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Local Reviews
for Rye, NY

Dan Marc Appliance Rated 3.2 out of 5 stars based on 6 customer reviews

Map of Rye, NY

Average




Review of Dan Marc Appliance

Not a convenient method of advising service time, having to wait until at least 3 PM the day before and then having to plan to wait for a 3 hour window is a problem to schedule around my workday We did get a robo call advising technician was on his way - helpful but had I know I would get this call I could have stayed at work and then run home


Map of Rye, NY

parts should be checked before given to repair person




Review of Dan Marc Appliance

We had been 2 weeks without a fridge. When the repairman arrived he found that the part he had been given was broken which caused another 4 day delay.


Map of Rye, NY

KitchenAid




Review of Dan Marc Appliance


Map of Rye, NY

Moe




Review of Dan Marc Appliance


Map of Rye, NY

Poor Quality Control




Review of Dan Marc Appliance

We had a Freon leak in our refrigerator. The first technician did not properly check his work and did a poor job soldering, which led to another immediate leak and another week without a refrigerator. The second technician did a good job and was honest about the problem with the first fix. There should be protocols in place to test the equipment before the technician leaves to avoid this happening in the future.


Map of Rye, NY

Madden




Review of Dan Marc Appliance


Darren S.

Darren S.

REFRIG/FREEZER MAYTAG MFX2570AEW0 Found drain pan cracked; ordrng 1 WPW10655368 (DRAIN PAN)

Near Boston Post Rd, Rye, NY 10580
Darren S.

Darren S.

DRYER WHIRLPOOL WGD560LHW0 Install parts

Near Walker Ave, Rye, NY 10580
Darren S.

Darren S.

REFRIGERATOR KITCHEN AID KFCS22EVMS8 As per customer .. ice gets lumped up ... Customer instruct to clean condenser ...

Near Franklin Ave, Rye, NY 10580
Marc M.

Marc M.

DISHWASHER WHIRLPOOL KDFM404KPS Customer instructed explain to customer that drain hose is connected to a coupler that is clogged causing unit not to drain during drain cycle cx will call a plumber.

Near Beck Ave, Rye, NY 10580
Wayne L.

Wayne L.

DRYER MAYTAG MGDB765FC0 Check unit installed parts that was order unit working fine

Near Crescent Ave, Rye, NY 10580
Jerel L.

Jerel L.

WASHER MAYTAG MHW8630HC0 Stacked washer. Installed bellow. No leaks found. Unit check ok

Near Captains Ln, Rye, NY 10580
Marc M.

Marc M.

DISHWASHER WHIRLPOOL KDTE334GPS0 Unit tested and checked dispenser not needed for repair cleared codes and tested and checked ok.

Near John Jay Pl, Rye, NY 10580
Wayne L.

Wayne L.

REFRIGERATOR KITCHEN AID KSC23C8EYY Check unit installed parts that was order unit working fine

Near Thorne Pl, Rye, NY 10580
Wayne L.

Wayne L.

WASHER WHILRPOOL WFW5620HW0 Check unit instruct customer not to use too much soap in unit because unit is showing a error code that’s over sudding instruct customer about load and go and also lower the soap counts unit working fine

Near Overlook Pl, Rye, NY 10580
Wayne L.

Wayne L.

OVEN WHIRLPOOL JJW9630DDS "Check unit,didn’t verify any issues with unit at this time unit is working fine instruct customer how unit works"

Near Colby Ave, Rye, NY 10580
Jerel L.

Jerel L.

WASHER WHIRLPOOL MHW8630HW Installed board and new lid lock from mz t/s. Wrong valve sent. Needs hot water valve.; ordrng 1 W11316255 (VALVE)

Near Grace Church St, Rye, NY 10580
Wayne L.

Wayne L.

DRYER WHIRLPOOL WED9150WW "Check unit cut off fuse and fuse was broken installed new fuses unit working fine ; used 1 279973 (CUTOFF-TML), and 1 WP3392519 (FUSE) from stock"

Near Overlook Pl, Rye, NY 10580
Jerel L.

Jerel L.

