him!
Karyn - New York, NY
The technician was able to figure out why my dish washer wasn't functioning.
Molly - New York, NY
The technician was efficient, effective, and courteous.
I changed my contact info and this information was not updated so the surprise visit was unwelcome.
Sandy - New York, NY
I changed my contact number When contacting kitchen aid for service . I was told nothing was available and I would be contacted with 3 days. The service man showed up out of nowhere but I was grateful for the cost. Please make sure my contact info is updated to 917-405-2739.
All went Well
Kathy - New York, NY
No problems; friendly service and machine was fixed.
Frank - New York, NY
Carmen - New York, NY
Great and prompt service
Ilona - New York, NY
DRYER WHIRLPOOL WED8300SW2 Replaced motor ran test dryer is working fine.
REFRIGERATOR KITCHENAID KRMF706ESS00 Found defect in filter causing filter not to latch in placemat rusting ice bin . Replaced placed filter and order bin to be mailed to customer . Test good ; ordrng 1 W11129522 (ice-contnr)
MICROWAVE WHIRLPOOL WMH78019HV0 "Checked and found unit has a broken door, defective door switch and an open fuse.; ordrng 1 W10138793 (fuse) and 1 W10211974 (switch) and 1 W10269458 (switch) and 1 W10727360 (microswitch) and 1 W11188096 (door/mw) and 1 WP8206419 (interlock) and 1 WPW10156813 (interlock)"
DRYER - ELECTRIC WHIRLPOOL WED7000DW2 Unit was damaged during shipping and has a dent on the side customer want it repair. Spoke to Mike at Whirpool sr# Need POP from customer Big job need 4 count. Part # 8533643For side panel. Customer will call back
WASHER WHIRLPOOL MHW2000AWW Washer may need a new timer the spin cycle is working intermittent part # WP22002452 timer.
DISHWASHER KITCHENAID KDTM504EPA0 part installed the unit is working fine
MICROWAVE O.T.R. JENN AIR JMV9196CS1 "Defective switch ,broken light socket cause defective control,order part; ordrng 2 W10572351 (socket-lmp)s and 2 W10709921 (bulb-light)s and 1 WPW10686549 (cntrl-elec)"
D/WASHER UNDCTR KITCHEN-AID n/a parts installed the unit is working well
WASHER WHIRLPOOL WTW5000DW1 the screws that the engine grabs with the GEARCASE are damaged; ordrng 2 W10182109 (SCREW )s and 1 W11035751 (GEARCASE ASSEMBLY)
WASHER MAYTAG MVWX655DW1 parts installed the unit is working well
WASHER WHIRLPOOL WFW90HEFW0 "Ran test washer was working fine, unit had the cold water slightly off. Customer was not home for the trip. $143.95"
WASHER WHIRLPOOL WFW85HEFW1 Checked and found no supply water going to unit. Advised client to hire a plumber to rectify issue. Building maintenance staff will check water supply.
WASHER MAYTAG MHWE300VW12 Checked and found unit has a defective dispenser seal. Client paying only diagnostic fees at this time and will call back if she decides on completing repairs.
DRYER WHIRLPOOL WE9600TW1 "Replaced electronic control unit, rechecked functions and unit tested ok."
