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Local Reviews
for South Brunswick Township, NJ
Powered by Fluid LOCALGreat service
Paula - South Brunswick Township, NJ
The service call was great, however when I still experienced an issue I called to ask about it and did not hear back from them so I need to call again on Monday......
Robbie could not fix the appliance claiming he couldn't get the part
James - South Brunswick Township, NJ
Light in whirlpool refrigerator didn't work. Man came first time and said he would have to return with proper part.When he came the second time he replaced the light socket but it did not work. He then claimed it was the electronic control board which was no longer available. He said if i wanted to gamble he could replace the light harness for $80 more adding to the $136.00 i paid him on his first visit. So after wasting two days and 136 beans I'm still in the dark. He said his work was guaranteed for 90 days...Insult to injury
Worst price
Manish - South Brunswick Township, NJ
Charges should be clearly communicated when talking appointments, also labor charges over service fees absolutely don’t make sense
Great service, saved my day!!
Akhilesh - South Brunswick Township, NJ
After being told that my gas range/oven needed replacement I decided to call them and they saved me bucks just by inspection declaring it to be perfectly alright !
Mr
Niranjan - South Brunswick Township, NJ
Service is good!
Service Great, Troubleshooting Was Not
Michele - South Brunswick Township, NJ
I received great service from the technicians but they had to make two trips. My husband followed the troubleshooting information from the web which stated we most likely had a malfunctioning circuit board. He asked the service rep to make sure the technicians had the supplies (new circuit board) with them for our model appliance. Lo and behold, the technician announces in his first visit that the circuit board needs to be replaced by has to order the part. When you know what the issue is 95% of the time and the manufacturer is aware of the issue wouldn't it be prudent to have the part ready before your first visit? The answer is yes it would. This caused me two partial days that I had to stay home from work. Not efficient for the customer - Zero stars for customer service - 4+ stars for the technicians.
Robert D.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Right hand gasket is torn. Ordering new gasket. ; ordrng 1 W10830274 (RH GASKET)
Robert D.
DRYER MAYTAG MGDB955FW0 Noise is coming from motor. Sound will come and go. Rollers and idler pulley are fine. Nothing inside unit is loose. Motor and blower wheel need to be replaced. 2 job count on return. ; ordrng 1 W10824899 (MOTOR) and 1 WP697772 (BLOWER WHEEL)
Robert D.
RANGE WHIRLPOOL WEG730H0DS Replaced parts. No further issue. Everything test ok.
Robert D.
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 As per office cust rescheduled. Call was still on my route. Disregard these notes.
Robert D.
FREEZER WHIRLPOOL WRX735SDHZ01 No issue. Cust had questions regarding ice maker operation and i educated cust on where to store vegetables. Complaint regarding freezer frost is false. Everything test ok.
Trevor B.
WASHER WHIRLPOOL WTW4815EW0 TB- Assisted RD.
Robert D.
WASHER WHIRLPOOL WTW4815EW0 Replaced all parts. Ran calibration and full diagnostics test. No further issue.
Robert D.
WASHER WHIRLPOOL WFW72HEDW0 Could not replicate noise during spin. Ran diagnostics and all sounds are normal. Dispenser drawer is faulty and needs to be replaced. Ordering dispenser assm and drawer. ; ordrng 1 W10575334 (DISPENSER DRAWER KIT) and 1 W10774321 (DRAWER HANDLE )
Trevor B.
REFRIG/FREEZER WHIRLPOOL WRS571CIHZ00 TB- Installed new diffuser assy. Tests good.
Trevor B.
DISHWASHER WHIRLPOOL WDT730PAHZ0 TB- Poor drying results due to customer not using rinse aid. Advised on how to correct. Jack-hammering noise as unit fills due to customers water pressure coming into unit. Advised on how to correct. Unit functions test good at this time.
Trevor B.
RANGE WHIRLPOOL WEG730H0DS0 "TB- Installed new UI touchpad, main control and UI display control. Tests good."