WASHER WHIRLPOOL MHW8630HW Installer cross threaded valve inlet port. Threads are damaged and need replacing. Unit will not power on. Power source good.; ordrng 1 W11316256 (VALVE) and 1 W11322884 (BOARD)

Near Grace Church St, Rye, NY 10580
Wayne L.

Wayne L.

REFRIG/FREEZER WHIRLPOOL WRS315SNHM "Check unit didn’t verify any issues with unit,unit working fine"

Near Dearborn Ave, Rye, NY 10580
Jerel L.

Jerel L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed new icebox fan, fill tube heater wire connector was broken. Replaced heater. Installed new valve and fascia. Cycled icemaker. All functions test ok"

Near Midland Ave, Rye, NY 10580
Wayne L.

Wayne L.

WASHER WHIRLPOOL WFW5620HW0 "Check unit instruct customer to get a plumber to turn water off there is no cut off behind unit to turn water off unit is leaking water from the hose connector, i told customer that I cannot touch this unit because there is no water cut off valve and she must get a plumber to turn water off so that unit can be repaired"

Near Forest Ave, Rye, NY 10580
Jerel L.

Jerel L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Found e2 and e5. Ice box fan faulty, water valve faulty, and user interface. Will replace for proper operation. SR# 7726690555; ordrng 1 W10846539 (ICE BOX FAN) and 1 W11197489 (FASCIA ) and 1 W11226501 (FILL TUBE) and 1 W11330971 (USER INTERFACE) and 1 WPW10341329 (VALVE)"

Near Midland Ave, Rye, NY 10580
Jerel L.

Jerel L.

DRYER MAYTAG MGDB766FW0 Cannot verify issue. Only stuck key error present. Recommended medium to large loads on auto sensing. Explained to cus of moisture sensor operation. Unit operating as designed.. SR # 7726689961

Near Forest Ave, Rye, NY 10580
Marc M.

Marc M.

RANGE - GAS JENN-AIR JGS8860BDP Parts installed unit tested and checked ok all 4 burners working and operating well.

Near Rye Beach Ave, Rye, NY 10580
Jerel L.

Jerel L.

REFRIGERATOR WHIRLPOOL WRFA35SWHZ02 Cannot verify cus complaint. Found excessive amount of air in lines. Lines were not purged out. Installed filter and purged out lines. All functions test ok.

Near Cedar Pl, Rye, NY 10580
Wayne L.

Wayne L.

WASHER WHIRLPOOL WFW92HEFU0 Check unit installed part that was order unit working fine

Near Barbara Ct, Rye, NY 10580
Wayne L.

Wayne L.

DRYER MAYTAG MGD8630HC0 Check unit motor and control is faulty ; ordrng 1 W11086656 (MOTOR ) and 1 W11310053 ( CONTROL BOARD ) and 1 WP697772 (BLOWER)

Near Manursing Way, Rye, NY 10580
Wayne L.

Wayne L.

WASHER WHIRLPOOL WFW92HEFU0 Check unit door latch is faulty and part is not on my truck ; ordrng 1 WPW10443885 (LATCH)

Near Barbara Ct, Rye, NY 10580
Wayne L.

Wayne L.

DRYER WHIRLPOOL WGD5000DW3 Check unit installed ignitor that was broken unit working fine ; used 1 279311 (ignitor) from stock

Near Meadow Pl, Rye, NY 10580
Wayne L.

Wayne L.

RANGE KITCHENAID KSGB900ESS "Check unit instruct customer how to clean unit,unit working fine"

Near Franklin Ave, Rye, NY 10580
Wayne L.

Wayne L.

WASHER WHIRLPOOL WFW97HEDC8 Check unit installed part that was order unit working fine

Near Larkspur Ln, Rye, NY 10580
Wayne L.

Wayne L.

REFRIG/FREEZER KITCHENAID KRFCD302ESS Check unit didn’t verify any scratches or damaged unit working fine

Near Franklin Ave, Rye, NY 10580
Wayne L.

Wayne L.

RANGE KITCHENAID KSGB900ESS Check unit installed part that was order unit working fine

Near Franklin Ave, Rye, NY 10580
Wayne L.

