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Local Reviews
for Point Pleasant Beach, NJ
Great Service on time and professional
Jeff - Point Pleasant Beach, NJ
So impressed!
Belinda - Point Pleasant Beach, NJ
Tyler was wonderful. He obviously knew what he was doing. He was helpful, informative, and punctual! What a nice, skilled young man!
Very satisfied
Francine - Point Pleasant Beach, NJ
The Dan mark technician was professional, knowledgeable and very efficient. Very satisfied.
Timely, thorough and efficient
Sacha - Point Pleasant Beach, NJ
Evaluation
Joseph - Point Pleasant Beach, NJ
Professional and fair evaluation
Tyler S.
REFRIG/FREEZER KITCHEN AID KRFC704FSS00 "Allow three job counts on return. Ordering dual valve, pressure regulator, and cooling duct gaskets which are missing from left hand door.; ordrng 1 W10786952 (REGULATOR) and 1 W11194380 (VALVE) and 2 W11227369 (GASKET)s"
Tyler S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Installed new water valve. Found leak from left door hinge tubing. Air likely getting into tubing from there. Corrected and water now dispensing properly.
Tyler S.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Found freezer LED light faulty causing many of the other LED lights to flicker. Went to change out freezer LED but wiring and connector was shoved to far inside liner and caught in foam within liner. No slack on wiring and connector came off wiring to LED. Documented with tech-line, unit is unrepairable. Called customers extended warranty to notify them. SR7727352539."
Tyler S.
WASHER WHIRLPOOL WFW5620HW0 "Installed latch, unit checks good through testing. Found F0E5 off balance load which is new. Advised customer on loading. No single items or overloading, and try not to mix different fabrics. Everything else looks good."
Tyler S.
REFRIGERATOR KITCHENAID KBFN402ESS02 "Source of noise was inlet valve trying to fill icemaker with water. Fridge has no water supply, turned off icemaker. No further issue."
Tyler S.
WASHER WHIRLPOOL WFW5620HW0 "Dryer stacked on unit in tight location. Customer says unit wasn’t filling with water. Found a F5E2 lock failure code stored. No other codes. All water valves test good in diagnostics, good water flow into machine. Automatic test mode goes through with no issues. Started a regular cycle, sensed and filled fine. Ordering a door lock.; ordrng 1 W11316250 (LATCH)"
Tyler S.
WASHER WHIRLPOOL WTW7500GW2 "Impeller turns very slowly when entire basket should be spinning. Found F7E5 shifter fault. Unit is not shifting from agitation to spin, stuck. Went under machine found slider binding. Won’t slide back up after coming down. Oiled it up and moved it around until it started sliding up and down smoothly. Ran auto test, worked good. Had customer throw a load in, worked good."
Frank C.
REFRIG/FREEZER JENN-AIR JFC2089BEM03 Order damper ; ordrng 1 W10594329 (control)
Frank C.
DRYER WHIRLPOOL WGD4815EW2 Found customer had gas valve shut off
Tyler S.
RANGE WHIRLPOOL n/a Customer had to much stacked in storage tray underneath stealing spark from ignitor. Removed a few things from underneath and now lights properly. Collected $122.57 by check.
Marc C.
DRYER WHIRLPOOL WED9400SW2 Replace thermostat and fuse tested unit heat OK
Eric P.
WASHER MAYTAG MVWX655DW1 "Ep-2nd man to TY, installed gearcase,basket and washplate"
Marc C.
DRYER WHIRLPOOL WED9400SW2 Tested unit found open thermal fuse on heater not truck stock; ordrng 1 279973 (cutoff-tml)
Marc C.
MICROWAVE MAYTAG MMV1174FZ2 Test tested unit found microwave not installed properly cabinet crooked see photos advise customer to have microwave installed properly if he has an issue call back
Tyler S.
WASHER MAYTAG MVWX655DW1 "New outer tub came cracked, have to reorder. PLEASE ALLOW EXTRA TIME FOR 2 MEN!!!; ordrng 1 W11219115 (TUB-OUTER)"
Robert D.
WASHER MAYTAG MVWX655DW1 Asst TY. See TY notes.
Marc C.
DISHWASHER KITCHENAID KDTM354EBS3 "As per office parts and labor covered under S code 22916 install top rails for top rack tested unit OK; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Tyler S.
MICROWAVE MAYTAG MMV1174DS3 "Vent grill broke off and needs to be replaced. Total cost to customer would be $161.23. Part $76.21, Labor $75.00, tax $10.02. Called saftey to document was given auth for full repair MNB75NBWPL1. SR#7726429407.; ordrng 1 W10718218 (GRILL-VENT)"
Tyler S.
WASHER WHIRLPOOL MVWB765FW3 "Installed new gearcase and agitator. Ran quick test and calibration, tests good."
Frank C.
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Replaced faulty compressor and die drier. Checked operation ok
Chris H.