Robert D.
REFRIGERATOR WHIRLPOOL GS5SHAXNT00 Replaced socket and still no change. Once bulb is fully inserted all operations of unit stop working until bulb is removed. Electronic control is no longer available. Recommend replacing control and harness but only 1 part is available. Cust will continue to use fridge as is with no light in ff section. Remaining balance not collected as part did not fix issue.
Robert D.
DISHWASHER WHIRLPOOL WDF560SAFM1 "Unit leaks at float switch base assm due to faulty gasket allowing water to slowly seep. Cust had a video also showing it leak during operation. Ordering float base, gasket and nut. ; ordrng 1 W10873429 (FLOAT BASE) and 1 WP8531743 (FLOAT GASKET) and 1 WPW10195038 (FLOAT NUT)"
Robert D.
KITCHEN WHIRLPOOL WDF520PADM7 Complaint was wrong. Cust complaint was not drying properly. Educated cust on cycle selection and turning sink on before starting cycle. No further issue
Robert D.
DISHWASHER WHIRLPOOL n/a Not a whirlpool dishwasher. This is an LG dishwasher. Informed cust to contact another company that services LG.
Robert D.
DRYER WHIRLPOOL WGD4815EW2 Replaced gas coil assm. Unit is heating as intended and no longer short cycling. No further issue.
Dennis B.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Db bail arm was not in all the way secured bail arm tested unit unit ran to specs
Robert D.
KITCHEN KITCHENAID KECC664BSS00 Replaced RF switch. No further issue. Collected $241.37
Brian H.
KITCHEN KITCHENAID KECC664BSS00 Replaced parts Working ok RD collected balance
Robert D.
RANGE WHIRLPOOL WEG730H0DS No issue with flame. Flame is blue all the way around however cooktop is coated with grease. FL orifice assm and spreader needs to be replaced. ; ordrng 1 W10552128 (FL ORIFICE ) and 1 W10818230 (KNOB) and 2 WP3368921 (SCREW)s and 1 WPW10256028 (FL FLAME SPREADER)
Robert D.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Unit is only a few months old. Adjusted mullion heater status to full time. Instructed cust on loading tips. Adjusted set temp and turned off ice maker as per cuat request. No further issue.
Robert D.
SXS 22' WHIRLPOOL WRS321SDHW02 Replaced ice container. No further issue. Ice bin sits in door as intended.
Robert D.
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "2/13/19 12:52: RD there 2/13 WED, 12:00 to 12:48,Defrosted inlet tube. Water line was kinked. Water supply line is a short copper line. Informed cust to have a plumber add slack and replace with flex so she can freely move unit to clean behind it and not cause further issues or leaks. As of now unit is dispensing water fine. No further issue."
Robert D.
WASHER MAYTAG MVWX655DW1 Replaced parts. Full response from agitation. No further issue.
Robert D.
DISHWASHER WHIRLPOOL WDF330PAHS0 Installed stops. No further issue.
Robert D.
LAUNDRY WHIRLPOOL MGD5500FW0 Poor airflow causing unit to short cycle. Cust never had vents cleaned. Informed cust to have vent cleaned once every 6 months. Unit is heating fine with dryer vent pulled off. Showed this to cust and he will have it cleaned out. Cust was under the impression we would clean it out and argued over service fee due to her stating she told whirlpool she needed cleaning not repair. Explained we strictly do repairs. Collected trip.
Robert D.
REFRIGERATOR WHIRLPOOL GX5FHTXVY09 Unit has compressor thats failing mechanically. Qouted cust $515.00 compressor and $395.00 lab. Cust declined repair. Collected trip. PT#W10507884 for compressor if cust calls back. 2 job count will also be needed.
Robert D.
DISHWASHER WHIRLPOOL WDF330PAHS0 Installed stops. No further issue.
Robert D.
