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Local Reviews
for Robbinsville Township, NJ
Powered by Fluid LOCALGreat service tech
Caroline - Robbinsville Township, NJ
Trevor was quick, responsive and straight forward. Warned of delays on getting parts. Then fixed everything!
Very happy
Lea - Robbinsville Township, NJ
"Excellent Extended Warranty Service "
cjc - Robbinsville Township, NJ
After misleading advice from the manufacturer, DanMarc really made good on our extended warranty plan with them. Trevor( the technician) was prompt, polite, very efficient, and neat. We're still not absolutely sure about whether the repair totally resolved the problem totally, but we're very happy with DanMarc.
Great service
Jay - Robbinsville Township, NJ
Quick service
Diane - Robbinsville Township, NJ
Grace
Grace - Robbinsville Township, NJ
I wish the microwave could have been fixed by Dan instead of wasting another day. So I had Home Depot come and remove it to get my money back. Terrible installation had 4 men at my house 2 different times. Dad came from Kitchen Aid and old me the microwave wasn’t installed correctly. I wish Dad could have fixed the problem. Instead I had it returned. So disappointed!!!
Trevor B.
WALL OVEN KITCHEN AID KOST100ESS00 TB- Installed new t.o.d. Tests good. Customer paid balance $189.67 by cc.
Trevor B.
WALL OVEN KITCHEN AID KOST100ESS00 TB- Installed new thermal fuse. Unable to remove oven completely from wall space due to insufficient slack on electrical whip. Advised customer to have electrician disconnect wiring from junction box to make unit accessible for repair. Replacement t.o.d was left with customer. Customer will call back to reschedule once unit has been made accessible. ; O-emld tckt
Trevor B.
DISHWASHER JENN-AIR JDTSS244GS0 TB- Ran diagnostics and found no functional issues. Dispenser and all other operations working as designed.
Trevor B.
OVEN JENN-AIR JJW2430DS01 TB- Installed new UI assy (part supplied by customer). Tests good.
Trevor B.
REFRIGERATOR MAYTAG MSS26C6MFZ00 TB- Installed new control and dispenser motor. Tests good.
Trevor B.
DRYER WHIRLPOOL WED7500VW0 "TB- Installed new dryer door switch, t.c.o and high limit thermostat. Tests good. Installed new washer door latch assy. Tests good. Paid balance $353.81 by cc ref# 3368247657."
Trevor B.
REFRIG/FREEZER WHIRLPOOL KFCS22EVMS0 TB- Unit has failed compressor. Gave estimate for replacement compressor. Customer declined repair at this time. Paid service charge $125.76 by cc ref# 3327509265.
Trevor B.
DISHWASHER WHIRLPOOL WDT750SAHZ0 TB- Unit needs upper rack adjusters. Paid $124.59 by cc ref# 3325469266. Owes $124.58 on return.; ordrng 1 W10712395 (ADJUSTER ) and 1 WPW10508950 (RACK STOP)
Trevor B.
COOKTOP JENN-AIR JGC3536GS00 TB- Right rear switch is non-operational. Needs replacement switch harness.; ordrng 1 W11043536 (HARNESS)
Trevor B.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 TB- Unit has failed control. Also found UI buttons erratic non-responsive. Gave customer estimate for replacement parts and labor. Customer declined repair at this time. Paid service charge $125.76 by cc ref# 3317733438.
Trevor B.
WASHER MAYTAG MVWB765FW2 TB- Installed new control and UI console. Tests good.
Trevor B.
OVEN JENN-AIR JJW2430DS02 TB- Installed new UI console (part supplied by customer). Tests good.
Trevor B.
LAUNDRY MAYTAG MVWB855DC3 TB- Installed new lid and mounting screws. Tests good.
Trevor B.
WASHER MAYTAG MVWX655DW1 "TB- Repeat issue where basket hub keeps stripping out. Needs replacement gearcase, drive hub, washplate and bolt.; ordrng 1 W10528947 (HUB) and 1 W10752187 (BOLT) and 1 W10902814 (WASHPLATE ) and 1 W11035751 (GEARCASE)"
Trevor B.
