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Local Reviews
for South Brunswick Township, NJ
Powered by Fluid LOCALTerrific service
John - South Brunswick Township, NJ
Exceptional
Audrey
Audrey - South Brunswick Township, NJ
Great service and very pleasant service man.
Great service
Paula - South Brunswick Township, NJ
The service call was great, however when I still experienced an issue I called to ask about it and did not hear back from them so I need to call again on Monday......
Robbie could not fix the appliance claiming he couldn't get the part
James - South Brunswick Township, NJ
Light in whirlpool refrigerator didn't work. Man came first time and said he would have to return with proper part.When he came the second time he replaced the light socket but it did not work. He then claimed it was the electronic control board which was no longer available. He said if i wanted to gamble he could replace the light harness for $80 more adding to the $136.00 i paid him on his first visit. So after wasting two days and 136 beans I'm still in the dark. He said his work was guaranteed for 90 days...Insult to injury
Worst price
Manish - South Brunswick Township, NJ
Charges should be clearly communicated when talking appointments, also labor charges over service fees absolutely don’t make sense
Great service, saved my day!!
Akhilesh - South Brunswick Township, NJ
After being told that my gas range/oven needed replacement I decided to call them and they saved me bucks just by inspection declaring it to be perfectly alright !
Mr
Niranjan - South Brunswick Township, NJ
Service is good!
Service Great, Troubleshooting Was Not
Michele - South Brunswick Township, NJ
I received great service from the technicians but they had to make two trips. My husband followed the troubleshooting information from the web which stated we most likely had a malfunctioning circuit board. He asked the service rep to make sure the technicians had the supplies (new circuit board) with them for our model appliance. Lo and behold, the technician announces in his first visit that the circuit board needs to be replaced by has to order the part. When you know what the issue is 95% of the time and the manufacturer is aware of the issue wouldn't it be prudent to have the part ready before your first visit? The answer is yes it would. This caused me two partial days that I had to stay home from work. Not efficient for the customer - Zero stars for customer service - 4+ stars for the technicians.
Brian H.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Replaced parts. Working ok
Robert D.
DISHWASHER WHIRLPOOL KUDS30IXSS6 Unit has broken adjusters and faulty sump. Cust gave me the hardest time about collecting trip charge. Unit needs new sump and adjuster kit. Collected $200.00 via check(900) cust owes $246.71 on return. ; ordrng 1 W10712394 (ADJUSTER) and 1 WPW10780877 (SUMP)
Robert D.
REFRIGERATOR JENN-AIR JSC23C9EEM00 Replaced parts. Advised cust to allow 24-48 hours for optimal temps.
Robert D.
MICROWAVE WHIRLPOOL WOC54EC0AS03 Init has error regarding loss of communications. Microwave will not start and cust states oven had cut out a few times as well during use. Ordering microwave and oven control. 2 men on return with 2 job count. ; ordrng 1 W10852640 (CONTROL) and 1 WPW10586836 (MW CONTROL)
Brian H.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Diagnosed faulty LED Control W11033329 and LED W10854032. Order parts; ordrng 1 W10854032 (LED) and 1 W11033329 (LED)
Robert D.
DRYER WHIRLPOOL WGD9400SW1 Unit had faulty coils. Replaced with part from stock. Unit is cycling properly. No further issue. ; used 1 279834 (Coils) from stock
Brian H.
REFRIG/FREEZER WHIRLPOOL WRS321SDHZ01 Evap motor was not seated correctly in its rubber foot at bracket. Adjusted fan motor and noise went away. Working ok
Trevor B.
REFRIGERATOR JENN-AIR JF36NXFXDE01 TB- Unit needs replacement LED modules.; ordrng 6 W10908166 (LED MODULE )s
Robert D.
OVEN CALORIC RWS214UWW Unit needs parts that are NLA. Unit is over 20 years old. Cust will replace unit. Collected trip.
Robert D.
REFRIG/FREEZER WHIRLPOOL WRS571CIHW01 Made report to techline SR#7724972025. There is no issue here. Cust is upset with design of ice bin being in door. I watched him try and open and close it incorrectly. He wants a new unit with a different design. Ice bin opens and closes as intended with no issue. There is no ice clumping up. As per techline i directed cust to customer service.