LAUNDRY WHIRLPOOL MGD5500FW0 Poor airflow causing unit to short cycle. Cust never had vents cleaned. Informed cust to have vent cleaned once every 6 months. Unit is heating fine with dryer vent pulled off. Showed this to cust and he will have it cleaned out. Cust was under the impression we would clean it out and argued over service fee due to her stating she told whirlpool she needed cleaning not repair. Explained we strictly do repairs. Collected trip.
Robert D.
REFRIGERATOR WHIRLPOOL GX5FHTXVY09 Unit has compressor thats failing mechanically. Qouted cust $515.00 compressor and $395.00 lab. Cust declined repair. Collected trip. PT#W10507884 for compressor if cust calls back. 2 job count will also be needed.
Robert D.
SXS 22' WHIRLPOOL WRS321SDHW02 Ice container is nit lining up properly. No blockage or issue with motor assm. Ordering new container. ; ordrng 1 W11109888 (ICE CONTAINER)
Robert D.
RESIDENTIAL REFR WHIRLPOOL WRF535SMBM00 Shut off arm was not secured in ice maker module. Secured arm and removed all spilled ice. Unit will no longer make large amounts of ice. No further issue.
Robert D.
WASHER MAYTAG MVWX655DW1 Unit has broken acuator. Ordering new shifter assm and capacitor. ; ordrng 1 W10913953 (ACUATOR) and 1 W11158831 (CAPACITOR )
Robert D.
MICROWAVE WHIRLPOOL WMH53520CS5 "Cust did not agree to service fee and labor fees. Declined repair. Unit needs new control. Qouted $145 part, trip charge, $135 lab. Cust states he as never informed of service fee and wanted to argue over the fact i had to charge him to come to his house and diagnose unit. Nothing collected, no work done."
Robert D.
RANGE WHIRLPOOL WFG320M0BS0 Cust pre heated oven to heat up a pizza but did not look inside before hand. She had something inside that did not belong in an oven and it is what caused fire on the inside. Cust had gas company out and they confirmed no issue with gas. Unit is fully operational and works as intended. Cust will clean up mess before use. Snapped multiple pics. Contacted whirlpool safety Ref#7724081911. No further issue.
Robert D.
MICROWAVE JENN-AIR JMW2430WP02 Replaced microwave app manager. Everything test ok. No further issue.
Robert D.
REFRIGERATOR JENN-AIR JS48PPDUDB02 Asst TB. See TB notes for full repair information.
Trevor B.
REFRIGERATOR JENN-AIR JS48PPDUDB02 TB- Installed new compressor. Tests good.
Robert D.
KITCHEN WHIRLPOOL MDB9150AWS Replaced latch and handle assm. Checked operations and everything test ok. No further issue.
Robert D.
DISHWASHER KITCHENAID KDFE104HPS0 Did not need pre id part. Gasket came off dispenser. I was able to secure gasket to dispenser lid. Lid moves back and fourth with gasket intact. No further issue.
Robert D.
RANGE WHIRLPOOL SF362LXST0 Replaced burner valve. No further issue. Collected $171.48
Robert D.
WASHER WHIRLPOOL MFW9700SQ1 Unit also has faulty drain pump. No blockage. Ordering new drain assm. Cust owes $130+tax on return for part. ; ordrng 1 280187 (DRAIN PUMP)
Robert D.
DRYER WHIRLPOOL WGD8500DC Cust misunderstood how display time works. Informed him that on any sensor selected cycle the time will jump around depending on amount of moisture left in load. Instructed cust on using timed dry as it will heat for how ever long cycle is set for. Unit is heating as intended and cust has vent cleaned once a year as it is mandatory for his condo. No issue.
Robert D.
RANGE WHIRLPOOL SF362LXST0 Cust dropped book and it fell and broke valve stem at LF burner valve. Ordering new valve assm. Collected $175.00 Cust owes $171.48 on return. ; ordrng 1 WP9757218 (LF BURNER VALVE)
Dennis B.
DISHWASHER KITCHENAID KDTM354DSS4 db unit had slow drain code ran test cycle unit ran to specs could not duplicate at this time