Wayne L.

DRYER WHIRLPOOL WED9450WL0 Check unit installed part that was order unit working fine

Near Grace Church St, Rye, NY 10580
Wayne L.

Wayne L.

WASHER MAYTAG MHW8630HC0 "Check unit,unit soap counts was on 1 customer wants more soap to enter unit bring soap counts up for customer unit working fine"

Near Puritan Woods Rd, Rye, NY 10580
Jerel L.

Jerel L.

OVEN WHIRLPOOL WGG555S0BS03 Installed new bake ignitor. Broil works for top oven. Bottom oven operating normal. Unit checked ok; used 1 12400035 (igniter) from stock

Near Newberry Pl, Rye, NY 10580
Wayne L.

Wayne L.

WASHER WHIRLPOOL WFW97HEDC8 Check unit bellow is faulty ; ordrng 1 WPW10237493 (BELLOW )

Near Larkspur Ln, Rye, NY 10580
Jerel L.

Jerel L.

REFRIGERATOR KITCHENAID KBFC42FTS07 Cleared clogged drain. No leaks found. Unit checked ok

Near Martin Rd, Rye, NY 10580
Marc M.

Marc M.

RANGE KITCHENAID KSGG700ESS0 Installed cooling fan and tested unit everything else not needed to complete repair unit was on energy mode which times out screen.

Near Adelaide St, Rye, NY 10580
Kenly S.

Kenly S.

REFRIGERATOR KITCHEN AID KSSC42QKS01 check and found that evaporator faf motor kit p # 8201589 and control boad p # W10823805 are defective.

Near Stuyvesant Ave, Rye, NY 10580
Marc M.

Marc M.

DISHWASHER KITCHENAID KUDS30IXWH8 Unit checked and tested adjusters replaced & tested ok.unit ops well no issues.

Near Central Ave, Rye, NY 10580
Jerel L.

Jerel L.

REFRIGERATOR KITCHEN AID KRFC300ESS01 "Found unit unplugged through outlet and start device. Previous company determined short to ground, checked no short. Adjusted start device and compressor energizes. Instructed to allow 24 hours for proper operation. If calls back, would require 3 CT compressor call. Part WPW10507886 / w10143759 / 876764"

Near Island Dr, Rye, NY 10580
Kenly S.

Kenly S.

REFRIG/FREEZER KITCHENAID KSSS48MDX04 check I found that the unit has leaking in the sealed system but most of the parts are discontinued the customer is going to buy a new one

Near Greenhaven Rd, Rye, NY 10580
Kenly S.

Kenly S.

RANGE KITCHENAID KSGG700ESS0 check and found that the control board and the display and cooling fan are defective; ordrng 1 W11107275 (COOLING FAN ) and 1 W11176109 (HARNESS DISPLAY ) and 1 WPW10453983 (CONTROL BOARD ) and 1 WPW10603096 (ASSEMBLY DISPLAY )

Near Adelaide St, Rye, NY 10580
Kenly S.

Kenly S.

REFRIG/FREEZER KITCHENAID KRFC300EBL01 parts installed the unit is working well

Near Brevoort Ln, Rye, NY 10580
Kenly S.

Kenly S.

REFRIG/FREEZER KITCHENAID KRFC300EBL01 check and found that the evaporator fan is defective; ordrng 1 W11024089 (EVAPORATORS FAN MOTOR )

Near Brevoort Ln, Rye, NY 10580
Marc M.

Marc M.

DISHWASHER WHIRLPOOL GU1100XTLB0 Unit tested and checked prt no longer available cx instructed .

Near Waters Edge, Rye, NY 10580
Marc M.

Marc M.

DISHWASHER KITCHENAID KUDS30IVSS3 Unit tested & checked debree removed from sump and chopper. Tested after repair unit now working to manufactures specs.

Near Manursing Way, Rye, NY 10580
Darren S.

Darren S.

WASHER WHIRLPOOL CAE2745FQ0 Error code f7e1 .. f5e1 .. ran diagnostics.. calibrate unit ... check connections on motor .. shifter and capacitor .. customer instruct..

Near Rye, NY 10580