WASHER MAYTAG MVWX655DW1 "TB- Repeat issue where basket hub keeps stripping out. Needs replacement gearcase, drive hub, washplate and bolt.; ordrng 1 W10528947 (HUB) and 1 W10752187 (BOLT) and 1 W10902814 (WASHPLATE ) and 1 W11035751 (GEARCASE)"
Robert D.
WASHER MAYTAG MVWC565FW0 "Agitator is seized to drive shaft. Cant separate it from shaft. Unit will need new basket and tub assm. 2 men with 3 job count on return. Ordering basket, outer tub, agitator, drive hub, screws and filter. Send cam on return with tech. ; ordrng 1 W10528947 (DRIVE HUB) and 1 W10752719 (BASKET) and 1 W11161960 (AGITATOR) and 1 W11219115 (OUTER TUB) and 2 WP8533928 (FILTER SCREW)s and 6 WP8533953 (SCREW)s and 1 WPW10215093 (DRAIN FILTER)"
Trevor B.
DRYER MAYTAG MGDB835DW4 TB- No functional issues found with unit at this time.
Trevor B.
WASHER MAYTAG MVWC565FW0 TB- Unit has failed bearings. Needs replacement gearcase.; ordrng 1 W11035751 (GEARCASE)
Robert D.
REFRIGERATOR KITCHENAID KFIS29BBMS00 Replaced evaporator. Unit held vacuum fine. Dumped full charge. Advised cust to allow 24-48 hours for optimal temps.
Robert D.
REFRIGERATOR KITCHENAID KFIS29BBMS00 No cool from faulty silver FF evap. Unit needs updated evap with acrylic coating. Evaporator is covered under misc warr. Ordering FF evaporator. 2 job count on return. Cust owes $396.21 on return. ; ordrng 1 W10917531 (FF EVAPORATOR)
Robert D.
DRYER WHIRLPOOL WGD5620HW0 Installed seal at blower housing. Checked operations and everything test ok. No further sound issue.
Robert D.
COOKTOP JENN-AIR JGC3536GS00 Cust states she hears a noise after she has finished cooking. Cust really cant explain sound to me. Each burner is fully operational. Ran a test with a pot of water until it boiled and turned stove off. No sound was heard. Cust states she wants a new cooktop. There is absolutely nothing wrong here. Cooktop is dirty and covered in grease. Advised cust just as previous tech did that if sound returns to have it recorded.
Trevor B.
REFRIG/FREEZER KITCHEN AID KRFF707ESS01 TB- No functional issues found at this time.
Robert D.
DRYER WHIRLPOOL WED5000DW2 Unit had snapped drive belt. Replaced entire repair kit. No further issue. ; used 1 4392065 (Repair Kit) from stock
Trevor B.
DISHWASHER JENN-AIR JDTSS244GS0 TB- Re-secured door handle. Tests good.
Robert D.
DRYER WHIRLPOOL WGD5620HW0 Unit needs rework service kit that has a new seal and tape for blower housing. Noise is coming from housing assm. Ordering service kit. ; ordrng 1 W11401018 (SERVICE KIT)
Trevor B.
WASHER WHIRLPOOL MVWB765FW3 "TB- Removed pillowcase caught underneath washplate. Service pointer for issue does not apply to current serial number, no replacement parts needed at this time."
Trevor B.
REFRIG/FREEZER KITCHEN AID KRFF707ESS01 TB- Installed new ff evap fan and thermistor harness / fan support. Tests good. Advised customer to allow 24 hours for full temp recovery.
Trevor B.
REFRIGERATOR WHIRLPOOL WRX988SIBB00 TB- Installed deli door and UI. Tests good.
Trevor B.
RANGE WHIRLPOOL KSGG700ESS1 TB- Unit has no functional issues. Customer is noticing discolored caulking on new backsplash tiles that were never cleaned up properly. Flue air venting near lower portion of backsplash has made this more noticeable. Advised customer to removed excess discolored caulking. Unit working as designed.