Robert D.
DRYER WHIRLPOOL WGD75HEFW0 Unit codes out for control error and has faulty coils. Ordering control and coil assm. ; ordrng 1 279834 (COILS) and 1 W10875486 (CONTROL)
Robert D.
COOKTOP WHIRLPOOL KCGS356ESS00 Left rear valve is sticking when turning knob and valve stays pressed in causing continuous spark. Valve needs to be replaced as it is almost seized. Ordering LR valve and switch assm. Cooktop is currently calked all the way around. Spoke with Dan and he will have one of his workers cut it free so it’s accessible on return visit.; ordrng 1 W10539913 (SPARK SWITCH ) and 1 W11256503 (LR BURNER VALVE)
Jason T.
REFRIG/FREEZER KITCHENAID KRFC302ESS00 "Made checks” found defective compressor & or evaporator leak, order parts..; ordrng 1 876764 (VALVE ) and 1 W10507884 (COMPRESSOR ) and 1 WPW10317014 (EVAPORATOR )"
Robert D.
DISHWASHER KITCHENAID KDTE334GPS0 Cust had a few coffee mugs showing they never got cleaned. Before making report i checked water pressure and it checked out fine. Found error 6-1 regarding low water/mechanical failure. As per techline we will replace inlet valve and control. Techline SR#7724866682. Ordering inlet valve and control. ; ordrng 1 W10648041 (INLET VALVE ) and 1 W11120155 (CONTROL)
Robert D.
WASHER WHIRLPOOL WTW6700TW1 Wash plate was not sitting flush due to drive hub screws all being extremely loose causing hub to also rise. Secured drive hub and all screws and wash plate not sits as intended. Ran diagnostics and unit is spinning as intended with no added noise. Spoke to Dan sr and waived service fee due to issue being unrelated to cust. No further issue.
Robert D.
DRYER WHIRLPOOL WGD85HEFC1 Unit has broken lint trap housing. Ordering housing. ; ordrng 1 W10906551 (LINT TRAP HOUSING)
Robert D.
72" BM KITCHENAID KRFC302ESS00 "Cust had a power outage and unit became unresponsive. No response from compressor or fans. I was able to get unit to enter diag and force fans and compressor on. Ordering control, interface and power supply. ; ordrng 1 WPW10120827 (CONTROL) and 1 WPW10356039 (POWER SUPPLY) and 1 WPW10631452 (USER INTERFACE)"
Robert D.
DISHWASHER KITCHENAID KDPE334GBS0 Dispenser was faulty. Replaced with dispenser from truck stock. Unit is dispensing as intended. No further issue. ; used 1 W10861000 (DISPENSER) from stock
Brian H.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Ref door (RH) warped. Replace doorDoor W11104476UI W11043015Cover W10299897Extra time needed on return; ordrng 1 W10299897 (COVER) and 1 W11043015 (UI) and 1 W11104476 (LH DOOR (BLACK STAINLESS))
Trevor B.
WASHER MAYTAG MVWB835DW4 TB- Customer had off balance load issue. Advised how to avoid issue. Diagnostics tests all pass. No other issues found.
Robert D.
DISHWASHER KITCHENAID KDTE334GPS0 Unit has poor water pressure from faulty sump. Ordering sump. Everything else test ok. Unit has never worked since cust got it installed. ; ordrng 1 W11162733 (SUMP)
Robert D.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Unit is brand new with no issues. Cust complaint was regarding ice maker fill. He heard valve being energized and thought it was an issue since his last unit didnt do that. Ran force harvest to show him normal sounds and educated him on his new refrigerator. No issue.
Robert D.
N N LGR5636JQ0 Left hand hinge assm had both screws extremely loose causing door when closed to not make contact with door latch. Secured screws and door now closes flush as intended. Unit is heating as intended. No further issue.
Robert D.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Replaced RH gasket. No further issue.
Robert D.
DRYER MAYTAG MGDB955FW0 Replaced parts. No further sound issue. Everything test ok.