WASHER WHIRLPOOL WTW5000DW1 I installed the suspensions and the unit is working well
WASHER/DRYER MAYTAG LSE7806ACE "Replaced left hand side roller dryer is working much better now , no more noise ; used 1 12001541 (rollers) from stock"
WASHER WHIRLPOOL LTE6234DQ0 "Washer needs motor coupler and dog agitator, customer not home for the trip charge payment $335.28 parts labor ; ordrng 1 285751 (DOG AGITATOR ) and 1 285753A (COUPLER) and 1 80040 (DOG AGITATOR )"
WASHER WHIRLPOOL LTG5243DQ1 Agitator keeps popping off. Needs new one. ; ordrng 1 WP3349098 (AGITATOR ) and 1 WP63840 (AGITATOR FILTER)
DISHWASHER WHIRLPOOL WDF750SAYW1 "Defective wash motor ,Wp will overnight part to customer"
REF T/M 16 CFFF WHIRLPOOL WRT316SFDM01 "New door came damage ,order part ; ordrng 1 LW10681318 (dor-fip)"
ICEMAKER KITCHENAID KUIX535HPS00 Need a water pump assembly. Office will call the customer with a return date.; ordrng 1 1901A (pump)
REFRIGERATOR KITCHENAID KBFS20EVMS11 "Check and found that the ice maker arm was on off. Turn the ice maker arm back on, leave working properly"
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Check and found that the freon was a little low than what it should actually be. Did a leak check didn’t see any but noticed that there’s a dye filter is already installed on the system, leave working fine will return sometime to check the freon level."
WASHER WHILPOOL WDF518SAHM "Check and found that the drain pump is defective, needs to be replace.; ordrng 1 W11226877 (pump-drain)"
BUILT-IN M/W JENN-AIR JMDFS24GS0 "Unit touching cabinet , pull out unit test good ."
REFRIGERATOR JENN-AIR JF42NXFXDW01 "Wrong part ,reorder ; ordrng 1 8201809 (gasket-fip)"
WASHER MAYTAG MVWB855DW0 "Replaced parts ,test good"
WASHER WHIRLPOOL WFW92HEFW0 "Check and found that there’s was a lot of soap suds was inside the washer, which causes the washer to kept on draining. Flush out the tub,leave working fine."
REFRIGERATOR WHIRLPOOL WRT108FZDM02 "Replace the control box, leave working fine."
WASHER AMANA NTW4516FW1 Check and found that the drain hose isn’t the correct type. And bent the customer going to have it replace themselves.
M/W OTR WHIRLPOOL WMH53521HZ3 "Checked unit, functions and found no issues. Customer education was needed."
DISHWASHER KITCHENAID KDTE234GPS0 Checked and found unit has a defective wash motor and electronic control unit ; ordrng 1 W11085683 (pump&motor) and 1 W11305303 (cntrl-elec)
DRYER WHIRLPOOL LDR3822PQ2 Dryer needs a new element. Dryer not as hot as it should ; ordrng 1 WP3403591 (ELEMENT)
REFRIG/FREEZER WHIRLPOOL ED2KVEXVB01 check and found that the icemaker and the water valve are defective; ordrng 1 W10408179 (WATER VALVE ) and 1 WPW10190965 (ICEMAKER MAKER )
REF BOT/MT 21CF WHIRLPOOL WRB322DMBM01 check and found nothing defective in the unit is working fine
WASHER MAYTAG MVWC465HW0 reset control
D/WASHER UNDCTR KITCHEN-AID KDFE104DWH1 check and found that the gasket was defective and replace it with a p
REF BOT/MT 18CF WHIRLPOOL WRB119WFBW01 check and found nothing defective in the unit is working fine. the door gets a little hard to open the something somewhat normal
REF T/M 14 CFFF WHIRLPOOL WRT104TFDW00 The customer has a lot of food inside the fridge that does not allow the door to close well and a condensation is created. but the unit was working well
REF BOT/MT 19CF KITCHEN-AID KRBR109ESS00 check and found that the handle was defective replace them with a p
WASHER WHIRLPOOL MAH22PDBWW0 Washer needs a new coin optic sensor but it’s N/A. Customer is going to try to find it online
DRYER EL WHIRLPOOL LDR3822PQ2 "Replaced motor and blower fan, ran cycle dryer is working properly now"
WASHER WHIRLPOOL MVWC415EW1 Replaced wire harness ran test washer is working fine. Customer will be bill for the parts labor and trip charge $417.00
WASHER AMANA NTW4516FW3 Replaced actuator and cam pulley ran test unit is working fine