Trevor B.
OVEN JENN-AIR JJW2430DS01 "TB- Installed new console assembly. New control panel is defective. After initial set up, control panel became non-responsive. Rebooting power did not resolve issue. No issue with VDC coming into panel. Console assembly must be reordered.; ordrng 1 W11236887 (CONSOLE )"
Trevor B.
OVEN JENN-AIR JJW2430DS01 TB- Installed new user interface (part sent to customer) ore-id console not used. Tests good.
Trevor B.
MICCROWAVE KITCHENAID KMHC319ESS4 TB- Customer showed video of noise in question. Faint buzzing coming from turntable motor. Advised customer this is normal noise for this part to make. Unit has no functional part failure. Advised customer to co tact customer service. Customer is simply not satisfied with quality of unit.
Trevor B.
M/W OTR JENN-AIR JMV8208CS0 TB- Installed new door switch/interlock kit. Tests good. Paid total $243.23 by check #163; used 1 W11244490 (INTERLOCK) from stock
Trevor B.
DISHWASHER WHIRLPOOL DU1100XTPB7 "TB- Installed new fill valve. Tests good, no further leaking found at this time. Paid balance $133.51 by cc ref# 1952791851."
Trevor B.
REFRIGERATOR KITCHENAID KBBL206ESS01 "TB- Installed new ff evap thermistor harness, evaporator insulation and ambient air thermistor. Tests good."
Trevor B.
DISHWASHER WHIRLPOOL DU1100XTPB7 TB- Found leaking at fill valve. Needs replacement valve assembly. Paid $133.51 by cc ref# 1940993750. Owes $133.51 on return.; ordrng 1 WPW10158389 (FILL VALVE)
Trevor B.
KITCHEN WHIRLPOOL WDT730PAHW0 TB- Cleared excess sediment buildup from water supply hose. Tests good.
Trevor B.
DRYER WHIRLPOOL CED9160GW1 TB- Installed new user interface. Tests good.
Trevor B.
KITCHEN WHIRLPOOL WDT730PAHW0 TB- Unit has no incoming water from hose. Disconnected supply hose and opened supply valve underneath sink. No water pressure coming out of hose. Advised customer to contact plumber to resolve issue. Unit working as designed otherwise.
Trevor B.
DISHWASHER KITCHENAID KUDC10FXSS6 TB- UI is dead. Verified main control operation. Needs replacement console.; ordrng 1 WPW10481130 (UI)
Trevor B.
DRYER WHIRLPOOL CED9160GW1 "TB- Installed new control, transformer, UI and UI harness. New user interface is non functional. Tested voltage from outlet all the way up to user interface and had no power supply issues. New user interface us defective. Reordering UI.; ordrng 1 W11107837 (USER INTERFACE )"
Trevor B.
RANGE KITCHENAID KICU509XBL00 TB- Installed new cooktop module and UI control. Tests good.
Robert D.
REFRIGERATOR KITCHEN-AID JGC3536GS00 Replaced switch harness. Issue still persists. Burner heads are rusted out and each burner intermittently lights at times only producing a single spark or no spark at all. Need to replace each burner head and cap as well as all spark modules and harness. 2 men with extra time on return. ; ordrng 5 W10571930 (CLIP)s and 1 W10617810 (IGNITER ) and 1 W10691229 (BURNER CAP) and 3 W10691232 (BURNER CAP)s and 1 W10691282 (BURNER CAP) and 1 W10692364 (IGNITER ) and 1 W10692365 (IGNITER ) and 3 W11043462 (BURNER HEAD)s and 1 W11043467 (BURNER HEAD) and 1 W11043517 (BURNER HEAD) and 1 W11043536 (HARNESS ) and 5 WP8190929 (SPARK MODULE )s and 1 WPW10571488 (IGNITER ) and 1 WPW10571489 (IGNITER )
Trevor B.
REFRIGERATOR KITCHEN-AID JGC3536GS00 TB- Assisted RD. See RD notes.