FREEZER WHIRLPOOL KFIS29BBBL00 "CH - unit has no cooling. Found zero frost pattern on fc evap, possible discoloration behind rc evap. Under t has silver uncoqted rc evap. Symptoms consistent with sp# W10666205C - mod/ser in range. Unit needs new rc evaporator {W10917531}, compressor {W10276644}, uv drier {WPW10143759}, sealed system tech and extra time on return. Parts and loabor covered under special project S71233. Customer paid service fee plus tax, $122.57 total by credit card, ref# 1637638166; ordrng 1 W10276644 (COMPRESSOR ) and 1 W10917531 (EVAPORATOR) and 1 WPW10143759 (DRIER)"
Tyler S.
DRYER WHIRLPOOL WGD8000DW4 "Installed flame sensor and set of coil valves from truck stock. Has heat, tests good.; used 1 279834 (COIL-VALVE) from stock"
Tyler S.
DISHWASHER KITCHENAID KDFE104DSS5 "Unit had bad wash motor, ordering new sump. ; ordrng 1 W11085683 (PUMP&MOTOR)"
Tyler S.
REFRIGERATOR WHIRLPOOL JCD2389GEW Drain tube in back of unit was disconnected so unit was draining onto condenser fan and onto floor. Reconnected and secured with a zip-tie to make sure it stays. Multiple drain clog repairs were done which most likely resulted in tube loosening up a bit. Collected $213.20 by visa.
Tyler S.
DISHWASHER WHIRLPOOL WDTA75SAHN0 "Installed sump, cleared errors, and ran diagnostic cycle. Tests good."
Brian H.
KITCHEN MAYTAG MDB8959SAS1 Diagnosed working ok.
Tyler S.
DISHWASHER WHIRLPOOL WDTA75SAHN0 "Has defective wash motor, causing no wash and heater to be locked out. F4E3 errors and F7E1. Ordering sump. ; ordrng 1 W11219382 (PUMP&MOTOR)"
Tyler S.
WASHER WHIRLPOOL MVWC416FW0 "Nothing wrong. Customer concerned that lid doesn’t lock during sensing and wash. Its not supposed to, only during spin. Verified my repair is good for the second time."
Tyler S.
DISHWASHER KITCHENAID KDTE104ESS3 Found dispenser working at this time in diagnostic cycle and normal cycle. No issues found.
Tyler S.
WASHER MAYTAG MVWC416FW1 "Installed parts, tests good."
Tyler S.
DISHWASHER AMANA ADB1400AGW1 "Wash motor that I installed a month ago is now faulty, second wash motor bad in warranty. Left customer Whirlpool customer care #. ; ordrng 1 W10888591 (PUMP&MOTOR)"
Tyler S.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Repaired loose wire to heat element. All components working. Educated customer on rinse aid usage, running the hot water before starting cycles, and using heated dry options."
Tyler S.
WASHER MAYTAG MVWC416FW1 "Agitator came loose again. Ordering new agitator, wash plate, and bolt. ; ordrng 1 W10772621 (SCREW) and 1 W10836692 (AGITATOR) and 1 W10846191 (IMPELLER)"
Tyler S.
DISHWASHER WHIRLPOOL WDT780SAEM1 Bad wash motor. Installed new sump from truck. Tests good.; used 1 WPW10605057 (PUMP & MOTOR) from stock
Chris H.
WASHER MAYTAG MVWC416FW1 "CH - found unit with broken agitator barrel - would require new agitator {W10836692} to repair. Unit is being used in an assisted living facility. Called trade partners to report - sr# 7724016055. Per trade partners, unit being used in commercial facility voids warranty unless customer can provide a 5013c form proving that facility is being operated as a non-profit. Left message with a worker for the owner, called owner and left voice mail explaining this. If facility is for profit, customer would be responsible for cost of repair."
Tyler S.
DRYER MAYTAG MGDC200XW2 "Installed new thermal cutoff, now heating and tests good. Advised to have venting cleaned."
Tyler S.
WASHER WHIRLPOOL WTW5000DW1 "Installed drain pump, tests good. Customer paid remaining balance 207.89 by card."
Tyler S.
LAUNDRY WHIRLPOOL WTW8200YW0 "Unit has multiple issues, basket drive hub is stripped and RPS sensor is faulty causing F51 error. Bearings are also loud and need to be replaced. Quoted $549.07 to repair, declined. Paid service fee $122.57 by card."
Tyler S.
WASHER WHIRLPOOL WTW5000DW1 "Drain pump needs to be replaced. Has water in basket, won’t go into diagnostics. Estimate $415.78. Trip $114.95, Labor $135.00, Part $140.00, tax $25.83. Paid half $207.89 by card. ; ordrng 1 W10876600 (PUMP)"
Tyler S.
DISHWASHER AMANA ADB1400AGW1 Wash motor is faulty. Needs new sump assembly. ; ordrng 1 W10888591 (PUMP&MOTOR)
Tyler S.
OVEN KITCHENAID KEBS209BSS01 Installed upper oven door glass. Collected remaining balance $208.15 by card.