Jason T.
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Made checks” found defective water filter housing, customer wants to repair unit self..."
Jason T.
REFRIG MAYTAG n/a "Made checks” found defective evaporator fan motor, replaced evaporator fan tested ok...; used 1 WPW10236142 (MOTOR-EVAP) from stock"
Brian H.
DRYER MAYTAG MGDX655DW2 Unit Diagnosed Clearedl debris from blower. working ok.
Robert D.
WASHER WHIRLPOOL WTW5000DW2 Cycle was locked out. Found overload error code. Recalibrated control and ran auto test. Educated cust on his new washer and when/how to use affresh clean cycle. No further issue.
Robert D.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Right hand gasket is torn. Ordering new gasket. ; ordrng 1 W10830274 (RH GASKET)
Robert D.
DRYER MAYTAG MGDB955FW0 Noise is coming from motor. Sound will come and go. Rollers and idler pulley are fine. Nothing inside unit is loose. Motor and blower wheel need to be replaced. 2 job count on return. ; ordrng 1 W10824899 (MOTOR) and 1 WP697772 (BLOWER WHEEL)
Robert D.
RANGE WHIRLPOOL WEG730H0DS Replaced parts. No further issue. Everything test ok.
Robert D.
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 As per office cust rescheduled. Call was still on my route. Disregard these notes.
Robert D.
FREEZER WHIRLPOOL WRX735SDHZ01 No issue. Cust had questions regarding ice maker operation and i educated cust on where to store vegetables. Complaint regarding freezer frost is false. Everything test ok.
Trevor B.
WASHER WHIRLPOOL WTW4815EW0 TB- Assisted RD.
Robert D.
WASHER WHIRLPOOL WTW4815EW0 Replaced all parts. Ran calibration and full diagnostics test. No further issue.
Robert D.
WASHER WHIRLPOOL WFW72HEDW0 Could not replicate noise during spin. Ran diagnostics and all sounds are normal. Dispenser drawer is faulty and needs to be replaced. Ordering dispenser assm and drawer. ; ordrng 1 W10575334 (DISPENSER DRAWER KIT) and 1 W10774321 (DRAWER HANDLE )
Trevor B.
REFRIG/FREEZER WHIRLPOOL WRS571CIHZ00 TB- Installed new diffuser assy. Tests good.
Trevor B.
DISHWASHER WHIRLPOOL WDT730PAHZ0 TB- Poor drying results due to customer not using rinse aid. Advised on how to correct. Jack-hammering noise as unit fills due to customers water pressure coming into unit. Advised on how to correct. Unit functions test good at this time.
Trevor B.
RANGE WHIRLPOOL WEG730H0DS0 "TB- Installed new UI touchpad, main control and UI display control. Tests good."
Robert D.
REFRIGERATOR WHIRLPOOL GS5SHAXNT00 Replaced socket and still no change. Once bulb is fully inserted all operations of unit stop working until bulb is removed. Electronic control is no longer available. Recommend replacing control and harness but only 1 part is available. Cust will continue to use fridge as is with no light in ff section. Remaining balance not collected as part did not fix issue.
Robert D.
DISHWASHER WHIRLPOOL WDF560SAFM1 "Unit leaks at float switch base assm due to faulty gasket allowing water to slowly seep. Cust had a video also showing it leak during operation. Ordering float base, gasket and nut. ; ordrng 1 W10873429 (FLOAT BASE) and 1 WP8531743 (FLOAT GASKET) and 1 WPW10195038 (FLOAT NUT)"
Robert D.
KITCHEN WHIRLPOOL WDF520PADM7 Complaint was wrong. Cust complaint was not drying properly. Educated cust on cycle selection and turning sink on before starting cycle. No further issue
Robert D.
DISHWASHER WHIRLPOOL n/a Not a whirlpool dishwasher. This is an LG dishwasher. Informed cust to contact another company that services LG.
Robert D.
DRYER WHIRLPOOL WGD4815EW2 Replaced gas coil assm. Unit is heating as intended and no longer short cycling. No further issue.